Downtown Niagara Falls Vacation Packages

Services was good but the room need a little work. The pillow case and blanket need better wash and there was an wet floor not care of for 2hrs later.

Desk manager was very hands on and helpful locating my towed car. Much appreciated. The breakfast was awful and overpriced.

Definitely not sound proof rooms. I could hear the neighboring rooms entire conversations, snoring, and even getting up to use the restroom. You hear every footstep and door shut on the same hallway, especially when room service is doing their rounds. The doors do not shut quietly. Sleeping in is not an option. I also had 3 different types of hairs on the toilet and a near empty roll of toilet paper, making me wonder if the bathroom was even cleaned. Lastly, no continental breakfast, which is fine, but they advertise for lattes and couldn’t even make lattes both days we stayed. If you try booking with the spa, you need to do it weeks ahead of time because they’re fully booked with their services. Sheets/bedding were cheap. Otherwise, it was okay.

This historic property is filled with art deco touches. The bed was comfortable, shower pressure good, soft towels. We were disappointed that there is no on site food option, particularly for breakfast.

The bath tub was not working. When I told the clerk at departure, he only said that he would report it to maintenance. No apologies. There was no refrigerator in the room