- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan. 2020
Photo gallery
Reviews
1,366 reviews
Amenities
- Pool
- Free parking
- All-inclusive
- Air Conditioning
Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO
What's nearby
- Langosta Beach
- 12 min walk
- Turtle Beach
- 2 min drive
- Tortuga Beach
- 4 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)
- 22 min drive
Choose dates to view prices
Book online or call:
1-866-500-4938Sunset Room, Up to 2 kids eat and stay free
Room Amenities
- Water view
- Sleeps 5
More detailsFamily Suite (Up to 2 kids eat and stay free)
Room Amenities
- Sleeps 5
More detailsStandard Non Refundable Room, Up to 2 kids eat and stay free
Room Amenities
- Sleeps 5
More detailsJunior Suite
Room Amenities
- Sleeps 2
More detailsOcean View Room, Up to 2 kids eat and stay free
Room Amenities
- Partial ocean view
- Sleeps 5
More detailsStandard Room, Up to 2 kids eat and stay free
Room Amenities
- Sleeps 5
More details
About this area
Cancun
Located on the beach, Grand Oasis Palm All Inclusive is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Travelling with kids? Don't miss Cancun Interactive Aquarium and Delphinus Dreams.
What's nearby
- Langosta Beach - 12 min walk
- Turtle Beach - 2 min drive
- Tortuga Beach - 4 min drive
- Dubai Palace Casino - 7 min drive
- Plaza Las Americas - 7 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
Restaurants
- Where to eat
- The White Box – Open daily.
- Maki Tako – Restaurant. Open daily.
- Bites Food Hall – Restaurant. Open daily.
- Sisal Buffet – Restaurant. Open daily.
Questions about this property?Find answers
About this property
All-inclusive details
Property amenities
Internet
Available in all rooms: WiFi (USD 10 per night)
Available in some public areas: WiFi (USD 10 per 24-hour period)
Parking and public transport
Free self parking
Food and drink
All buffet and à la carte meals, snacks and beverages included
10 restaurants and 1 coffee shop/cafe
7 bars/lounges and 1 beach bar
24-hour room service
Coffee/tea in a common area
Things to do
Arcade/game room
Children's pool
Full-service spa
Motorised watercraft
Outdoor pool
Outdoor tennis court
Playground
Racquetball/squash
Shopping
Volleyball
Family friendly
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free supervised childcare/activities
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Conveniences
Ballroom
Lift
Gift shop/newsstand
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Multilingual staff
Porter
Wedding services
Languages spoken
English
Spanish
Business services
Business centre
Meeting rooms
Conference space
Outdoors
Beach loungers
Beachfront location
Marina on-site
Terrace
Spa
6 treatment rooms
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Spa open daily
More
Beach towels
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Free toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Entertainment
TV channels
flat-screen TV
More
Phone
Safe (surcharge)
Policies
Check-in
Check-in time starts at 3 PM
Check-out
Check-out before noon
Special check-in instructions
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.
- During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. For more details, please contact the property using the information on the reservation confirmation received after booking.
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Cots (infant beds) are not available.
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
- A tax is imposed by the city: USD 1.30 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for in-room wireless Internet: USD 10 per night (rates may vary)
- Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
- In-room safe fee: USD 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Minimum Spring Break check-in age is 25 years old.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property is also known as
- Grand Oasis Palm All Inclusive All-inclusive property Cancun
- Grand Oasis Palm All-Inclusive Hotel Cancun
- Grand Oasis Palm Cancun
- Grand Oasis Palm
- Grand Oasis Palm Hotel Cancun
- Grand Oasis Palm Hotel
- Grand Oasis Caribbean Beach Hotel
- Grand Oasis Caribbean Resort
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful from the hotel, not to friendly or helpful the staff where you check in from Expedia
Stayed 5 nights in Jan. 2020
Several restaurants had good food. The staff was nice. However, they didn’t always clean the room and we had to ask for clean towels. Also, our maid had my money pouch hanging on her shoulder thank God my daughter went into the room while she was there and got it from her. I don’t know if she would have taken it but after that incident our room wasn’t cleaned. They advertised free WiFi but we had to pay for it. We also had to pay for the use of a safe. Things that I am used to being included in the cost of the room we had to pay separately for.
Stayed 4 nights in Jan. 2020
This traveller didn’t leave comments with their review
Stayed 7 nights in Dec. 2019
Very average place and food . I would prefer another resort over this .
Stayed 4 nights in Dec. 2019
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