Title: Royal Palm Bacalar Cabañas & Lagoon Club - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royal Palm Bacalar Cabañas & Lagoon Club Hotel in Bacalar with free parking ![Lake](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/03f67a3f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/6d3c1398.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/8ee8b090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Terrace/patio](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/0bdd92a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/00325006.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Close to Lake Bacalar, Royal Palm Bacalar Cabañas & Lagoon Club has plenty to offer. Guests can connect to free in-room WiFi. 8.4 Very good ## Popular amenities - Pool - Pet-friendly - Housekeeping - Parking included - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=44912740&PinnedHotelID=44912740&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Superior Double Room](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/bfb639e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning Kitchenette Mini-fridge Plasma TV Fan Private bathroom Coffee/tea maker Cookware/dishes/utensils - 538 sq ft - Sleeps 4 - 2 Double Beds ![Premium Room, Lake View](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/3731b51b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Lake View ### Highlights Separate dining area Air conditioning Plasma TV Fan Private bathroom Coffee/tea maker Satellite channels Daily housekeeping - Lake view - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Deluxe Room](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/bd5a6f76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Plasma TV Fan Private bathroom Deep soaking bathtub Coffee/tea maker Satellite channels Daily housekeeping - 538 sq ft - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ![Deluxe Studio](https://images.trvl-media.com/lodging/45000000/44920000/44912800/44912740/74ed1a0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Deck/patio Private pool Air conditioning Plasma TV Fan Private bathroom Coffee/tea maker Satellite channels - 538 sq ft - Partial lake view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Royal-Palm-Bacalar-Cabanas-Lagoon-Club.h44912740.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChetumal-Hotels-Royal-Palm-Bacalar-Cabanas-Lagoon-Club.h44912740.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.66463%2C-88.40053&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VTKA-Mj6S7gfMp5b0onPt3ibiCk=) Carretera Federal Chetumal Bacalar, Bacalar, QROO, 77930 #### What's nearby - Cenote Negro - 1 min drive - 0.7 km - Cenote Cocalitos - 2 min drive - 2.2 km - Fort of San Felipe - 3 min drive - 1.8 km - Cenote Azul - 3 min drive - 2.9 km - Laguna Bacalar Ecological Park - 4 min drive - 2.5 km #### Getting around - Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive #### Restaurants - ‪La Bendición Dios - ‬19 min walk - ‪Enamora - ‬20 min walk - ‪Albahaca - ‬10 min walk - ‪Bacalar Beach Club - ‬8 min walk - ‪El Trompo de K'los - ‬3 min drive ## About this property ### Royal Palm Bacalar Cabañas & Lagoon Club Hotel near Lake Bacalar Royal Palm Bacalar Cabañas & Lagoon Club provides everything you need. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self parking - Bike rentals, luggage storage, and games - Outdoor furniture Room features All guestrooms at Royal Palm Bacalar Cabañas & Lagoon Club have comforts such as air conditioning, in addition to amenities like free WiFi. Other amenities include: - Bathrooms with tubs or showers and shampoo - 42-inch plasma TVs with satellite channels - Wardrobes/closets, coffee/tea makers, and fans ## Similar properties ![On the beach, sun loungers](https://images.trvl-media.com/lodging/65000000/64410000/64409400/64409348/d967326f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Aakal Lagoon Front Bacalar - Breakfast included - Free WiFi - Air conditioning - 24/7 front desk 8.6 Excellent 245 reviews CA $152 CA $187 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=64409348&PinnedHotelID=64409348&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Room, Lagoon View](https://images.trvl-media.com/lodging/67000000/66220000/66213100/66213045/967a15d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropic Bacalar Hotel Bacalar - On private beach - Spa - Parking included - Free WiFi 9.0 Wonderful 142 reviews CA $96 CA $120 total includes taxes & fees Oct 31 - 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Pool - Breakfast included - Spa - Parking included 8.8 Excellent 214 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=8488594&PinnedHotelID=8488594&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/40000000/39080000/39070500/39070443/6d5466e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tuparenda Bacalar Mario Villanueva Madrid - Pool - Breakfast included - Free WiFi - Air conditioning 9.6 Exceptional 261 reviews CA $81 CA $102 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=39070443&PinnedHotelID=39070443&HadPinnedHotel=true®ionId=-1&adults=2) ![Shared Dormitory](https://images.trvl-media.com/lodging/85000000/84080000/84079800/84079749/a599edf3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cayuco Maya Bacalar - On private beach - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 55 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=84079749&PinnedHotelID=84079749&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/99000000/98460000/98456500/98456437/414b5ec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deluxe Apartments Azure Bacalar - Pool - Free WiFi - Air conditioning - Outdoor space 9.0 Wonderful 63 reviews CA $85 CA $106 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=98456437&PinnedHotelID=98456437&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Suite, Jetted Tub](https://images.trvl-media.com/lodging/39000000/38970000/38966700/38966652/93131ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MBH Maya Bacalar Hotel Boutique Bacalar - On private beach - Hot tub - Spa - Parking included 8.8 Excellent 366 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=38966652&PinnedHotelID=38966652&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake](https://images.trvl-media.com/lodging/4000000/3980000/3977400/3977381/0c5d0468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laguna Bacalar Bacalar - Pool - Kids pool - Parking included - Free WiFi 6.2 491 reviews CA $109 CA $135 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3977381&PinnedHotelID=3977381&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - Free self parking on site ### Things to do - Bicycle rentals - Games - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Outdoor furniture ### Accessibility - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer (on request) - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch plasma TV with satellite channels ### Food and drink - Coffee/tea maker - Paper towels ### More - Air conditioning - Fan ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 400 ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of MXN 250 per pet, per night 1 total (up to 55 lbs per pet) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: MXN 1500 per stay - Cleaning fee: MXN 300 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: MXN 250 per pet, per night - Late check-out fee: MXN 400 (subject to availability) - Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit This property is professionally cleaned ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM ### Property is also known as Royal Palm Bacalar Cabañas & Lagoon Club Cabin Royal Palm Bacalar Cabañas & Lagoon Club Bacalar Royal Palm Bacalar Cabañas & Lagoon Club Cabin Bacalar ## Frequently asked questions ### Does Royal Palm Bacalar Cabañas & Lagoon Club have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM. ### Is Royal Palm Bacalar Cabañas & Lagoon Club pet-friendly? > Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 250 per pet, per night. ### How much is parking at Royal Palm Bacalar Cabañas & Lagoon Club? > Self parking is free at this property. ### What time is check-in at Royal Palm Bacalar Cabañas & Lagoon Club? > Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Royal Palm Bacalar Cabañas & Lagoon Club? > Check-out is at noon. Late check-out is available for MXN 400 (subject to availability). ### Where is Royal Palm Bacalar Cabañas & Lagoon Club located? > Situated in Bacalar, this hotel is within a 15-minute walk of Cenote Negro and Cenote Esmeralda. Municipal Spa of Bacalar and Fort of San Felipe are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Royal Palm Bacalar Cabañas & Lagoon Club Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 10 Staff & service ### 7.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 20 8 - Good 5 6 - Okay 3 4 - Poor 0 2 - Terrible 4 ### 6/10 Okay #### TIMOTHY Aug 22, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities, communication It's very difficult and confusing getting to the location. You have to drive down a trail from the main road to get to the office to check in. The pier that is the main highlight on Expedia is far away from the property. It's very decieving. But once you get situated it's ok. The room I had was much closer to the pier than the other rooms closer to the office. The pier is great though. ##### TIMOTHY Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Maria Jul 31, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication The Royal Palm was amazing and my family and I cannot wait to return. Amari was so helpful and so easy to contact via WhatsApp. Upon arrival she offered me a cold beer and created us with the cutest resident puppy named Mila. Check in was easy and check out was even better. Our room was clean and comfortable with sky tv and internet access. Bathroom was in great conditions. The best part is having the room right on the lagoon, it’s beautiful and clean. My daughter and I swam daily and watched the sunrise right on the dock. Also, great location as there is a restaurant right across the street and basically on the property. Town is a 2 min drive and if it weren’t as hot as it was in July, we could have also walked. We cannot wait to return! ##### Maria Stayed 2 nights in Jul 2023 ### 2/10 Terrible #### Shanna Oct 13, 2024 Liked: Communication Disliked: Cleanliness, property conditions & facilities The pool is very far from the room. Sliding doors don’t close properly allowing mosquitos to come in. I don’t blame the staff. They are very friendly and tried to help however this property doesn’t look like anything advertised. The bed is made of cement and the mattress is hard. We can’t sit on the porch due to bats droppings and smells of bats. ##### Shanna Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Sonia Sep 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Siento que no hay mucha seguridad, siento que cualquiera pueda accesar a media noche , no vi guardia de seguridad, todo lo demás 10 de 10. De hecho voy a regresar y me voy a volver a hospedar en ese hotel ##### Sonia Stayed 1 night in Sep 2025 ### 8/10 Good #### María Elisa Sep 3, 2025 Liked: Cleanliness, property conditions & facilities, communication Buen la estancia, aunque hay que mejorar detalles de las habitaciones. ##### María Elisa Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### alvaro Jul 12, 2025 Disliked: Amenities Muy mal. Sucia y de mal olor ##### alvaro Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Patricia Feb 19, 2025 Liked: Cleanliness, room comfort, communication #### Recomendable La verdad esta increíble a mi novio y a mi nos encanto, Daniela se porto súper bien y estuvo al pendiente, se los recomiendo mucho, ![](https://a.travel-assets.com/ugc/hotel-reviews/5FE132E96FCC6CC220BAB09E3C51D997E7936E911740000493566.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8FA645409568CD39431CEE078A4EB72972D9CE4D1740000493829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Diana May 27, 2024 Liked: Cleanliness, room comfort, communication Todo muy bien, la habitación es muy bonita ##### Diana Stayed 2 nights in May 2024 ### 2/10 Terrible #### Bertrand Aug 25, 2023 Disliked: Room comfort, communication #### Hôtel à fuir Contrairement à la photo , nous étions dans une chambre pour 4 à 400 mètres du lac avec une route passante à traverser. La chambre était au bord d une route avec passage de camions toute la nuit . Coupure d électricité une bonne partie de la nuit donc plus de climatisation au mois d août c est un peu dure ! Personnel très déplaisant ##### Bertrand Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Fide Jun 2, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Habitación amplia, personal amable, club de laguna lindo, restaurantes cerca. ##### Fide Stayed 2 nights in May 2022 ### 10/10 Excellent #### Fernando Apr 11, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazingly Beautiful Resort loved ever moment..can’t wait to return my new favorite place.Bacalar ##### Fernando Stayed 3 nights in Apr 2022 ### 8/10 Good #### Verified traveller Apr 8, 2022 Liked: Cleanliness, room comfort, communication El lugar esta increíble, las habitaciones son austeras y los muebles muy viejos, es un ambiente selvático; el servicio y la comunicación con el personal del hotel muy malo; la gente es muy amable pero les falta capacitación. El muelle es lo máximo, el amanecer es increíble ![](https://a.travel-assets.com/ugc/hotel-reviews/A2D9DEB2E377F0E25D30B569039017CBD2E450DD1649417833462.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Alfonso, Washington Jan 10, 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The private dock is amazing. Perfect place to salute to the sun in the morning. The lake is a dream. ##### Alfonso Stayed 1 night in Jan 2022 ### 2/10 Terrible #### claudia Dec 2, 2021 Disliked: Communication La habitacion que nos dieron estaba en muy mal estado. El baño no coincide con las fotos de la publicidad. Esta en malas condiciones, ademas todo el tiempo huele a caño con olores muy intensos que se penetran en la habitación. Pedimos cambio y no lo negaron. Ademas no esta al pie de la laguna sino a 1 km. De distancia. Pagamos en efectivo y pedi devolución del dinero por el fraude y no quisieron acceder ##### claudia Stayed 2 nights in Nov 2021 ### 6/10 Okay #### Adriana Nov 2, 2021 Liked: Cleanliness, amenities, communication El personal muy amable, pero en la habitación había una súper gotera y no dejaba dormir bien. ##### Adriana Stayed 4 nights in Oct 2021 ### 8/10 Good #### Osvaldo Aug 4, 2021 Liked: Cleanliness, room comfort, communication Excelente atención de los responsables del hotel, habitación amplia y cómoda, lo recomiendo ampliamente. ##### Osvaldo Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 21, 2021 Liked: Amenities, property conditions & facilities, communication Un problème au début avec l'emplacement de la chambre. Avec un petit supplément, nous avons pu améliorer la position. Samuel, l'intendant a été très professionnel. Felicitaciones. ##### Verified traveller Stayed 7 nights in Jul 2021 ### 10/10 Excellent #### Claudia Jun 30, 2021 Liked: Cleanliness, room comfort, communication #### Excelente lugar En un lugar muy acogedor, la gente que te atiende sumamente amable y están pendientes de ayudarte. Te apoyan sobre que hacer, dónde comer y tratan de ayudarte en todo. El muelle que tienen esta lindo. De las mejores experiencias, hoteleras que he tenido. Te sientes como en casa. Si pienso volver. ##### Claudia Stayed 3 nights in Jun 2021 ### 10/10 Excellent #### Lalo Mar 6, 2021 Liked: Cleanliness, room comfort, communication #### Muy buen hotel. La limpieza es muy buena, no encontramos ningún desperfecto ni suciedad, las habitaciones son muy grandes con frigobar y microondas, no tienen secadora. Muy amables, siempre estuvieron al tanto antes de nuestra llegada, nos dieron recomendaciones, tuvimos a nuestra disposición el muelle del hotel, chalecos y kayaks sin costo extra y tiempo ilimitado lo único es que son a disponibilidad entonces hay que ganarlos, rentamos una noche extra con ellos y son pero friendly (super plus). Totalmente regresaría, espero ya pronto acabe lo de la pandemia y puedan seguir expandiendo el hotel porque tienen mucho espacio sin utilizar, el muelle está separado por una calle a la zona principal del hotel y la caminada en la noche entre tanto árbol y mosquito puede no ser tan agradable. Si van y no encuentran la entrada como nosotros no se espanten les hace falta señalamientos solo marquenles por teléfono y van por ustedes a dónde estén. ##### Lalo Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Pablo, Mexico Sep 12, 2020 Liked: Cleanliness, amenities, property conditions & facilities, communication Es un lugar excelente para relajarse y sentirse bienvenido, la señora encargada es un amor , muy atenta y amable !! Todo muy limpio, ordenado y con todos los servicios !! Son súper flexibles en el horario de la alberca siempre y cuando no molestes a los otros huéspedes !! Todos súper amables sin duda volvería !! ##### Pablo Stayed 2 nights in Aug 2020 ### 10/10 Excellent #### Grace, Tijuana Jul 20, 2020 Liked: Cleanliness, amenities Nos encantó todo el lugar, la atención y las instalaciones Lo único que nos desagradó fue que tuvieran todos los perros amarrados todo el día :( ##### Grace Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Veronika Feb 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with Lagoon club Great Lagoon Club with kayaks for Rent (free of charge) Go to Restaurant macaria for Dinner - it's very close and delicious! ##### Veronika Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Melissa, California Feb 10, 2020 Liked: Cleanliness, amenities We loved that we had private access to the lagoon just a short drive from the room. They have a 2-person kayak, bicycles for our use, a paddle boat and a dock with a hammock! The owners were excellent about communicating with us before and during our stay! ##### Melissa Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Feb 5, 2020 Liked: Cleanliness, amenities, property conditions & facilities Un lugar espectacular, muy cerca de la ciudad y de la laguna. Instalaciones impecables y una excelente atención de Juanita, quien cuida del lugar. Sin duda vamos a volver en nuestro siguiente viaje a Bacalar. ##### Verified traveller Stayed 5 nights in Jan 2020 ### 8/10 Good #### Sergio Alberto Jul 3, 2025 ##### Sergio Alberto Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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