Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
Explore the area
Langosta Beach12 min walk
Las Perlas Beach12 min walk
Playa Tortugas2 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)36 min drive
Room options
About this area
Cancun
Located on the beach, Grand Oasis Palm All Inclusive is in Zona Hotelera, a neighborhood in Cancun. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Consider Ventura Park Cancun and Arrecife de Puerto Morelos National Park. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water.
3.5-star all-inclusive property located in Zona Hotelera
Take advantage of a marina, a swim-up bar, and a beach bar at Grand Oasis Palm All Inclusive. This property is a great place to bask in the sun with a white sand beach, sun loungers, and beach towels. Treat yourself to a body treatment, a facial, or a manicure/pedicure at Kin Ha Spa, the onsite spa. Be sure to enjoy a meal at any of the 10 onsite restaurants. Enjoy onsite activities like kayaking and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Additional perks include:
An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
Free self parking
A free beach club on site, a gift shop, and multilingual staff
A 24-hour front desk, massage treatment rooms, and a ballroom
Guest reviews speak well of the family-friendly amenities, beach locale, and helpful staff
Room features
All 221 rooms offer comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
Childcare services, free infant beds, and free extra beds
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Daily housekeeping and phones
All-inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All à la carte meals and snacks included
In-room minibar (all beverages included)
Water activities
Kayaking
Land activities
Soccer
Lessons/classes/games
Aerobics
Cooking
Dancing
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)
Social distancing
Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
WiFi in public areas is free with a 2-device limit
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
A tax is imposed by the city: USD 4.01 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 2-device limit
Property is also known as
Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive Cancun
Grand Oasis Palm All Inclusive All-inclusive property
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Frequently asked questions
Does Grand Oasis Palm All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Grand Oasis Palm All Inclusive?
As of Mar 23, 2023, prices found for a 1-night stay for 2 adults at Grand Oasis Palm All Inclusive on Apr 17, 2023 start from CA $346.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Oasis Palm All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Oasis Palm All Inclusive?
Self parking is free at this property.
What time is check-in at Grand Oasis Palm All Inclusive?
Check-in is from 3:00 PM - midnight.
What time is check-out at Grand Oasis Palm All Inclusive?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Grand Oasis Palm All Inclusive?
Yes, the property is all-inclusive. Activities include kayaking, soccer, aerobics classes, and more.
Where is Grand Oasis Palm All Inclusive located?
Nestled on the beach, this Zona Hotelera property is 0.2 mi (0.3 km) from Jardín del Arte and 1.5 mi (2.4 km) from Tortuga Beach. Langosta Beach and Las Perlas Beach are also within 15 minutes.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Horrible and didn’t stay at the grand osasis they switched out resort without even telling us
Melissa Lisveth
Stayed 3 nights in Mar 2023
6/10 Okay
Rubina Hana
Travelled with group
Mar 19, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was rather small with minimal amenities. Food at the restaurants was very hard to book (would've had to wait 30-60 minutes), however, we did go at a busy time. Nevertheless, the buffet food was great and staff was very nice. Good location since it was in hotel zone.
I am disgusted at this hotel and our stay. The website is not updated clarifying that most of the restaurants are adults only so we had to eat at the buffet or go off site to eat after already paying for an all inclusive. You also have to make a reservation for dinner but can’t do so until 4pm that day. We would be in line for reservations early and when we got up to the staff they would tell us they were full.
The bathrooms were absolutely disgusting. No toilet seats on some toilets, and feces on the floors. The bathrooms in our room overflowed and clogged multiple times. My sister in law had to get stitches in her face because we had no hot water AT ALL for the last two days and when she flipped her hair to rinse trying to avoid getting in the cold water, the shower head had slid down and whacked her in the face. The manager argued trying to prevent the hotel from paying for the injuries.
We were also lied to and invited to a “30 minute” presentation that was supposed to tell us everything the resort has to offer. We specifically asked to make sure it wasn’t a time share presentation and it would only be thirty minutes. It was over two hours and at the end they tried to sell us a “vacation package” but really it was a time share. The salesman Oscar made us all feel so terrible asking us why we did this if we weren’t going to buy anything and told us everyone is going to get fired trying to make us feel guilty.
I 10/10 do NOT recommend this resort. TERRIBLE!
No me gusto que la reserva de restaurantes hay que hacerla a las 4 pm ,y hay q ir en Petrona eso se dificulta pues si uno sale no hay tiempo para gáfelo .
Debería poderse hacer el mismo día pero no hasta esa hora , al igual los shows si no reserva a las 8 am no se puede adquirir.
Everything was perfect.
But the beds near to the Ocean was not free.
And sometimes we waited too long on line for food or drink.
I am ready to Go back especially for the Views.