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Overview of Dreams Riviera Cancun Resort & Spa

Photo gallery

Featured Image
On the beach, sun loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, sun loungers
Indoor Spa Tub
Terrace/Patio
VIP Access

Dreams Riviera Cancun Resort & Spa

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCrococun Zoo5 min drive
    Popular LocationOjo de Agua Beach5 min drive
    Popular LocationPuerto Morelos Reef12 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Choose dates to view prices

Breakfast Plan Premium Deluxe Tropical View King

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View And Pool Front

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite

  • 1210 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Family Suite Premium (Two Connecting Rooms)

  • 890 sq ft
  • Park view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Breakfast Plan Premium Deluxe Tropical View Double

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club w Plunge Pool King Bed

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View Jacuzzi Double

3.9/5 guest room rating
  • 443 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Garden View King Bed

4.4/5 guest room rating
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Preferred Club Deal of the Day

4.2/5 guest room rating
  • 443 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite Preferred (Two Connecting Rooms)

  • 890 sq ft
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Deal of the Day

4.1/5 guest room rating
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Deluxe Garden View (Double beds)

4.8/5 guest room rating
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Plunge Pool (Double beds)

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club OV w Jacuzzi King Bed

4.6/5 guest room rating
  • 427 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View (Double beds)

4.4/5 guest room rating
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club HoneyMoon Suite

  • 676 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Breakfast Plan Premium Deluxe Ocean View Double Beds

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Ocean View King

4.1/5 guest room rating
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Breakfast Plan Premium Deluxe Ocean View King Bed

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Plunge Pool (King)

4.7/5 guest room rating
  • 712 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Plunge Pool (Double beds)

4.7/5 guest room rating
  • 710 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

Puerto Morelos

Located in Puerto Morelos, Dreams Riviera Cancun Resort & Spa is near the airport and on the beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ventura Park Cancun and Crococun Zoo. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at El Rey Polo Country Club. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.
Popular Location

What's nearby

  • Crococun Zoo - 5 min drive
  • Ojo de Agua Beach - 5 min drive
  • Puerto Morelos Town Square - 11 min drive
  • San Jose Catholic Parish - 11 min drive
  • Puerto Morelos Reef - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • Bordeaux — 1 min walk
  • El Patio — 1 min walk
  • I Wanna Pizza — 6 min drive
  • John Gray's Kitchen — 6 min drive
  • Sabor de Mexico — 6 min drive

About this property

Dreams Riviera Cancun Resort & Spa

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. All 486 rooms boast jetted tubs and offer free WiFi and balconies or patios. Free wired Internet and iPod docks are standard, as are plasma TVs with satellite channels.
Dreams Riviera Cancun Resort & Spa offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Dreams Riviera Cancun Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet and à la carte meals, snacks, and beverages included
  • 9 restaurants and 1 coffee shop/café
  • 2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center (8341 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • iPod dock
  • Premium channels
  • Satellite channels

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun & Spa
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort & Spa Hotel
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort & Spa Puerto Morelos
Dreams Riviera Cancun Resort & Spa Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Dreams Riviera Cancun Resort & Spa and receive a full refund?
Yes, Dreams Riviera Cancun Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Dreams Riviera Cancun Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Dreams Riviera Cancun Resort & Spa?
As of Apr 14, 2021, prices found for a 1-night stay for 2 adults at Dreams Riviera Cancun Resort & Spa on Apr 27, 2021 start from CA $223, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Dreams Riviera Cancun Resort & Spa have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Dreams Riviera Cancun Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dreams Riviera Cancun Resort & Spa?
Self parking and valet parking are free at this property.
What time is check-in at Dreams Riviera Cancun Resort & Spa?
Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Dreams Riviera Cancun Resort & Spa?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Dreams Riviera Cancun Resort & Spa?
Some rate plans available at this hotel are all-inclusive.
Where is Dreams Riviera Cancun Resort & Spa located?
Nestled on the beach, this Puerto Morelos hotel is 1.5 mi (2.4 km) from Ojo de Agua Beach and 2.1 mi (3.5 km) from Puerto Morelos Town Square. Puerto Morelos Reef and Crococun Zoo are also within 3 mi (5 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 551 out of 983 reviews
5 - Excellent 56%
Rating 4 - Good. 281 out of 983 reviews
4 - Good 29%
Rating 3 - Okay. 79 out of 983 reviews
3 - Okay 8%
Rating 2 - Poor. 38 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 983 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Look, I don't expect 4.5 star service, food and beverage from an all inclusive resort in Mexico during a Pandemic, but hey some decency from the staff would have been nice. VIP access there means nothing, upgraded our room? Would have been nice to be away from the mosquitos with a pregnant wife... nope, they just tell you instead of the 2nd floor you get 3rd floor (same exact room). $400 dollars in resort credit since they couldn't upgrade us to the next room category, a lie. Its actually just coupons for 40 dollars each that you can only use 1 per service at regular price(you would have to get 10 messages or facials equaling $2000 to actually us up your credit) oh and get this, if you didnt even book with VIP access or even expedia, you still get a 40 dollar discount per service anyways!!! so its all smoke and mirrors at this resort and expedia should be ashamed for putting those on the VIP access perks. The booze is watered down, stick to the beers, the food is less egh, sometimes edible sometimes not. Last night we all ate at El Patio, 6 of us got sick from the meat, rubbery would be a kind description of the texture. Good luck with the covid testing process, it is a circus and well, complete BS, not 1 positive test which is great, lets just say they don't really want an extended stay just as much as you don't... Will say though, the beach is constantly being cleaned and it is enjoyable and bar staff is friendly when tipped deservingly, the maid staff is fantastic
Stayed 4 nights in Mar 2021

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
Dreams Riviera is a beautiful hotel with great pools and outstanding staff that are helpful and friendly. However every single all-inclusive food or drink item tastes like it was made badly on purpose. Beer is flat, cocktails are weak, cheese is congealed its all devoid of flavor. Impressively terrible food.
Stayed 6 nights in Mar 2021

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort itself was beautiful! Rooms, pools and each were all great but the food was awful. We would have plans to go to a certain restaurant one night, and without notice it was closed or had a private event. When we would get to one the food was not worth it at all. Could only really fill up at breakfast and that was it. Also the check in was ridiculous. Took half an hour to an hour just to get checked in, found out we had to use our phone as a room key, and I don't know about you but I hate taking my phone with me everywhere especially if going to the beach or pool...and by the end of check in your going to another person for them to try and talk you into a timeshare. While the resort was nice, I will not be returning.
Stayed 6 nights in Mar 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wait staff and bartenders were outstanding.
Stayed 4 nights in Apr 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bueno, comodo y bonito, el servicio es bueno y son muy amables. La mayoría de restaurantes son cerrados y no tienen opcion de sentarse al aire libre. La comida no es la mejor
Stayed 6 nights in Mar 2021

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