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citizenM New York Times Square

Photo gallery for citizenM New York Times Square

City view from property
King Room | View from room
Premium bedding, pillowtop beds, in-room safe, desk
King Room - City View | View from room
Bathroom shower

Overview of citizenM New York Times Square

citizenM New York Times Square

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
218 West 50th Street, New York, NY, 10019

Explore the area

  • Popular LocationBroadway1 min walk
  • Popular LocationTimes Square3 min walk
  • Popular LocationCentral Park10 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)56 min drive

Room options

About this area

New York

CitizenM New York Times Square is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Rockefeller Center and Grand Central Terminal are notable landmarks, and travelers looking to shop may want to visit Times Square and 5th Avenue. Check out an event or a game at Madison Square Garden, and consider making time for American Dream, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: 49th St. Station is 5 minutes by foot and 50 St. Station (Broadway) is 5 minutes.
Visit our New York travel guideOpens in a new window
Map

What's nearby

  • Broadway - 1 min walk
  • Times Square - 3 min walk
  • Rockefeller Center - 4 min walk
  • Museum of Modern Art - 9 min walk
  • Central Park - 10 min walk

Getting around

  • 49th St. Station - 5 min walk
  • New York W 32nd St. Station - 19 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • The Blue Dog Cookhouse & Bar - 2 min walk
  • Brasserie 1605 - 2 min walk
  • Don Antonio - 2 min walk
  • Kung Fu Little Steamed Buns Ramen - 3 min walk
  • Bobby Van's Steakhouse - 3 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
A short walk from Rockefeller Center and Times Square, citizenM New York Times Square provides a coffee shop/cafe, a bar, and a 24-hour gym. The onsite restaurant, CanteenM - open 24/7, features vegetarian cuisine. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-out, and a water dispenser
  • Multilingual staff, coworking spaces, and coffee/tea in the lobby
  • An elevator, a 24-hour front desk, and express check-in
  • Guest reviews say great things about the central location
Room features
All 230 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, tablet computers, and heating

Languages

English

Cleaning and safety practices

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 525 feet (USD 45 per day)

Food and drink

  • Daily buffet breakfast available for a fee: USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Biodegradable stirrers
  • Biodegradable straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic stirrers
  • No plastic water bottles
  • Reusable cups only
  • Water dispenser education

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch Smart TV with digital channels
  • iPod dock
  • Tablet computer

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products
  • Eco-friendly toiletries
  • Energy-saving features in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Nearby parking fee: USD 45 per day(525 ft away; open 24 hours)
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

Is citizenM New York Times Square pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM New York Times Square?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on Feb 2, 2023 start from CA $199.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at citizenM New York Times Square?

Check-in is from 2:00 PM - midnight.

What time is check-out at citizenM New York Times Square?

Check-out is at 11 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM New York Times Square located?

Located in Manhattan, this boutique hotel is steps from Gershwin Theater and Broadway. Times Square and Rockefeller Center are also within 5 minutes. 49th St. Station and 50 St. Station (Broadway) are within a 5-minute walk.

Can I cancel my reservation for free at citizenM New York Times Square and receive a full refund?

Yes, citizenM New York Times Square offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM New York Times Square cancellation policy on our site for more details about any exclusions or requirements.

citizenM New York Times Square Reviews

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1059 out of 1457 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 260 out of 1457 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 70 out of 1457 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 37 out of 1457 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 31 out of 1457 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.4/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing that was bothersome was the TV reception was not strong lots of glitching.
Stayed 2 nights in Jan 2023

8/10 Good

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. It is literally a minute or two away from Times Square. I had already stayed at CitizenM in Boston and was familiar with the concept. The room is small, but it is super comfy. And as a tourist, I see hotel rooms to sleep. I don't care about huge rooms like some people do. Dislike: Although it does not bother me that they do not clean the room daily, removing the trash daily would be a plus. The bathroom trash can is minuscule. So, after 3 days, it was impossible to keep using. Safe was not working. I informed reception but no one came to fix it. Other than that, marvelous stay. I love this hotel and plan to visit other locations.
Stayed 3 nights in Jan 2023

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jan 2023

8/10 Good

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very convenient for Times Square and Columbus Circle. My room was clean. Plenty of space for storage. Room pictures on website are very accurate.
Stayed 1 night in Jan 2023

10/10 Excellent

Sidney

Travelled with partner
Liked: Staff & service
Love the obviance of the hotel in the heart of the city everything in walking distance.

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful & personable

8/10 Good

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Times square! Pillows were pretty bad and very thin walls.

6/10 Okay

Sree Lakshmi Shoba

Liked: Cleanliness
Okay stay

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv set up was too complicated. Hated the ipad controls.