Title: La Galuna Bacalar - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Galuna Bacalar Hotel with free parking, a short walk to Lake Bacalar ![Outdoor pool](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/3c9bb9c3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/84878b83.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/7d8c0655.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, Balcony | Terrace/patio](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/1b3c3a54.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/e2eddaf0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Galuna Bacalar at Mario Villanueva Madrid offers a peaceful getaway with practical comforts. Guests can swim in the outdoor pool, lounge on the sun-warmed terrace, or enjoy a meal at the restaurant. The property includes free WiFi and self-parking for a hassle-free stay. VIP Access 9.0 Wonderful ## Popular amenities - Breakfast available - Pool - 24/7 front desk - Housekeeping - Parking included - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or higher - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Deluxe Double Room](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/e302d75f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.2 Wonderful 12 reviews ### Highlights Air conditioning Smart TV Separate bedroom Private bathroom Rainfall showerhead Free bottled water Cable channels Daily housekeeping - Sleeps 4 - 2 Queen Beds ![Deluxe Double Room, Balcony](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/0bbc4da5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Balcony 10.0 Exceptional 3 reviews ### Highlights Balcony Air conditioning Smart TV Separate bedroom Private bathroom Rainfall showerhead Free bottled water Cable channels - Sleeps 4 - 2 Queen Beds ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/d25492ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Jetted Tub 10.0 Exceptional 1 review ### Highlights Air conditioning Smart TV Separate bedroom Private bathroom Jetted bathtub Rainfall showerhead Free bottled water Cable channels - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Master Suite with Private Heated Pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/107000000/106760000/106752000/106751998/d2d3aac4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Amaranto Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Free WiFi 10.0 Exceptional 43 reviews CA $213 CA $261 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Bacalar-Hotels-Amaranto-Hotel-Boutique.h106751998.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a163c90b-702b-4393-8f24-4cfc9110abd2&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66430000/66425600/66425545/477978e2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 232 reviews CA $320 CA $390 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Bacalar-Hotels-Habitas-Bacalar.h66425545.Hotel-Information?chkin=2025-10-8&chkout=2025-10-9&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a163c90b-702b-4393-8f24-4cfc9110abd2&top_cur=CAD) Ad ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 359 reviews CA $116 CA $144 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Chetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a163c90b-702b-4393-8f24-4cfc9110abd2&top_cur=CAD) Ad ![Stereo](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96350000/96345100/96345019/1681a680_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Glamping Asana Bacalar Breakfast & Kayak Bacalar - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 68 reviews CA $42 CA $54 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Bacalar-Hotels-Asana-Bacalar-Glamping.h96345019.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=6131112&destination=Bacalar&destType=MARKET&latLong=18.678294,-88.392393&searchId=a163c90b-702b-4393-8f24-4cfc9110abd2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-La-Galuna-Bacalar.h57191067.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-La-Galuna-Bacalar.h57191067.Hotel-Information) ## About the area Mario Villanueva Madrid, a neighborhood in Bacalar, is home to La Galuna Bacalar. Lake Bacalar and Laguna Bacalar Ecological Park reflect the area's natural beauty and area attractions include Manatee Sanctuary and Santuario del Manati. Dr. Alfredo Barrera Marin Botanical Garden and Payo Obispo Zoo are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.68668%2C-88.38636&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AHw7d5ayjVF7YD6fJb-XFw0C0fk=) Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930 ### What's nearby - Laguna Bacalar Ecological Park - 5 min walk - 0.4 km - Fort of San Felipe - 15 min walk - 1.3 km - Municipal Spa of Bacalar - 3 min drive - 1.9 km - Cenote Negro - 4 min drive - 2.6 km - Cenote Cocalitos - 7 min drive - 5.8 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive ### Restaurants - ‪asadero el establo - ‬9 min walk - ‪La Playita - ‬11 min walk - ‪Mistura - ‬7 min walk - ‪Xoloitzcuintle Bacalar - ‬7 min walk - ‪La Catrina - ‬11 min walk ## About this property ### La Galuna Bacalar Hotel near Lake Bacalar La Galuna Bacalar provides a terrace and more. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), a front-desk safe, and smoke-free premises - A 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guestrooms at La Galuna Bacalar offer perks such as air conditioning, as well as amenities like free WiFi and free bottled water. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - 40-inch Smart TVs with cable channels ## Similar properties ![On the beach, sun loungers](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/d967326f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk 8.6 Excellent 239 reviews CA $145 CA $179 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/89000000/88130000/88120100/88120004/3339c632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AGAM Hotel Boutique Bacalar - Adults Only Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.2 Wonderful 81 reviews CA $96 CA $120 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=88120004&PinnedHotelID=88120004&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 359 reviews CA $116 CA $144 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/40000000/39080000/39070500/39070443/6d5466e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tuparenda Bacalar Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.6 Exceptional 259 reviews CA $82 CA $103 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=39070443&PinnedHotelID=39070443&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/20944a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,000 reviews CA $186 CA $228 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 168 reviews CA $177 CA $218 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids pool 9.2 Wonderful 261 reviews CA $183 CA $225 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Apartments Azure Bacalar - Pool - Free WiFi - Air conditioning - Outdoor space 9.0 Wonderful 62 reviews CA $80 CA $101 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=98456437&PinnedHotelID=98456437&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/116000000/115190000/115181300/115181300/40994fb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Brisas Bacalar Bacalar - Free WiFi - Air conditioning - Housekeeping - Grocery/convenience store 9.4 Exceptional 19 reviews CA $57 CA $72 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=115181300&PinnedHotelID=115181300&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/967a15d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropic Bacalar Hotel Bacalar - On private beach - Spa - Parking included - Free WiFi 9.0 Wonderful 139 reviews CA $85 CA $107 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=66213045&PinnedHotelID=66213045&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 for adults and MXN 400 for children ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch smart TV with cable channels ### Food and drink - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 400 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as La Galuna Bacalar Hotel La Galuna Bacalar Bacalar La Galuna Bacalar Hotel Bacalar ## Frequently asked questions ### Does La Galuna Bacalar have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at La Galuna Bacalar? > As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at La Galuna Bacalar on Oct 31, 2025 start from CA $90.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chetumal-Hotels-La-Galuna-Bacalar.h57191067.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is La Galuna Bacalar pet-friendly? > No, pets are not allowed at this property. ### How much is parking at La Galuna Bacalar? > Self parking is free at this property. ### What time is check-in at La Galuna Bacalar? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at La Galuna Bacalar? > Check-out is at 11:00 AM. ### Where is La Galuna Bacalar located? > Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Ecopark Bacalar and Lake Bacalar. Laguna Bacalar Ecological Park and Zócalo are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## La Galuna Bacalar Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 142 8 - Good 64 6 - Okay 13 4 - Poor 9 2 - Terrible 1 ### 9.4/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### andrea Sep 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The decorations were beautiful. The room & property were clean. The man at the front desk check in was nice. ##### andrea Stayed 1 night in Aug 2025 ### 8/10 Good #### Judith Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value for money. Friendly staff ##### Judith Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Sean Jul 5, 2025 Liked: Amenities The check in was easy and the hotel staff were very attentive. Awesome location! ##### Sean Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Laura May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a wonderful stay . I used the bike they rent , loved the location so close to the pier . ##### Laura Stayed 2 nights in Apr 2025 ### 8/10 Good #### Omar Jun 11, 2025 Liked: Cleanliness Very clean room, as described on the website with friendly staff. ##### Omar Stayed 1 night in Jun 2025 ### 6/10 Okay #### Emmett Sep 9, 2025 Liked: Staff & service Disliked: Property conditions & facilities The floor in our room has chipped and had repaired and unrepaired holes throughout. The vanish on the front building stones was so strong smelling it was hard to take. The walls are paper thin, we could here everything outside and the pool water was sadly too cloudy to want to get into. ##### Emmett Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mary May 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were super friendly, especially Leo. He was super friendly, funny, and just overall amazing! Would stay here again =) ##### Mary Stayed 2 nights in May 2025 ### 10/10 Excellent #### Julio May 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was good overall ##### Julio Stayed 3 nights in Apr 2025 ### 8/10 Good #### Octavio Jul 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Octavio Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jade Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better. ##### Jade Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kristina Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stop in Bacalar Nice and well maintained hotel. Good mexican breakfast. Good location 1km form main square. ##### Kristina Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Adrian Mar 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay!! Friendly staff, rooms were bigger than we thought they would be and super clean. We went on a family trip, 10 of us between adults and kids, felt safe at all times. After the lake we walked to the centro from the hotel at night,there was a night market with all types of food and goodies. Families, couples, groups of friends and some by people by themselves, we were all enjoying the great atmosphere, lots of fun!!! ##### Adrian Stayed 1 night in Mar 2025 ### 10/10 Excellent #### ulrike Jan 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sisters trip Very clean rooms and comfortable beds. High ceilings and the fan was sufficient for comfort although AC was available. Staff very friendly and helpful. ##### ulrike Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Daniel Jan 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a very pleasant stay! ##### Daniel Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### angel Sep 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, away from noise, w’ll return ##### angel Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Rebeca de la Paz Apr 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a little but beautiful hotel, very friendly staff, delicious breakfast, clean and very nice rooms. We absolutely loved it ##### Rebeca de la Paz Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Graciela May 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I had no problems with this hotel very nice and well kept. ##### Graciela Stayed 2 nights in May 2024 ### 10/10 Excellent #### Cory Jan 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a great property with nice rooms and very pleasant and helpful staff! The location was great for walking downtown and being close to the lagoon. Would definitely return! ##### Cory Stayed 1 night in Jan 2023 ### 8/10 Good #### Manuel Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice service, just missing a coffee maker in the room. ##### Manuel Stayed 3 nights in Jun 2024 ### 8/10 Good #### Alfonso Apr 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice please two blocks from the parque ##### Alfonso Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Leticia Feb 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was great, stayed for one night, last minute stay, it went well. Not many options for Early morning coffee. ##### Leticia Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Parkcity Landscaping Jan 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome time. The place was a gem. ##### Parkcity Landscaping Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Karl Jan 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good value for money Very nice hotel at good price. New and clean. Friendly staff. ##### Karl Stayed 3 nights in Jan 2023 ### 8/10 Good #### Kevin Feb 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Rooms are clean and nice, in hotel amenities it is great with the exception of a restaurant as the bar only serves breakfast so we were on our own for dinner, It’s a nice property. ##### Kevin Stayed 1 night in Feb 2023 ### 8/10 Good #### Rene Jul 12, 2023 Liked: Staff & service, property conditions & facilities ✌nice customer service! ##### Rene Stayed 2 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Grand Oasis Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Oasis-Cancun-All-Inclusive.h64052.Hotel-Information) > > [Seadust Cancún All Inclusive Family Resort](https://www.expedia.ca/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information) > > [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > > [Hyatt Ziva Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information) > > [Excellence Playa Mujeres - 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