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Aloft Cancun, a Marriott Hotel

Photo gallery for Aloft Cancun, a Marriott Hotel

Terrace/patio
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
aloft, Room, 1 King Bed, Non Smoking, Lagoon View | In-room safe, desk, laptop workspace, blackout drapes

Overview of Aloft Cancun, a Marriott Hotel

Aloft Cancun, a Marriott Hotel

3.5 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Gym
Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center4 min walk
  • Popular LocationGaviota Azul Beach4 min walk
  • Popular LocationChac Mool Beach9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive

Room options

About this area

Cancun

Located near the beach, Aloft Cancun, a Marriott Hotel is in Zona Hotelera neighborhood and is connected to the convention center. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Caracol Beach and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Extreme Adventure are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the nightlife.
Visit our Cancun travel guideOpens in a new window
Map

What's nearby

  • Forum Beach - 2 min walk
  • Plaza Caracol Mall - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 4 min walk
  • Chac Mool Beach - 9 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • Ty-coz Express - 3 min walk
  • Isla Contoy - 4 min walk
  • Marinero's - 4 min walk
  • The Surfin Burrito - 9 min walk
  • El Caribeño - 13 min walk

About this property

Aloft Cancun, a Marriott Hotel

3.5-star hotel located in Zona Hotelera
Located close to Cancun Convention Center and Caracol Beach, Aloft Cancun, a Marriott Hotel provides a rooftop terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Other perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), free bicycle rentals, and an outdoor pool
  • Express check-out, ATM/banking services, and luggage storage
  • Guest reviews say great things about the surrounding nightlife
Room features
All 177 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Free extra futons and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Daily housekeeping, electrical adapters/chargers, and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport

Food and drink

  • Continental breakfast available for a fee daily: MXN 280 for adults and MXN 140 for children
  • 1 bar

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (366 square feet)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free extra futon mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Similar properties

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Free WiFi
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Guest rating 4+
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3 star
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Pool
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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MXN 280 for adults and MXN 140 for children (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun, a Marriott Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Aloft Cancun, a Marriott Hotel?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Aloft Cancun, a Marriott Hotel on Mar 5, 2023 start from CA $170.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Cancun, a Marriott Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per accommodation, per stay.

How much is parking at Aloft Cancun, a Marriott Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Aloft Cancun, a Marriott Hotel?

Check-in is from 3 PM - midnight. Early check-in is available for a fee of MXN 1140 (subject to availability). After-hours check-in is not available.

What time is check-out at Aloft Cancun, a Marriott Hotel?

Check-out is at noon. Late check-out is available for MXN 1140 (subject to availability).

Where is Aloft Cancun, a Marriott Hotel located?

Located in Zona Hotelera, this hotel is within a 5-minute walk of Caracol Beach and Cancun Convention Center. La Isla Shopping Mall and Aquaworld are also within 6 mi (10 km).

Can I cancel my reservation for free at Aloft Cancun, a Marriott Hotel and receive a full refund?

Yes, Aloft Cancun, a Marriott Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Aloft Cancun, a Marriott Hotel cancellation policy on our site for more details about any exclusions or requirements.

Aloft Cancun, a Marriott Hotel Reviews

Aloft Cancun, a Marriott Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 447 out of 1021 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 320 out of 1021 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 123 out of 1021 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 66 out of 1021 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 65 out of 1021 reviews" "
" "2 - Terrible 6%

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Tara

Travelled with family
Disliked: Amenities, property conditions & facilities
I found this property run down. Definitely needs an update.
Stayed 2 nights in Jan 2023

10/10 Excellent

Clement P, Glen Allen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location a lot to dp
Stayed 4 nights in Jan 2023

10/10 Excellent

Sandipan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the broken AC, everything was good. Front desk and maintenance personnel were very helping in nature and took good care of us.

6/10 Okay

matios

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Location is good, property need upgrade and front staff were slow and unfriendly. We ask for coffee to our room front desk staff said no. We should ask in the morning. This is for restock coffee to our room. Not good services.

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location-right at the elbow of the hotel zone. Walking distance to so much; bus across the street, taxis available, provided unlimited beach/pool towels as needed, cleaned daily. Booked as one free drink per day, but actually provided with unlimited water/softdrinks and it seems some alcohol drinks too. Price in person was slightly more than Expedia price and small, but unexpected taxes added at time of check-out. Staff was curteous and generally helpful, although check-in process was long and there were often lines. Could use an update but was good for basic needs. Very small refridgerators in rooms-were called coolers-unclear if cold enough for prepared foods.

4/10 Poor

Adeyemi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing for this hotel is proximity to most places, otherwise not worth it. In the end you get what you pay for😊

8/10 Good

Sayri Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
I liked how close it was to all the playas and clubs.

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, room, pool
Stayed 1 night in Dec 2022

6/10 Okay

David

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff promised to let us check out at 2 PM when we checked in (we had platinum status with Marriott Hotels which guarantees a 4 PM checkout) only to tell us later (on the day of checkout) that we had to be out by 1 PM.

10/10 Excellent

Rayva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but very clean. Choose this hotel for location. You can walk to everything, it’s near a Starbucks and a grocery store that serves hot meals for dine in or to go. It’s near playa caracoal, and that beach isn’t as busy as the main beach with two nice restaurants that will serve you on the beach. The bus is nearby so you can go to downtown for cheap or hook up to the ferry stop. The all day happy hour was excellent, and the rooftop pool was good too.