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BACALARI HOTEL BOUTIQUE

4.0 star property
Travelers can dive into the outdoor pool for a refreshing daytime swim or enjoy an evening of fine dining at this adults-only retreat

Choose dates to view prices

Bacalari offers grown-up relaxation in Mario Villanueva Madrid. Guests can cool off in the outdoor pool, book a spa massage, or enjoy a meal at the on-site restaurant. Practical amenities like free WiFi and laundry facilities make extended stays comfortable.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 per person
  • Hosted evening meal: MXN 800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Does BACALARI HOTEL BOUTIQUE have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at BACALARI HOTEL BOUTIQUE?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at BACALARI HOTEL BOUTIQUE on May 27, 2026 start from CA $178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BACALARI HOTEL BOUTIQUE pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at BACALARI HOTEL BOUTIQUE?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at BACALARI HOTEL BOUTIQUE?

Check-out is at noon.

Where is BACALARI HOTEL BOUTIQUE located?

Located in Mario Villanueva Madrid, this hotel is steps from Ecopark Bacalar and Laguna Bacalar Ecological Park. Lake Bacalar is 0.4 mi (0.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 51 out of 65 reviews
Rating 8 - Good. 7 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 0 out of 65 reviews

Reviews

Verified

10/10 Excellent

Elie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to restaurants and with a good view of the lagoon. Has a nice pool to cool off as well.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Zaide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spotless rooms, and a lovely restaurant make this place feel welcoming and comfortable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We were sad to leave Bacalari Boutique Hotel. Vanessa, Hannah, Dana, Oscar, Eric and last but not least Marco who were all such lovely welcoming and helpful staff who made our stay so special.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely awesome. They made us feel so welcome. Extra thanks to Marcos, Dona, Hannah, Veneta, the kitchen staff, cleaners, and the friendly maintenance guy. The rooms were good, the food excellent and the perfect location
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gemma

Liked: Cleanliness, amenities, property conditions & facilities
Staff went over and above to help us with any request. They booked us a great boat trip for the day. On our last day we had room service which was very easy, delicious and reasonably priced. The room was gorgeous and the views were amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, rooms were nice, staff was very helpful and the restaurant food was very good.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

André

Liked: Cleanliness, staff & service, amenities
Nice hotel with good location. The shower was either hot or cold, which was a bit annoying.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and helpful staff and great restaurant!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel overlooking the lake

Great experience, nice accommodations overlooking the lake… heated infinity pool… 10 minutes walk to downtown
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exciting new hotel in Bacalar

Beautiful hotel, great room with patio with view, walking distance to everything and delicious restaurant
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Friendly staff.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel staff was very friendly. She booked is a private tour of Bacalar lagoon and what an experience!!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff. Very quiet at night and the bed was wonderful. Thank you for everything ❤️
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway

Excellent room private rooftop with jacuzzi, very friendly staff close to the Laguna and city center. Loved it!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I've stayed at in Mexico

I've lived in Mexico for 3 years and this is the best hotel we've stayed at. So much attention to detail and I loved the small size of the hotel. The private rooftop and plunge pool were a great extra. Food was amazing, beds were comfortable, everything was perfect. I won't stay anywhere else!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big ! I loved it !
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bacalari Hotel is located in a very convenient area. Very close to Lake Bacalar. Around the corner, there's a cafe that sells great coffee and breakfast items. If you're a walker, you can walk to the main square - at the most 1.5 miles where you'll find a nice park, Fort San Felipe Bacalar and museum and lots of restaurants and shopping opportunities.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property! The rooms, the design, the view, everything is great! One of the reception staff (with short hair) was very nice but the rest was rather cold which felt a bit odd. The pool is great, however pool staff allows guests to smoke (weed) in the pool which would put off some of the guests. A shame really but we had overall a great time.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lacee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem! This place was perfect! We had a room with a private rooftop terrace with a great view of the lagoon. It was awesome for hanging out and enjoying late night drinks. It had a small cold plunge pool too. The lagoon is a quick 2 minute walk. It was 20 pesos per person to hang out/swim by the dock all day. They have easy, safe parking at the hotel. The town square/restaurants are within walking distance. Iscream Bar is the best! The hotel bed was amazing! Room was equipped with AC, hot water, TV, coffee, water, and the onsite pool was so cool! We will definitely go back!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

I was here for about a week and had an excellent stay in one of the double rooms. If you're also someone who values quiet, this is absolutely where you should look in Bacalar. The pool has a perfect view over the lagoon at sunrise and sunset and is minutes from a great swimming spot and the gorgeous ecological park. I was originally worried it would be far from restaurants and the central launch point for a lot of the boat activities, but the longest I ever had to walk was 20 minutes (most things within 10), and cabs are also always an option. The AC in the room worked well and we also liked having a little patio outside. It was very easy to get water every day so no need to buy bottles and the staff were delightful and helpful. The pool is just the right size for relaxing when it gets hot or for watching the stars at night. The restaurant is a solid choice and provided coffee was good quality. I prefer a slightly softer bed, but these were very much in line with what is average in Mexico. Overall, this is a great choice if you prefer to be a little more removed from the party and closer to nature.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique hotel. Staff was very nice. Had a adequate pool and our room was very good. Bed was comfortable. Temperature of air-conditioning was perfect location. Very good close to restaurants and activities. Would definitely stay there again.
Stayed 2 nights in May 2026
Verified

8/10 Good

Susan

Liked: Cleanliness
A unique hotel! We enjoyed our stay!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Raúl

Liked: Cleanliness, amenities, property conditions & facilities
Excelente personal
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were fantastic! The view from our rooftop was perfect. Room service, friendly and accomodating staff, delicious food! Everything was perfect!
Stayed 2 nights in Aug 2025