Aloft Cancun

Photo gallery for Aloft Cancun

Primary image
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes
View from room
View from room

Overview of Aloft Cancun

Aloft Cancun

3.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center4 min walk
  • Popular LocationChac Mool Beach9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive
  • Popular LocationNorte Beach106 min drive

Choose dates to view prices

About this area

Cancun

Located near the beach, Aloft Cancun is in Zona Hotelera neighborhood and is connected to the convention center. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Caracol Beach and Delfines Beach. Don't miss out on a visit to Aquaworld. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the nightlife.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Forum Beach - 2 min walk
  • Cancun Convention Center - 4 min walk
  • Plaza Caracol Mall - 5 min walk
  • Chac Mool Beach - 9 min walk
  • Norte Beach - 106 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Ty-coz Express - 2 min walk
  • Isla Contoy - 4 min walk
  • Marinero's - 4 min walk
  • Mextreme - 4 min walk
  • Dag Dag - 7 min walk

About this property

Aloft Cancun

3.5-star pet-friendly hotel connected to the convention center in Zona Hotelera
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and a meeting room. All 177 rooms offer free WiFi, rainfall showerheads, and LCD TVs with satellite channels. Free bottled water, hair dryers, and safes are among the other amenities that guests will find.
Aloft Cancun offers 177 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the health club or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: MXN 280 for adults and MXN 140 for children
  • 1 bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (366 square feet)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Restaurants on site

  • WXYZ bar

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free extra futon mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay
Welcoming dogs and cats only
Food and water bowls are available
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 280 for adults and MXN 140 for children (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel
Aloft Cancun Hotel
Aloft Cancun Cancun
Aloft Cancun Hotel Cancun

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 442 out of 948 reviews
5 - Excellent 47%
Rating 4 - Good. 304 out of 948 reviews
4 - Good 32%
Rating 3 - Okay. 108 out of 948 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 948 reviews
2 - Poor 5%
Rating 1 - Terrible. 49 out of 948 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for two girls. Super safe and convenient.
Stayed 2 nights in May 2022

3/5 Okay

Travelled with family
Disliked: Amenities, property conditions & facilities
Not for kids. Provides only the mere basics. Serves ok as a last night stop before an early flight.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place and open bar from 11 am to 11 pm. Very good drinks by the way. Perfect location
Stayed 1 night in Apr 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities
Very nice staff that go above and beyond, an open bar and great location. State of the rooms and furniture was tired and worn (ie. headboards scratched up badly, desk beat up, sofa dirty). A fine place to stay in Cancun and price reflects the condition.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and transportation to get around. Bus a couple of steps away.
Stayed 6 nights in Apr 2022