Châteaux à Locust Valley

"Great"

"Très bon accueil, emplacement proche métro.Je n'hésiterai pas à répartir."

"Service de navette à l'heure dans les deux sens, chambre impeccable et literie confortable, petit dej offert. Super quand on a besoin de dormir près de JFK. "

"Le personnel est particulièrement mal aimable et mal poli...le rapport qualité prix est vraiment mediocre.loin de tout, mal desservi , bruyant, sale, aucun comfort ni commodité."

"The room was modern and the amenities were very practical (safe, mini fridge, and gym accessible at all hours). The staff was professional and friendly (especially the team that helped us with hot water on our first night). The location is very accessible, with the Metro line 7 to New York just a 7-minute walk away and a shopping center right across from the hotel. The housekeeping service was perfect, thank you! However, we did have a few "problems." When we arrived, we found a dry yellow stain on the toilet seat (we had cleaning wipes, but it was very visible...) and when we asked for a change of towels, one was covered in bloodstains. We showed the photos to the receptionist, who apologized. We found the breakfast very incomplete: bagels and slices of bread with only cream cheese, butter, or peanut butter as toppings... no ham, cucumber, or tomatoes. There were no hand towels and no cold water (which is important for people who don't want coffee, tea, or juice). There were steamed buns, which provided something substantial, as well as bananas. The breakfast manager made sure that everything was replenished. Our stay went well and I recommend this hotel, which, apart from the minor issues we encountered, met our expectations!"

"Staff were courteous and friendly; breakfast was excellent and room was confortable"

"Équipe des nettoyages des chambres toujours oublié de mettre des papiers toilettes et gels douche vide . Pour le personnel à la réception très accueillant . Pour le petit déjeuner très bien. Pour climatisation acceptable. "

"Manque de rigueur. Certains clients sont bruyants Aucune réaction du personnel de l'hôtel."

"Hôtel propre. Les chambres sont spacieuse, le personnel accueillant et à l’écoute. Metro à moins de 10 minutes à pied et à 45 minutes de Manhattan. Bonne expérience"