Title: Hotel CasaBakal - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel CasaBakal - A pie de Laguna - Bacalar Lakefront hotel with free breakfast and an outdoor pool ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Living area](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/53df393c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/2bfb4733.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/73f10542.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Cabin - Shared Bathroom](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/054370f6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel CasaBakal, on Bacalar's shoreline, offers a peaceful escape with a garden setting and outdoor pool. Enjoy freshly prepared meals at the restaurant, relax on the sunny terrace, and appreciate the playground. Everyone benefits from the staff's genuine hospitality. 9.0 Wonderful ## Popular amenities - - Bar - Pool - Pet-friendly - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 9 - Nov. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 24 of 24 rooms ![Habitacion Cuadruple Vista Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/18233386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Cuadruple Vista Laguna 9.4 Exceptional 3 reviews ### Highlights Air conditioning Ceiling fan Rainfall showerhead Private bathroom Free bottled water Daily housekeeping Air conditioning Ceiling fan Private bathroom Rainfall showerhead Free bottled water Daily housekeeping - 215 sq ft - Lake view - Sleeps 4 - 2 Double Beds ![Tapanco Cuadruple Vista Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/a6cd1f78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tapanco Cuadruple Vista Laguna 10.0 Exceptional 1 review ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water Daily housekeeping Air conditioning Private bathroom Rainfall showerhead Free bottled water Daily housekeeping - 291 sq ft - Lake view - Sleeps 4 - 4 Twin Beds ![Bungalow Vista Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/44f24ed8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Vista Laguna ### Highlights Air conditioning Ceiling fan Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping Air conditioning Ceiling fan Private bathroom Rainfall showerhead Free bottled water Daily housekeeping - 395 sq ft - Lagoon view - Sleeps 2 - 1 Queen Bed ![Bungalow Cuadruple Mini Piscina](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/4f8985fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Cuadruple Mini Piscina 8.0 Very good 1 review ### Highlights Air conditioning Ceiling fan Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping Air conditioning Ceiling fan Private bathroom Rainfall showerhead Free bottled water Daily housekeeping - 494 sq ft - Sleeps 4 - 2 Queen Beds ![Bungalow Superior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/a0b9efdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Superior ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping Air conditioning Private bathroom Rainfall showerhead Free bottled water Daily housekeeping In-room safe - 215 sq ft - Sleeps 2 - 1 King Bed ![Bungalow Estandar](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/42aacd79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Estandar 8.8 Excellent 3 reviews ### Highlights Air conditioning Fan Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping Air conditioning Fan Private bathroom Rainfall showerhead Free bottled water Daily housekeeping - 151 sq ft - Sleeps 2 - 1 Queen Bed ![Bungalow Superior Vista Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/3961fa28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Superior Vista Laguna 8.0 Very good 1 review ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping Air conditioning Private bathroom Rainfall showerhead Free bottled water Daily housekeeping In-room safe - 215 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Bungalow Cuadruple Estandar](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/d7773e66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Cuadruple Estandar 8.8 Excellent 3 reviews ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping Air conditioning Private bathroom Rainfall showerhead Free bottled water Daily housekeeping In-room safe - 258 sq ft - Sleeps 4 - 2 Queen Beds ![Habitacion Estandar](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/790b2749.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Estandar ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water Daily housekeeping Air conditioning Private bathroom Rainfall showerhead Free bottled water Daily housekeeping - 226 sq ft - Sleeps 2 - 1 Queen Bed ![Estudio Cuadruple Frente Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/22cb1cb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estudio Cuadruple Frente Laguna 10.0 Exceptional 1 review ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Rainfall showerhead Private bathroom Microwave Cookware/dishes/utensils Air conditioning Private bathroom Rainfall showerhead Kitchenette Microwave Full-sized refrigerator/freezer - 484 sq ft - Sleeps 4 - 2 Double Beds ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/cf134d0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow with Lake View Air conditioning Ceiling fan Hair dryer Free bottled water Daily housekeeping - 398 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/c45f1d73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow with Garden View Air conditioning Ceiling fan Hair dryer Free bottled water Daily housekeeping - 495 sq ft - Sleeps 4 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/a4afe250_edited_5b4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Lake View 8.0 Very good 1 review Air conditioning Ceiling fan Free bottled water Daily housekeeping - 215 sq ft - Sleeps 4 ![Estudio Superior Frente Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f183b806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estudio Superior Frente Laguna 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Private bathroom Free bottled water Wardrobe or closet Daily housekeeping Balcony Separate sitting area Separate dining area Air conditioning Private bathroom Free bottled water - 344 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Cabin - Shared Bathroom](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/c825e7cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin - Shared Bathroom ### Highlights Air conditioning Free bottled water Daily housekeeping Air conditioning Free bottled water Daily housekeeping - 129 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Panoramic Cabin - Shared Bathroom](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/cb99d329.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Cabin - Shared Bathroom ### Highlights Air conditioning Free bottled water Daily housekeeping Air conditioning Free bottled water Daily housekeeping - 205 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/012a191b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow with Lake View Air conditioning Free bottled water Daily housekeeping - 129 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/837da6c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Lake View Air conditioning Free bottled water Daily housekeeping - 204 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f17d977c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Garden View Air conditioning Free bottled water Daily housekeeping - 215 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/c5b237b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Lake View Air conditioning Free bottled water Daily housekeeping - 215 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/745858a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Garden View Air conditioning Free bottled water Daily housekeeping - 150 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/0b292609.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Garden View 8.0 Very good 1 review Air conditioning Free bottled water Daily housekeeping - 258 sq ft - Sleeps 4 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/a55114cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 1 review Air conditioning Free bottled water Daily housekeeping - 226 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/23ffc583.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Air conditioning Kitchen Microwave Refrigerator Free bottled water Daily housekeeping - 484 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Casa-Bakal.h53019950.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Casa-Bakal.h53019950.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65917%2C-88.40044&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-KCd-N6kEP1WEpX3-kmJLK_Gvwo=) Costera #81 MZ 5 LT 139, Colonia Magisterial, Bacalar, QROO, 77930 #### What's nearby - Cenote Cocalitos - 5 min drive - 2.2 km - Cenote Azul - 5 min drive - 2.9 km - Cenote Negro - 6 min drive - 2.2 km - Fort of San Felipe - 8 min drive - 3.2 km - Laguna Bacalar Ecological Park - 10 min drive - 4.0 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive #### Restaurants - ‪La Bendición Dios - ‬4 min drive - ‪Enamora - ‬4 min drive - ‪Albahaca - ‬17 min walk - ‪Blu Beach Club - ‬6 min drive - ‪Papitos - ‬4 min drive ## About this property ### Hotel CasaBakal - A pie de Laguna - Bacalar Hotel near Lake Bacalar Take advantage of free cooked-to-order breakfast, a terrace, and a garden at Hotel CasaBakal - A pie de Laguna - Bacalar. The on-site restaurant, Restaurante del hotel, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and an outdoor entertainment area. Other perks include: - An outdoor pool along with sun loungers - A front-desk safe, concierge services, and a water dispenser - Multilingual staff and tour/ticket assistance - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel CasaBakal - A pie de Laguna - Bacalar offer comforts such as air conditioning, as well as amenities like free bottled water. ## Similar properties ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 369 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - 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Outdoor pool - Playground - Snack bar/deli ### Conveniences - Limited-hour front desk - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On a lake - Outdoor entertainment area - Pool loungers - Terrace ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of MXN 350 per pet, per stay Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 350 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Casa Bakal Casabakal A Pie Laguna Bacalar Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel CasaBakal - A pie de Laguna - Bacalar have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel CasaBakal - A pie de Laguna - Bacalar? > As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at Hotel CasaBakal - A pie de Laguna - Bacalar on Nov 10, 2025 start from CA $187.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Casa-Bakal.h53019950.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel CasaBakal - A pie de Laguna - Bacalar pet-friendly? > Yes, pets are allowed at this property. There's a fee of MXN 350 per pet, per stay. ### How much is parking at Hotel CasaBakal - A pie de Laguna - Bacalar? > There is free parking nearby. ### What time is check-in at Hotel CasaBakal - A pie de Laguna - Bacalar? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel CasaBakal - A pie de Laguna - Bacalar? > Check-out is at noon. ### Where is Hotel CasaBakal - A pie de Laguna - Bacalar located? > Situated on a lake, this hotel is within 1 mi (2 km) of Cenote Esmeralda and Lake Bacalar. Cenote Negro and Cenote Cocalitos are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel CasaBakal - A pie de Laguna - Bacalar Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 115 8 - Good 33 6 - Okay 12 4 - Poor 5 2 - Terrible 4 ### 8/10 Good #### Elizabeth Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was clean staff was friendly.. we got the room above the kitchen so it was loud ##### Elizabeth Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Valerie Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful location & view, nice personal, great restaurant, kayak & padels ##### Valerie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sharon Aug 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great boutique hotel with very friendly service Really enjoyed our family stay at this small lakeside hotel. Our room was lovely rustic chic, clean and had very good aircon. The breakfast each morning was superb- a mix of buffet items and ordering a la carte. So far the best cocktails I’ve tasted on this 2 week trip. Good proximity to main “town” and other restaurants Highly recommend ##### Sharon Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Fido Nov 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very well maintained. Great staff. ##### Fido Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Pablo Mar 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breath taking views!! Amazing staff and Great Activities ##### Pablo Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### julie Oct 15, 2023 Liked: Cleanliness, property conditions & facilities Friendliness? Clean great food ##### julie Stayed 2 nights in Oct 2023 ### 8/10 Good #### Altera Oct 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time at CasaBakal, it's the perfect location right on the lagoon with a lovely pier to sit on and watch the sunset. Our intial room was very small, the photos do hide this a bit with just one bed and not much space around it! Luckily they were able to move us to a bigger room which was perfect. The staff were lovely and kind. ##### Altera Stayed 4 nights in Sep 2023 ### 8/10 Good #### Jessica Jul 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was in a fantastic location on the lagoon. The hotel was well kept, clean, quiet, felt safe and the staff was excellent. The only drawback was that we had to take a taxi to get to other restaurants and shops. We also had the sink spring a leak on our room, but it was quickly fixed and cleaned up. I will surely come here again. ##### Jessica Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Jill Oct 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Great view and service Our family of 3 stayed in the room with 4 twin beds (backpacker style!) when we stayed during the annular eclipse. The room was very basic, especially the bathroom, but the view was stunning. We loved the pool, dock and ease of checking out the included kayaks and paddleboards. Service was excellent and everyone was so friendly - some of the best service we have experienced in Mexico. The only downside was the beds were quite hard and could use some kind of softer covering. Overall, highly recommend! ##### Jill Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Ana Fabiola Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy agradable ##### Ana Fabiola Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Gabriel Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel tranquilo y bonito, la comida rica y a precios razonables. ##### Gabriel Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Abigail Aug 23, 2025 Liked: Cleanliness, staff & service Increíble ##### Abigail Stayed 1 night in Aug 2025 ### 10/10 Excellent #### José Ramón Jul 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities La amabilidad de todo el equipo ##### José Ramón Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Nabor Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities MUY AMABLES, COMIDA MUY BIEN ##### Nabor Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### ELEAZAR Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Buen servicio ##### ELEAZAR Stayed 3 nights in Jun 2025 ### 8/10 Good #### karen Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved the hotel because it's right by the lagoon and has incredible sunrises. You can go kayaking or relax in the pool while having a cocktail. ![](https://a.travel-assets.com/ugc/hotel-reviews/a43f7e89-fc11-4477-8df2-fc88872bb2ec-1749256518484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### karen Stayed 3 nights in May 2025 ### 10/10 Excellent #### Marissa May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Increíbles vistas y tour en velero El hotel muy lindo, tiene una vista espectacular a la laguna y no está lejos del centro . Tomamos tour en velero con el mismo hotel, que es muy conveniente ya que no tienes que desplazarte a otro lugar . El recorrido estuvo increíble , Alex y Emmanuel fueron muy atentos , súper recomendable. ![](https://a.travel-assets.com/ugc/hotel-reviews/60506cf2-f6e2-447d-b8ad-42bcf8f8ad55-1748051615229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5173d367-fab6-475f-ae7a-a51f1b03b321-1748051615107.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/41a5c083-c470-454f-9deb-d86e298d5eac-1748051614887.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29ba79dd-a4e6-4340-a39e-58b661fc80c3-1748051616087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marissa Stayed 4 nights in May 2025 ### 10/10 Excellent #### Antonio Zaid May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Disfruté mucho mi estancia, excelente servicio ##### Antonio Zaid Stayed 1 night in May 2025 ### 10/10 Excellent #### Benedicte May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel es muy agradable, directo sobre la laguna. El personal es muy amable y soluciona los problemas eventuales de forma inmediata. Lo recomiendo ampliamente ##### Benedicte Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller May 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exclente opción de hospedaje Muy bonito hotel a pie de laguna. Muy rica la comida y muy buen servicio. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Valerie Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar muy tranquilo! La escapada perfecta para relajarse. La vista es muy linda. Elperosnal eeñ hotel muy ambale siempre ![](https://a.travel-assets.com/ugc/hotel-reviews/5ff564b2-584d-47ae-89c8-36f879a12c11-1745877450212.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valerie Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Charles Apr 27, 2025 Liked: Cleanliness, staff & service, amenities Very beautiful. Staff doesnt speak much english but were very kind and helpful to me as i speak broken english being from newfoundland and i dont speak a lick of spanish. A1 front desk staff. This is essentially a really nice hostel with shared facilities and amazing view so keep that in mind. We took a boat trip with John and he was AMAZING. Very nice knowledgeable man. And made our trip very special ##### Charles Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### christopher Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place it was very relaxing and peaceful! Only knock I have is a little hike from town if walking about 30 plus minutes. I also found the beds a little too firm for my liking but that is just a personal preference. ![](https://a.travel-assets.com/ugc/hotel-reviews/7568e8b7-d106-4bec-9e09-862a64bbb171-1745778629370.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6187b479-4046-4cc9-acc5-9cf7248b6c59-1745778626757.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### christopher Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### JORGE Apr 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente ubicación y atención ![](https://a.travel-assets.com/ugc/hotel-reviews/c6211d4b-2d65-4469-8608-cd4629f806d2-1745697514391.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JORGE Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Bonnie Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bueno. ##### Bonnie Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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