photo by

Popular places to see in the area
Map Boulevard Kukulcan Km. 13.5 Zona Hotelera Cancun QROO 77500 Mexico 1-866-500-4938

Get an overview of this hotelOcean-view hotel with a swim-up bar, near La Isla Shopping Mall

Popular property highlights

Free parking
Restaurant
Swimming pool
Laundry facilities
Babysitting

Location

Located in Hotel Zone, this beachfront hotel is connected to a shopping center and within a 15-minute walk of Luxury Avenue Shopping Mall and La Isla Shopping Mall. Delfines Beach and El Rey Ruins are also within 3 mi (5 km).

Hotel Features

Spend the day playing on the beach then return to dine at one of Casa Turquesa's 3 restaurants.

Room Amenities

All 30 individually decorated rooms feature WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities that guests will find include free bottled water and in-room massages.

Casa Turquesa

Boulevard Kukulcan Km. 13.5 Cancun QROO 77500

Hotel Amenities

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Casa Turquesa like an outdoor pool, a children's pool, and an outdoor tennis court.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is available for a surcharge. This Beaux Arts hotel also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casa Turquesa has designated areas for smoking.

  • Express check-in 
  • Library 
  • Bar/lounge 
  • Ferry terminal shuttle (surcharge) 
  • Designated smoking areas (fines apply) 
  • Elevator/lift 
  • 24-hour front desk 
  • Beach umbrellas 
  • Poolside bar 
  • Swim-up bar 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 1991 
  • Free self parking 
  • Beach sun loungers 
  • Pool sun loungers 
  • Dry cleaning/laundry service 
  • WiFi (surcharge) 
  • Babysitting or childcare (free) 
  • Outdoor pool 
  • Children's pool 
  • Spa services on site 
  • Area shuttle (surcharge) 
  • Terrace 
  • Luggage storage 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Parking (limited spaces) 
  • Beach towels 
  • Total number of rooms - 30 
  • One meeting room 
  • Number of floors - 4 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Tennis on site 
  • Garden 
  • Multilingual staff 
  • Casino shuttle (surcharge) 

Internet

Available in all rooms: Wireless internet access ( MXN 180 per day )

Available in some public areas: Wireless internet access ( MXN 180 per day )

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • WiFi (surcharge) 
  • Air conditioning 
  • Phone 
  • Premium TV channels 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • In-room safe 
  • Free bottled water 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Flat-panel TV 
  • In-room massage available 
  • Free toiletries 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Desk 
  • Iron/ironing board 
  • HDTV 
  • Individually decorated 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and light fare.

Celebrity - This restaurant specializes in international cuisine and serves dinner only.

Terraza Belle Vue - This bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby 
  • Golfing nearby 
  • Boat tours nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Scuba diving nearby 

Spa Services

  • Deep tissue massage 
  • Massages on beach 
  • Manicures and pedicures 
  • Facial treatments 
  • Body scrubs 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 750.00 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 25 years old.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 150 and MXN 380 for adults, MXN 80 and MXN 200 for children (approximately)
  • Fee for in-room wireless Internet: MXN 180 (for 24 hours, rates may vary)
  • Fee for wireless Internet in public areas: MXN 180 per day (rates may vary)
  • Airport shuttle fee: MXN 660 per person (one-way)
  • Airport shuttle fee per child: MXN 300.00 (one-way), (from 2 to 12 years old)
  • A late check-out fee will be charged
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: MXN 750.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Casa Turquesa
  • Casa Turquesa Cancun
  • Casa Turquesa Hotel
  • Casa Turquesa Hotel Cancun
  • Casa Turquesa Hotel Tulum
  • Casa Turquesa Tulum

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.


Sorry, we seem to have had an issue loading our review content. Try again?

Top Positive Review

Top Positive Review

Top Critical Review