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Private beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.1/5 Very good
288 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationPlaya Mujeres Golf Club12 min walk
Popular LocationNorte Beach15 min drive
Popular LocationCosta Occidental de Isla Mujeres National Park16 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)51 min drive

Choose dates to view prices

  • Junior Suite Garden View - 1 King Bed All Inclusive

    4.5/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 4
    More detailsJunior Suite Garden View - 1 King Bed All Inclusive
  • Junior Suite Pool View - 2 Queen Beds All Inclusive

    5/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 4
    More detailsJunior Suite Pool View - 2 Queen Beds All Inclusive
  • Junior Suite Pool View - 1 King Bed All Inclusive

    5/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 4
    More detailsJunior Suite Pool View - 1 King Bed All Inclusive
  • Junior Suite Partial Ocean View - 2 Queen Beds All Inclusive

    4.2/5 guest room rating

    Room amenities

    • 603 sq ft
    • Partial ocean view
    • Sleeps 5
    More detailsJunior Suite Partial Ocean View - 2 Queen Beds All Inclusive
  • Junior Suite Partial Ocean View - 1 King Bed All Inclusive

    Room amenities

    • 603 sq ft
    • Partial ocean view
    • Sleeps 4
    More detailsJunior Suite Partial Ocean View - 1 King Bed All Inclusive
  • Preferred Club Junior Suite Ocean View - 1 King Bed All Inclusive

    4.5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 4
    More detailsPreferred Club Junior Suite Ocean View - 1 King Bed All Inclusive
  • Preferred Club Junior Suite Ocean View - 2 Queen Beds All Inclusive

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 5
    More detailsPreferred Club Junior Suite Ocean View - 2 Queen Beds All Inclusive
  • Preferred Club Junior Suite Swim Out Ocean View - 2 Queen Beds All Inclusive

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    More detailsPreferred Club Junior Suite Swim Out Ocean View - 2 Queen Beds All Inclusive
  • Preferred Club Junior Suite Swim Out Ocean View - 1 King Bed All Inclusive

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    More detailsPreferred Club Junior Suite Swim Out Ocean View - 1 King Bed All Inclusive
  • Preferred Club Junior Suite Ocean Front with Private Pool - 2 Queen Beds All Inclusive

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    More detailsPreferred Club Junior Suite Ocean Front with Private Pool - 2 Queen Beds All Inclusive
  • Preferred Club Junior Suite Ocean Front with Private Pool - 1 King Bed All Inclusive

    Room amenities

    • 624 sq ft
    • Ocean view
    • Sleeps 3
    More detailsPreferred Club Junior Suite Ocean Front with Private Pool - 1 King Bed All Inclusive
  • Preferred Club Master Suite Ocean View - 2 Queen Beds All Inclusive

    Room amenities

    • 1163 sq ft
    • Ocean view
    • Sleeps 5
    More detailsPreferred Club Master Suite Ocean View - 2 Queen Beds All Inclusive
  • Preferred Club Two Bedroom Villa - 1 King Bed and 2 Queen Beds All Inclusive

    Room amenities

    • 1580 sq ft
    • River view
    • Sleeps 8
    More detailsPreferred Club Two Bedroom Villa - 1 King Bed and 2 Queen Beds All Inclusive
  • Preferred Club Family Governor Suite Ocean View- 1 King Bed and 2 Queen Beds

    Room amenities

    • 1204 sq ft
    • Ocean view
    • Sleeps 8
    More detailsPreferred Club Family Governor Suite Ocean View- 1 King Bed and 2 Queen Beds
  • Preferred Club Presidential Suite Ocean Front - 1 King Bed All Inclusive

    Room amenities

    • 8870 sq ft
    • Ocean view
    • Sleeps 4
    More detailsPreferred Club Presidential Suite Ocean Front - 1 King Bed All Inclusive
  • Junior Suite Garden View - 2 Queen beds All Inclusive

    4.2/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 4
    More detailsJunior Suite Garden View - 2 Queen beds All Inclusive
  • Preferred Club Paramount Suite Ocean View All Inclusive

    Room amenities

    • 4949 sq ft
    • Ocean view
    • Sleeps 4
    More detailsPreferred Club Paramount Suite Ocean View All Inclusive
  • Junior Suite (Deal of the Day)

    4.1/5 guest room rating

    Room amenities

    • 603 sq ft
    • Sleeps 4
    More detailsJunior Suite (Deal of the Day)
  • Jr. Suite Ocean View 1 King Bed

    5/5 guest room rating

    Room amenities

    • 602 sq ft
    • Ocean view
    • Sleeps 4
    More detailsJr. Suite Ocean View 1 King Bed
  • Jr. Suite Ocean View 2 Queen beds

    4.5/5 guest room rating

    Room amenities

    • 602 sq ft
    • Ocean view
    • Sleeps 5
    More detailsJr. Suite Ocean View 2 Queen beds
  • Preferred Master Suite Ocean View

    Room amenities

    • 1162 sq ft
    • Ocean view
    • Sleeps 4
    More detailsPreferred Master Suite Ocean View
  • Preferred Master Suite Swim Out Ocean View

    Room amenities

    • 1162 sq ft
    • Ocean view
    • Sleeps 3
    More detailsPreferred Master Suite Swim Out Ocean View
  • Preferred Master Suite Ocean Front with Private Pool

    Room amenities

    • 1162 sq ft
    • Ocean view
    • Sleeps 3
    More detailsPreferred Master Suite Ocean Front with Private Pool
  • Family Junior Suite Garden View (2 adjoining and connnected rooms

    Room amenities

    • 1204 sq ft
    • Sleeps 8
    More detailsFamily Junior Suite Garden View (2 adjoining and connnected rooms
  • Family Junior Suite Ocean View

    Room amenities

    • 1204 sq ft
    • Ocean view
    • Sleeps 9
    More detailsFamily Junior Suite Ocean View
  • Preferred Club Family Suite Ocean View

    Room amenities

    • 1786 sq ft
    • Ocean view
    • Sleeps 9
    More detailsPreferred Club Family Suite Ocean View
  • Family Junior Suite Garden View

    Room amenities

    • 1204 sq ft
    • Sleeps 8
    More detailsFamily Junior Suite Garden View
  • Family Room, Garden View

    Room amenities

    • 1204 sq ft
    • Sleeps 8
    More detailsFamily Room, Garden View
  • Family Junior Suite Ocean View

    Room amenities

    • 1204 sq ft
    • Ocean view
    • Sleeps 9
    More detailsFamily Junior Suite Ocean View
  • Run Of The House

    Room amenities

    • Sleeps 4
    More detailsRun Of The House
  • Breakfast Plan Junior Suite Garden View - King Bed

    Room amenities

    • Sleeps 4
    More detailsBreakfast Plan Junior Suite Garden View - King Bed
  • Breakfast Plan Junior Suite Garden View - Two Queen Beds

    Room amenities

    • Sleeps 4
    More detailsBreakfast Plan Junior Suite Garden View - Two Queen Beds
  • Breakfast Plan Junior Suite Partial Ocean View - Two Queen Beds

    Room amenities

    • Partial ocean view
    • Sleeps 5
    More detailsBreakfast Plan Junior Suite Partial Ocean View - Two Queen Beds
  • Breakfast Plan Junior Suite Partial Ocean View - King Bed

    Room amenities

    • Partial ocean view
    • Sleeps 4
    More detailsBreakfast Plan Junior Suite Partial Ocean View - King Bed

About this area

Playa Mujeres

Located in Playa Mujeres, Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive is near the airport and on a private beach. Playa Mujeres Golf Club and Gran Puerto Pier are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Langosta Beach. Travelling with kids? Don't miss Dolphin Discovery.

Visit our Playa Mujeres travel guide
Map
Popular Location

What's nearby

  • Playa Mujeres Golf Club - 12 min walk
  • Dolphin Discovery - 11 min drive
  • Norte Beach - 15 min drive
  • Costa Occidental de Isla Mujeres National Park - 16 min drive
  • Gran Puerto Pier - 25 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • World Café — 1 min walk
  • Maris — 1 min walk

About this property

Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive

4.5-star hotel with pools, private beach and full-service spa
Spend the day relaxing at Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. All 502 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find furnished balconies, separate living rooms and 24-hour room service.
Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive offers 502 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate living rooms. A pillow menu is available. 48-inch Flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

All-inclusive details

All-inclusive room rates at Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Volleyball
Offsite tours
Children's club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Buffet and à la carte meals, snacks and beverages included
  • 9 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 3 poolside bars, 13 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Karaoke
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Separate living room
  • Waterslide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Books
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 65 per accommodation, per day
Dogs only
1 per room (up to 22 lb/10 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: MXN 65 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines and the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Dreams Playa Mujeres Golf Resort Cancun
Dreams Playa Mujeres Golf Resort
Dreams Playa Mujeres Golf
Dreams Playa Mujeres Golf Resort All Inclusive
Dreams Golf Resort All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive and receive a full refund?
Yes, Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is this hotel pet-friendly?
Yes, Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive allows dogs (limit 1 per room) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 65 per accommodation, per day. Service animals are exempt from fees.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive?
Checkout is at noon.
Is this hotel all-inclusive?
Some rate plans available at this hotel are all-inclusive.
Where is Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive located?
This Playa Mujeres hotel is on the beach, 0.6 mi (1 km) from Playa Mujeres Golf Club, and within 6 mi (10 km) of Norte Beach and Dolphin Discovery. Gran Puerto Pier and Puerto Cancun Marina Town Center are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Dreams Playa Mujeres Golf & Spa Resort - Optional All Inclusive

4.1
Very good
5 - Excellent
131
4 - Good
88
3 - Okay
38
2 - Mediocre
19
1 - Poor
12
4.4
Cleanliness
4.2
Service and Staff
4.5
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautifully maintained grounds and attentive staff. Frequently sanitized and cleaned public areas. Staff wore masks at all times. After I complained about some issues the day we arrived, things were quickly rectified and we had a lovely time. The room was spacious, but just ok. Food lacked variety and was pretty mediocre. Same goes for the entertainment options. Lazy river was hardly a lazy river and the water park and slides were just meh. All things considered, we had a good time. Not sure if we’d return to this property in the future, but given the current global situation, we felt incredibly safe and felt the staff did a wonderful job to accommodate us and make the best of our stay.

Stayed 5 nights in Jul 2020

1/5

  • Liked: Amenities, property conditions & facilities

The restaurants had an awful food, the staff was very slow. The beach was not beautiful and the rooms were smelly and it was not clean at all they had stains on their shower door and towels.

Stayed 1 night in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the amenities were excellent, the staff was always on top of everything, very pleasant and you feel well taken cared of, food was really good and a lot of variety. Loved the ice cream Parlor, had like 10 different flavors. The kids pool area was huge. I was really happy with my experience there, will definitely come back!!

Stayed 3 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The attention to detail and service level was extraordinary

Stayed 4 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Must stay at this property. Best resort I have been too!

Stayed 4 nights in Mar 2020