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"Absolutely love this place, clean and the staff very friendly "

"We had a great time here. We enjoyed the wonderful, made-to-order breakfast each morning with great views. We took the kayaks out on the water. The pool was cool and refreshing. Our room had great a/c and a comfortable bed."

"Love this place . Epic views , jump into cenote Esmeralda right off the dock . Take a boat tour from the friendly staff that operates via the same dock . Sunrise and moonrise over the lake was incredible and worth setting alarms for . A/C worked well and maids cleaned the room sparkly clean . Building is old so there are parts where tiles are loose but that comes with the territory being oldest hotel on the lake. Overall it was an incredible stay and a hard place to leave. I hope to return but we will have to get the private cabin that doesn’t have a drop off the porch as we will be returning with a toddler next trip ."

"I loved this hotel. This was my 3rd time in Bacalar and so far is the best hotel that I have stayed so far. I travel a lot for work and pleasure. This have a great vibe excellent staff. A big plus is their restaurant who had Henry who had an excellent service he brought a lot of value to the service in the hotel and the restaurant. I would say that only details for me was the WiFi, that connection was weak and for a minute when I what to check their tv it was not connection. More pressure on the head shower would be a great. I still give a 5 start because that staff tried to provided help with great attention. "

"The room was nicely decorated and very clean "

"Nice rooms, lovely restaurant and professional communication."

"Todo bien"

"Everything was great! Looking forward to return sometime soon. Only regret was that it was only for 1 night "

"Everything was perfect "