Title: Tropic Bacalar Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tropic Bacalar Hotel Beachfront hotel with spa services ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/967a15d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/fc899ab0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/a494c208.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/e141713b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/0fb1bce5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tropic Bacalar Hotel, by a calm lake, offers an ideal retreat with beachfront meals and massages. Enjoy sunny relaxation on the private beach and unwind with yoga sessions. Free WiFi, coworking areas, and attentive concierge service keep guests connected. 9.0 Wonderful ## Popular amenities - Spa - Bar - On private beach - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/967a15d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, Lagoon View 8.0 Very good 5 reviews ### Highlights Furnished balcony Air conditioning Blackout drapes/curtains Ceiling fan Champagne service Wardrobe or closet Located on the top floor - 194 sq ft - Lagoon view - Sleeps 2 - 1 Queen Bed ![Comfort Quadruple Room](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/60fc4fed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Quadruple Room 8.0 Very good 3 reviews ### Highlights Air conditioning Blackout drapes/curtains Ceiling fan Champagne service Wardrobe or closet Located on the top floor - 474 sq ft - Sleeps 4 - 2 Queen Beds ![Comfort Double Room, Garden View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/842851d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, Garden View 9.0 Wonderful 2 reviews ### Highlights Air conditioning Blackout drapes/curtains Champagne service Wardrobe or closet - 161 sq ft - Partial lake view - Sleeps 2 - 1 Queen Bed ![Comfort Room](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/79cc225d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Air conditioning Blackout drapes/curtains Ceiling fan Champagne service Wardrobe or closet - 129 sq ft - Sleeps 2 - 1 Queen Bed ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/a7423a03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room, Lagoon View 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Blackout drapes/curtains Ceiling fan Champagne service Wardrobe or closet Located on the top floor - 172 sq ft - Lagoon view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Tropic-Bacalar-Hotel.h66213045.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Tropic-Bacalar-Hotel.h66213045.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.66334%2C-88.39691&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1AkKiTbLgsX6DjzFWiZXg0jN8eo=) 599 Costera, bacalar, Bacalar, QROO, 77930 #### What's nearby - Cenote Negro - 2 min drive - 1.1 km - Cenote Cocalitos - 3 min drive - 2.9 km - Fort of San Felipe - 4 min drive - 2.5 km - Cenote Azul - 4 min drive - 3.6 km - Laguna Bacalar Ecological Park - 5 min drive - 3.2 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive #### Restaurants - ‪La Bendición Dios - ‬19 min walk - ‪Enamora - ‬3 min drive - ‪Albahaca - ‬10 min walk - ‪Cafe Tito - ‬4 min drive - ‪Bacalar Beach Club - ‬1 min walk ## About this property ### Tropic Bacalar Hotel Hotel near Lake Bacalar Tropic Bacalar Hotel provides amenities like a beach bar and a bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and beach massages. Treat yourself to a massage or other spa services. Enjoy onsite activities like ecotours, beach yoga, and beach volleyball. Stay connected with free in-room WiFi. Other perks include: - Free self parking - A free beach club on site, wedding services, and a water dispenser - Luggage storage, tour/ticket assistance, and coffee/tea in the lobby - Guest reviews give top marks for the helpful staff Room features All guestrooms at Tropic Bacalar Hotel offer comforts such as air conditioning, as well as amenities like free WiFi. Other amenities include: - Bathrooms with showers and soap - Wardrobes/closets and housekeeping ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/40000000/39080000/39070500/39070443/6d5466e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tuparenda Bacalar Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.6 Exceptional 260 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=39070443&PinnedHotelID=39070443&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/117000000/116920000/116918600/116918526/0e3d4fc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LA JOYA DE BACALAR Bacalar - Spa - Free WiFi - 24/7 front desk 8.0 Very good 19 reviews CA $75 CA $94 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=116918526&PinnedHotelID=116918526&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/d967326f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - 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Free WiFi - Restaurant 9.0 Wonderful 42 reviews CA $179 CA $220 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=95673752&PinnedHotelID=95673752&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88130000/88120100/88120004/3339c632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AGAM Hotel Boutique Bacalar - Adults Only Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.2 Wonderful 84 reviews CA $115 CA $143 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=88120004&PinnedHotelID=88120004&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/03f67a3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Bacalar Cabañas & Lagoon Club Bacalar - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 32 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 366 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/20944a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Shared Dormitory](https://images.trvl-media.com/lodging/85000000/84080000/84079800/84079749/a599edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cayuco Maya Bacalar - On private beach - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 55 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=84079749&PinnedHotelID=84079749&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A bar/lounge - A beach bar - Coffee and tea in common areas - Private picnics ### Restaurants on site - TROPIC TIKI BAR ### Things to do - Beach volleyball - Beach yoga - Ecotours - Free beach club ### Conveniences - Limited-hour front desk - Luggage storage - Water dispenser ### Guest services - Change of towels on request - Concierge services - Housekeeping (on request) - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Coworking space ### Outdoors - Beach towels - On a lake - On a private beach ### Spa - Spa services ### Accessibility - No elevator - Smooth flooring in room ### More - Communal living room - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Champagne service ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Tropic Bacalar Hotel Hotel Tropic Bacalar Hotel Bacalar Tropic Bacalar Hotel Hotel Bacalar ## Frequently asked questions ### Is Tropic Bacalar Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Tropic Bacalar Hotel? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Tropic Bacalar Hotel on Oct 31, 2025 start from CA $96.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-Tropic-Bacalar-Hotel.h66213045.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Tropic Bacalar Hotel? > Self parking is free at this property. ### What time is check-in at Tropic Bacalar Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Tropic Bacalar Hotel? > Check-out is at 11:00 AM. ### Where is Tropic Bacalar Hotel located? > Nestled on the beach, this Bacalar hotel is within a 15-minute walk of Cenote Negro and Cenote Esmeralda. Canal de los Piratas and Municipal Spa of Bacalar are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Tropic Bacalar Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 85 8 - Good 38 6 - Okay 13 4 - Poor 5 2 - Terrible 1 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Juan Sep 21, 2024 Liked: Staff & service, property conditions & facilities Views of the lagoon from the room balcony were beautiful. ##### Juan Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Benjamin Jan 1, 2023 Liked: Staff & service, amenities, property conditions & facilities Great staff and beautiful property ##### Benjamin ### 10/10 Excellent #### Brigitte Jan 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute place in an excellent location! ##### Brigitte ### 10/10 Excellent #### Danielle Mar 5, 2024 Liked: Cleanliness, amenities, property conditions & facilities Bacalar in general is a MUST place to visit ##### Danielle Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Camilla Feb 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a beautiful place, well looked after and the lagoon view is unbeatable. Great cocktails and hammocks to spend the day! ##### Camilla Stayed 3 nights in Feb 2023 ### 8/10 Good #### Rony A Apr 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice and friendly staff ##### Rony A Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Redena Dec 30, 2024 Love it ##### Redena Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Tracey Apr 16, 2023 Liked: Cleanliness, staff & service The views from this property are unforgettable ##### Tracey Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Salvador Oct 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great at receiving us at the time requested. The view to the lagoon was amazing. They have options to rent a kayak and go out to the lagoon. (We suggest an early morning kayak outing to see the sunrise and be back to the hotel before 9am, that’s when the winds tend to pick up). The bartender at the bar on the property was friendly and the views from the seating areas and hammocks were amazing! ##### Salvador Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tracey Apr 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is well maintained, and absolutely beautiful. The staff were extremely helpful. As a solo traveler I felt safe. I will definitely book again ##### Tracey Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Manuel May 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities thank you. great place! ##### Manuel Stayed 5 nights in May 2023 ### 10/10 Excellent #### Carlos May 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities great stay. 1 mile from center, but easy to get around. Great grounds to relax, rooms with view amazing. Would def stay again and staff very friendly. For non english speakers learn some spanish it will go along way. Also use of common kitchen very helpful. Basic breakfast was great. ##### Carlos Stayed 3 nights in May 2024 ### 10/10 Excellent #### Hector Jan 10, 2023 Liked: Staff & service, amenities, property conditions & facilities This small hotel is excellent, great location, staff (Manuel, Nestor and Nayelli), are super friendly and helpful, we felt like being at home. I highly recommend this place. Muchas gracias!!!!. ##### Hector ### 10/10 Excellent #### Perfecto Eduardo May 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The 4 rooms with lagoon view are worth it, the other 3 not so much for the price. ##### Perfecto Eduardo Stayed 1 night in May 2023 ### 10/10 Excellent #### Robert Jan 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities View from balcony was great. exactly as shown on website. Room was basic but clean and comfortable. Continental breakfast was very good with a reasonable selection. There was a great restaurant about 2-3 minute walk from hotel on opposite side of street. ##### Robert Stayed 3 nights in Jan 2024 ### 8/10 Good #### Sandy Aug 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very nice location right in front of the lagoon, the room has what you need but they need to do something about the water pressure in the shower, is almost non existent ##### Sandy Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Traver Jun 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great! This small hotel right on the lagoon was my favorite hotel in Mexico. Originally, I was in a room without a view but the woman that runs the place moved me to a room with a beautiful view of the lagoon. The woman was so helpful and went out of her way for me, which I really appreciated. Would definitely stay again! ##### Traver Stayed 5 nights in May 2023 ### 10/10 Excellent #### Andrew Feb 16, 2023 Liked: Property conditions & facilities, room comfort #### Wonderful waterfront accommodation. This place is incredible. I don't want to leave a good review so I can get a room when I return. Wonderful quiet spot on the water, a little out of town. Great accommodation, clean, with cold buffet breakfast provided, but a small kitchen shared to do your own cooking. Great hospitality, friendly and accommodating. I would not hesitate to recommend or to visit again. Like goi g to cottage country back home, but only in the incredible Bacalar. ##### Andrew Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Liz Apr 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is a gem in Bacalar! My husband and I were looking to disconnect from our routine and recharge our energies, and staying at Tropic Bacalar was the best decision we could make. This is a boutique hotel just with seven rooms, with excellent service. All the staff gives their best to make you feel at home, of course with an excellent view and in a great spot. Nestor from the front desk and Manuel from the bar are the best. Nestor recommended we wake up early to see the sunrise; it was one of our best experiences. You can also schedule some activities at Tropic Bacalar, like renting a kayak, bicycle, or paddle boarding (I believe they have a tour on sunrise. We booked a room with a view of the lagoon; believe me, you must do this. Every morning you can wake up to a fantastic view, plus you have direct access to the lagoon. If you want to recharge energy, have fun, and enjoy nature, Tropic Bacalar is your best option. ##### Liz Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### LiLiane Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet stay I’m not sure how many rooms there are at this property, but it seems a very boutique hotel. There were four rooms in my building. They gave me the Papaya room. If you’re looking for quiet, this is your place I love that this hotel offered kayak as well as paddle boards, they had a pontoon and a sailboat. There is a bar on property. Tons of seating area throughout and hammocks. My room had a hammock in front of a glass lighting door. \*\*\* the sliding door lock for the room it’s a bit to wrestle with, but I felt very safe. The rooms are very simplistic yet clean. I love that the property is right on the water. \*\*\* There is free parking. There’s also a very steep ramp that goes into a small parking area. But I prefer parking on the street. There’s a great restaurant four minutes drive time on the same street. Chiltepan Maricos has outdoor terrace sitting. You can get a partial view of the lagoon. ![](https://a.travel-assets.com/ugc/hotel-reviews/C36F5E3B1FCF5E61791C057D6EE802D20FFFB0061703682803884.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8FD6AE36346A91EA38F78ADC2E5B4C714D1593281703682807432.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BA0BCF2BD955BE280F46DA53B5859C08FE49C64F1703682806954.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4282F9047C1C0AF816F129F9691B68ACC60996691703682797947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LiLiane Stayed 1 night in Dec 2023 ### 6/10 Okay #### Verified traveller Feb 20, 2024 Liked: Cleanliness, room comfort Disliked: Staff & service #### Only worth it for the view and lake proximity If you want hot water and don't speak Spanish, don't stay here. None of the staff speaks English, making even basic communication very difficult. Kayaks aren't included, so you have to pay 600 pesos to rent them for the day. We never got hot water during our 3-night stay at the hotel. The room is extremely bare, no little fridge, no side lamps, only one big light above the bed making it impossible to read at night. Only 1 pillow per person, badly stained towels and pillowcases. Electricity kept being cut off, leading to a very warm room (no AC) and no Wi-Fi. The only positives of this place are the beautiful view from the room and the hammock on the balcony. The nice garden and immediate proximity to the lagoon, meaning you can kayak/paddleboard straight from the hotel, are also bonus points. Breakfast was free and decent. All in all, however, I would not stay here again if I were to return to Bacalar, as the negatives unfortunately outweigh the positives, at least in my opinion. ##### Verified traveller Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Alfonso Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Se puede meter fácil a la laguna y te prestan chalecos, muy amables y muy bien ubicados ##### Alfonso Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Celia Mirna Herrera Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities La vista a la laguna desde la habitación es increíble. La habitación amplia y limpia. ##### Celia Mirna Herrera Stayed 1 night in Sep 2025 ### 10/10 Excellent #### A-Rod Aug 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Genial ##### A-Rod Stayed 3 nights in Aug 2025 ### 8/10 Good #### Ana Karen Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El lugar bonito, lo único malo fue que no aceptaron pago con tarjeta, entonces tuvimos que ir a buscar un cajero hasta el centro y ya teníamos poco tiempo para llegar el aeropuerto). Deberían tener terminales de repuesto en caso de estas emergencias o poder pagar desde la app ##### Ana Karen Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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