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Franks House

2.5 star property
Tranquil escape with continental breakfast included and relaxing water features to help travelers unwind after exploring the surroundings

Choose dates to view prices

Franks House offers a peaceful setting for travelers to relax. Enjoy a continental breakfast to start your day and unwind in the spa tub after sightseeing. Stay connected with WiFi and appreciate the helpful multilingual staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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About this property

Franks House

  • Guesthouse near Cancun Mall
  • Franks House provides amenities like free continental breakfast and a hot tub. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • A water dispenser, outdoor furniture, and multilingual staff
    • Luggage storage
  • Room features
  • All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and free newspapers.
  • More conveniences in all rooms include:
    • Pillowtop mattresses and down comforters
    • 3 bathrooms with rainfall showers and designer toiletries
    • 32-inch flat-screen TVs with Netflix, streaming services, and digital channels
    • Wardrobes/closets, communal kitchens, and microwaves

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Breakfast is available by reservation only and cannot be requested after check-in.

Access methods

Host will greet you, lockbox

Pets

Pets allowed for an extra charge of MXN 50 per pet, per day

Welcoming dogs only

1 total (up to 11 lbs per pet)

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Important information

Optional extras

  • Pet fee: MXN 50 per pet, per day
  • Hot tub fee: MXN 50 per accommodation per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Is Franks House pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of MXN 50 per pet, per day.

How much is parking?

Self parking is free at this property.

What time is check-in at Franks House?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Franks House?

Check-out is at noon.

Where is Franks House located?

Situated in Cancun, this guesthouse is 2.8 mi (4.5 km) from Cancun Mall and within 6 mi (10 km) of Las Plazas Outlet Cancun and Kabah Urban Park. Andres Quintana Roo Stadium and Extreme Adventure are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.2

Wonderful