Flamingo Cancun Resort

Photo gallery for Flamingo Cancun Resort

Primary image
On the beach, white sand, beach towels
On the beach, white sand, beach towels
On the beach, white sand, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Flamingo Cancun Resort

Flamingo Cancun Resort

3.0 star property
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach6 min walk
  • Popular LocationLa Isla Shopping Mall13 min walk
  • Popular LocationCancun Interactive Aquarium14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Choose dates to view prices

About this area

Cancun

Flamingo Cancun Resort is located in Zona Hotelera, a neighborhood in Cancun, and is near the airport and on the beach. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Forum Beach and Tortuga Beach. Traveling with kids? Don't miss Aquaworld and Ventura Park Cancun. Looking to get your feet wet? Parasailing and sailing adventures can be found near the property.

What's nearby

  • Chac Mool Beach - 6 min walk
  • Yamil Lu'um Archaeological Zone - 11 min walk
  • La Isla Shopping Mall - 13 min walk
  • Cancun Interactive Aquarium - 14 min walk
  • Isla Dorada - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Tacun - 2 min walk
  • Pelicanos - 3 min walk
  • Asiana - 3 min walk
  • Lorenzillo's - 5 min walk
  • Limoncello - 6 min walk

About this property

Flamingo Cancun Resort

Beachfront resort with relaxing spa services
Spend the day playing on the beach then return to dine at one of Flamingo Cancun Resort's 4 restaurants. All 249 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find deep soaking tubs and hair dryers.
Flamingo Cancun Resort offers 249 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

All-inclusive details

All-inclusive room rates at Flamingo Cancun Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 2.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Playground
  • Spa services

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

More

  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 6 to 12 years old)
  • A tax is imposed by the city: USD 1.40 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 2.78 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun
Flamingo Cancun Resort Resort
Flamingo Cancun Resort Cancun
Flamingo Cancun Resort Resort Cancun
Flamingo Cancun Resort with Optional All Inclusive

Overall score and ratings

3.3
Rating 5 - Excellent. 247 out of 969 reviews
5 - Excellent 25%
Rating 4 - Good. 269 out of 969 reviews
4 - Good 28%
Rating 3 - Okay. 177 out of 969 reviews
3 - Okay 18%
Rating 2 - Poor. 128 out of 969 reviews
2 - Poor 13%
Rating 1 - Terrible. 148 out of 969 reviews
1 - Terrible 15%

3.9/5

Cleanliness

3.5/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

3.5/5

Eco-friendliness

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security guard would not let me show my son my room not even for 1 minute,staff advised me to buy a 35 dollar bracelet so my son could take a look at my exclusive swim up suite. The was totally unnecessary and unacceptable.
Stayed 4 nights in May 2022

2/5 Poor

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This place was OK but i wouldn't go back there. First i had to wait for hours for anything i went to the front desk and ask for. I needed more towels that took 3 hours, i needed a crib for my daughter that took 8 hours to happen. Room wasn't that clean when we first got there. Took room service 5 hours to come and reclean the room. Toilet was clogged 3 hours to got a plunger. The service was just lazy to me. The food wasn't cooked all the way. Potatoes was hard, corn was still raw, ect. All in all i wouldn't go back here or recommend this place
Stayed 3 nights in May 2022

1/5 Terrible

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE!! You will be hungry! The food options are so limited I ate off the resort every night. Room service took over a hour to come abs the order was wrong their was a roach in my bathroom ,spiders in my bed, the linen smelled horrible,no WiFi in the rooms. The staff is AMAZING!! Very nice and friendly. The grounds are clean-ish I stayed in Cancun several times and I wouldn’t come back here even for free. And if you ignore my review I suggest you get some liquor from duty free cause the drinks are juice on ice. After one night we wanted to switch hotels but everything was sold out due to being Mother’s Day weekend. I’ll warning you can find something else affordable and better. Lastly pack enough mask they require mask to eat at that terrible restaurant but fail to provide mask it’s suggested you go across the street to buy one. This place needs to be shut down and remodeled.
Stayed 4 nights in May 2022

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service the staff! And the dirty place ! They charge you for everything! And I buy all inclusive, ps , don’t loose your band this people charge you $100.00 unfortunately I loose 30 minutes after my check in ! And I have to paid , also they give you only one key for the room ! That’s terrible! No matter if you request another one YOU NOT ALLOWED TO GET ! THIS HOTEL ID NOT RECOMMEND,are others hotels in the area much better at the same price !! And the cleaning is Really poor OMG ! What bad experience
Stayed 5 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Needs an update
Stayed 2 nights in May 2022