Title: Casa Aakal Lagoon Front (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Aakal Lagoon Front Travelers find a peaceful escape at this lagoon-front retreat where they can enjoy water views from the pool or relax in comfortable accommodations ## Photo gallery for Casa Aakal Lagoon Front ![Exterior - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/1ab92c8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily continental breakfast - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/db1c14d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/98297cb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/307a6ad1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, Lagoon View | Beach/ocean view - Casa Aakal Lagoon Front (Bacalar)](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/w4134h2746x0y0-2deda6fc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Aakal Lagoon Front offers a peaceful retreat with an outdoor pool and garden. Guests enjoy lagoon views and a complimentary full breakfast each morning. The property features WiFi in common areas, a relaxing terrace, and self-parking for guests with vehicles. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Free WiFi - Air conditioning - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb. 4 - Feb. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 5 - Feb. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/w4134h2734x0y0-6cbaf475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 9.4 Exceptional 13 reviews ### Highlights Individually furnished Individually decorated Air conditioning TV Down duvet Rainfall showerhead Private bathroom Designer toiletries - Garden view - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | View from room](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/a8072c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.4 Exceptional 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning TV Down duvet Rainfall showerhead Private bathroom Designer toiletries - Garden view - 280 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Lagoon View ![Premium Room, Lagoon View](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/600cd06a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Lagoon View 8.6 Excellent 8 reviews ### Highlights Individually furnished Individually decorated Air conditioning TV Down duvet Rainfall showerhead Private bathroom Designer toiletries - Lagoon view - 269 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Casa-Aakal-Lagoon-Front.h64409348.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Casa-Aakal-Lagoon-Front.h64409348.Hotel-Information) ## About the area Located in Bacalar, Casa Aakal Lagoon Front is on the beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. [Visit our Bacalar travel guide](https://www.expedia.ca/Bacalar.dx6131112) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.66307%2C-88.39681&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=khcWDxtm0hGj3QLxG7cNelBl6uc=) SSA 35 Costera Bacalar #597-A, Bacalar, QROO, 77933 ### What's nearby - ![San Felipe fort in Bacalar](https://images.trvl-media.com/place/6320801/7c3f7acd-96bc-4c86-956e-378b2aa56f45.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fort of San Felipe 6 min drive \- 2.2 km - ![limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico](https://images.trvl-media.com/place/553248635810196546/d2e02438-4300-4419-8f45-6629e3b6d318.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Bacalar 6 min drive \- 2.9 km - ![Last one here](https://images.trvl-media.com/place/6131112/32096171-6310-4087-a8ff-c14395c341fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cenote Azul 6 min drive \- 3.3 km - ![Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept](https://images.trvl-media.com/place/553248635976265000/08f22085-b549-403e-8679-98146fdf1fde.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Laguna Bacalar Ecological Park 7 min drive \- 3.2 km - Municipal Spa of Bacalar 19 min walk \- 1.6 km ### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) 42 min drive ### Restaurants - La Bendición Dios 19 min walk - Enamora 3 min drive - Albahaca 10 min walk - Mr. Taco 3 min drive - Bacalar Beach Club 1 min walk ## About this property ### Casa Aakal Lagoon Front Hotel near Lake Bacalar Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Casa Aakal Lagoon Front. This hotel is a great place to bask in the sun with a beachfront location and sun loungers. Stay connected with free in-room WiFi. Other perks at this hotel include: - Smoke-free premises, a 24-hour front desk, and outdoor furniture - Guest reviews say great things about the helpful staff Room features All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to perks like free WiFi and minibars. Extra amenities include: - Bathrooms with rainfall showers and designer toiletries - 43-inch TVs with Netflix and streaming services ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f8518c05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 184 reviews CA $220 CA $270 total includes taxes & fees Mar 5 - Mar 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/58000000/57200000/57191100/57191067/42b1038a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Galuna Bacalar Mario Villanueva Madrid - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 258 reviews CA $127 CA $158 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=57191067&PinnedHotelID=57191067&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/5ee1efd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - 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Pool - Breakfast included - Spa - Parking included 8.6 Excellent 217 reviews CA $137 CA $165 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=8488594&PinnedHotelID=8488594&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=64409348,53019950,57191067,38966652,32865394) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM ### Conveniences - 24-hour front desk ### Outdoors - Beach loungers - Garden - On the beach - Outdoor furniture - Terrace ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch TV - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Casa Aakal Lagoon Front Hotel Casa Aakal Lagoon Front Bacalar Casa Aakal Lagoon Front Hotel Bacalar ## Frequently asked questions ### Is Casa Aakal Lagoon Front pet-friendly? ### How much does it cost to stay at Casa Aakal Lagoon Front? ### How much is parking? ### What time is check-in at Casa Aakal Lagoon Front? ### What time is check-out at Casa Aakal Lagoon Front? ### Where is Casa Aakal Lagoon Front located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Aakal Lagoon Front Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Amenities ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 157 8 - Good 62 6 - Okay 34 4 - Poor 8 2 - Terrible 14 ## Reviews ### 8/10 Good #### Rosa Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities Such a cute hotel, less than 20 rooms and the grounds were beautiful and maintained. The room was great, A/C worked great and you can’t beat being right on the lagoon. Staff was friendly. They arranged to have our laundry picked up and delivered the following day. By the way it was only about $7 for 25 items! Breakfast was very very limited, but there was a restaurant next door if you wanted something more substantial. They have bikes, kayaks and the water was beautiful. We would stay there again. ![Evening at the dock ](https://a.travel-assets.com/ugc/hotel-reviews/21e891a7-0175-4a74-ad3b-d7e6f9788dee-1769092898793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hanging out at the dock ](https://a.travel-assets.com/ugc/hotel-reviews/396dba93-a84b-441f-ad50-95640094b86c-1769092899288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Walkway to the dock area](https://a.travel-assets.com/ugc/hotel-reviews/5ed8864c-c7aa-4016-9bbb-09b137e3b54b-1769092899242.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast option- basically build a sandwich. Also had cereal and some fruit. No hot food options. ](https://a.travel-assets.com/ugc/hotel-reviews/94e98df8-2e68-4cff-bbd4-cd91d1aeaa42-1769092899043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rosa Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### layla Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location,great value Great stay, location right on the lake, rooms were a little small but very cute. ##### layla Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Arianny Jul 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel at the lagoon of bacalar, very close by the center, nice restaurant options! Great hotel ##### Arianny Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Tunde Feb 26, 2024 Liked: Property conditions & facilities Very nice place, friendly staff, highly recommended this place ##### Tunde Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Oscar Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location he was ok the lady in the loony very nice person ##### Oscar Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Celia May 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities That was an incredible experience l, we had the lagoon as a front yard, view was amazing ##### Celia Stayed 2 nights in May 2024 ### 10/10 Excellent #### Reji Jan 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful lagoon area. Staff very friendly and accommodating. Nice bar/restaurant next door. Good breakfast in the morning included. ##### Reji ### 10/10 Excellent #### Sandra Mar 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great ambience and beautiful location on the water We had a wonderful stay for three nights. The ambience was stunning. Location perfect with a great restaurant across the road. Staff were kind and helpful. Easy and fast check in. Great loungers at the water’s edge. The property is beautiful and well taken care of. Great pride shown in this amazing gem. I hope to be back. ❤️❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/174395F9D581F14F38196BCC396FD1E7EC3DED3F1741534911473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DC9BEE48CB642E830A0B7A5B8B558A2D77EFBCB41741534915061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C350A056C090F245EAC1C137E37497964140F3741741534917674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9525CA15D44B83E042643CAA04A514EBEA567D2F1741534916319.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Misty Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love this little gem! Very friendly people. They went above and beyond to take care of us. Pretty place. Very small and cozy hotel which we love. Breakfast was delicious. Conveniently Located. I highly recommend ##### Misty Stayed 5 nights in Dec 2024 ### 8/10 Good #### Edgar Sep 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice welcome staff very professional very Cain pretty cool. ##### Edgar Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Veronica Sep 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bungalows is right in front of the laggon as stated on the description. The room is absolutely cozy and perfect. Breakfast is included and is cooked at the time you order, hot and very yummy! Lots of places near by, stores, food, bar, etc.. i highly recomend this place, totally a 5 star!!!! ##### Veronica Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Cindy Apr 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was ok - exactly as posted, however the hot water in the shower lasted less than 10 minutes regardless of the time of day. Lots of water pressure and the mattress was very good to sleep on. Pictures made room and bathroom appear much larger than they actually were. ##### Cindy Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Itzel Mar 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff was amazing, Lala and the other lady were very helpful and were patient with all our needs and questions. They help me to find a safe taxi. Good location! ##### Itzel Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### D Feb 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff. Quaint and quiet hotel. The dock was beautiful and private. I had it to myself for allot of the time. Breakfast was a nice bonus. Bacalar is awesome. ##### D Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Jaime Jul 4, 2024 Disliked: Amenities location and private pier with swing I liked I didn't like the smell of the restroom, price point for condition of the home, not so friendly staff ##### Jaime Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Mariano Feb 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The place is beautiful and the hotel is just like in the pictures. It's a very peaceful place with an incredible environment. Additionally, in the center, there are very good restaurants and games for the kids in the square. The only thing I would improve is the breakfast. There were only eggs (scrambled or omelet) and coffee. I would add some toast, butter, cereals, yogurt, etc. ##### Mariano Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Kristina Jan 22, 2025 Liked: Staff & service Disliked: Cleanliness, room comfort #### Needs updating The entire property needs repairs, renovations, etc.The bridge planks are broken in some places and nail heads are sticking out. It is dangerous to walk barefoot. But breakfast was good fresh made eggs, omelette. ##### Kristina Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Cindy Feb 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was magnificent, I had the bungalow on the water. The birds the cranes in the morning with the beautiful trees surrounding me hanging over the waters edge was like paradise. It was peaceful, tranquil, and very relaxing, the nice music from the next-door bar was not a bother as it stopped early in the evening, the convenience of walking out onto the beautiful dock, and jumping in the beautiful lagoon was breath taking, the staff were so delightful, and the free breakfast in the morning was excellent, I think it was the most peaceful, relaxing place. I’ve stayed in a long time if you’re a nature lover, and you love to swim this is the best place. ##### Cindy Stayed 7 nights in Jan 2024 ### 8/10 Good #### James Mar 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, quiet place to sleep at a good price. Free parking on site, but you have to ring the bell at the main gate. Staff was friendly, but spoke little English. The property is large. Our room had a (shared) walk-out balcony with view of trees and lake. Free breakfast was simple, but nice. Location is only \~6 blocks to the fort and the main town square, which has lovely dining options. The square itself is alive with townsfolk in the evening. Feels more like a real Mexican town than most tourist destinations along the coast. Lovely. ##### James Stayed 1 night in Feb 2024 ### 6/10 Okay #### Scott Oct 12, 2023 Liked: Cleanliness We won't stay here again. Pictures were misleading. Overpriced for what it was. Room was small, shabby and sparse. We probably should have said something, but we just kept quiet, sucked it up, took it on the chin and laughed at ourselves. We left right after we got up and had breakfast. With that said, the breakfast was good and the lake was a nice view though. ##### Scott Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Sonia Nov 30, 2023 Disliked: Cleanliness, amenities, property conditions & facilities I can share photos of the unit. There were hand prints above the beds headboard. Not very pleasant to see. Shoe prints on the wall. The room had an unbearable odour. 2 lights not working. Wifi didn’t work at all in the room. The gardens were maintained well. Overall would not recommend at all. ##### Sonia Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### LYNLEY Dec 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was lovely. ##### LYNLEY Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Georgia Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were very nice and service was great. ##### Georgia Stayed 4 nights in Sep 2025 ### 8/10 Good #### Arianny Jul 31, 2025 Liked: Cleanliness, staff & service Super nice hotel ##### Arianny Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Kristina Jan 5, 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I would not recommend this hotel. We left midway through our stay due to the rooms being dirty, mold in showers, very limited selection for breakfast, and location not as listed. you barely have anything close. This is not a hotel to stay at with kids. Small stinky rooms. ##### Kristina Stayed 7 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Dreams Puerto Morelos Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Hyatt-Ziva-Riviera-Maya-All-Inclusive.h66929913.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Bahia Principe Grand Tulum - 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