Title: Hotel Xbalamque and Spa Cancun - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Xbalamque and Spa Cancun Hotel with a full-service spa, near Plaza Las Americas ![Interior entrance](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/d42349dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/078747c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/cade81f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/1a84f205.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Theatre show](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/7ca29d60.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Xbalamque and Spa Cancun offers a peaceful haven in bustling downtown. Enjoy drinks at the poolside bar or book spa treatments like deep-tissue massages and facials. La Adelita restaurant serves Mexican cuisine. Complimentary public WiFi and attentive staff are available. 7.2 Good ## Popular amenities - - Bar - Spa - Room service - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=70001&PinnedHotelID=70001&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/9e487c7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 7.2 Good 10 reviews ### Highlights Air conditioning TV Private bathroom Rainfall showerhead Desk Wardrobe or closet Daily housekeeping - 323 sq ft - Sleeps 2 - 1 Double Bed ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/81d52288.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds ### Highlights Air conditioning TV Private bathroom Rainfall showerhead Desk Wardrobe or closet Daily housekeeping - 323 sq ft - Sleeps 4 - 2 Double Beds ![Superior Room | Living room](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/4d1023b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 4 reviews ### Highlights Air conditioning TV Rainfall showerhead Bathrobes Private bathroom Minibar Desk Wardrobe or closet - 452 sq ft - City view - Sleeps 2 - 1 King Bed ![Desk](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/e71f1585.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Street View - 322 sq ft - Sleeps 2 ![Desk](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/40ae748e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 322 sq ft - Sleeps 2 ![Desk](https://images.trvl-media.com/lodging/1000000/80000/70100/70001/cafb03e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - 322 sq ft - Sleeps 4 ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Xbalamque-And-Spa.h70001.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Xbalamque-And-Spa.h70001.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16166%2C-86.82921&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gdbCGHXk65n4V4T0rE7DEgTYIfk=) Av. Yaxchilan No. 31, Centro, Mza. 18, Lt. 18, SM. 22, Cancun, QROO, 77500 #### What's nearby - Las Palapas Park - 2 min walk - 0.2 km - Benito Juarez Municipal Building - 6 min walk - 0.6 km - Plaza 28 - 8 min walk - 0.7 km - Mercado 23 - 10 min walk - 0.8 km - Plaza Las Americas - 5 min drive - 2.2 km #### Getting around - Cancun Intl. Airport (CUN) - 21 min drive #### Restaurants - ‪La Parrilla - ‬2 min walk - ‪Av. Yaxchilán - ‬1 min walk - ‪Los Pescaditos - ‬2 min walk - ‪Cheester - ‬3 min walk - ‪Quesadillas Tierra del Sol - ‬3 min walk ## About this property ### Hotel Xbalamque and Spa Cancun Hotel near Plaza Las Americas You can look forward to a poolside bar, a terrace, and a garden at Hotel Xbalamque and Spa Cancun. Indulge in a body treatment, aromatherapy, and a deep-tissue massage at Spa Xbalamqué, the onsite spa. The on-site restaurant, La Adelita, features Mexican cuisine. Free WiFi in public areas is available to all guests, along with a hair salon and car rentals on site. You'll also find perks like: - An outdoor pool - Free self parking - A front-desk safe, a porter/bellhop, and massage treatment rooms - Free newspapers, tour/ticket assistance, and a 24-hour front desk - Guest reviews say great things the helpful staff, first-rate property condition, and location Room features All 90 rooms boast comforts such as air conditioning. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - TVs with cable channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/28100/28065/1020758a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Kokai Cancún Downtown Cancun - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 705 reviews CA $46 CA $62 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=28065&PinnedHotelID=28065&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/9000000/8370000/8364300/8364209/28892ec4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Maria Cancun Downtown Cancun - Parking included - Free WiFi - Air conditioning - Housekeeping 7.2 Good 478 reviews CA $37 CA $51 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=8364209&PinnedHotelID=8364209&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7950000/7941200/7941149/658ef0e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colonial Cancun Downtown Cancun - 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Pool - Kids pool - Parking included - Free WiFi 7.6 Good 1,000 reviews CA $67 CA $87 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=17834&PinnedHotelID=17834&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - La Adelita ### Things to do - Full-service spa - Outdoor pool - Sauna ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Prenatal massages - Reflexology - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only ### More - 1 building - 3 floors - Built in 1990 - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g., directions) ### Access methods Staffed front desk, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 005-007-007318/2025 ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 11 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Hotel Xbalamque Resort Hotel Xbalamque Resort Cancun Xbalamque Xbalamque Cancun Xbalamque Hotel Cancun Hotel Xbalamque Cancun Hotel Xbalamque Hotel Xbalamque Resort Spa ## Frequently asked questions ### Does Hotel Xbalamque and Spa Cancun have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### How much does it cost to stay at Hotel Xbalamque and Spa Cancun? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Hotel Xbalamque and Spa Cancun on Nov 27, 2025 start from CA $42.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Hotel-Xbalamque-And-Spa.h70001.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Xbalamque and Spa Cancun pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Xbalamque and Spa Cancun? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Hotel Xbalamque and Spa Cancun? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Xbalamque and Spa Cancun located? > Located in Downtown Cancun, this spa hotel is within a 10-minute walk of Las Palapas Park, Mercado 28, and Benito Juarez Municipal Building. Mercado 23 and Ceviche Square are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Xbalamque and Spa Cancun Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 314 8 - Good 274 6 - Okay 187 4 - Poor 97 2 - Terrible 128 ### 7.4/10 Cleanliness ### 7.6/10 Staff & service ### 6.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 7.4/10 Eco-friendliness ### 6/10 Okay #### Veronica Aug 30, 2025 Disliked: Amenities The hotel lobby was nice and they have a pool open from 8am to 8:00pm. The staff was nice and friendly. ##### Veronica Stayed 1 night in Aug 2025 ### 8/10 Good #### Fabiola Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities bonito hotel. ##### Fabiola Stayed 1 night in Aug 2025 ### 8/10 Good #### LEOPOLDO E Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### LEOPOLDO E Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ivan Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Things to do around hotel ##### Ivan Stayed 1 night in Aug 2025 ### 6/10 Okay #### Jose Antonio Casto Oct 15, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities No wifi at all , really old appliances, some of them don't work properly, no way to get with some of the staff unless you have to go to the front desk, no even a phone ##### Jose Antonio Casto Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Destiny Jul 10, 2025 I had an amazing experience at Hotel Xbalamqué! The hotel has so much character — from the unique Mayan-inspired decor to the beautiful artwork throughout the property. The atmosphere felt fun, welcoming, and full of charm. The staff was friendly and helpful, always making sure I had what I needed. My room was clean and comfortable, and I loved the little details that made the stay feel special. The location was also super convenient, with lots to explore nearby. If you’re looking for a place in Cancún that’s affordable, full of personality, and not just another generic hotel, I highly recommend Xbalamqué. ##### Destiny Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Irenia Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Irenia Stayed 4 nights in Jul 2025 ### 8/10 Good #### PRASOON Apr 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very pleasant experience to stay at the hotel. They upgraded our room to a suite without charging extra. ##### PRASOON Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Tatiyyanah Mar 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay! The staff was really nice and it has so many nice restaurants and shops around for exploring. Close to the strip but not too close where you hear all the noises. 10/10 recommend ##### Tatiyyanah Stayed 7 nights in Mar 2025 ### 8/10 Good #### Dra Aug 1, 2025 Liked: Amenities . ##### Dra Stayed 1 night in Jul 2025 ### 8/10 Good #### Yurii Mar 24, 2025 Liked: Cleanliness, staff & service, amenities Everything was great ##### Yurii Stayed 7 nights in Mar 2025 ### 6/10 Okay #### Maria May 2, 2025 Disliked: Property conditions & facilities Great vale for the price. Hotel needs some renovation but it's clean and cute. Had s lot of potential. Centrally located. Helpful and friendly staff ##### Maria Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### ROBERTO Dec 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the price you can't ask for more, everything close, shopping, transportation, dental offices, restaurants, tours ##### ROBERTO Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Jesus Antonio Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good service ##### Jesus Antonio Stayed 1 night in Mar 2025 ### 8/10 Good #### Nataliia Apr 3, 2025 Liked: Cleanliness, staff & service, amenities Pretty good ##### Nataliia Stayed 7 nights in Mar 2025 ### 8/10 Good #### DANIEL May 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All was fine…! I wish my vacation will continue but it was my last day…! ##### DANIEL Stayed 1 night in May 2025 ### 10/10 Excellent #### Arturo Feb 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location close to public transportation is perfect ##### Arturo Stayed 7 nights in Feb 2024 ### 8/10 Good #### Armando Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is great value for your money. It is centrally located, close to the ADO terminal ##### Armando Stayed 1 night in Jan 2025 ### 8/10 Good #### Michael Feb 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our stay at this hotel was excellent. I did my research beforehand . ##### Michael Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Alvaro Aug 28, 2024 Liked: Amenities I could rest very good at the place. ##### Alvaro Stayed 1 night in Aug 2024 ### 6/10 Okay #### ALYSSA GAYATRIE Nov 17, 2024 Liked: Staff & service Disliked: Cleanliness, amenities Convenient location, sheets were stained, towels old, wahrooms clean but lingering smell. Safe area and friendly staff. ##### ALYSSA GAYATRIE Stayed 5 nights in Nov 2024 ### 6/10 Okay #### harishkumar Nov 24, 2024 Disliked: Amenities Older hotel ##### harishkumar Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Linda Mar 2, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities very nice spot. Except asked for a new coffee pot for room and never got one, we asked several times ##### Linda Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller Mar 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cute hotel!! Friendly staff ##### Verified traveller Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Hans Jan 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location and services is good, just the wifi is not so powerfull in the rooms ##### Hans Stayed 7 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [The Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > > [Sunscape Cancun All-Inclusive Resort & Spa by Hyatt](https://www.expedia.ca/Cancun-Hotels-Sunscape-Cancun-Resort-Spa-All-Inclusive.h28108.Hotel-Information) > > [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > > [Occidental Tucancún All Inclusive](https://www.expedia.ca/Cancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) > > [Hard Rock Hotel Cancun - 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