Title: MBH Maya Bacalar Hotel Boutique - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # MBH Maya Bacalar Hotel Boutique Waterfront serenity awaits at this stylish retreat where guests can lounge on private beach cabanas or book rejuvenating treatments just steps from the water ## Photo gallery for MBH Maya Bacalar Hotel Boutique ![Deluxe Suite, Jetted Tub - MBH Maya Bacalar Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite, Private pool - MBH Maya Bacalar Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/61c16bf5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - MBH Maya Bacalar Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/6917b0b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, Private pool | Living area - MBH Maya Bacalar Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee66768.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, Jetted Tub - MBH Maya Bacalar Hotel Boutique (Bacalar)](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/09ea5529.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies MBH Maya Bacalar Hotel Boutique offers a peaceful escape right on the water with stunning rooftop terrace views. Relax with a massage in the sauna, enjoy free WiFi, or unwind in the outdoor entertainment area. Beach cabanas provide perfect waterfront relaxation spots. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - On private beach - Hot tub - Spa - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Suite, Lagoon View ![Suite, Lagoon View](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/d1c6ac47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Lagoon View 8.6 Excellent 4 reviews ### Highlights Balcony or patio Air conditioning Smart TV Fan Separate bedroom Hair dryer Minibar Free bottled water - 431 sq ft - 1 bedroom - Lagoon view - Sleeps 4 - 1 King Bed and 1 Double Murphy Bed ### View all photos for Jungle View Suite ![Jungle View Suite](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/f5337392.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Jungle View Suite ### Highlights Balcony or patio Air conditioning Smart TV Fan Separate bedroom Hair dryer Minibar Free bottled water - 431 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Murphy Bed ### View all photos for Deluxe Suite, Jetted Tub ![Deluxe Suite, Jetted Tub | View from room](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/c82cb381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Jetted Tub 9.8 Exceptional 6 reviews ### Highlights Balcony or patio Private outdoor hot tub Air conditioning Smart TV Fan Separate bedroom Jetted bathtub Hair dryer - 431 sq ft - 1 bedroom - Lagoon view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Studio ![Deluxe Studio | View from room](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/ea7cb693.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Air conditioning Smart TV Fan Hair dryer Free bottled water Satellite channels Daily housekeeping - 431 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Suite, Private pool ![Deluxe Suite, Private pool | View from room](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/6c74d9b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Private pool 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Private plunge pool Air conditioning Smart TV Fan Separate bedroom Hair dryer Free bottled water - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-MBH-Maya-Bacalar.h38966652.Hotel-Information) ## About the area Located in Bacalar, MBH Maya Bacalar Hotel Boutique is in the suburbs and on a private beach. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.72325%2C-88.36806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nNFJU7mgF9pmx9qmaOEVhvp-cqE=) Carretera Federal 307 Chetumal-Cancún, Km 25 mas 600, Bacalar, QROO, 77930 ### What's nearby - Lake Bacalar \- 6 min walk \- 0.6 km - Laguna Bacalar Ecological Park \- 11 min drive \- 7.5 km - Municipal Spa of Bacalar \- 14 min drive \- 9.3 km - Cenote Cocalitos \- 17 min drive \- 12.5 km - Cenote Azul \- 17 min drive \- 12.8 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive ### Restaurants - ‪asadero el establo - ‬5 min drive - ‪Las Miches De La 1 - ‬7 min drive - ‪Marisqueria El Taco Loco - ‬5 min drive - ‪Pueblo Pirata - ‬3 min drive - ‪Mistura - ‬7 min drive ## About this property ### MBH Maya Bacalar Hotel Boutique Hotel near Lake Bacalar Consider a stay at MBH Maya Bacalar Hotel Boutique and take advantage of a beach bar, a rooftop terrace, and a garden. This hotel is a great place to bask in the sun with a private beach and free beach cabanas. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an outdoor entertainment area and a bar. Additional perks include: - Free self parking - Full breakfast (surcharge), bike rentals, and concierge services - A front-desk safe, beach towels, and smoke-free premises - Guest reviews give top marks for the helpful staff Room features All guestrooms at MBH Maya Bacalar Hotel Boutique boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Other amenities include: - Showers, tubs or showers, and free toiletries - 55-inch Smart TVs with satellite channels - Balconies or patios, wardrobes/closets, and fans ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f8518c05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 180 reviews CA $182 CA $224 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids pool 9.4 Exceptional 295 reviews CA $231 CA $284 total includes taxes & fees Jan 17 - 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Parking included - Free WiFi 9.6 Exceptional 129 reviews CA $258 CA $316 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=85139845&PinnedHotelID=85139845&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/642ceba6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mia Bacalar Luxury Resort & Spa Bacalar - Pool - Breakfast included - Spa - Pet friendly 8.6 Excellent 277 reviews CA $385 CA $470 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/71000000/70020000/70018800/70018721/8d29d274.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Khaban Bacalar Hotel Boutique Bacalar - Pool - Breakfast included - Spa - Parking included 8.4 Very good 83 reviews CA $221 CA $277 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=70018721&PinnedHotelID=70018721&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/97000000/96020000/96013100/96013081/a39e2757.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Boca de Agua Bacalar A Member of Design Hotels Xul-Ha - On private beach - Pool - Spa - Parking included 8.8 Excellent 39 reviews CA $415 CA $504 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=96013081&PinnedHotelID=96013081&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily full breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 350 for children - A bar/lounge - A beach bar - A restaurant ### Things to do - Bicycle rentals - Hiking/biking trails - Hot tub - Sauna - Steam room ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach towels - Free beach cabanas - Garden - In a national park - On a private beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Rooftop terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 3 floors - 4 buildings - Built in 2019 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with satellite channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Fan - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome 3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 350 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as MBH Maya Bacalar Mbh Maya Bacalar Bacalar MBH Maya Bacalar Hotel Boutique Hotel MBH Maya Bacalar Hotel Boutique Bacalar MBH Maya Bacalar Hotel Boutique Hotel Bacalar ## Frequently asked questions ### Is MBH Maya Bacalar Hotel Boutique pet-friendly? ### How much does it cost to stay at MBH Maya Bacalar Hotel Boutique? ### How much is parking? ### What time is check-in at MBH Maya Bacalar Hotel Boutique? ### What time is check-out at MBH Maya Bacalar Hotel Boutique? ### Where is MBH Maya Bacalar Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## MBH Maya Bacalar Hotel Boutique Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 248 8 - Good 84 6 - Okay 18 4 - Poor 23 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Silvia Dec 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect for a quiet and relaxing stay. Beautiful lake views and easy access to the lake in the middle of the beautiful trees and nature. Short drive to town if you want to go out and enjoy the restaurants and town life. Would 100% go back, and recommend to MBH to friends and family ##### Silvia Stayed 7 nights in Dec 2025 ### 8/10 Good #### Vaishali Dec 1, 2025 Liked: Property conditions & facilities The staff was amazing, so kind and helpful. Also, The quietness and the calm was amazing. It was almost like we were at our private resort. ![](https://a.travel-assets.com/ugc/hotel-reviews/3c2926f7-882e-4fa5-aa08-269ac3660a02-1764606132223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d07a4f90-ec30-4c14-979a-86f44da53992-1764606134257.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/203a9916-bfcc-4de8-8d7f-c9e1dd1de3ec-1764606134492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vaishali Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Francisco Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent place to stay, clean and spacious room, staff very friendly but the most remarkable thing is that we left the safe box open with our valuables, passports and cash before they clean the room and everything was there, when we returned, nothing was missing 😀 and the place is amazing the lake 3 minutes away from our room. ##### Francisco Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Ashton Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our fourth stay at MBH. We love the quiet property. Staff and service are excellent as always. Looking forward to our fifth stay ##### Ashton Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Maria Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities In my experience, everything was great; the perfect place to relax and spend time with ##### Maria Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Dan Feb 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay, very clean and wonderful staff. Just outside of Bacalar which means it was nice and quiet. Loved the stay and would recommend to others. ##### Dan ### 10/10 Excellent #### Brenda Mar 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place and room ##### Brenda Stayed 1 night in Mar 2025 ### 10/10 Excellent #### MARTA Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is secluded, quiet and safe. ##### MARTA Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### veronica Jan 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, great amenities Take advantage of everything they offer! Its a beatiful place, make sure you explore🙏 ##### veronica Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Herica Jun 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The atmosphere was very pleasant, the prople were very nice and the room was clean. ##### Herica Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Victoria Feb 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Picturesque lagoon views Great stay. Staff friendly, helpful & easily contactable via whatsapp. Breakfast from their hotel was delicious & was able to be served to our balcony. Room & balcony spacious with tranquil lagoon views. Kayaks, paddleboards & life jackets available to use - would recommend an early morning to do this at sunrise! ##### Victoria Stayed 2 nights in Jan 2025 ### 8/10 Good #### Davis Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great experience. Nice place and staff helpful and friendly. Only downside was that the hot tub was not working and that was one of the reasons I chose this property. ##### Davis Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Daniel Jan 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful boutique hotel. Paradise. Quite, comfortable beds. Weather so nice, we left the doors open with mesh screen. Peaceful mornings and sunsets. Food at restaurant was delicious ##### Daniel Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Zulma Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible stay! Location was nice and secure with private access to the lagoon. The staff was extraordinarily nice and helpful. Check in was a breeze the girls at the front desk were very nice. Our room was spacious, the AC was perfect and our bed was probably the most comfortable bed I’ve ever slept in. Would definitely recommend this hotel! ##### Zulma Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Lisa K. Turner- Oct 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet, beautiful area, peaceful. Great food at the restaurant. Clean, comfortable. The only suggestion would be complimentary coffee since the restaurant doesn’t open until 8 and for early risers it’s tough to have to wait for coffee ##### Lisa K. Turner- Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Marco a Sep 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff ##### Marco a Stayed 3 nights in Aug 2023 ### 8/10 Good #### Toni-Lee Nov 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful setting on the shore of Lake Bacalar. The dock was a perfect place to hang out. We were only there for one night, would like to have stayed longer. ##### Toni-Lee Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Shannon Oct 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very wonderful staff, always attentive. The grounds are rustic. Uneven ground could be difficult for some people. The rooms are great, updated and safe. ##### Shannon Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Evelyn Aug 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved loved this property… wished I’ve stayed 2 nights instead of one. It’s a 10 minute drive to downtown as MBH Maya Bacalar is in the middle of jungle but so nice to wake up to the scenery and the amazing lagoon. The kids enjoyed every second of our stay. We took advantage of the paddle boards kayak and of course swimming in this beautiful lagoon. Can’t wait to go back to this amazing place. ##### Evelyn Stayed 1 night in Jul 2024 ### 6/10 Okay #### Erika Sep 22, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The hotel has no ammenities at all, a very small restaurant with no AC. We did not have hot water on the first day and had to call maintenance for the bathroom. They cleaned leaves with a VERY noisy machine daily distrupting all the peace. No pool, yes you have a beautiful lagoon but only 6 very uncomfortable beds. The hotel is very far from everythong so taxis are very expensive. Staffnis amazing though and food was great. ##### Erika Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Andrea Dec 3, 2024 The view from our room was absolutely breathtaking! Cleanliness in the room needs improvement. Taking a shower the first day was a horrible experience. Drain was clogged and water completely flooded the bathroom. We used towels to prevent water from running into the bedroom. Issue was reported and not addressed until later in the day (staff is not available until 8:00am). No apologies were given. ##### Andrea Stayed 3 nights in Nov 2024 ### 4/10 Poor #### steve Feb 5, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Well, the staff are nice, but it doesn't make a difference in the rating. The hotel itself is run down. The room is pathetic, a really sad place to come back to after a day in the sun. And the bugs and bites on your feet and ankles, horrible. So we barely hung out at the hotel itself. The dock has a few wooden chairs that are so uncomfortable, there are literally 2 chairs that are made of fabric, all the others are wood and not a single cushion on site. So bring your own cushion. The bar by the dock is a joke, almost no alcohol and dirty. This place deserves 2 stars at best. It's misleading, the pictures of this place are fake, (I was catfished) not the actual resort in its current state. It's a bait and switch. But there are plenty of beach clubs nearby with nice chairs, umbrellas and good drinks. As for MBH, I would stay away at all costs. ##### steve Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Michael Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for couples! ##### Michael Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### raul ascencion peña Nov 30, 2025 Liked: Cleanliness, property conditions & facilities Todo exelenta ##### raul ascencion peña Stayed 2 nights in Nov 2025 ### 8/10 Good #### Maria Nov 8, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities If you stay you must have your own transportation ##### Maria Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - 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