Title: Hotel Casa Caracol Bacalar Lagoon - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Casa Caracol Bacalar Lagoon

Escape to a tranquil retreat with an outdoor entertainment area. Connect with nature on the dock or simply unwind in this peaceful haven.

## Photo gallery for Hotel Casa Caracol Bacalar Lagoon

![22-inch flat-screen TV with digital channels, TV - Hotel Casa Caracol Bacalar Lagoon (Bacalar)](https://images.trvl-media.com/lodging/79000000/78770000/78769100/78769065/w1125h836x0y2-e96497b1.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Family Cabin, 3 Bedrooms, Private Pool, Lagoon View - Hotel Casa Caracol Bacalar Lagoon (Bacalar)](https://images.trvl-media.com/lodging/79000000/78770000/78769100/78769065/f269d1e8.jpg?impolicy=resizecrop&rw=297&ra=fit)

![View from property - Hotel Casa Caracol Bacalar Lagoon (Bacalar)](https://images.trvl-media.com/lodging/79000000/78770000/78769100/78769065/1b50851e.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Grand Room, 2 Queen Beds, Lagoon View - Hotel Casa Caracol Bacalar Lagoon (Bacalar)](https://images.trvl-media.com/lodging/79000000/78770000/78769100/78769065/917a6a7e.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Family Cabin, 3 Bedrooms, Private Pool, Lagoon View - Hotel Casa Caracol Bacalar Lagoon (Bacalar)](https://images.trvl-media.com/lodging/79000000/78770000/78769100/78769065/e4af6d9e.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Experience the tranquility of Hotel Casa Caracol Bacalar Lagoon, where a serene garden and outdoor entertainment area await. Relax on the terrace, take advantage of luggage storage, connect to in-room WiFi and enjoy tour/ticket assistance while you're here.

## Reviews

6.0

## Popular amenities

- Parking included
- Free WiFi
- Air conditioning
- 24/7 front desk

## Room options

### Check availability for these dates

Tonight

[Jan. 24 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=78769065&PinnedHotelID=78769065&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan. 25 - Jan. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=78769065&PinnedHotelID=78769065&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=78769065&PinnedHotelID=78769065&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=78769065&PinnedHotelID=78769065&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

2 beds

1 bed

3+ beds

Showing 3 of 3 rooms

### View all photos for Comfort Room, 2 Double Beds, Garden View

![Comfort Room, 2 Double Beds, Garden View](https://images.trvl-media.com/lodging/79000000/78770000/78769100/78769065/5a89fcdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Comfort Room, 2 Double Beds, Garden View

### Highlights

Air conditioning

Flat-screen TV

Down duvet

Free bottled water

Digital channels

- Sleeps 4
- 2 Double Beds
- Garden view

### View all photos for Superior Room, 1 King Bed, Garden View

![Superior Room, 1 King Bed, Garden View](https://images.trvl-media.com/lodging/79000000/78770000/78769100/78769065/87d00978.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room, 1 King Bed, Garden View

### Highlights

Air conditioning

Flat-screen TV

Down duvet

Free bottled water

Digital channels

- Sleeps 2
- 1 King Bed
- Garden view

### View all photos for Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

![Family Cabin, 3 Bedrooms, Private Pool, Lagoon View](https://images.trvl-media.com/lodging/79000000/78770000/78769100/78769065/63525479.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Cabin, 3 Bedrooms, Private Pool, Lagoon View

### Highlights

Private pool

Air conditioning

Kitchen

Flat-screen TV

Down duvet

Free bottled water

Digital channels

- Sleeps 12
- 1 King Bed, 2 Queen Beds, 1 Double Bed and 1 Double Sofa Bed
- Lagoon view

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## About the area

Bacalar is home to Hotel Casa Caracol Bacalar Lagoon. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.66430%2C-88.39658&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H3gNg27Qs1za_4wFFssQUURLhno=)

609 Costera, Bacalar, QROO, 77930

### What's nearby

- ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Fort of San Felipe  
6 min drive \- 2.2 km
- ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Lake Bacalar  
6 min drive \- 2.9 km
- ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Laguna Bacalar Ecological Park  
7 min drive \- 3.2 km
- Municipal Spa of Bacalar  
18 min walk \- 1.5 km
- Zócalo  
6 min drive \- 2.9 km

### Getting around

- Chetumal, Quintana Roo (CTM-Chetumal Intl.)  
35 min drive

### Restaurants

- La Bendición Dios  
17 min walk
- Enamora  
3 min drive
- Albahaca  
9 min walk
- Mr. Taco  
3 min drive
- Bacalar Beach Club  
1 min walk

## About this property

### Hotel Casa Caracol Bacalar Lagoon

Hotel near Laguna Bacalar Ecological Park

Consider a stay at Hotel Casa Caracol Bacalar Lagoon and take advantage of a terrace, a garden, and an outdoor entertainment area. Guests can connect to free in-room WiFi. 

Other perks at this hotel include:

- Free self parking
- Tour/ticket assistance, outdoor furniture, and luggage storage
- A dock and a 24-hour front desk

Room features

All guestrooms at Hotel Casa Caracol Bacalar Lagoon boast perks such as air conditioning, as well as amenities like free WiFi and free bottled water. 

More conveniences in all rooms include: 

- 22-inch flat-screen TVs with digital channels

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi

### Parking and transportation

- Free self parking on site

### Conveniences

- 24-hour front desk
- Luggage storage

### Guest services

- Housekeeping (once per stay)
- Tour and ticket assistance

### Outdoors

- Dock
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Terrace

### Accessibility

- No elevator

### More

- Designated smoking areas

## Room amenities

### Bedroom

- Bedsheets provided
- Down comforter

### Bathroom

- Shower

### Entertainment

- 22-inch flat-screen TV with digital channels

### Food and drink

- Free bottled water

### More

- Air conditioning

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18 

### Check-out

Check-out before noon

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

### Property payment types

## Important information

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

### We should mention

This property does not have elevators

No pets and no service animals are allowed at this property

### Property is also known as

Casa Caracol Bacalar Lagoon

Hotel Casa Caracol Bacalar Lagoon Hotel

Hotel Casa Caracol Bacalar Lagoon Bacalar

Hotel Casa Caracol Bacalar Lagoon Hotel Bacalar

## Frequently asked questions

### Is Hotel Casa Caracol Bacalar Lagoon pet-friendly?

### How much is parking?

### What time is check-in at Hotel Casa Caracol Bacalar Lagoon?

### What time is check-out at Hotel Casa Caracol Bacalar Lagoon?

### Where is Hotel Casa Caracol Bacalar Lagoon located?

## Have a question?

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## Reviews

## Hotel Casa Caracol Bacalar Lagoon Reviews

6.0

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 6.4

Cleanliness

### 5.2

Amenities

### 7.4

Staff & service

### 5.8

Property conditions & facilities

10 - Excellent

1

8 - Good

2

6 - Okay

1

4 - Poor

0

2 - Terrible

2

## Reviews

### 6/10 Okay

#### MARIA

Jan 1, 2023

Liked: Staff & service, amenities

The address indicated in the web of 609 Costera Bacalar is totally wrong, is located some kilometers north of Bacalar town, please correct that.

##### MARIA

### 2/10 Terrible

#### Luz

Oct 2, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Que el hotel no existe por ningun lado

##### Luz

Stayed 3 nights in Sep 2022

### 10/10 Excellent

#### Claudia Gdpe

Aug 2, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hamacas 

##### Claudia Gdpe

Stayed 1 night in Jul 2022

### 8/10 Good

#### rosario

Jul 14, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

La propiedad es muy agradable para disfrutar con la familia 

##### rosario

Stayed 1 night in Jul 2022

### 8/10 Good

#### GUSTAVO A

Jul 11, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

#### Días agradables

Buen lugar, agradable solo el acceso al mismo es complicado 

##### GUSTAVO A

Stayed 2 nights in Jul 2022

### 2/10 Terrible

#### Andreas

Jun 28, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Einzigartig ist die Lage und Bauweise der Unterkunft und die Nähe am Wasser. Vom Service bis zur Ausstattung war alles mangelhaft. Von der Toilette bis zur Wand waren 1,5 Smartphonelängen Platz. Das angebotene Wasser war 1 1/2 Jahre abgelaufen. Die Auflagen der Matratzen waren verdreckt. Wir haben uns geekelt. Der Preis war absolut überteuert.

##### Andreas

Stayed 2 nights in Jun 2022

## Expedia's Latest Trends

### Hotels

> [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information)
> 
> [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information)
> 
> [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information)
> 
> [Dreams Puerto Morelos Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Hyatt-Ziva-Riviera-Maya-All-Inclusive.h66929913.Hotel-Information)
> 
> [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information)
> 
> [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information)
> 
> [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information)
> 
> [Sensira Resort & Spa Riviera Maya – All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Sensira-Resort-Spa.h60598682.Hotel-Information)
> 
> [Palmar Beach Resort and Spa Riviera Maya All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Azul-Beach-Resort-Riviera-Cancun.h1957350.Hotel-Information)
> 
> [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information)
> 
> [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information)
> 
> [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information)
> 
> [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information)
> 
> [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information)
> 
> [Ventus Ha at Marina El Cid Spa & Beach Resort](https://www.expedia.ca/Puerto-Morelos-Hotels-Ventus-Ha-At-Marina-El-Cid.h70013577.Hotel-Information)
> 
> [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information)
> 
> [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information)
> 
> [Royalton Hideaway Riviera Cancun, An Autograph Collection All-Inclusive Resort- Adults Only](https://www.expedia.ca/Cancun-Hotels-Hideaway-At-Royalton-Riviera-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h8825616.Hotel-Information)
> 
> [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information)
> 
> [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information)
> 
> [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information)
> 
> [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information)
> 
> [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.ca/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information)
> 
> [Hotel Marina El Cid Spa & Beach Resort All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Marina-El-Cid-Spa-Beach-Resort-All-Inclusive.h1319425.Hotel-Information)
> 
> [Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Adult-Scene-Cancun.h38656023.Hotel-Information)
> 
> [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information)
> 
> [Dreams Tulum Resort & Spa - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Dreams-Tulum-Resort-Spa-All-Inclusive.h17456830.Hotel-Information)
> 
> [Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Catalonia-Costa-Mujeres-All-Suites-Spa.h39132531.Hotel-Information)
> 
> [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)