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On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

3.5/5 Good
998 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Parking included
All-inclusive
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationLangosta Beach12 min walk
Popular LocationTurtle Beach2 min drive
Popular LocationTortuga Beach7 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)33 min drive

Choose dates to view prices

  • Sunset Room, Up to 2 kids eat and stay free

    Room amenities

    • 355 sq ft
    • Water view
    • Sleeps 5
    More detailsSunset Room, Up to 2 kids eat and stay free
  • Family Suite (Up to 2 kids eat and stay free)

    Room amenities

    • 355 sq ft
    • Sleeps 5
    More detailsFamily Suite (Up to 2 kids eat and stay free)
  • Standard Non Refundable Room, Up to 2 kids eat and stay free

    4/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 5
    More detailsStandard Non Refundable Room, Up to 2 kids eat and stay free
  • Junior Suite

    Room amenities

    • 355 sq ft
    • Sleeps 2
    More detailsJunior Suite
  • Ocean View Room, Up to 2 kids eat and stay free

    4.1/5 guest room rating

    Room amenities

    • 355 sq ft
    • Partial ocean view
    • Sleeps 5
    More detailsOcean View Room, Up to 2 kids eat and stay free
  • Standard Room, Up to 2 kids eat and stay free

    3.6/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 5
    More detailsStandard Room, Up to 2 kids eat and stay free

About this area

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Travelling with kids? Don't miss Cancun Interactive Aquarium and Aquaworld. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Langosta Beach - 12 min walk
  • Turtle Beach - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Tortuga Beach - 7 min drive
  • Cancun Golf Club at Pok Ta Pok - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive

Restaurants

  • The White Box — 1 min walk
  • Careyes — 1 min walk
Questions about this property?Find answers

About this property

Grand Oasis Palm All Inclusive

Beach spa retreat, walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 221 rooms feature modern comforts such as flat-screen TVs with cable channels, along with WiFi. 24-hour room service, rainfall showerheads and hairdryers are among the other amenities available to guests.
Grand Oasis Palm All Inclusive offers 221 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Cancun resort provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Football

Lessons/classes/games

Aerobics
Cooking
Dancing

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night)
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and public transport

  • Free self parking

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Motorised watercraft
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beachfront location
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests aged under 26 years old staying between 01 February and 30 April
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm Cancun
Grand Oasis Palm
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort

Frequently asked questions

Can I cancel my reservation for free at Grand Oasis Palm All Inclusive and receive a full refund?
Yes, Grand Oasis Palm All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Oasis Palm All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Oasis Palm All Inclusive?
As of Aug 7, 2020, prices found for a 1-night stay for 2 adults at Grand Oasis Palm All Inclusive on Aug 8, 2020 start from CA $223, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Oasis Palm All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Oasis Palm All Inclusive?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at Grand Oasis Palm All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, football, aerobics classes and more.
Where is Grand Oasis Palm All Inclusive located?
Nestled on the beach, this Zona Hotelera resort is within a 15-minute walk of Jardín del Arte and Langosta Beach. Tortuga Beach and Turtle Beach are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Grand Oasis Palm All Inclusive

3.5
5 - Excellent
293
4 - Good
282
3 - Okay
188
2 - Mediocre
128
1 - Poor
107
4.0
Cleanliness
3.7
Service and Staff
3.5
Amenities
3.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very nice and you could snorkel at the beach some days. The hotel took safety very seriously. The nationals who were staying there would not. They would constantly try to crowd the elevators without masks and didn’t care about social distancing In the least. In pools too. We ended up taking the stairs most days and found the resort had a second secluded pool. This made the vacation safe and low stress.

Stayed 4 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Shows love it 😍 . Food was great. Enjoy our stay

Stayed 6 nights in Mar 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    3/5

    • Liked: Staff & service
    • Disliked: Amenities

    I liked the restaurants. Service can use some help. However, just waiting for your room can be a pain. They would not give us our keys 30 minutes before check in. They told us come back at 3 and we need, we didn’t get our rooms until four. They need scanners or a photocopier in the lobby so they don’t have to disappear for 20 minutes making a freaking copy. Lobby was hot and my wife was about to loose it since we have a one year old. In addition the two rooms we stayed at had leaks. Probably would not go back to this place even though the food wa great!

    Stayed 5 nights in Mar 2020