Title: Hotel Laguna Bacalar - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3977381&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Laguna Bacalar Hotel with free parking, near Lake Bacalar ## Photo gallery for Hotel Laguna Bacalar ![Lake - Hotel Laguna Bacalar (Bacalar)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/0c5d0468.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/63bd54af-d5f0-4815-8ce8-bdd245a25fb6-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Miscellaneous - Hotel Laguna Bacalar (Bacalar)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/64c83035.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Bungalow, Lagoon View - Hotel Laguna Bacalar (Bacalar)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/9dbf0c7f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Marina - Hotel Laguna Bacalar (Bacalar)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/b42d1549.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Laguna Bacalar, by the sea, offers a peaceful escape with a rooftop terrace and garden. Enjoy the outdoor pool, children's pool, WiFi, and on-site car rentals. The staff receives consistent praise from guests. ## Reviews 6.2 ## Popular amenities - Room service - Pool - 24/7 front desk - Housekeeping - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Double Room, Lagoon View (with Fan) ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/539bbf98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Lagoon View (with Fan) ### Highlights Fan Daily housekeeping - Lagoon view - Sleeps 4 - 2 Double Beds ### View all photos for Double Room Lagoon View with Air Conditioning ![Balcony](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/49c49d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Lagoon View with Air Conditioning ### Highlights Air conditioning Daily housekeeping - Lagoon view - Sleeps 4 - 2 Double Beds ### View all photos for Triple Room, Multiple Beds, Lagoon View (With Fan) ![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/539bbf98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds, Lagoon View (With Fan) ### Highlights Daily housekeeping - Lagoon view - Sleeps 5 - 2 Double Beds and 1 Twin Bed ### View all photos for Triple Room, Multiple Beds, Lagoon View (With A/A) ![Triple Room, Multiple Beds, Lagoon View (With A/A)](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/073d7f88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds, Lagoon View (With A/A) ### Highlights Air conditioning Daily housekeeping - Lagoon view - Sleeps 5 - 2 Double Beds and 1 Twin Bed ### Double Room with Air Conditioning, No Special View ### Highlights Fan Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Quadruple Room with Fan ![Quadruple Room with Fan](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/b44f5e96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room with Fan ### Highlights Fan 2 bedrooms Daily housekeeping - 248 sq ft - 2 bedrooms - Lagoon view - Sleeps 4 - 2 Double Beds and 2 Twin Beds ### View all photos for Family Bungalow, Lagoon View ![Family Bungalow, Lagoon View](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/9dbf0c7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Bungalow, Lagoon View ### Highlights 2 bedrooms 2 bathrooms Living room Daily housekeeping - 355 sq ft - 2 bedrooms - Lagoon view - Sleeps 9 - 4 Double Beds and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Laguna-Bacalar.h3977381.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Hotel-Laguna-Bacalar.h3977381.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.65747%2C-88.40581&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3sUDiHCvvlJwlAHLwrL45okLC8Y=) Avenida Costera #479 Bacalar, Bacalar, QROO, 77930 #### What's nearby - Lake Bacalar \- 11 min walk \- 1.0 km - Cenote Azul \- 16 min walk \- 1.4 km - Cenote Cocalitos \- 3 min drive \- 1.1 km - Municipal Spa of Bacalar \- 5 min drive \- 2.5 km - Laguna Bacalar Ecological Park \- 7 min drive \- 3.6 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive #### Restaurants - ‪La Bendición Dios - ‬3 min drive - ‪Enamora - ‬4 min drive - ‪Albahaca - ‬3 min drive - ‪Blu Beach Club - ‬4 min drive - ‪Papitos - ‬4 min drive ## About this property ### Hotel Laguna Bacalar Hotel near Lake Bacalar Consider a stay at Hotel Laguna Bacalar and take advantage of a rooftop terrace, a garden, and car rentals on site. Stay connected with free WiFi in public areas. You'll also find perks like: - An outdoor pool and a children's pool - Free self parking - A TV in the lobby, luggage storage, and concierge services - A 24-hour front desk and a front-desk safe More amenities include: - Showers and free toiletries ## Similar properties ![Outdoor banquet area](https://images.trvl-media.com/lodging/25000000/24910000/24909000/24908939/45ceb97d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Awazul Bacalar Bacalar - Parking included - Free WiFi - Air conditioning - Housekeeping 6.6 66 reviews CA $121 CA $150 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=24908939&PinnedHotelID=24908939&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake view](https://images.trvl-media.com/lodging/55000000/54920000/54911800/54911763/26781686.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vista Laguna Bacalar Bacalar - Pet-friendly - Parking included - Free WiFi - Restaurant 7.8 Good 73 reviews CA $112 CA $140 total includes taxes & fees Jan 7 - Jan 8, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=54911763&PinnedHotelID=54911763&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/100000000/99930000/99921200/99921155/d379a092.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Eco-Cabañas Azul María Bacalar Bacalar - Pool - Spa - Pet-friendly - Free WiFi 8.4 Very good 18 reviews CA $56 CA $71 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=99921155&PinnedHotelID=99921155&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Apartments Azure Bacalar - Pool - Free WiFi - Air conditioning - Outdoor space 9.0 Wonderful 65 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=98456437&PinnedHotelID=98456437&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/03f67a3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Bacalar Cabañas & Lagoon Club Bacalar - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 34 reviews CA $100 CA $148 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/9000000/8490000/8488600/8488594/b23f6a49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Chital Raudales - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 216 reviews CA $132 CA $160 total includes taxes & fees Jan 10 - Jan 11, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=8488594&PinnedHotelID=8488594&HadPinnedHotel=true®ionId=-1&adults=2) ![Shared Dormitory](https://images.trvl-media.com/lodging/85000000/84080000/84079800/84079749/a599edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cayuco Maya Bacalar - On private beach - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 56 reviews CA $49 CA $63 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=84079749&PinnedHotelID=84079749&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/83000000/82670000/82667600/82667553/b947c571.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alma de Zorro Bacalar - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 61 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=82667553&PinnedHotelID=82667553&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/40000000/39760000/39759800/39759771/fa2939c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Buenavista Bacalar Jungle Experience Bacalar - Pool - Free WiFi - Air conditioning - Room service 7.8 Good 101 reviews CA $63 CA $80 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=39759771&PinnedHotelID=39759771&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Room, 3 Bedrooms | Living area](https://images.trvl-media.com/lodging/93000000/92730000/92723100/92723055/7c5531e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hokab Inn Bacalar Bacalar - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 21 reviews CA $55 CA $70 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=92723055&PinnedHotelID=92723055&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Things to do - Children's pool - Outdoor pool - TV in common areas ### Family friendly - Children's pool - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) ### Outdoors - Garden - In a regional park - Rooftop terrace ### Accessibility - No elevator ### More - 1 building - 2 floors - Designated smoking areas (fines apply) - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Food and drink - Limited room service ### More - Iron/ironing board on request - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 2.69 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Hotel Laguna Bacalar Laguna Bacalar Hotel Laguna Bacalar Hotel Hotel Laguna Bacalar Bacalar Hotel Laguna Bacalar Hotel Bacalar ## Frequently asked questions ### Does Hotel Laguna Bacalar have a pool? ### How much does it cost to stay at Hotel Laguna Bacalar? ### Is Hotel Laguna Bacalar pet-friendly? ### How much is parking? ### What time is check-in at Hotel Laguna Bacalar? ### What time is check-out at Hotel Laguna Bacalar? ### Where is Hotel Laguna Bacalar located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Laguna Bacalar Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.6 Cleanliness ### 8.0 Location ### 6.4 Staff & service ### 7.6 Eco-friendliness ### 5.4 Property conditions & facilities 10 - Excellent 95 8 - Good 103 6 - Okay 125 4 - Poor 93 2 - Terrible 79 ## Reviews ### 10/10 Excellent #### Tomas Sep 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everyone I encountered was very friendly and willing to assist us. We had breakfast one morning. It was delicious. Those chilaquiles continue to be as good as 2 years ago when we visited for the first time. Thank you all. ![](https://a.travel-assets.com/ugc/hotel-reviews/60a683d7-6a4f-4a5e-98b2-b50320cb951b-1758297402584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomas Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Oscar Gomar Dec 3, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Three towels for four people, no air conditioning, no TV, no minibar, no hairdryer, no bedside tables, only one electrical outlet. The beds were comfortable and clean, the cleaning staff was attentive and very friendly, and the exterior was pleasant. The restaurant staff was inattentive and the service was very poor. No menu items were available, the coffee tasted like it was from the previous day, and the chilaquiles were tasteless and fried in very rancid oil ![](https://a.travel-assets.com/ugc/hotel-reviews/e0bfd501-1c05-40ab-a084-d64656e91a93-1764736218035.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oscar Gomar Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Noelia Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at. ##### Noelia Stayed 2 nights in Jan 2025 ### 8/10 Good #### Liliana Jun 20, 2025 Liked: Cleanliness, staff & service There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating. ##### Liliana Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Valente Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Closed to lake ##### Valente Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Maria Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy. ##### Maria Stayed 3 nights in Jan 2025 ### 8/10 Good #### Luz Mar 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow . ##### Luz Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Maria Nov 9, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing. ##### Maria Stayed 3 nights in Nov 2024 ### 8/10 Good #### Andrew Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Was a great stay ##### Andrew Stayed 1 night in Mar 2024 ### 8/10 Good #### Jorge Jan 30, 2024 Liked: Cleanliness, staff & service This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊 ##### Jorge Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Juan Carlos Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Juan Carlos Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Elisha Apr 6, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The room dirty i didnt stay there again wont a refund ##### Elisha Stayed 1 night in Apr 2025 ### 8/10 Good #### Rebeca Jul 26, 2023 Liked: Staff & service, amenities I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean ##### Rebeca Stayed 1 night in Jul 2023 ### 2/10 Terrible #### GUADALUPE Jan 4, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The property is very old. The room did not have hot water the food at the restaurant was very expensive. ##### GUADALUPE Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Telmi Oct 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok ##### Telmi Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Lisa Apr 25, 2024 Liked: Staff & service It is dated , rooms need work ##### Lisa Stayed 1 night in Apr 2024 ### 8/10 Good #### Jassel Jan 30, 2025 Liked: Cleanliness, staff & service . ##### Jassel Stayed 3 nights in Jan 2025 ### 8/10 Good #### Laura Dec 30, 2024 Sin ##### Laura Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Estefania Jul 24, 2024 Liked: Amenities Disliked: Staff & service, property conditions & facilities Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again. ##### Estefania Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Mehmet Feb 17, 2023 Disliked: Amenities, property conditions & facilities Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night. ##### Mehmet Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Salvador Oct 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Salvador Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Cristian May 6, 2024 Disliked: Cleanliness, property conditions & facilities I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins ##### Cristian Stayed 1 night in May 2024 ### 2/10 Terrible #### Jesus May 31, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Trash ##### Jesus Stayed 1 night in Feb 2024 ### 6/10 Okay #### Peter Jun 26, 2024 Liked: Cleanliness #### Main draw is the view and location Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon. ##### Peter Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Sandra Jun 16, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Bad place, we a bad experience at this place As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away, The reception never gave us anything to sign at check in or out. The place is horrible. ##### Sandra Stayed 2 nights in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)