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Overview of Grand Oasis Palm All Inclusive

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Outdoor pool, pool umbrellas, sun loungers

Grand Oasis Palm All Inclusive

3.5 out of 5

3.5/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationJardín del Arte3 min walk
    Popular LocationLangosta Beach12 min walk
    Popular LocationTurtle Beach2 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Choose dates to view prices

Grand Lagoon View, Up to 2 kids eat and stay free

5/5 guest room rating
  • 382 sq ft
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Grand Ocean View Room, Up to 2 kids eat and stay free

4.1/5 guest room rating
  • 366 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Sian Kaan Junior Suite

No guest room rating
  • 785 sq ft
  • Sleeps 2
  • 1 King Bed

Sian Kaan Master Suite

  • 734 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Standard Room, Up to 2 kids eat and stay free

No guest room rating
  • 382 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Grand Family Suite, Up to 2 kids eat and stay free

No guest room rating
  • 1116 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Sian Kaan Standard

  • 382 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Grand Standard Non Refundable Room, Up to 2 kids eat and stay free

3.9/5 guest room rating
  • 382 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

About this area

Cancun

Located on the beach, Grand Oasis Palm All Inclusive is in Cancun's Zona Hotelera neighborhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Traveling with kids? Don't miss Cancun Interactive Aquarium and Aquaworld. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property.
Popular Location

What's nearby

  • Jardín del Arte - 3 min walk
  • Langosta Beach - 12 min walk
  • Turtle Beach - 2 min drive
  • Las Perlas Beach - 2 min drive
  • Tortuga Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • The White Box — 1 min walk
  • Careyes — 1 min walk
  • Padrino's Pizza Express — 3 min drive
  • Sushi Go — 4 min drive
  • La Palapa Belga — 4 min drive

About this property

Grand Oasis Palm All Inclusive

Beach spa retreat walking distance from Turtle Beach
Catch some rays at the beach or spend the day relaxing at Grand Oasis Palm All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All rooms are soundproofed and offer minibars and hair dryers. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find rainfall showerheads and safes.
Grand Oasis Palm All Inclusive offers 221 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kin Ha Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures.

The spa is open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 10 restaurants and 1 coffee shop/café
  • 7 bars/lounges, 1 beach bar and 1 swim-up bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Children's pool
  • Free beach club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beachfront location
  • Marina onsite
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; to check in, go to https://www.oasishoteles.mx:643/preregister/search
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens staying 3 nights or more. The fee is USD 18 for each additional screening, and for guests staying 1-2 nights. PCR screening for COVID-19 is available for USD 75 per person. Guests should contact the concierge upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun

Frequently asked questions

Can I cancel my reservation for free at Grand Oasis Palm All Inclusive and receive a full refund?
Yes, Grand Oasis Palm All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Oasis Palm All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Oasis Palm All Inclusive?
As of Apr 18, 2021, prices found for a 1-night stay for 2 adults at Grand Oasis Palm All Inclusive on Apr 19, 2021 start from CA $236, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Grand Oasis Palm All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Grand Oasis Palm All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Oasis Palm All Inclusive?
Self parking is free at this property.
What time is check-in at Grand Oasis Palm All Inclusive?
Check-in is from 3:00 PM - midnight.
What time is check-out at Grand Oasis Palm All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Grand Oasis Palm All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, soccer, aerobics classes, and more.
Where is Grand Oasis Palm All Inclusive located?
Nestled on the beach, this Zona Hotelera property is within a 15-minute walk of Jardín del Arte and Langosta Beach. Tortuga Beach and Turtle Beach are also within 2 mi (3 km).

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 293 out of 991 reviews
5 - Excellent 30%
Rating 4 - Good. 273 out of 991 reviews
4 - Good 28%
Rating 3 - Okay. 183 out of 991 reviews
3 - Okay 18%
Rating 2 - Poor. 129 out of 991 reviews
2 - Poor 13%
Rating 1 - Terrible. 113 out of 991 reviews
1 - Terrible 11%

3.9/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service
The water was dirty running out of facet. The staff was not helpful. The choices of food sucked
Stayed 3 nights in Apr 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pizza was good , staff is rude , rest room wouldnt flush, bath tub clogged, they charge for all inclusive bar in room, they give 1 shampoo for 4 people
Stayed 4 nights in Apr 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The service is terrible they are quick to ask for the resort fee, they wont give any type of proof , they take the cash and put it away. staff at the buffet are rude , i saw the way they would speak to people who didnt speak spanish and i felt bad , the food is very old hard , an example the sausage was so hard my sons gums bled he never thoughtit would be hard like that . They offer a pirate boat ride, they said was included in our stay and we went they said we had to pay for a dinner pass, my key kept getting blocked 5-7 times during my stay of 6 days i had to go to the reception to get it active again spoke with manager Adriana Sosa she couldnt help me . That same day my key wasnt working 2 times , i went to her again she didnt know why . Then i went again and they told me my reservation was done incorrectly that my check out was a day before, i showed them my reservation and it was till the next day. They changed it . The only good thing was the pizza., And the pool.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family
Food is not that great . Water from shower had bad smell.
Stayed 6 nights in Mar 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was mainly very clean. I saw the employees cleaning very often the glass doors. I wasn’t too happy with the food.
Stayed 4 nights in Mar 2021

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