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Grand Oasis Palm All Inclusive

Photo gallery for Grand Oasis Palm All Inclusive

Primary image
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Pool

Overview of Grand Oasis Palm All Inclusive

Grand Oasis Palm All Inclusive

3.5 star property
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines
Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationJardín del Arte3 min walk
  • Popular LocationLangosta Beach12 min walk
  • Popular LocationPlaya Tortugas2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)32 min drive

Choose dates to view prices

About this area

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Tortuga Beach. Traveling with kids? Consider Aquaworld and Ventura Park Cancun. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Jardín del Arte - 3 min walk
  • Langosta Beach - 12 min walk
  • Playa Tortugas - 2 min drive
  • Las Perlas Beach - 2 min drive
  • Tortuga Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

About this property

Grand Oasis Palm All Inclusive

Beach spa retreat walking distance from Playa Tortugas
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Oasis Palm All Inclusive offers 221 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor tennis court and a marina are featured at the property. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kin Ha Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar and 1 swim-up bar
  • Coffee/tea in common area(s)

Restaurants on site

  • The White Box
  • Careyes
  • Bites Food Hall
  • Sisal Buffet
  • Los Agaves

Things to do

  • Arcade/game room
  • Children's pool
  • Free beach club
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 1.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 295 out of 1042 reviews
5 - Excellent 28%
Rating 4 - Good. 226 out of 1042 reviews
4 - Good 22%
Rating 3 - Okay. 185 out of 1042 reviews
3 - Okay 18%
Rating 2 - Poor. 140 out of 1042 reviews
2 - Poor 13%
Rating 1 - Terrible. 196 out of 1042 reviews
1 - Terrible 19%

3.7/5

Cleanliness

3.5/5

Staff & service

3.4/5

Amenities

3.4/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great food, great stuff and a very fun environment
Stayed 5 nights in Jun 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service
So many things went wrong on our stay when we arrived for the first day there was only two people ahead of me to check in but yet it took an hour and a half the weight is the hardest thing because they’re disorganized but the workers don’t move at most resorts I’ve stayed at in Cancun most of the workers can speak English to communicate I came across most of the time people that could not speak English so that was a bit odd to me also to check out two hours ridiculous on my last day the air went out which was horrible all the electric went out it was nowhere to eat nowhere to get coffee nowhere to get drinks they did nothing extra all the customers were on their own to go find food or go somewhere else they did not rake like most resorts the seaweed off the beaches and this is for Expedia you booked my hotel wrong that didn’t match my airline ticket and a cost me an extra charge for a day stay there so Expedia does a very poor job they tried to blame the hotel and the hotel wouldn’t give me a refund for one day but at the end of the day Experian should’ve stepped up and giving me that credit since they made the mistake not the hotel I would never stay at this hotel again it was the whole package was over price for what I got
Stayed 6 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property needs renovations. The electricity went out every morning and need more activities for adults.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was a bit skeptical about booking since it was my first time in an All Exclusive Hotel but ended up loving everything about about it. The staff the food the facility was all an amazing experience for me and my family
Stayed 4 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You will fall they don’t have nothing that says steps , kids can be anywhere even if it say adult only along with not so good staff
Stayed 2 nights in Jun 2022