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Reviews

1,366 reviews

Amenities

  • Pool
  • Free parking
  • All-inclusive
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Langosta Beach
    12 min walk
  • Popular Location
    Turtle Beach
    2 min drive
  • Popular Location
    Tortuga Beach
    4 min drive
  • Airport
    Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Sunset Room, Up to 2 kids eat and stay free

    Room Amenities

    • Water view
    • Sleeps 5
    More details
  • Family Suite (Up to 2 kids eat and stay free)

    Room Amenities

    • Sleeps 5
    More details
  • Standard Non Refundable Room, Up to 2 kids eat and stay free

    Room Amenities

    • Sleeps 5
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 2
    More details
  • Ocean View Room, Up to 2 kids eat and stay free

    Room Amenities

    • Partial ocean view
    • Sleeps 5
    More details
  • Standard Room, Up to 2 kids eat and stay free

    Room Amenities

    • Sleeps 5
    More details

About this area

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Travelling with kids? Don't miss Cancun Interactive Aquarium and Delphinus Dreams.

Popular Location

What's nearby

  • Langosta Beach - 12 min walk
  • Turtle Beach - 2 min drive
  • Tortuga Beach - 4 min drive
  • Dubai Palace Casino - 7 min drive
  • Plaza Las Americas - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Where to eat
  • The White Box – Open daily.
  • Maki Tako – Restaurant. Open daily.
  • Bites Food Hall – Restaurant. Open daily.
  • Sisal Buffet – Restaurant. Open daily.
Questions about this property?Find answers

About this property

Grand Oasis Palm All Inclusive

Beach spa retreat, walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 221 rooms feature modern comforts such as flat-screen TVs with cable channels, along with WiFi. 24-hour room service, rainfall showerheads and hairdryers are among the other amenities available to guests.
Grand Oasis Palm All Inclusive offers 221 forms of air-conditioned accommodation with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead. This Cancun resort provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Football

Lessons/classes/games

Aerobics
Cooking
Dancing

Property amenities

Internet

Available in all rooms: WiFi (USD 10 per night)
Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and public transport

Free self parking

Food and drink

All buffet and à la carte meals, snacks and beverages included
10 restaurants and 1 coffee shop/cafe
7 bars/lounges and 1 beach bar
24-hour room service
Coffee/tea in a common area

Things to do

Arcade/game room
Children's pool
Full-service spa
Motorised watercraft
Outdoor pool
Outdoor tennis court
Playground
Racquetball/squash
Shopping
Volleyball

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

Ballroom
Lift
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Multilingual staff
Porter
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Beach loungers
Beachfront location
Marina on-site
Terrace

Spa

6 treatment rooms
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Spa open daily

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper

Entertainment

TV channels
flat-screen TV

More

Phone
Safe (surcharge)

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 1.30 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
  • In-room safe fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 25 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property is also known as

  • Grand Oasis Palm All Inclusive All-inclusive property Cancun
  • Grand Oasis Palm All-Inclusive Hotel Cancun
  • Grand Oasis Palm Cancun
  • Grand Oasis Palm
  • Grand Oasis Palm Hotel Cancun
  • Grand Oasis Palm Hotel
  • Grand Oasis Caribbean Beach Hotel
  • Grand Oasis Caribbean Resort
3.5

Guest rating

5 - Excellent
347
4 - Good
418
3 - Okay
299
2 - Mediocre
169
1 - Poor
133
3.9
Cleanliness
3.7
Service and Staff
3.5
Amenities
3.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly and helpful from the hotel, not to friendly or helpful the staff where you check in from Expedia

Stayed 5 nights in Jan. 2020

3/5

    Several restaurants had good food. The staff was nice. However, they didn’t always clean the room and we had to ask for clean towels. Also, our maid had my money pouch hanging on her shoulder thank God my daughter went into the room while she was there and got it from her. I don’t know if she would have taken it but after that incident our room wasn’t cleaned. They advertised free WiFi but we had to pay for it. We also had to pay for the use of a safe. Things that I am used to being included in the cost of the room we had to pay separately for.

    Stayed 4 nights in Jan. 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 7 nights in Dec. 2019

      3/5

        Very average place and food . I would prefer another resort over this .

        Stayed 4 nights in Dec. 2019

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