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Flamingo Cancun Resort

Photo gallery for Flamingo Cancun Resort

Featured Image
On the beach, white sand, beach towels
On the beach, white sand, beach towels
On the beach, white sand, beach towels
2 outdoor pools, pool umbrellas, sun loungers

Overview of Flamingo Cancun Resort

Flamingo Cancun Resort

3 out of 5

3.5/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
Blvd. Kukulcan Km. 11, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationChac Mool Beach6 min walk
  • Popular LocationLa Isla Shopping Mall14 min walk
  • Popular LocationCancun Interactive Aquarium14 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Choose dates to view prices

About this area

Cancun

Located in Cancun's Zona Hotelera neighborhood, Flamingo Cancun Resort is near the airport and on the beach. La Isla Shopping Mall and Las Americas Cancun Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Forum Beach and Tortuga Beach. Traveling with kids? Don't miss Cancun Interactive Aquarium. Looking to get your feet wet? Parasailing and sailing adventures can be found near the property.

What's nearby

  • Chac Mool Beach - 6 min walk
  • Yamil Lu'um Archaeological Zone - 11 min walk
  • La Isla Shopping Mall - 14 min walk
  • Cancun Interactive Aquarium - 14 min walk
  • Isla Dorada - 18 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • La Fuente — 1 min walk
  • Albatros — 1 min walk
  • Tacun — 2 min walk
  • Maria Marie — 3 min walk
  • Pelicanos — 3 min walk

About this property

Flamingo Cancun Resort

3-star resort on the beach, near La Isla Shopping Mall
At Flamingo Cancun Resort, hit the beach, dine onsite at La Fuente, or enjoy a drink at one of the resort's 3 bars/lounges. All rooms are soundproofed and offer room service and hair dryers. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find deep soaking tubs and safes.
Flamingo Cancun Resort offers 249 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

All-inclusive details

All-inclusive room rates at Flamingo Cancun Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

In-room minibar (all beverages included)

Land activities

Fitness facilities

Kids' club

Supervised activities for children between 2 and 12 years old

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 2.78 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Playground
  • Spa services

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

More

  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 70
  • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 6 to 12 years old)
  • A tax is imposed by the city: USD 1.34 per accommodation, per night
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 2.78 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Flamingo
Cancun Flamingo Resort
Flamingo Cancun
Flamingo Cancun Resort
Flamingo Resort Cancun
Resort Flamingo Cancun
Cancun Flamingo Hotel
Flamingo Cancun Hotel Cancun
Cancun Flamingo Hotel
Flamingo Resort Cancun
Flamingo Cancun Resort Resort
Flamingo Cancun Resort Cancun
Flamingo Cancun Resort Resort Cancun
Flamingo Cancun Resort with Optional All Inclusive

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 262 out of 983 reviews
5 - Excellent 27%
Rating 4 - Good. 306 out of 983 reviews
4 - Good 31%
Rating 3 - Okay. 192 out of 983 reviews
3 - Okay 20%
Rating 2 - Poor. 123 out of 983 reviews
2 - Poor 13%
Rating 1 - Terrible. 100 out of 983 reviews
1 - Terrible 10%

4.1/5

Cleanliness

3.6/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Flamingo Cancun did not have my room available. I reserved a swim up suite and it was booked they gave me all inclusive to compensate but the room was a closet. It reeked of mold and mildew. The bathroom had mold on the ceiling tiles. Dirty balcony. Then the water was off for hours one day. Some staff I really liked. Pool is nice. Food is not the best.
Stayed 3 nights in Aug 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and it was clean. However, we didnt get the bed we asked for, they said it was only a "suggestion" not guarenteed, but at my booking it came me the speific option (which is why i picked the hotel). The swim up bar is advertised, but closed. The food options were very limited, esp at breakfast. The drink options for liquor were also very limited or you had to pay more. As far as the all inclusive option I wish I didnt add it on. The WiFI does not work in any part inside the hotel only outside. Overall the staff was nice and it was clean, and we loved the swim up option; but we will not return back . (This is my third Cancun trip, 1st time with this hotel.)
Stayed 5 nights in Jul 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We got a swim out room for 4 nights. The view was absolutely wonderful but thats about where it ended. Our personal jacuzzi stopped working after the first night and nobody came to fix it after multiple complaints. The restaurants were medicore at best and very difficult to get a hold of. If you want to speak to someone, dont even bother picking up the phone. Go find someone in person. Our ac would not drop below 25c, our fridge was not cold. We also schelduled the romantic dinner at Albatros however they did not provide the correct meals that were selected before hand. They do not have 25/7 room service, the bars & restaurants all close between 10 & 11. Our mini bar was stocked on the first night but not refilled until after multiple requests. They did clean the room daily and leave a little treat on the table however it was never edible because by the time you got back to the room it was covered in small ants. The view for the swim out room was nice but we will be looking for a different resort next time. *The resort was very conscious about wearing masks which was appreciated
Stayed 4 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was beautiful, staff was friendly, the bathroom was iffy, our shoulder was working on and off. But overall a nice all inclusive place. 4 places to choose from, and Augustine from the steak and seafood restaurant on the beach was amazing!!! Made sure I came back for him during my stay.
Stayed 4 nights in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was not a nice place to be, need URGENT upgrade.
Stayed 4 nights in Jul 2021