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Overview of Occidental Tucancún All Inclusive

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
3 outdoor pools

Occidental Tucancún All Inclusive

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationMarlin Beach1 min walk
    Popular LocationLuxury Avenue Shopping Mall3 min walk
    Popular LocationKukulcan Plaza Shopping Mall5 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

Choose dates to view prices

  • Double Room

    Room amenities

    • 377 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed
    More details
  • Premium Room, Sea View (Level)

    Room amenities

    • 377 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Double Room, Sea View

    Room amenities

    • 377 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Family Room, Oceanfront (Premium Level)

    Room amenities

    • 1386 sq ft
    • Ocean view
    • Sleeps 6
    • 1 King Bed
    More details
  • Premium Suite, Oceanfront (Level)

    Room amenities

    • 864 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Cancun

Located on the beach, Occidental Tucancún All Inclusive is in Cancun's Zona Hotelera neighborhood, an area with good shopping. El Rey Ruins and La Sagrada Familia Parish are notable landmarks, and travelers looking to shop may want to visit Luxury Avenue Shopping Mall and La Isla Shopping Mall. Aquaworld and Dolphin Discovery are not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Marlin Beach - 1 min walk
  • Luxury Avenue Shopping Mall - 3 min walk
  • Kukulcan Plaza Shopping Mall - 5 min walk
  • Tequila Museum - 12 min walk
  • Cancun Interactive Aquarium - 12 min walk

Getting around

  • AirportCancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • México Lindo — 1 min walk
  • El Mirador — 1 min walk
  • Cenacolo — 5 min walk
  • Ruth's Chris Steak House — 5 min walk
  • El Fish Fritanga — 7 min walk
View in a map

About this property

Occidental Tucancún All Inclusive

Beach spa retreat walking distance from Luxury Avenue Shopping Mall
Catch some rays at the beach or spend the day relaxing at Occidental Tucancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 332 rooms offer free minibar items, 24-hour room service, and LCD TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers.
Occidental Tucancún All Inclusive offers 332 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–noon
  • All buffet and à la carte meals, snacks, and local beverages included
  • 4 restaurants
  • 3 poolside bars and 2 bars/lounges
  • 24-hour room service

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Mini golf
  • Outdoor tennis court
  • Shopping
  • Spa tub
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I cancel my reservation for free at Occidental Tucancún All Inclusive and receive a full refund?
Yes, Occidental Tucancún All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Occidental Tucancún All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Occidental Tucancún All Inclusive?
As of Feb 28, 2021, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on Mar 1, 2021 start from CA $222, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Occidental Tucancún All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Occidental Tucancún All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Occidental Tucancún All Inclusive?
Self parking is free at this property.
What time is check-in at Occidental Tucancún All Inclusive?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Occidental Tucancún All Inclusive?
Check-out is at 11 AM.
Does Occidental Tucancún All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Occidental Tucancún All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is Occidental Tucancún All Inclusive located?
Located in Zona Hotelera, this beachfront property is in the entertainment district and within 1 mi (2 km) of Luxury Avenue Shopping Mall and La Isla Shopping Mall. Aquaworld and Delfines Beach are also within 3 mi (5 km).
4.0
Very good
Rating 5 - Excellent. 374 out of 985 reviews
5 - Excellent 38%
Rating 4 - Good. 340 out of 985 reviews
4 - Good 35%
Rating 3 - Okay. 163 out of 985 reviews
3 - Okay 17%
Rating 2 - Poor. 68 out of 985 reviews
2 - Poor 7%
Rating 1 - Terrible. 40 out of 985 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
I didn't like that almist every night the dining experiencia was buffet
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service hated the presentstion didnt sign up for that ... made us think it was part of the hotel courtesy package not good get rid of that had a great time i cant get that 90 min back ever
Stayed 2 nights in Feb 2021

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the lack of dining options. Primarily due to Covid, I should have planned it out a little bit better, but still had a great time!
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with family
Sad face IconDisliked: Amenities
This was not a resort, more just like a hotel with 2 pools. There were 2 restaurants but the food was random. the drinks were horrible.
Stayed 5 nights in Feb 2021

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
You are bassically paying for the view. View is amazing if you get an ocean view room. But our room had no air, no microwave, and our refrigerator didnt work! The food was mediocre and only 2 restaurants were open. Drinks were watered-down. They only had tequila and room service took forever! I've been to Cancun & Cozumel and I think it's safe to say that Mexico isn't African American friendly. They have absolutely no products in their stores that are geared towards Black people. They also treat us differently...therefore im going to stick to the Caribbean side...I dont want to see another taco, enchilada, or Mexican rice...I literally lost weight because of the lack of variety of food they had to offer. Also some of the staff didnt speak and English so brush up on your Spanish bc it's frustrating trying to tell someone something and they don't understand.
Stayed 4 nights in Feb 2021

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