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citizenM New York Times Square

Star Rating
4 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
2,495 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Times Square
    3 min walk
  • Popular Location
    Radio City Music Hall
    6 min walk
  • Restaurant
    Natsumi
    1 min walk
  • Restaurant
    Ruby Foo's
    1 min walk
  • Airport
    New York, NY (JFK-John F. Kennedy Intl.)
    21 min drive

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Book online or call:

1-866-500-4938

    About this area

    New York

    In the city centre, citizenM New York Times Square is in New York's Midtown neighbourhood, an area with good airport proximity and shopping. American Dream Meadowlands and Sunset Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Times Square and 5th Avenue. Check out an event or a game at Madison Square Garden, and consider making time for Central Park Zoo, a top attraction not to be missed. Our guests love the hotel's central location for the sightseeing. It's also convenient for public transport: 49th St. Station is 4 minutes by foot and 50 St. Station (Broadway) is 5 minutes.

    4.9/5 guest location rating

    Guests like it for

    • Walkable (1934 reviews)
    • Good eats (1184 reviews)
    • Great shopping (1159 reviews)

    What's nearby

    • Popular Location
      Times Square - 3 min walk
    • Popular Location
      Radio City Music Hall - 6 min walk
    • Popular Location
      Broadway - 6 min walk
    • Popular Location
      Rockefeller Center - 7 min walk
    • Popular Location
      Carnegie Hall - 8 min walk

    Getting around

    • 49th St. Station - 4 min walk
    • New York W 32nd St. Station - 19 min walk
    • New York, NY (JFK-John F. Kennedy Intl.) - 40 min drive

    Restaurants

    • CanteenM grab and go — 1 min walk
    • CloudM — 1 min walk
    • Natsumi — 1 min walk
    • Ruby Foo's — 1 min walk
    • Ellen's Stardust Diner — 2 min walk

    About this property

    citizenM New York Times Square

    4-star New York hotel in Midtown, walk to Gershwin Theater
    A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 230 soundproofed rooms feature WiFi and iPads. For a bit of entertainment, guests will find Smart TVs with digital channels and Netflix, and other amenities include premium bedding and rainfall showerheads.
    CitizenM New York Times Square offers 230 forms of air-conditioned accommodation with iPads and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and a hairdryer.
    In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
    Recreational amenities at the hotel include a 24-hour fitness centre.

    Policies

    Check-in

    Check-in between 2 PM - 3:00 AM
    Late check-in subject to availability
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM
    Late check-out subject to availability
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Payment types at the property

    American ExpressMastercardVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: USD 18.95 per person (approximately)
    • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
    • Late check-out fee: USD 69 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No on-site parking is available.
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
    This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We should mention

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Property amenities

    Internet

    • Available in all rooms: WiFi (USD 0 per stay)
    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 18.95 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 2 bars/lounges
    • Coffee/tea in a common area

    Things to do

    • 24-hour fitness centre

    Family friendly

    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • Lift

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • English

    Business services

    • Business centre

    Outdoors

    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Climate control (heating)
    • Hypo-allergenic bedding
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hairdryer
    • Hydromassage showerhead
    • Shower

    Entertainment

    • digital channels
    • iPad
    • Netflix
    • smart TV

    Food and drink

    • Free bottled water

    More

    • Desk
    • Laptop-compatible safe
    • Phone
    • Soundproofing

    Nearby things to do

    Where to eat

    • CanteenM grab and go – Open daily. Open 24 hours.
    • CloudM – Bar. Open daily.
    4.7

    Exceptional

    5 - Excellent
    1,897
    4 - Good
    510
    3 - Okay
    58
    2 - Mediocre
    23
    1 - Poor
    7
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.6
    Amenities
    4.8
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Dec. 2019

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    Good for short stay. Very small room. Temperature COLD, unable to increase it. Shower warm but not hot.

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This was a beautiful property with a modern vibe. It was very centrally located for the activities we had planned. The room, although small, was comfortable and well-appointed. The staff was friendly and helpful. I will definitely be staying here again!

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    A very interesting concept and lively atmosphere. The rooms were clean.a very compact environment ,suitable for couples

    Stayed 1 night in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything was perfect .. I don't need to add or take away nothing .. great staff beautiful place . I definitely will be back

    Stayed 4 nights in Nov. 2019

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