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Grand Park Royal Cancun - All Inclusive

Photo gallery for Grand Park Royal Cancun - All Inclusive

Front of property
On the beach, sun loungers, beach towels
On the beach, sun loungers, beach towels
On the beach, sun loungers, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Grand Park Royal Cancun - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Grand Park Royal Cancun - All Inclusive

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach1 min walk
  • Popular LocationForum Beach16 min walk
  • Popular LocationCancun Golf Club at Pok Ta Pok6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

About this area

Cancun

Located on the beach, Grand Park Royal Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Forum By The Sea Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Traveling with kids? Consider Extreme Adventure and Ventura Park Cancun. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property.

What's nearby

  • Chac Mool Beach - 1 min walk
  • Forum Beach - 16 min walk
  • Cancun Convention Center - 19 min walk
  • Plaza Caracol Mall - 4 min drive
  • Cancun Golf Club at Pok Ta Pok - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • Limoncello - 4 min walk
  • Lorenzillo's - 5 min walk
  • Pelicanos - 8 min walk
  • Maria Marie - 9 min walk
  • Asiana - 9 min walk

About this property

Grand Park Royal Cancun - All Inclusive

4-star all-inclusive property located in Zona Hotelera
Free cooked-to-order breakfast, a swim-up bar, and a poolside bar are just a few of the amenities provided at Grand Park Royal Cancun - All Inclusive. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach towels. Treat yourself to a hot stone massage, reflexology, or a body treatment at Spa Fitness Center, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and a poolside location. In addition to a grocery/convenience store and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An area shuttle, 2 outdoor pools, and a ballroom
  • Luggage storage, a gift shop, and tour/ticket assistance
  • Guest reviews give good marks for the beach locale, overall value, and helpful staff
Room features
All 346 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 40-inch LED TVs with premium channels
  • Furnished balconies or patios, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

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Frequently asked questions

Does Grand Park Royal Cancun - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Grand Park Royal Cancun - All Inclusive?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Grand Park Royal Cancun - All Inclusive on Feb 19, 2023 start from CA $528.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Park Royal Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Park Royal Cancun - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Grand Park Royal Cancun - All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Grand Park Royal Cancun - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Park Royal Cancun - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, volleyball, water fitness classes, and more.

Where is Grand Park Royal Cancun - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of Chac Mool Beach and La Isla Shopping Mall. Hotel Zone Beaches and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 5 minutes.

Reviews

8.2

Very good

Rating 10 - Excellent. 858 out of 1722 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 437 out of 1722 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 200 out of 1722 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 111 out of 1722 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 116 out of 1722 reviews" "
" "2 - Terrible 7%

9.1/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tayfun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food i didnt like everything else was good
Stayed 4 nights in Jan 2023

10/10 Excellent

Ivelina Dragieva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has first-class restaurants, a beautiful tropical landscape, and a wonderful beach. The room and facilities were well designed, very clean and the staff was friendly and nice. We watched a live mexican show and two saxophonists. We expected the food in the mexican restaurant to be more tasty and spicy. Our favorite restaurant is Italian.
Stayed 7 nights in Jan 2023

6/10 Okay

Tory Jay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Defiantly not "all" inclusive. Gym is $8 per day and room service is $15 if you order twice in less than 24 hours. Also, one of the restaurants is not included. The resort is small but that was actually a nice change for us. The beach is beautiful and the staff is friendly. Rooms and resort in general are very clean. We have only ever stayed in actual 5 star all inclusive resorts so some of the nuances were a bit weird for us. For instance, they charge you to weigh your luggage lol? I don't remember booking butler service but apparently I did. Not that it mattered, the one and only thing we asked her to bring us was an inconvenience because it was raining. Only ordered room service once through the app and that also never arrived. We loved the swim up room especially because of its proximity to everything. Food was incredible, entertainment was not. Overall, we enjoyed the experience but can not give it more than 3.5 stars. I am glad we went, but would likely never make a return trip. Looking forward to many more trips to Cancun but its back to 5 stars and real all inclusive resorts.
Stayed 5 nights in Jan 2023

2/10 Terrible

Selene Jael

Travelled with family
Disliked: Cleanliness, staff & service
This was my 1st time in Cancun with my family, all we wanted to do was relax and sight see and upon our arrival the staff said they would take us to breakfast and they took us to this secret presentation nobody told us anything about.. trying to get us to become members and buy timeshares. We kept declining and they were making us feel dumb by saying no we kept trying to leave but they wouldn’t leave us alone. after we refused they treated us differently. Next the food was all inclusive but not good at all. i don’t recommend. Then our room was gross, stains everywhere and our pillowcases had mold. on our last day we were promised free transportation from the hotel to the airport and i asked twice if it was booked and they assured me it was. I was outside waiting for 30 minutes and i asked the general manager Carlos where my transportation was since he was the one offering it and he said it was never booked. i was annoyed at that point and he said he would pay my taxi and he never came out to pay it he went to “look for a coupon” and never came back. so i ended up paying for it. This is the worst experience ever don’t go here!!
Stayed 3 nights in Jan 2023

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was cold , staff was not helpful.
Stayed 3 nights in Jan 2023

10/10 Excellent

Sandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great getaway for my husband and I. We had a great ocean view from our room. The hotel had entertainment away from the main rooms, which made it nice for us old-timers who didn't want to watch the evening entertainment. The staff was wonderful and very accommodating. We will be staying here again in the future!
Stayed 6 nights in Jan 2023

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service
Pros: shower was fantastic. Pools were clean, dining facilities were clean. Water and ice were good, no issues getting sick. Ocean and beach access was perfect! Mexican restaurant was the best food. Cons: air conditioning was intermittent, food was marginal and never fresh, even at restaurant it tasted as if it was prepared several hours earlier. Drinks were ok, but all mixes tasted like artificial sweetener. Beds were hard. Entertainment was marginal. Swimming was limited to 100 foot area compared to 1000 feet of beachfront because they only had one lifeguard, strictly enforced. Only one beer on tap, most alcohol was local.

10/10 Excellent

Yuri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!!!
Stayed 9 nights in Jan 2023

6/10 Okay

Lorena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed last year loved the experience so decided to stay again. 1st time you stay you get treated like VIP, but this time it was different. Our friend had also stayed unplanned and he received better service he it was his first time. I think once they realize that it’s not your first time they don’t try as hard. Also BE PREPARED FOR ALOT OF PEOPLE TRYING TO SELL YOU THE TIME SHARES. But once they realize your not interested there no longer interested to your needs. Makes you feel that you have to buy time share or extra packages just for you to be welcomed. I stayed the second time because I loved the service an everything about customer service! But this time it was a disappointment. It was my girlfriends first time so was really hoping to WOW her, it being the first time to ever travel to Cancun together. But no, will definitely be going to other resorts instead.
Stayed 5 nights in Jan 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
We enjoyed everything
Stayed 7 nights in Jan 2023