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Aloft Cancun

Photo gallery for Aloft Cancun

Terrace/patio
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)
Property amenity

Overview of Aloft Cancun

Aloft Cancun

3.5 star property
8.0 out of 10 Very good
8.0/10 Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center4 min walk
  • Popular LocationForum Beach5 min walk
  • Popular LocationChac Mool Beach13 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

About this area

Cancun

Located near the beach, Aloft Cancun is in Zona Hotelera neighborhood and is connected to the convention center. While the natural beauty of Caracol Beach and Delfines Beach can be enjoyed by anyone, those looking for an activity can check out UltraMar Ferry Terminal. Cancun Convention Center and La Isla Shopping Mall are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the nightlife.
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Map

What's nearby

  • UltraMar Ferry Terminal - 2 min walk
  • Plaza Caracol Mall - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Forum Beach - 5 min walk
  • Chac Mool Beach - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • Hooters - 3 min walk
  • Lobby Bar - 4 min walk
  • Starbucks - 3 min walk
  • Mextreme - 5 min walk
  • Vips - 2 min walk

About this property

Aloft Cancun

3.5-star hotel located in Zona Hotelera
Located close to Cancun Convention Center and UltraMar Ferry Terminal, Aloft Cancun provides a rooftop terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Other perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), free bicycle rentals, and an outdoor pool
  • Express check-out, express check-in, and multilingual staff
  • Guest reviews say great things about the surrounding nightlife
Room features
All 177 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Free extra futons and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM–10:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Free bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Phone accessibility kit
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free extra futon

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per stay
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Aloft Cancun?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Aloft Cancun on Jul 10, 2023 start from CA $158.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per accommodation, per stay.

How much is parking at Aloft Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Aloft Cancun?

Check-in is from 3 PM - midnight. Early check-in is available for a fee of MXN 1140 (subject to availability). After-hours check-in is not available.

What time is check-out at Aloft Cancun?

Check-out is at noon. Late check-out is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Aloft Cancun Reviews

Aloft Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 432 out of 1003 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 315 out of 1003 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 119 out of 1003 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 68 out of 1003 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 69 out of 1003 reviews" "
" "2 - Terrible 7%

8.1/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Feliza

Travelled with family
Liked: Cleanliness, staff & service
It’s a nice hotel but not what I expected.
Stayed 3 nights in Jun 2023

8/10 Good

Heather Van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights, and it was exactly what I expected. Simple clean comfortable rooms. The roof top pool was a perfect way to cool off. It’s easy walking to the clubs like Coco Bongo. There is a nice beach access nearby, or you can opt to eat lunch at Hard Rock Cafe, and have beach access from there. The only down sides were no form of shade on the roof, and the pool bar was closed. The eating in the area are kind of limited. But easy to catch buses to other areas for 17 pesos, or a dollar each way(just make sure you have exact change)
Stayed 2 nights in Jun 2023

8/10 Good

Henry

Stayed 5 nights in May 2023

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gustavo was in particular extremely helpful in going beyond his normal duties in helping me and my family getting situated, and guiding us about the hotel, and Cancun.
Stayed 5 nights in May 2023

10/10 Excellent

Marquis

Liked: Cleanliness, staff & service, amenities
It was good.
Stayed 4 nights in Apr 2023

8/10 Good

Pavan Kumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good and perfect to all places to roam around.. Staff was good too..
Stayed 9 nights in Apr 2023

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all excellent. Great staff.
Stayed 7 nights in Apr 2023

8/10 Good

Jason

Liked: Staff & service
The air conditioning in the room and gym got nice and cold. Huge bonus for me. Comfort is key. Staff is very good
Stayed 10 nights in Apr 2023

8/10 Good

Jessica L.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love how we were very close to all the main tourist area. Shopping,transportation, the clubs, dining,bars and all the popular beaches. Staff were professional & accommodating.
Stayed 4 nights in Apr 2023

8/10 Good

Manuel Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and safe. Would like to see some umbrellas on the roof as there's literally nowhere to hide from the sun if you go use the pool and sitting area there.
Stayed 5 nights in Apr 2023