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Expedia-Verified Reviews
3.2 of 5 guest rating
Room type Options Nightly price Book
Master Suite 1 King Bed
581 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Standard Double Room, 2 Double Beds
323 square feet
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 Double Bed
323 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
3-star Cancun hotel in Downtown Cancun, walk to Market 28

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
24-hour front desk

Location

Located in Downtown Cancun, this spa hotel is within a 10-minute walk of Las Palapas Park and Market 28. Plaza Las Americas and Dubai Palace Casino are also within 2 mi (3 km). Cancun Bus Station ADO is 7 minutes by foot.

Hotel Features

This hotel features a full-service spa, a restaurant, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and massage/treatment rooms.

Room Amenities

All 90 rooms offer room service, rainfall showerheads, and TVs with cable channels. Showers, phones, and desks are among the other amenities that guests will find.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Safe-deposit box at front desk
  • Luggage storage
  • Bar/lounge
  • Hair salon
  • Breakfast available (surcharge)
  • Full-service spa
  • Designated smoking areas
  • 24-hour front desk
  • Poolside bar
  • Spa treatment room(s)
  • Parking (limited spaces)
  • Porter/bellhop
  • Tours/ticket assistance
  • Restaurant
  • Year Built - 1990
  • Total number of rooms - 90
  • Free self parking
  • Free WiFi
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Outdoor pool
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Xbalamque and Spa offers 90 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Phone
  • Desk
  • Private bathroom
  • Rainfall showerhead
  • In-room climate control (air conditioning)
  • Free toiletries
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Shower only
  • Television
  • Cable TV service

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

La Adelita - This restaurant specializes in Mexican cuisine.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Please note, some room types at this property are not available when booking a stay with children.

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 160.00 for adults and MXN 90.00 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Xbalamque Cancun
  • Hotel Xbalamque
  • Xbalamque Cancun
  • Xbalamque
  • Xbalamque Hotel Cancun
  • Hotel Xbalamque Resort Spa

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

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