Title: citizenM New York Times Square (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8356903&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # citizenM New York Times Square Travelers find themselves in the heart of the action at this prime location near Radio City Music Hall, with coworking spaces and late-night dining at CanteenM. ## Photo gallery for citizenM New York Times Square ![Bar (on property) - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/6b5632e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/ad57a06d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/1fba02a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/e10c32ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - citizenM New York Times Square (New York)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/7a8729a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Broadway's energy surrounds guests at citizenM New York Times Square. The hotel offers 24/7 dining at CanteenM with vegetarian options and a 24-hour gym. Attentive staff and a central location near Rockefeller Center make it perfect for exploring Manhattan. ## Reviews 9.4 Exceptional ## Popular amenities - Free WiFi - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=8356903&PinnedHotelID=8356903&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Room, 1 King Bed ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/38844aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Heating Smart TV Premium bedding Pillowtop bed Blackout drapes/curtains Private bathroom Rainfall showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (High Floor) ![Room, 1 King Bed (High Floor)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/d4e3f148.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (High Floor) 9.0 Wonderful 2 reviews ### Highlights Air conditioning Heating Smart TV Premium bedding Pillowtop bed Blackout drapes/curtains Private bathroom Rainfall showerhead - 151 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ![Room, 1 King Bed (Mobility Accessible, Roll-In Shower)](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/81a67a97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed (Mobility Accessible, Roll-In Shower) ### Highlights Air conditioning Heating Smart TV Premium bedding Pillowtop bed Blackout drapes/curtains Private bathroom Rainfall showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed (View) ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356903/38844aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (View) ### Highlights Air conditioning Heating Smart TV Premium bedding Pillowtop bed Blackout drapes/curtains Private bathroom Rainfall showerhead - 151 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/92000000/91830000/91828000/91827910/73d6fbe8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn New York Times Square Manhattan - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.2 Very good 4,647 reviews CA $178 CA $209 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-New-York-Times-Square.h91827910.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/92000000/91340000/91334200/91334200/c5c48393.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto By Hilton New York City Times Square Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 3,278 reviews CA $90 CA $156 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/New-York-Hotels-Motto-By-Hilton-New-York-City-Times-Square.h91334200.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/2000000/1630000/1623400/1623381/0d0191ac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn New York/Manhattan-Chelsea Manhattan - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 3,155 reviews CA $155 CA $183 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-New-YorkManhattan-Chelsea.h1623381.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![Room, 1 King Bed, Accessible, City View (Bathtub)](https://images.trvl-media.com/lodging/6000000/5520000/5511100/5511074/a9468ec0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Manhattan Grand Central Manhattan - Breakfast included - Pet friendly - Free WiFi - Air conditioning 8.8 Excellent 1,490 reviews CA $147 CA $174 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/New-York-Hotels-Hampton-Inn-Manhattan-Grand-Central.h5511074.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/160000/151300/151297/a4171475_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard New York Manhattan/ Midtown East Manhattan - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 2,382 reviews CA $248 CA $289 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/New-York-Hotels-Courtyard-New-York-Manhattan-Midtown-East.h151297.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![Lounge](https://images.trvl-media.com/lodging/13000000/12540000/12534500/12534469/0c651e06.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Bernic Hotel New York City, Tapestry Collection by Hilton Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,003 reviews CA $160 CA $188 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/New-York-Hotels-The-Bernic-Hotel-New-York-City.h12534469.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/8000000/7170000/7163600/7163594/0b3a3e53.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton NY Long Island City/Manhattan View Queens - Breakfast included - Pet friendly - Free WiFi - Air conditioning 9.2 Wonderful 1,352 reviews CA $162 CA $194 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/New-York-Hotels-Home2-Suites-By-Hilton-NY-Long-Island-CityManhattan-View.h7163594.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/2000000/1130000/1122900/1122851/w3837h2556x3y4-96bc60ef.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Queens/JFK Airport Queens - Free airport shuttle - Pet friendly - Free WiFi - Restaurant 7.8 Good 438 reviews CA $227 CA $265 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-QueensJFK-Airport.h1122851.Hotel-Information?chkin=2026-1-29&chkout=2026-1-30&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![Lunch and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96480000/96472700/96472655/36a80a88_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fifth Avenue Hotel Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 183 reviews CA $1,033 CA $1,190 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/New-York-Hotels-The-Fifth-Avenue-Hotel.h96472655.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) Ad ![View from room](https://images.trvl-media.com/lodging/10000000/9390000/9382200/9382123/3c82a4f8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Long Island City New York Queens - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,004 reviews CA $159 CA $187 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-Long-Island-City-New-York.h9382123.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=178293&destination=New York (and vicinity)&destType=MARKET&latLong=40.75668,-73.98647&searchId=f55554d9-cc2a-4f60-a3ff-4fb2bd529ff9&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) ## About the area Located in Manhattan, a neighborhood in New York, citizenM New York Times Square is in the entertainment district and near a metro station. Broadway and Radio City Music Hall are cultural highlights, and some of the area's popular attractions include American Museum of Natural History and American Dream. Check out an event or a game at Madison Square Garden, and consider making time for DreamWorks Water Park, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are just steps away. [Visit our New York travel guide](https://www.expedia.ca/New-York.dx178293) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.76172%2C-73.98481&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZXkw9c6QGd28dE5fFgcpDB0DM0k=) 218 West 50th Street, New York, NY, 10019 ### What's nearby - Broadway \- 1 min walk \- 0.1 km - Times Square \- 2 min walk \- 0.2 km - Broadway Theatre \- 3 min walk \- 0.3 km - Radio City Music Hall \- 5 min walk \- 0.5 km - Rockefeller Center \- 8 min walk \- 0.7 km ### Getting around - 50 St. Station (Broadway) - 1 min walk - Grand Central - 42 St. Station - 17 min walk - John F. Kennedy Intl. Airport (JFK) - 56 min drive ### Restaurants - ‪Din Tai Fung - ‬2 min walk - ‪Junior's Restaurant - ‬2 min walk - ‪Carnegie Diner & Cafe - ‬2 min walk - ‪Famous Amadeus Pizza - ‬2 min walk - ‪Toloache - ‬1 min walk ## About this property ### citizenM New York Times Square Upscale boutique hotel near Broadway A short walk from Radio City Music Hall and Rockefeller Center, citizenM New York Times Square provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests. You'll also find perks like: - Buffet breakfast (surcharge), express check-out, and express check-in - A front-desk safe, multilingual staff, and coworking spaces - An elevator, a TV in the lobby, and coffee/tea in the lobby - Guest reviews say great things about the helpful staff and location Room features All 230 rooms offer comforts such as premium bedding and iPads, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with hydromassage showers and eco-friendly toiletries - 43-inch Smart TVs with digital channels - Wardrobes/closets, heating, and housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/67000000/66150000/66148100/66148063/6683e8f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CIVILIAN Hotel Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,819 reviews CA $204 CA $238 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=66148063&PinnedHotelID=66148063&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served](https://images.trvl-media.com/lodging/49000000/48670000/48669400/48669360/262a4944.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arlo Midtown Manhattan - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 5,852 reviews CA $155 CA $240 total includes taxes & fees Jan 25 - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 4,624 reviews CA $158 CA $186 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=36712878&PinnedHotelID=36712878&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/540000/533700/533673/3ce1c7bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Muse New York Manhattan - Pet friendly - Restaurant - Air conditioning - Gym 9.2 Wonderful 1,961 reviews CA $176 CA $271 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=533673&PinnedHotelID=533673&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - CanteenM - open 24/7 - CloudM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk - Safe at front desk - Water dispenser ### Guest services - Housekeeping (on request) - Multilingual staff ### Business services - Business center - Coworking space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (38 inch wide door) - Lever door handles - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (34 inches high) - Wheelchair-accessible restaurant ### More - 1 building - 100% renewable energy - 17 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2014 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 43-inch smart TV with digital channels - iPad - iPod dock ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 69 Express check-out available ### Special check-in instructions Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property Guests are recommended to download the property's CitizenM mobile app before check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 22 per person - Late check-out fee: USD 69 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) Tax ID - MRMDUS33 This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Onsite parties or group events are strictly prohibited Long-term renters welcome This property uses wind and solar energy, plus eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as citizenM Hotel New York Times Square citizenM New York Times Square citizenM New York Times Square Hotel citizenM Times Square Hotel citizenM Times Square citizenM New York Times Square Hotel citizenM New York Times Square New York citizenM New York Times Square Hotel New York ## Frequently asked questions ### Is citizenM New York Times Square pet-friendly? ### How much does it cost to stay at citizenM New York Times Square? ### How much is parking? ### What time is check-in at citizenM New York Times Square? ### What time is check-out at citizenM New York Times Square? ### Where is citizenM New York Times Square located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## citizenM New York Times Square Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 1,518 8 - Good 331 6 - Okay 82 4 - Poor 38 2 - Terrible 26 ## Reviews ### 10/10 Excellent #### Kyla Dec 31, 2025 Liked: Cleanliness, property conditions & facilities Amazing staff and very nice rooms! ##### Kyla Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Chris Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff are nice, breakfast and bars are nice as well. ##### Chris Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Tina Jan 3, 2026 Liked: Cleanliness, property conditions & facilities Great location friendly people and treated with love ! ##### Tina Stayed 5 nights in Dec 2025 ### 8/10 Good #### Elyse Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location and very modern decor ![](https://a.travel-assets.com/ugc/hotel-reviews/0317b17c-bd9c-4bdf-933c-1f624ece2cb4-1767235867467.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b964a017-4159-4040-93a9-2c977e0a6f6c-1767235871099.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elyse Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Edward Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff made check in easy ##### Edward Stayed 1 night in Jan 2026 ### 10/10 Excellent #### manuela Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was very nice, place was very clean, everything just like the pictures ##### manuela Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Fellipe Dec 29, 2025 Liked: Cleanliness, property conditions & facilities very atencious staff, great room , bar with wanderfull drinks it was perfect ##### Fellipe Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Cindy Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was nice and friendly staff ##### Cindy Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Eunhye Dec 25, 2025 Liked: Cleanliness, amenities Great and convenient place ##### Eunhye Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Dalani Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was so nice and helpful! ##### Dalani Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Oscar Dec 17, 2025 Liked: Cleanliness, property conditions & facilities Clean and friendly staff. ##### Oscar Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Mohammad Ali Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful place and helpful staff! ##### Mohammad Ali Stayed 2 nights in Nov 2025 ### 8/10 Good #### Efren Nov 30, 2025 Liked: Cleanliness Room was clean and staff was very friendly and helpful. ##### Efren Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Denise M Jan 14, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very trendy. We loved the vibe. Rooms were clean and comfy. Great access to subway to and from laguardia and JFK. great dining options in hells kitchen just 15 minutes walking. ##### Denise M Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Esmy Jan 10, 2026 Liked: Cleanliness, property conditions & facilities Very modern and clean. Such a nice staff. ##### Esmy Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Jenny Dec 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time at CitizenM. Great location, clean rooms, very helpful staff ##### Jenny Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Ross Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were great, very helpful and accommodating ![](https://a.travel-assets.com/ugc/hotel-reviews/329841bd-86ff-4914-b34b-99151ca353fa-1765844517563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ross Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Valentino Dec 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was so comfortable and cozy. The room was very clean and quiet. Everything we needed was there. I would absolutely stay here again. Very close to many popular places. ##### Valentino Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Adriana Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities What a cute hotel! Excellent location as we were seeing Mamma Mia. Rooms very clean - small but cozy. Bed was very comfortable and the staff was so friendly and welcoming. ##### Adriana Stayed 1 night in Dec 2025 ### 10/10 Excellent #### James Dec 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great great location, reasonable rates and friendly helpful staff. But be prepared for a very small room. ##### James Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Lisa Michelle Oct 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful clean hotel and the bed was super comfortable! ##### Lisa Michelle Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Fiona Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities staff were friendly and helpful. rooftop bar is a total bonus. ##### Fiona Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Steve Dec 31, 2025 Liked: Cleanliness, property conditions & facilities This place never disappoints us. Very nice and clean with super friendly staff ##### Steve Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Holly Jan 9, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything stood out! The staff were wonderful and when we asked they delivered. Check-in and check-out was so easy. The rooftop bar was fantastic along with the gym. We will always stay here when coming to NYC. ##### Holly Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Stephanie Burnette Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely and clean. Reception staff and bar staff were helpful and polite. 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