Title: Mia Bacalar Luxury Resort & Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mia Bacalar Luxury Resort & Spa Lakefront resort with a marina and a full-service spa ![Deluxe Room | Bathroom](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/09ded73e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/4ec04672.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/642ceba6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/8a8a8088.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/cba44f37.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mia Bacalar Luxury Resort & Spa, nestled near Lake Bacalar, offers a tranquil oasis with a marina, poolside bar, and outdoor pool. Unwind at the spa with Swedish massage or aromatherapy treatments and enjoy yoga classes at the gym. The resort also features HUNAB KU restaurant for meals throughout the day. VIP Access 8.6 Excellent ## Popular amenities - Room service - Pet-friendly - Breakfast included - Bar - Pool - Spa VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Luxe Saasil Room](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/c3b64dbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxe Saasil Room 9.6 Exceptional 5 reviews ### Highlights Furnished balcony Soundproofed Individually decorated Air conditioning Dining table Flat-screen TV Premium bedding Blackout drapes/curtains - 605 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![Grand Jeex Suite](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/622711e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Jeex Suite 10.0 Exceptional 2 reviews ### Highlights Deck/patio Soundproofed Individually decorated Private indoor hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table - 807 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/cbdac5a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ixchel ### Highlights Furnished balcony Soundproofed Individually decorated Private pool Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table - 356 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Deluxe Room | Living area](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/ed278a58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Furnished balcony Soundproofed Individually decorated Private indoor hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds Dining table - 592 sq ft - Lagoon view - Sleeps 3 - 1 King Bed OR 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Mia-Bacalar-Luxury-Resort-Spa.h26958274.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Mia-Bacalar-Luxury-Resort-Spa.h26958274.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.71778%2C-88.37759&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NlPC_Tl2kOfztzrG4YpP7Tcrmqc=) Carretera Federal Bacalar-Xtomoc, Lot 59 Fracción 6, Bacalar, QROO, 77930 #### What's nearby - Lake Bacalar - 1 min walk - 0.0 km - Polytechnic University of Bacalar - 6 min drive - 4.6 km - Laguna Bacalar Ecological Park - 6 min drive - 5.4 km - Fort of San Felipe - 6 min drive - 6.1 km - Cenote Cocalitos - 10 min drive - 9.7 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive #### Restaurants - ‪asadero el establo - ‬3 min drive - ‪Xoloitzcuintle Bacalar - ‬5 min drive - ‪Mistura - ‬5 min drive - ‪Marisqueria El Taco Loco - ‬2 min drive - ‪Pueblo Pirata - ‬11 min walk ## About this property ### Mia Bacalar Luxury Resort & Spa Luxury resort near Lake Bacalar Located close to Laguna Bacalar Ecological Park and Fort of San Felipe, Mia Bacalar Luxury Resort & Spa provides free continental breakfast, a marina, and a poolside bar. Active travelers can enjoy motor boating at this resort. Treat yourself to a Swedish massage, a facial, or a body wrap at the onsite spa. The on-site restaurant, HUNAB KU, offers breakfast, lunch, and dinner. Yoga classes are offered at the gym; other things to do include kayaking and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden. Other perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), 1 meeting room, and beach towels - Bicycle parking, a front-desk safe, and concierge services Room features All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. More amenities include: - Rainfall showers, designer toiletries, and hair dryers - 55-inch flat-screen TVs with streaming services and cable channels - Wardrobes/closets, a personal chef, and travel cribs ## Similar properties ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 366 reviews CA $159 CA $196 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/477978e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 236 reviews CA $344 CA $420 total includes taxes & fees Nov 6 - 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Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/20944a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,001 reviews CA $191 CA $241 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96020000/96013100/96013081/a39e2757.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boca de Agua- Bacalar Xul-Ha - On private beach - Pool - Spa - Parking included 8.6 Excellent 31 reviews CA $292 CA $331 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=96013081&PinnedHotelID=96013081&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 169 reviews CA $176 CA $217 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids pool 9.4 Exceptional 270 reviews CA $131 CA $162 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/86000000/85140000/85139900/85139845/3198dc08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puerta del Cielo Hotel Origen Bacalar - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 117 reviews CA $225 CA $276 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=85139845&PinnedHotelID=85139845&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/104000000/103060000/103050300/103050211/5a07ad4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 49 reviews CA $415 CA $505 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=103050211&PinnedHotelID=103050211&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free uncovered self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - HUNAB KU ### Things to do - Bicycle storage - Boat tours - Full-service spa - Gym - Kayaking - Motor boating - Outdoor pool - Personal motorized watercraft - Sauna - Water sports equipment - Yoga classes ### Family friendly - Dining table - Outdoor pool - Soundproofed rooms - Travel crib ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Beach towels - Beach umbrellas - Garden - Marina - On a lake - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Reflexology - Sports massages - Swedish massages ### Accessibility - No elevator - Tile flooring in room ### More - 2 floors - Art Deco architecture - Banquet hall - Built in 2018 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels - Streaming services ### Food and drink - Chef service - Dining table - Espresso maker - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Individual decor - Iron/ironing board - Mobile key entry - Phone - Safe - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 1500 per pet, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 48.85 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: MXN 1100 per vehicle (one-way, maximum occupancy 6) - Airport shuttle fee per child: MXN 1100 - Pet fee: MXN 1500 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 9:00 AM to 5:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Mia Bacalar Luxury Resort Mia Bacalar Luxury Mia Bacalar Luxury Resort Spa Mia Bacalar & Spa Bacalar Mia Bacalar Luxury Resort & Spa Resort Mia Bacalar Luxury Resort & Spa Bacalar Mia Bacalar Luxury Resort & Spa Resort Bacalar ## Frequently asked questions ### Does Mia Bacalar Luxury Resort & Spa have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–5:00 PM. ### Is Mia Bacalar Luxury Resort & Spa pet-friendly? > Yes, pets are allowed at this property. There's a fee of MXN 1500 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Mia Bacalar Luxury Resort & Spa? > Self parking is free at this property. ### What time is check-in at Mia Bacalar Luxury Resort & Spa? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at Mia Bacalar Luxury Resort & Spa? > Check-out is at noon. ### Does Mia Bacalar Luxury Resort & Spa provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 1100 per vehicle applies. ### Where is Mia Bacalar Luxury Resort & Spa located? > Situated on the waterfront, this luxury resort is steps from Lake Bacalar and 2.7 mi (4.3 km) from Laguna Bacalar Ecological Park. Fort of San Felipe and Canal de los Piratas are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mia Bacalar Luxury Resort & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 154 8 - Good 56 6 - Okay 24 4 - Poor 21 2 - Terrible 11 ### 10/10 Excellent #### ESTEFANY Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The place is really nice ajd the staff were super ##### ESTEFANY Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Patricia Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities PERFECT PROPERTY ##### Patricia Stayed 1 night in Aug 2025 ### 8/10 Good #### ALEJANDRO Dec 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3 nights in Bacalar Service and rooms were great! The problem was the restaurant….2 of 3 days okay for breakfast, last day everything was salty; awful for dinner, made 2 tries and regretted it. Angelica gave us a massage to my wife and I….very relaxing. Also great attention from Paco (lifeguard), he provided kayaks and paddle boards to use at the lake. ![](https://a.travel-assets.com/ugc/hotel-reviews/363DEBE4636E018A5FCB7AE89D24281D142B692B1734887746533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5520BFFD2F60C2DB6F9E78BA9E9E40C6FAF1AD281734887748357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6B36C6B1DAB05458C757392B16C7A876BAB751B31734887747193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALEJANDRO Stayed 1 night in Dec 2024 ### 8/10 Good #### Raul Nov 13, 2023 Liked: Cleanliness Suites are nice and spacious Staff you can find different treatment, at the lobby Tania is very nice. Food at the restaurant is ok 3 out of 5, service can be better took longer than it should to get a drink or even for them to take the order, not lack of staff there was only two tables with 2 guests each and maybe 5 staff members, not the usual good service you expect in Mexico. Get your tours at the town, 1/2 price Wave runners not working Anyways, a great place to relax, we ended up dining in town where you have great options The hotel is 10 mins from town, you may find another option closer or in town for similar or better price ##### Raul Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Julio Oct 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo espectaculares, totalmente recomendable. ##### Julio Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Angelica Sep 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very peaceful and unique ##### Angelica Stayed 1 night in Sep 2025 ### 8/10 Good #### Laura Gabriela Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Personal muy amable en todas las áreas. El spa está muy bien ##### Laura Gabriela Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Karla Patricia Aug 29, 2025 Liked: Cleanliness, staff & service Me gustó mucho las instalaciones, la comida y el servicio en el spa, fabuloso ##### Karla Patricia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Luis Antonio Treviño Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Súper Tranquia, súper relajante y muy buen servicio. Gracias ##### Luis Antonio Treviño Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Umberto Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura molto particolare e curata, su una laguna meravigliosa. Camere splendide, pulite e molto moderne. Ristorante piacevole, forse troppo caro ma di buona qualità. Nel complesso davvero un soggiorno gradevole. ##### Umberto Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jezahel Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La atención de su personal es excepcional ##### Jezahel Stayed 3 nights in Aug 2025 ### 6/10 Okay #### David Aug 12, 2025 Liked: Cleanliness, staff & service Ok place. Just arrived jets see ##### David Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Sonia Georgina Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar, para relajarse y disfrutar de la laguna, habitaciones excelentes ##### Sonia Georgina Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Brenda Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our second stay at MIA Bacalar, and it won’t be our last—our family is already planning a return visit for the Christmas holidays. The staff is incredibly friendly and welcoming, consistently going above and beyond to ensure we have a great experience. If there’s one area for improvement, it would be the breakfast, which could be more varied and satisfying. ![](https://a.travel-assets.com/ugc/hotel-reviews/c6b7e999-0769-4c07-9774-61c070e235ca-1753458998601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aee05759-65aa-4c5a-9597-9be8ebc0b937-1753458998362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brenda Stayed 1 night in Jul 2025 ### 8/10 Good #### Diana Belen Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy lindo y con la laguna súper ##### Diana Belen Stayed 2 nights in Jul 2025 ### 6/10 Okay #### cecilia Jul 16, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Cecilia El hotel es muy lindo com acceso privada a la Laguna, sin embargo, ya se nota un poco descuidado, donde hace falta mantenimiento, el servicio es lento aunque no haya gente y el personal es amable pero hay que estar pidiendo apoyo todo el tiempo, no se acercan ni ofrecen nada proactivamente. Tomamos un masaje en el spa y el baño olía horrible, no hay aromaterapia, medio sucias las regaderas. En fin, el lugar es muy bonito pero si no inyectan dinero mejor inyectarle también en servicio ##### cecilia Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### David Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Estuvimos muy a gusto las instalaciones muy bien y el spa perfecto ##### David Stayed 4 nights in May 2025 ### 4/10 Poor #### JOSE Jul 10, 2025 Liked: Staff & service Disliked: Property conditions & facilities #### No regreso jamás Rente habitación con alberca privada, la encontramos muy sucia y la reportamos, nunca fueron a darle mantenimiento, no la pudimos usar. No tenía caja fuerte, solicité una, quedaron de llevarla al día siguiente, nunca sucedió. El mini bar de la habitación no enfría, lo cambiaron por uno más grande. Se fue la señal de internet y TV, pregunté al recepcionista que empresa les daba el servicio de Internet y video y no supo responderme, afortunadamente apareció en ese momento la Gerente, le hice la misma pregunta y no sabía que empresa les daba el servicio de Internet. La alberca principal sucia y sumamente descuidada, la propiedad se ve triste, desatendida, urge darle mucho mantenimiento y cariño. El personal muy atento y con ganas de ayudar pero sin las herramientas necesarias ##### JOSE Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Sarita Jun 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó el lugar súper hermoso tranquilo me la pasé súper la atención excelente súper recomendado ![](https://a.travel-assets.com/ugc/hotel-reviews/caea76d8-d338-48f8-9135-752be3384fc4-1750374071209.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarita Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Kesia Apr 18, 2025 Liked: Cleanliness, staff & service Es excelente el hotel. Todo perfecto. No nos dieron mejor categoría, me dieron la q yo pedí en la página. Pero todo bien! ##### Kesia Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Susan Mar 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about Mia. The rooms and staff were absolutely amazing and friendly. The property was well kept and clean. I will definitely stay at Mia again. ##### Susan Stayed 4 nights in Mar 2025 ### 6/10 Okay #### BERNADETTE Feb 17, 2025 Disliked: Amenities, property conditions & facilities The property is nice, but many improvements need to been done for the price they charge to stay, expensive. Our room was very nice and clean, but AC gave a unpleasant smell, they offer aroma therapy fragrance but that lasted a little. Restaurant had great food, and servers are extremely nice, but very unorganized. I will not return. ##### BERNADETTE Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Oliver Feb 4, 2025 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities El mantenimiento y servicio es pésimo, tuvimos un par de accidente uno de consecuencias graves. Uno en la zona de alberca donde las tablas qué la rodean están sueltas y mi hijo se cayó y la más grave una desatencion por parte de la Gerente y el servicio de mantenimiento qué permitió que entrará el agua a la habitación ocasionando un accidente el cual tendrá implicaciones jurídicas. ##### Oliver Stayed 3 nights in Jan 2025 ### 6/10 Okay #### ivon orly Feb 3, 2025 Liked: Cleanliness, staff & service Está muy carente de personal , Y el personal está muy poco capacitado ##### ivon orly Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Juan Diaz Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great food, very calm place and friendly staff. The rooms are roomy and comfortable. Great place to stay, would stay again if I come back to Bacalar! ##### Juan Diaz Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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