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Overview of Mercure Bristol Grand Hotel

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  • Privilege, Double Room, 1 Double Bed

    4.1/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Double Room, 1 Double Bed

    3.6/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Room, 1 Double Bed

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Double Room, 1 Double Bed (Compact)

    3.8/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Twin Room, 2 Twin Beds

    3.8/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
3.6
Good
Rating 5 - Excellent. 259 out of 992 reviews
5 - Excellent 26%
Rating 4 - Good. 362 out of 992 reviews
4 - Good 36%
Rating 3 - Okay. 194 out of 992 reviews
3 - Okay 20%
Rating 2 - Poor. 107 out of 992 reviews
2 - Poor 11%
Rating 1 - Terrible. 70 out of 992 reviews
1 - Terrible 7%

4.0/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Really disappointed with the place as well as service, thought you booking a 4 star Grand hotel but better standards you get in 3 star holiday in. Not worth the money, small and not fresh breakfasts, poor room service, spa closed even if did not needed to be following government advise. Definitely not worth returning. Disappointed full stop
Stayed 1 night in Dec 2020

3/5 Okay

Stayed 1 night in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

1/5 Terrible

Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible unclean staff were rude. had to park car over a mile away as they wouldn’t let me use hotel parking
Stayed 1 night in Nov 2020

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
Small rooms but good for what we wanted
The room was good for what we paid. Not the biggest but ideal for two nights, would stay again.
Stayed 2 nights in Nov 2020

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