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Grand Oasis Palm All Inclusive

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Minibar, in-room safe, blackout drapes, soundproofing
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Outdoor pool, pool umbrellas, sun loungers

Overview of Grand Oasis Palm All Inclusive

Grand Oasis Palm All Inclusive

3.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationLangosta Beach12 min walk
  • Popular LocationLas Perlas Beach12 min walk
  • Popular LocationPlaya Tortugas2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Room options

About this area

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Zona Hotelera, a neighborhood in Cancun. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Consider Ventura Park Cancun and Arrecife de Puerto Morelos National Park. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Langosta Beach - 12 min walk
  • Las Perlas Beach - 12 min walk
  • Playa Tortugas - 2 min drive
  • Tortuga Beach - 2 min drive
  • Puerto Cancun Marina Town Center - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • Cancún - 9 min walk
  • Restaurant Dos Lunas - 8 min walk
  • Sirenas Raw Bar - 5 min walk
  • Boost Pool Bar - 8 min walk
  • Sutra - 8 min walk

About this property

Grand Oasis Palm All Inclusive

3.5-star all-inclusive property located in Zona Hotelera
Take advantage of a marina, a swim-up bar, and a beach bar at Grand Oasis Palm All Inclusive. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach towels. Treat yourself to a body treatment, a facial, or a manicure/pedicure at Kin Ha Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants. Enjoy onsite activities like kayaking and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A free beach club on site, a gift shop, and multilingual staff
  • A 24-hour front desk, massage treatment rooms, and a ballroom
  • Guest reviews speak well of the family-friendly amenities, beach locale, and helpful staff
Room features
All 221 rooms offer comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar and 1 swim-up bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Bites Food Hall
  • Careyes
  • Los Agaves
  • Sisal Buffet
  • The White Box

Things to do

  • Arcade/game room
  • Children's pool
  • Free beach club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • Elevator

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Cancun
Cancun
Zona Hotelera
Zona Hotelera
All-inclusive resort
All-inclusive resort
Family-friendly
Family-friendly
3 star
3 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.01 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Grand Oasis Palm All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Oasis Palm All Inclusive?

As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Grand Oasis Palm All Inclusive on Apr 17, 2023 start from CA $346.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Oasis Palm All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Palm All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Oasis Palm All Inclusive?

Check-in is from 3:00 PM - midnight.

What time is check-out at Grand Oasis Palm All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Oasis Palm All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, soccer, aerobics classes, and more.

Where is Grand Oasis Palm All Inclusive located?

Nestled on the beach, this Zona Hotelera property is 0.2 mi (0.3 km) from Jardín del Arte and 1.5 mi (2.4 km) from Tortuga Beach. Langosta Beach and Las Perlas Beach are also within 15 minutes.

Grand Oasis Palm All Inclusive Reviews

Grand Oasis Palm All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 310 out of 1051 reviews" "
" "10 - Excellent 29%
Rating 8 - Good. 220 out of 1051 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 185 out of 1051 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 136 out of 1051 reviews" "
" "4 - Poor 13%
Rating 2 - Terrible. 200 out of 1051 reviews" "
" "2 - Terrible 19%

7.5/10

Cleanliness

7.0/10

Staff & service

6.7/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa Lisveth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible and didn’t stay at the grand osasis they switched out resort without even telling us
Stayed 3 nights in Mar 2023

6/10 Okay

Rubina Hana

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was rather small with minimal amenities. Food at the restaurants was very hard to book (would've had to wait 30-60 minutes), however, we did go at a busy time. Nevertheless, the buffet food was great and staff was very nice. Good location since it was in hotel zone.
Stayed 4 nights in Mar 2023

10/10 Excellent

Organization

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

2/10 Terrible

Tamara

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I am disgusted at this hotel and our stay. The website is not updated clarifying that most of the restaurants are adults only so we had to eat at the buffet or go off site to eat after already paying for an all inclusive. You also have to make a reservation for dinner but can’t do so until 4pm that day. We would be in line for reservations early and when we got up to the staff they would tell us they were full. The bathrooms were absolutely disgusting. No toilet seats on some toilets, and feces on the floors. The bathrooms in our room overflowed and clogged multiple times. My sister in law had to get stitches in her face because we had no hot water AT ALL for the last two days and when she flipped her hair to rinse trying to avoid getting in the cold water, the shower head had slid down and whacked her in the face. The manager argued trying to prevent the hotel from paying for the injuries. We were also lied to and invited to a “30 minute” presentation that was supposed to tell us everything the resort has to offer. We specifically asked to make sure it wasn’t a time share presentation and it would only be thirty minutes. It was over two hours and at the end they tried to sell us a “vacation package” but really it was a time share. The salesman Oscar made us all feel so terrible asking us why we did this if we weren’t going to buy anything and told us everyone is going to get fired trying to make us feel guilty. I 10/10 do NOT recommend this resort. TERRIBLE!

8/10 Good

Arlyne, Escazu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No me gusto que la reserva de restaurantes hay que hacerla a las 4 pm ,y hay q ir en Petrona eso se dificulta pues si uno sale no hay tiempo para gáfelo . Debería poderse hacer el mismo día pero no hasta esa hora , al igual los shows si no reserva a las 8 am no se puede adquirir.
Stayed 6 nights in Feb 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the resort and recommend it to all my friends and family
Stayed 5 nights in Feb 2023

10/10 Excellent

Jonathon, Spokane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2023

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. But the beds near to the Ocean was not free. And sometimes we waited too long on line for food or drink. I am ready to Go back especially for the Views.
Stayed 6 nights in Feb 2023

8/10 Good

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked a restaurants and i didn’t like that the bathrooms were downgraded
Stayed 4 nights in Feb 2023

2/10 Terrible

Gloria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2023