Title: Hotel CasaBakal - A pie de Laguna - Bacalar - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel CasaBakal - A pie de Laguna - Bacalar Travelers find lakeside serenity at this Bacalar gem where made-to-order breakfasts start the day and attentive staff create a welcoming atmosphere ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/82542ef3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/2bfb4733.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/73f10542.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Cabin - Shared Bathroom](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/054370f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/53df393c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel CasaBakal, on Bacalar's shoreline, offers a peaceful escape with a garden setting and outdoor pool. Enjoy freshly prepared meals at the restaurant, relax on the sunny terrace, and appreciate the playground. Everyone benefits from the staff's genuine hospitality. 9.0 Wonderful ## Popular amenities - - Bar - Pool - Pet-friendly - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=53019950&PinnedHotelID=53019950&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 24 of 24 rooms ![Habitacion Cuadruple Vista Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/18233386.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Cuadruple Vista Laguna 9.4 Exceptional 3 reviews ### Highlights Air conditioning Ceiling fan Rainfall showerhead Private bathroom Free bottled water Daily housekeeping - 215 sq ft - Lake view - Sleeps 4 - 2 Double Beds ![Tapanco Cuadruple Vista Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/a6cd1f78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tapanco Cuadruple Vista Laguna 10.0 Exceptional 1 review ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water Daily housekeeping - 291 sq ft - Lake view - Sleeps 4 - 4 Twin Beds ![Bungalow Vista Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/44f24ed8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Vista Laguna ### Highlights Air conditioning Ceiling fan Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping - 395 sq ft - Lagoon view - Sleeps 2 - 1 Queen Bed ![Bungalow Cuadruple Mini Piscina](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/4f8985fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Cuadruple Mini Piscina 8.0 Very good 1 review ### Highlights Air conditioning Ceiling fan Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping - 494 sq ft - Sleeps 4 - 2 Queen Beds ![Bungalow Superior](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/a0b9efdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Superior ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping - 215 sq ft - Sleeps 2 - 1 King Bed ![Bungalow Estandar](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/42aacd79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Estandar 8.8 Excellent 3 reviews ### Highlights Air conditioning Fan Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping - 151 sq ft - Sleeps 2 - 1 Queen Bed ![Bungalow Superior Vista Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/3961fa28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Superior Vista Laguna 8.0 Very good 1 review ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping - 215 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Bungalow Cuadruple Estandar](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/d7773e66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow Cuadruple Estandar 8.8 Excellent 3 reviews ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water In-room safe Daily housekeeping - 258 sq ft - Sleeps 4 - 2 Queen Beds ![Habitacion Estandar](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/790b2749.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitacion Estandar ### Highlights Air conditioning Rainfall showerhead Private bathroom Free bottled water Daily housekeeping - 226 sq ft - Sleeps 2 - 1 Queen Bed ![Estudio Cuadruple Frente Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/22cb1cb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estudio Cuadruple Frente Laguna 10.0 Exceptional 1 review ### Highlights Air conditioning Kitchenette Full-sized refrigerator/freezer Flat-screen TV Rainfall showerhead Private bathroom Microwave Cookware/dishes/utensils - 484 sq ft - Sleeps 4 - 2 Double Beds ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/cf134d0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow with Lake View - 398 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/c45f1d73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow with Garden View - 495 sq ft - Sleeps 4 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/a4afe250_edited_5b4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Lake View 8.0 Very good 1 review - 215 sq ft - Sleeps 4 ![Estudio Superior Frente Laguna](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f183b806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estudio Superior Frente Laguna 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Private bathroom Free bottled water Daily housekeeping Wardrobe or closet - 344 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Cabin - Shared Bathroom](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/c825e7cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin - Shared Bathroom ### Highlights Air conditioning Free bottled water Daily housekeeping - 129 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Panoramic Cabin - Shared Bathroom](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/cb99d329.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Cabin - Shared Bathroom ### Highlights Air conditioning Free bottled water Daily housekeeping - 205 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/012a191b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow with Lake View - 129 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/837da6c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Lake View - 204 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/f17d977c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Garden View - 215 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/c5b237b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Lake View - 215 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/745858a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Garden View - 150 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/0b292609.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet with Garden View 8.0 Very good 1 review - 258 sq ft - Sleeps 4 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/a55114cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard 10.0 Exceptional 1 review - 226 sq ft - Sleeps 2 ![Bed sheets](https://images.trvl-media.com/lodging/54000000/53020000/53020000/53019950/23ffc583.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - 484 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Casa-Bakal.h53019950.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Casa-Bakal.h53019950.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65917%2C-88.40044&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-KCd-N6kEP1WEpX3-kmJLK_Gvwo=) Costera #81 MZ 5 LT 139, Colonia Magisterial, Bacalar, QROO, 77930 #### What's nearby - Cenote Cocalitos - 2 min drive - 1.5 km - Cenote Negro - 3 min drive - 2.2 km - Cenote Azul - 3 min drive - 2.2 km - Fort of San Felipe - 4 min drive - 3.2 km - Laguna Bacalar Ecological Park - 5 min drive - 4.0 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive #### Restaurants - ‪La Bendición Dios - ‬4 min drive - ‪Enamora - ‬4 min drive - ‪Albahaca - ‬17 min walk - ‪Blu Beach Club - ‬6 min drive - ‪Bacalar Beach Club - ‬8 min walk ## About this property ### Hotel CasaBakal - A pie de Laguna - Bacalar Hotel near Lake Bacalar Take advantage of free cooked-to-order breakfast, a terrace, and a garden at Hotel CasaBakal - A pie de Laguna - Bacalar. The on-site restaurant, Restaurante del hotel, offers lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a playground and an outdoor entertainment area. Other perks include: - An outdoor pool along with sun loungers - Concierge services, a water dispenser, and a front-desk safe - Multilingual staff and tour/ticket assistance - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hotel CasaBakal - A pie de Laguna - Bacalar offer comforts such as air conditioning, as well as amenities like free bottled water. ## Similar properties ![Outdoor pool, open 7:00 AM to 10:00 AM, sun loungers](https://images.trvl-media.com/lodging/33000000/32870000/32865400/32865394/700e930a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carolina Bacalar Bacalar - On private beach - Pool - Spa - Kids pool 9.4 Exceptional 269 reviews CA $148 CA $183 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=32865394&PinnedHotelID=32865394&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - 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Free WiFi 9.6 Exceptional 25 reviews CA $205 CA $252 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=103671144&PinnedHotelID=103671144&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free offsite parking ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Restaurante del hotel ### Things to do - Outdoor pool - Playground ### Family friendly - Outdoor pool - Playground - Snack bar/deli ### Conveniences - Limited-hour front desk - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - On a lake - Outdoor entertainment area - Pool loungers - Terrace ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of MXN 350 per pet, per stay Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 350 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms ### Property is also known as Casa Bakal Casabakal A Pie Laguna Bacalar Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel CasaBakal - A pie de Laguna - Bacalar have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel CasaBakal - A pie de Laguna - Bacalar? > As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Hotel CasaBakal - A pie de Laguna - Bacalar on Nov 9, 2025 start from CA $177.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Casa-Bakal.h53019950.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel CasaBakal - A pie de Laguna - Bacalar pet-friendly? > Yes, pets are allowed at this property. There's a fee of MXN 350 per pet, per stay. ### How much is parking at Hotel CasaBakal - A pie de Laguna - Bacalar? > There is free parking nearby. ### What time is check-in at Hotel CasaBakal - A pie de Laguna - Bacalar? > Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel CasaBakal - A pie de Laguna - Bacalar? > Check-out is at noon. ### Where is Hotel CasaBakal - A pie de Laguna - Bacalar located? > Situated on a lake, this hotel is within 1 mi (2 km) of Cenote Esmeralda and Lake Bacalar. Cenote Negro and Cenote Cocalitos are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel CasaBakal - A pie de Laguna - Bacalar Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 115 8 - Good 33 6 - Okay 12 4 - Poor 5 2 - Terrible 4 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 8/10 Good #### Elizabeth Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Place was clean staff was friendly.. we got the room above the kitchen so it was loud ##### Elizabeth Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Valerie Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful location & view, nice personal, great restaurant, kayak & padels ##### Valerie Stayed 1 night in Apr 2025 ### 8/10 Good #### karen Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities I loved the hotel because it's right by the lagoon and has incredible sunrises. You can go kayaking or relax in the pool while having a cocktail. ![](https://a.travel-assets.com/ugc/hotel-reviews/a43f7e89-fc11-4477-8df2-fc88872bb2ec-1749256518484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### karen Stayed 3 nights in May 2025 ### 10/10 Excellent #### Fido Nov 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very well maintained. Great staff. ##### Fido Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Gabriela Jul 20, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best place, the staff is amazing as well as the breakfast they provide 😍 ##### Gabriela Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### John Sep 18, 2023 Our family had a great weekend stay at Casa Bakal. Staff was friendly and helpful and made our stay very relaxing. ##### John Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### christopher Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place it was very relaxing and peaceful! Only knock I have is a little hike from town if walking about 30 plus minutes. I also found the beds a little too firm for my liking but that is just a personal preference. ![](https://a.travel-assets.com/ugc/hotel-reviews/7568e8b7-d106-4bec-9e09-862a64bbb171-1745778629370.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6187b479-4046-4cc9-acc5-9cf7248b6c59-1745778626757.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### christopher Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Pablo Mar 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breath taking views!! Amazing staff and Great Activities ##### Pablo Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Carlo Dubon Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything that you need ##### Carlo Dubon Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Maria Martha Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best ever!! Casa Bakal was exceptional. The staff was friendly and knowledgeable and provided guidance for different activities. The cleaning team did an excellent job in cleaning our bungalow. The location is perfect and the views are breathtaking. A very important factor was that it was pet friendly and our little guy was very happy there as well. From arrival to departure the staff made sure we had an excellent experience and we absolutely did. Casa Bakal is definitely a return destination, often. ![Beautiful views ](https://a.travel-assets.com/ugc/hotel-reviews/7D70458CDC321C982C1176A16DB1932D39ECDE691742649139600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Many activities ](https://a.travel-assets.com/ugc/hotel-reviews/03E46F56FAA449041770150B36BB32BB260FF4BB1742649141944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Martha Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Charles Apr 27, 2025 Liked: Cleanliness, staff & service, amenities Very beautiful. Staff doesnt speak much english but were very kind and helpful to me as i speak broken english being from newfoundland and i dont speak a lick of spanish. A1 front desk staff. This is essentially a really nice hostel with shared facilities and amazing view so keep that in mind. We took a boat trip with John and he was AMAZING. Very nice knowledgeable man. And made our trip very special ##### Charles Stayed 2 nights in Apr 2025 ### 8/10 Good #### Caitlin Oct 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the atmosphere and friendly staff. Everything seemed easy. ##### Caitlin Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### julie Oct 15, 2023 Liked: Cleanliness, property conditions & facilities Friendliness? Clean great food ##### julie Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Jimmy Feb 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place Isabell was awesome fluent English and Spanish Jorge the manager super nice . We shared his chefs new vegetarian creation . it was awesome! Jim and Karen ##### Jimmy Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Rosalie Mar 18, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities A lot of insects in my room ##### Rosalie Stayed 2 nights in Mar 2025 ### 8/10 Good #### Altera Oct 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time at CasaBakal, it's the perfect location right on the lagoon with a lovely pier to sit on and watch the sunset. Our intial room was very small, the photos do hide this a bit with just one bed and not much space around it! Luckily they were able to move us to a bigger room which was perfect. The staff were lovely and kind. ##### Altera Stayed 4 nights in Sep 2023 ### 8/10 Good #### Jessica Jul 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property was in a fantastic location on the lagoon. The hotel was well kept, clean, quiet, felt safe and the staff was excellent. The only drawback was that we had to take a taxi to get to other restaurants and shops. We also had the sink spring a leak on our room, but it was quickly fixed and cleaned up. I will surely come here again. ##### Jessica Stayed 3 nights in Jul 2023 ### 8/10 Good #### Tina Feb 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort LOVED everything about this place except the madrasses which were too hard. We were in the hostel like room under the roof with the most beautiful view of the lagoon. Renovate it a bit and it will be heaven on earth. Service, food, drinks and everything else was fantastic. Go to Bacalar center and eat at the charming square or at Mr. Taco and you will have a perfect stay in Bacalar. Enjoy! ##### Tina Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Julie Apr 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of them most beautiful places on earth. Danny at the desk was so helpful. The food was wonderful and the staff so polite and kind. We went kayaking and took the 3 hour sailing trip around the lagoon. The guides on the sail boat were fun and knowledgeable about the area. Met some wonderful people from around the world and one family we'll be keeping in touch with !! I love this smaller size, quaint hotel, I wouldn't change a thing about it !! ##### Julie Stayed 5 nights in Apr 2023 ### 10/10 Excellent #### Jill Oct 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Great view and service Our family of 3 stayed in the room with 4 twin beds (backpacker style!) when we stayed during the annular eclipse. The room was very basic, especially the bathroom, but the view was stunning. We loved the pool, dock and ease of checking out the included kayaks and paddleboards. Service was excellent and everyone was so friendly - some of the best service we have experienced in Mexico. The only downside was the beds were quite hard and could use some kind of softer covering. Overall, highly recommend! ##### Jill Stayed 2 nights in Oct 2023 ### 8/10 Good #### Alan Manuel Jul 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reservation did not specify that the bathroom was outside and shared, otherwise i would not reserve, however, the staff always maintained the facilities clean. My cabana was the 4th one (in front of the lagoon) so when the tide goes up all the grass gets wet making difficult to walk from the cabana to the main areas, some wood carpet would help to avoid this. Other than that the facilities are nice, the location is privilege, it is close to the restaurants and local attractions. I would be back for sure!! ##### Alan Manuel Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Jose Luis Mar 24, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Put in risk our lives because of the bad conditions of the kayaks also bad service ##### Jose Luis Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Ana Fabiola Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy agradable ##### Ana Fabiola Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Gabriel Aug 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel tranquilo y bonito, la comida rica y a precios razonables. ##### Gabriel Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Abigail Aug 23, 2025 Liked: Cleanliness, staff & service Increíble ##### Abigail Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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