Title: Occidental Tucancún All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=21544&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Occidental Tucancún All Inclusive Travelers enjoy tropical refreshment at swim-up bars or find relaxation with oceanside spa treatments at this all-inclusive beachfront resort ## Photo gallery for Occidental Tucancún All Inclusive ![Aerial view - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/f8f69d0e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/7ec56218.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's activities - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/30796209.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/ba712512.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/a9cafbba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Occidental Tucancún All Inclusive is on a pristine beach with crystal-clear waters. Enjoy sunshine at three poolside bars, rejuvenating spa treatments, or sample Mexican cuisine at four on-site restaurants. The beachfront location and helpful staff earn high marks. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - All-inclusive - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 11 - Jan. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Premium Room, Sea View (Level) ![Free minibar, in-room safe, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/2736bfd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Sea View (Level) 8.0 Very good 21 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Free minibar items LCD TV Bathrobes Hair dryer Private bathroom - 377 sq ft - Sea view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Double Room ![Free minibar, in-room safe, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/70f600e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.8 Good 140 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Free minibar items LCD TV Hair dryer Private bathroom Free bottled water - 377 sq ft - Resort view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Double Room, Sea View ![Double Room, Sea View](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/76d26ba3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View 8.2 Very good 129 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Free minibar items LCD TV Hair dryer Private bathroom Free bottled water - 377 sq ft - Sea view - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Premium Suite, Oceanfront (Level) ![Premium Suite, Oceanfront (Level)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/ff51b494.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Oceanfront (Level) 10.0 Exceptional 4 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchenette Refrigerator Free minibar items LCD TV Separate bedroom - 864 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ### View all photos for Family Room, Oceanfront (Premium Level) ![Family Room, Oceanfront (Premium Level)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/b4327f04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Oceanfront (Premium Level) 8.6 Excellent 13 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cribs/infant beds Kitchenette Refrigerator Free minibar items LCD TV Bathrobes - 1386 sq ft - Ocean view - Sleeps 6 - 1 King Bed and 2 Twin Beds ## You may also like Ad ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seadust Cancún All Inclusive Family Resort Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.6 Good 2,875 reviews CA $389 CA $477 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=26fdeccd-10fd-4a17-a363-76eee4859dbb&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28200/28108/58053fba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.10131%2C-86.76477&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nXHfy1F9ccwvxxqGBvqc2c-vQUk=) Avda. Kukulcan, km. 13,5\. Lote 24, Cancun, QROO, 77500 #### What's nearby - Kukulcan Plaza Shopping Mall \- 1 min walk \- 0.1 km - Luxury Avenue Shopping Mall \- 3 min walk \- 0.3 km - Marlin Beach \- 3 min walk \- 0.3 km - Hotel Zone Beaches \- 3 min walk \- 0.3 km - La Isla Shopping Mall \- 13 min walk \- 1.1 km #### Getting around - Cancun Intl. Airport (CUN) - 20 min drive #### Restaurants - ‪La Veranda - ‬8 min walk - ‪Hacienda Sisal - ‬5 min walk - ‪El Fish Fritanga - ‬7 min walk - ‪Club Bistro - ‬7 min walk - ‪Ilios Restaurant - ‬9 min walk ## About this property ### Occidental Tucancún All Inclusive All-inclusive property near Marlin Beach Located close to Luxury Avenue Shopping Mall and La Isla Shopping Mall, Occidental Tucancún All Inclusive provides a free breakfast buffet, 3 poolside bars, and a swim-up bar. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, thalassotherapy, and aromatherapy at Zenserenz, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 4 on-site restaurants. Enjoy the health club, as well as activities like volleyball and basketball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi. Other perks at this property include: - 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - An outdoor tennis court, supervised childcare (surcharge), and beach towels - 1 meeting room, ATM/banking services, and a porter/bellhop - Guest reviews speak highly of the beach locale and helpful staff Room features All 339 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free stocked minibars and free WiFi. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Childcare services, free infant beds, and free extra beds - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Coffee/tea makers, daily housekeeping, and phones ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/083b20ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 2,595 reviews CA $302 CA $372 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/31b98a6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Bay All Inclusive Hotel Zona Hotelera - 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All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,011 reviews CA $376 CA $462 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) ![Body treatments, deep-tissue massages, sports massages, beach massages](https://images.trvl-media.com/lodging/24000000/23980000/23972600/23972556/1630b5f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dos Playas by Faranda All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.4 Good 543 reviews CA $278 CA $345 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=23972556&PinnedHotelID=23972556&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to noon - 2 bars/lounges - 3 poolside bars - 4 restaurants - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - El Mirador - La Claraboya - La Trattoria - México Lindo ### Things to do - 3 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Health club - Library - Outdoor tennis court - Playground - Shopping ### Family friendly - 3 outdoor pools - Arcade/game room - Children's games - Children's pool - Free children's club - Free rollaway/extra bed - Grocery/convenience store - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Playground - Pool gate - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Spa open daily - Sports massages - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 7 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.60 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Barcelo Tucancun Beach Occidental Tucancún All Inclusive Cancun Tucancun Beach All Inclusive Tucancun Beach Barcelo Barcelo Hotel Tucancun Beach Barcelo Tucancun Beach Hotel Barcelo Tucancun Beach Resort Cancun Barcelo Tucancun Hotel Occidental Tucancún Cancun Occidental Tucancún Occidental Tucancún All Inclusive All-inclusive property Cancun Occidental Tucancún All Inclusive All-inclusive property Barcelo Tucancun Beach All Inclusive Occintal Tucancún Inclusive i Occidental Tucancún All Inclusive Cancun Occidental Tucancún All Inclusive All-inclusive property Occidental Tucancún All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Occidental Tucancún All Inclusive have a pool? ### How much does it cost to stay at Occidental Tucancún All Inclusive? ### Is Occidental Tucancún All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Occidental Tucancún All Inclusive? ### What time is check-out at Occidental Tucancún All Inclusive? ### Are there all-inclusive benefits at Occidental Tucancún All Inclusive? ### Where is Occidental Tucancún All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Occidental Tucancún All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 4.4 Location ### 8.2 Staff & service ### 8.2 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 525 8 - Good 349 6 - Okay 268 4 - Poor 111 2 - Terrible 103 ## Reviews ### 8/10 Good #### Gian Carlo Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities great staff-provide great customer service from bartender to housekeeper. Nice beach front location though buffet food and restaurants are mediocre. ##### Gian Carlo Stayed 5 nights in Jan 2026 ### 8/10 Good #### Gwenna Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was good, staff was very kind, lots of food and drinks. Beautiful location on the beach. ![](https://a.travel-assets.com/ugc/hotel-reviews/56c71ae5-a2ac-43d3-baf7-0c89bde772a3-1766167416223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc9f4be7-4467-488f-a9c1-5d31675fec50-1766167403447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e86a6fa-87b1-40bc-954b-40ee461293d2-1766167413337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc8b2b97-06d8-4b1f-ac36-66edecabd7ae-1766167413505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gwenna Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Chance Eric Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was great and room was spotless. ##### Chance Eric Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### eunice Dec 30, 2025 The members of the staff were courteous. ##### eunice Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Toni Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel stay ##### Toni Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Eric Dec 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff: Jose our concierge Advisor was absolutely AMAZING! The entire staff was so warm and friendly! The resort was beautiful and very clean. I will definitely stay again when we return in April 2026\. Thanks for an awesome 1st time experience in Cancun!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/056b8422-3ccc-4f06-ab4c-ace46a32083f-1766512052777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35734752-8faa-464a-b4a4-af2d2a6c6afb-1766512052841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c68ef6ad-5239-4f61-a11f-6bbe75e955e5-1766512052791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eric Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jessica Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very nice and the food was surprisingly good - better than I had expected. The beach access was so convenient and no seaweed in November. If you're going to spend the entire day at the beach, you can rent a parasol. ##### Jessica Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Melissa Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was relaxing, food was delicious, and ocean view rooms are beautiful. ##### Melissa Stayed 4 nights in Sep 2025 ### 8/10 Good #### Darek Oct 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities location,beach,shapping center,restaurants ##### Darek Stayed 5 nights in Sep 2025 ### 8/10 Good #### Mary Ana Sep 22, 2025 Liked: Cleanliness, staff & service, amenities Good option for a family trip. ##### Mary Ana Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Sabina Dec 19, 2025 Disliked: Cleanliness Good ##### Sabina Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Jocelyn Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about that place was amazing and I also think it pretty affordable if you wanna do a quick weekend get away as a solo travelers. Super safe, but still be self-aware. The staff was so nice and helpful with everything..That was my favorite part was how nice the staff was. Everyone at the bar was super nice .Every time I stepped out housekeeping always kept my room clean. The food is probably the only thing I would give a C- the food wasn’t bad but it also wasn’t all that good…. but that did not take away from the fact that my overall experience was super amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/dffa99ad-8fae-48c4-bb6a-d1e2d0ba302a-1767729557513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6861906-5757-41ac-8226-861eb579a803-1767729557836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5251b37b-368d-491b-a37d-d28fc10c4b41-1767729579747.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5b0e1bba-6026-4115-b83c-f37f1641b9ef-1767729646401.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jocelyn Stayed 4 nights in Jan 2026 ### 6/10 Okay #### Robert Dec 24, 2025 Disliked: Property conditions & facilities Place needs updating, all the juices tasted bad, many of the sodas were 2nd hand. ##### Robert Stayed 3 nights in Dec 2025 ### 6/10 Okay #### weichen Dec 25, 2025 Liked: Cleanliness buffet food choices are limited and no change in 6 days. Dinner options are limited ##### weichen Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Milly Sep 18, 2025 Liked: Cleanliness, staff & service, room comfort #### Amazing stay Wonderful hotel with everything we needed for a special break away! Staff are attentive and friendly and the location brilliant ##### Milly Stayed 6 nights in Sep 2025 ### 8/10 Good #### Max Dec 5, 2025 Liked: Cleanliness It was decent ok to good. ##### Max Stayed 1 night in Nov 2025 ### 6/10 Okay #### Donna Nov 10, 2025 Liked: Cleanliness, property conditions & facilities Accommodation and staff great, food average and beach cannot be used most days because of the current ##### Donna Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Jairo Aug 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent beach, staff was super friendly and rooms were comfortable and clean. ##### Jairo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Melissa Nov 19, 2025 Courteous staff, ##### Melissa Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Kamaljit Dec 26, 2025 Disliked: Amenities Cockroach found in the room. Staff is okay. No veggie options. I would not go back to this place in future. ##### Kamaljit Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Flora Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was super nice and helpful! Area was clean and beautiful! would definitely recommend occidental Tucancún ##### Flora Stayed 4 nights in Oct 2025 ### 8/10 Good #### John Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel and staff for a fantastic parking right on site walkable to everything around fantastic ##### John Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Ivan Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel ##### Ivan Stayed 6 nights in Jul 2025 ### 8/10 Good #### Jennis Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities We had multiple rooms . The rooms and staff were clean. The main challenge our room had was the key card was not working the till the 2nd day mid day , and always required spending (wasting) 30 mins for security/hotel staff to get the door opened . Seems multiple families on the 7th floor had same issue. Buffet Food was good , but was very repetitive . The restaurant (Seafood Dinner) was very good. They actually helped accomodate a 15 person group and borthday celebrations with cake. ##### Jennis Stayed 2 nights in Dec 2025 ### 2/10 Terrible #### Vilma Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Check in was at 3 pm and we didn’t get our room until 5:30pm ##### Vilma Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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