[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Xcabal Hotel Boutique Lakeside elegance meets relaxation at this boutique hotel where travelers can savor fine dining experiences and indulge in rejuvenating spa treatments ![Exterior](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/03fa2d2a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room, 1 King Bed, Lagoon View](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/94c44b70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, Multiple Beds, Balcony, Partial Lake View](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/c2bf5d79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/360fe981.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/fd92c778.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Xcabal Hotel Boutique, by the lake, offers a tranquil escape with a garden and terrace. Enjoy sophisticated meals at Itzel restaurant or book spa services like massages and nail treatments. Practical amenities include in-room WiFi and luggage storage for a hassle-free stay. 9.4 Exceptional ## Popular amenities - Spa - Bar - Breakfast available - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=66165294&PinnedHotelID=66165294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=66165294&PinnedHotelID=66165294&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=66165294&PinnedHotelID=66165294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=66165294&PinnedHotelID=66165294&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=66165294&PinnedHotelID=66165294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=66165294&PinnedHotelID=66165294&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=66165294&PinnedHotelID=66165294&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=66165294&PinnedHotelID=66165294&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Standard Double Room, 1 King Bed, Lagoon View | Terrace/patio](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/afe166b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, Lagoon View ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer - 323 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Deluxe Double Room, 1 King Bed, Lagoon View](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/94c44b70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Lagoon View 9.6 Exceptional 4 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer - Lagoon view - Sleeps 2 - 1 King Bed ![Design Quadruple Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/0daca1a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Quadruple Room, Lagoon View 10.0 Exceptional 3 reviews ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Renovated in 2020 Hair dryer Private bathroom Eco-friendly toiletries - 178 sq ft - Lagoon view - Sleeps 4 - 1 King Bed OR 1 Queen Bed ![Family Room, Multiple Beds, Balcony, Partial Lake View](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/c2bf5d79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds, Balcony, Partial Lake View ### Highlights Balcony Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer - Partial lake view - Sleeps 6 - 2 King Beds and 1 Double Bed ![Standard Triple Room, 2 Double Beds](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/041f2344.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer - Sleeps 3 - 2 Double Beds ![Standard Double Room, 1 King Bed, Lake View](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/ccd83bcb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed, Lake View ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer - Lake view - Sleeps 2 - 1 King Bed ![Triple Room](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/091024f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 10.0 Exceptional 2 reviews ### Highlights Deck/patio Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer - Sleeps 3 - 1 Twin Bed and 1 King Bed ![Standard Double Room, 1 King Bed](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/f9815671.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 King Bed ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer - Sleeps 2 - 1 King Bed ![Design Quadruple Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/7ce9988c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Quadruple Room, Lagoon View ### Highlights Furnished balcony Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer - Lagoon view - Sleeps 4 - 2 King Beds ![Premium Double Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/e3d3403b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, Lagoon View ### Highlights Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer In-room massage - Lagoon view - Sleeps 2 - 1 King Bed ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/90d6842d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed, Lagoon View ### Highlights Individually furnished Individually decorated Air conditioning Renovated in 2020 Private bathroom Eco-friendly toiletries Hair dryer Located on the ground floor - 194 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Individually decorated, individually furnished, iron/ironing board](https://images.trvl-media.com/lodging/67000000/66170000/66165300/66165294/e1c4ec63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Queen Bed 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Renovated in 2020 Ceiling fan Hair dryer Private bathroom Eco-friendly toiletries - 86 sq ft - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Experiencia-Xcabal.h66165294.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Experiencia-Xcabal.h66165294.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.70798%2C-88.38293&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8H1FUUnBClsNZLWU0eEKyfCvM80=) Carretera Federal Chetumal-Cancun KM 23, Bacalar, QROO, 77930 #### What's nearby - Lake Bacalar - 14 min walk - 1.2 km - Polytechnic University of Bacalar - 4 min drive - 2.5 km - Laguna Bacalar Ecological Park - 4 min drive - 3.3 km - Fort of San Felipe - 4 min drive - 4.0 km - Cenote Cocalitos - 8 min drive - 7.6 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive #### Restaurants - ‪asadero el establo - ‬2 min drive - ‪Mistura - ‬4 min drive - ‪Xoloitzcuintle Bacalar - ‬4 min drive - ‪Marisqueria El Taco Loco - ‬19 min walk - ‪Pueblo Pirata - ‬9 min walk ## About this property ### Xcabal Hotel Boutique Hotel remodeled in 2020 and located near Lake Bacalar Take advantage of a terrace, a garden, and a bar at Xcabal Hotel Boutique. Treat yourself to spa services, such as a manicure/pedicure or a massage. Be sure to enjoy a meal at Itzel, the on-site fine-dining restaurant. Stay connected with free in-room WiFi. Additional perks include: - Free self parking - Cooked-to-order breakfast (surcharge), outdoor furniture, and tour/ticket assistance - A water dispenser, smoke-free premises, and wedding services Room features All guestrooms are individually furnished, and include comforts such as air conditioning, as well as amenities like free WiFi. Extra conveniences in all rooms include: - Bathrooms with eco-friendly toiletries and showers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/94000000/93530000/93521600/93521563/768bbfa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cristalino Lagoon Front Hotel Restaurant & SPA Bacalar - Pool - Parking included - Free WiFi - Restaurant 9.8 Exceptional 145 reviews CA $213 CA $262 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=93521563&PinnedHotelID=93521563&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 2 Queen Beds, Balcony, Lagoon View](https://images.trvl-media.com/lodging/79000000/78080000/78076200/78076136/9c6db1ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amainah Bacalar Hotel Boutique - Adults Only Bacalar - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 486 reviews CA $222 CA $273 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=78076136&PinnedHotelID=78076136&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 168 reviews CA $177 CA $218 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Studio Suite, 1 King Bed | Terrace/patio](https://images.trvl-media.com/lodging/89000000/88700000/88696300/88696256/a7b72f53.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BACALARI HOTEL BOUTIQUE Mario Villanueva Madrid - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 46 reviews CA $172 CA $212 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=88696256&PinnedHotelID=88696256&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun loungers](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/d967326f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk 8.6 Excellent 239 reviews CA $151 CA $186 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Bungalow, Lagoon View | Terrace/patio](https://images.trvl-media.com/lodging/96000000/95520000/95519500/95519439/5b03d89b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BoaBoa Bacalar Mario Villanueva Madrid - Spa - Pet-friendly - Free WiFi - Air conditioning 9.4 Exceptional 108 reviews CA $57 CA $73 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=95519439&PinnedHotelID=95519439&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/67000000/66430000/66425600/66425545/477978e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Our Habitas Bacalar – Adults Only Bacalar - Breakfast included - Spa - Parking included - Free WiFi 9.6 Exceptional 231 reviews CA $319 CA $390 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=66425545&PinnedHotelID=66425545&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 359 reviews CA $116 CA $144 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | Bathroom](https://images.trvl-media.com/lodging/27000000/26960000/26958300/26958274/09ded73e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mia Bacalar Luxury Resort & Spa Bacalar - Pool - Breakfast included - Spa - Pet-friendly 8.6 Excellent 264 reviews CA $654 CA $795 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=26958274&PinnedHotelID=26958274&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, body treatments, body wraps, body scrubs](https://images.trvl-media.com/lodging/5000000/4240000/4239300/4239297/20944a04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Encantado Bacalar - On private beach - Pool - Hot tub - Spa 9.4 Exceptional 1,000 reviews CA $186 CA $228 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=4239297&PinnedHotelID=4239297&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Onsite parking options include a garage ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 10 to 15 per person - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - Itzel ### Things to do - Kayaking - Water sports equipment ### Conveniences - Limited-hour front desk - Luggage storage - Water dispenser ### Guest services - Housekeeping (on request) - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Garden - On a lake - Outdoor furniture - Terrace ### Spa - Couples treatment rooms - Manicures/pedicures - Massage ### Accessibility - No elevator - Smooth flooring in room ### More - 3 buildings - 6 floors - Eco-friendly cleaning products used - Renovated entire property - January 2020 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### More - Air conditioning - Eco-friendly toiletries - Individual decor - Individual furnishings - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The property charges 3 percent for credit card payments The front desk is open daily from 8:00 AM - 10:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person - Early check-in is available for a fee (subject to availability) - Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property ### Property is also known as Experiencia Xcabal Xcabal Hotel Boutique Hotel Xcabal Hotel Boutique Bacalar Xcabal Hotel Boutique Hotel Bacalar ## Frequently asked questions ### Is Xcabal Hotel Boutique pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Xcabal Hotel Boutique? > Self parking is free at this property. ### What time is check-in at Xcabal Hotel Boutique? > Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available. ### What time is check-out at Xcabal Hotel Boutique? > Check-out is at noon. Late check-out is available for a fee. ### Where is Xcabal Hotel Boutique located? > Situated on the waterfront, this hotel is 0.6 mi (0.9 km) from Lake Bacalar and within 3 mi (5 km) of Polytechnic University of Bacalar and Ecopark Bacalar. Laguna Bacalar Ecological Park and Zócalo are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Xcabal Hotel Boutique Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 40 8 - Good 8 6 - Okay 2 4 - Poor 2 2 - Terrible 0 ### 10/10 Excellent #### GIUSEPPE Aug 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Camera con affaccio diretto sulla Laguna, molto ampia e pulita. Ottimo anche il ristorante. ##### GIUSEPPE Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Jorge Jan 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and great hostess service . ##### Jorge Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Luis Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel excelente , bien ubicado frente a la laguna . Su restaurante es excelente y el personal en general excelente ##### Luis Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### barbara Oct 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are looking for a peaceful retreat, this is the place ! Lovely, friendly, kind staff. ##### barbara Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Nathalie Sep 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and excellent customer service especially by the receptionist. Definitely a place to recommend! ##### Nathalie Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Giselle Aug 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities El servicio desde la llegada es increíble, el chico de recepción te explica todo muy bien y te da opciones. La comida del restaurante es deliciosa y la vista es espectacular ##### Giselle Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Evangelina Sep 26, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mi sueno se hizo realidad en este hermoso lugar en donde disfrutamos al máximo. Laguna Bacalar, Hotel, alimentos, paseos, personas todo fue maravilloso. ##### Evangelina Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Armando Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar a pasos de la laguna. Mi habitación con la mejor vista, y una terraza increíble. Excelente opción en Bacalar ##### Armando ### 8/10 Good #### jesus andres Aug 14, 2024 Liked: Staff & service La comida muy rica y el personal muy atento solo que le falta modernizar las habitaciones y que fumiguen habían muchos insectos y lagartijas, le faltó esa luz afuera en la terraza / balcón es muy buena opción solo hay que hacer más limpieza y modernizarse ##### jesus andres Stayed 1 night in Aug 2024 ### 6/10 Okay #### TED ANDREY DOMINGUEZ Oct 29, 2023 Disliked: Property conditions & facilities Propiedad en construcción, obstruyendo entradas, caminos a las habitaciones inseguros y sucios. Servicio al área de la Laguna muy tardado. Restaurante muy bueno. ##### TED ANDREY DOMINGUEZ Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Cesar Sep 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me volvería a hospedar mil veces mas, el acceso a la orilla de la Laguna es fantástico, aunque demoraron un poco en la entrega de la habitación, vale mucho la pena, sin embargo si no tienes vehículo propio quizá se complique un poco tu transportación ##### Cesar Stayed 1 night in Aug 2023 ### 8/10 Good #### Mireily Aug 21, 2023 Liked: Staff & service, amenities Hotel has an espectacular view, good restaurant, an amazing staff. The only area to improve is that they need to be attentive to the details. For example: room walls with poor paint, spider webs on roofs and corners, some floor boars were loose or broken, sink pipeline with tape and others details. ##### Mireily Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Paul Sep 20, 2024 ##### Paul Stayed 1 night in Aug 2024 ### 10/10 Excellent #### MANLIO FLAVIO Sep 12, 2024 ##### MANLIO FLAVIO Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Ever Sep 4, 2024 ##### Ever Stayed 1 night in Aug 2024 ### 8/10 Good #### SILVIA Feb 27, 2024 ##### SILVIA Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Aldara Jan 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Aldara Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### trevor Dec 21, 2023 ##### trevor Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Tabitha Dec 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tabitha Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Andrea Sep 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful and so well mantained. We stayed at the quadruple lagoon view room and the view was to die for. My dad took a kayak out in the sunrise and was so happy about it. The only room for improvement I saw was that drinks service was a bit slow if you were hanging out at the lagoon since the bar is all the way in the lobby. There were some other guests who were a bit disruptive to the whole peaceful mood of the hotel but it was not the hotel's fault at all. We also had lunch at the restaurant and we were pleasently surprised as the food was really good. Would definitely stay here again! ##### Andrea ### 4/10 Poor #### Jose Gabriel Sep 11, 2023 Liked: Cleanliness ##### Jose Gabriel Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Morten Sep 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Morten Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Yahir Jul 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities El lugar esta muy tranquilo y fue de lo más cómodo, para la distancia ya se en coche o taxi, el personal súper amable. La comida del restaurante está muy rica ##### Yahir Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Verified traveller Jul 13, 2023 Disliked: Cleanliness, property conditions & facilities ##### Verified traveller ### 10/10 Excellent #### KAREN JIMENA Jun 12, 2023 ##### KAREN JIMENA Stayed 1 night in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)