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Sandos Cancun All Inclusive

Photo gallery for Sandos Cancun All Inclusive

View from property
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Sandos Cancun All Inclusive

VIP Access

Sandos Cancun All Inclusive

4.5 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Km 14 Mz 53 Lote 37-1 ZH, Cancun, QROO, 77500

Explore the area

  • Popular LocationBallenas Beach1 min walk
  • Popular LocationAquaworld14 min walk
  • Popular LocationKukulcan Plaza Shopping Mall15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

Cancun

Sandos Cancun All Inclusive is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Delfines Beach and Tortuga Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Ventura Park Cancun are also worth visiting. Kayaking, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Ballenas Beach - 1 min walk
  • Marlin Beach - 12 min walk
  • Aquaworld - 14 min walk
  • Kukulcan Plaza Shopping Mall - 15 min walk
  • Oasis Arena - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • The Club Grill - 3 min walk
  • Fantino - 3 min walk
  • Casitas - 3 min walk
  • Naos - 16 min walk
  • Bana - 16 min walk

About this property

Sandos Cancun All Inclusive

4.5-star luxury property revitalized in 2017 and located in Zona Hotelera
Located close to La Isla Shopping Mall and Delfines Beach, Sandos Cancun All Inclusive provides a roundtrip airport shuttle, a poolside bar, and a terrace. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in hydrotherapy, a facial, or a hot stone massage. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and garden views. Aerobics classes and yoga classes are offered at the health club; other things to do include volleyball and beach yoga. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • An area shuttle, an area shuttle, and 3 outdoor pools
  • A 24-hour front desk, ATM/banking services, and massage treatment rooms
  • Guest reviews say great things about the first-rate property condition and location
Room features
All 213 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Daily housekeeping, desks, and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Health club
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 32-inch Smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Cancun
Cancun
Zona Hotelera
Zona Hotelera
Guest rating 3.5+
Guest rating 3.5+
Air conditioned
Air conditioned
Family-friendly
Family-friendly
4 star
4 star
All-inclusive resort
All-inclusive resort

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 72.62 per night
    • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Does Sandos Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Sandos Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Cancun All Inclusive?

Self parking is free at this property.

What time is check-in at Sandos Cancun All Inclusive?

Check-in is from 3 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Cancun All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Sandos Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach, and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

Sandos Cancun All Inclusive Reviews

Sandos Cancun All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 435 out of 1043 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 291 out of 1043 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 133 out of 1043 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 91 out of 1043 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 93 out of 1043 reviews" "
" "2 - Terrible 9%

8.4/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

7.7/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Good

Yefri E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 4 nights in Jan 2023

8/10 Good

Servel Francisco Quintanar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good service, great drinks, awesome beaches, food was just alright.
Stayed 3 nights in Jan 2023

6/10 Okay

Colleen

Liked: Cleanliness, staff & service
The property was ok; the staff was excellent; location superb. However I did not receive the VIP access I expecting, even when I tried to ask for any concessions. Apparently that was only reserved for those who bought into the Black Elite club.
Stayed 6 nights in Jan 2023

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 4 nights in Jan 2023

10/10 Excellent

jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Sandos are excellent. The restaurants are very attention to dietary needs.
Stayed 4 nights in Jan 2023

10/10 Excellent

Hardik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great at Sandos! We went for our 1 year wedding anniversary and their service was excellent.
Stayed 3 nights in Jan 2023

10/10 Excellent

Eva Xiao Hua

Travelled with group
This was our first time at Sandos Cancun , with a group of 8 friends. We had such a great time because the employee service was exceptional. I would like to especially thank Erikc for helping us at check in. His patience, helpfulness and hospitality towards our group made our whole experience at Sandos phenomenal. The entire staff was very accommodating. We also enjoyed the nighttime shows and dances. Our group had so much fun and enjoyed our time here.
Stayed 6 nights in Jan 2023

10/10 Excellent

Nazim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2023

8/10 Good

Tuo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is below average. Disappointed. Also took me entire night for room service to get me water
Stayed 5 nights in Jan 2023

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Staff and facilities were fabulous!