Title: Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Tropical paradise awaits at this luxury villa resort where pristine beaches complement rejuvenating spa treatments and exceptional dining options ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/140b409e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/b1639163.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa, Beachfront (with Private Pool and Deck) | Terrace/patio](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/01938ca6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/e7eedf2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Villa (with Private Plunge Pool and Deck) | Bathroom](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/c08a226e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Viceroy Riviera Maya offers a luxurious retreat near Playa del Carmen Main Beach. Guests relax on white sand shores, enjoy massages at Wayak Spa, and dine at two restaurants. The resort features yoga and fitness classes, plus a garden and library for peaceful moments. VIP Access 9.4 Exceptional ## Popular amenities - - - - Hot tub - Bar - All-inclusive VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 26 - Oct. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Villa, Beachfront (with Private Pool and Deck) | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/f6dc4d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, Beachfront (with Private Pool and Deck) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1668 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed ![Premium Villa (with Private Plunge Pool) | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/a84ebe4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Villa (with Private Plunge Pool) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1668 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Viceroy Villa with Private Plunge Pool and Deck | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/30db8b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Viceroy Villa with Private Plunge Pool and Deck ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 1668 sq ft - Sleeps 3 - 1 King Bed ![Signature Villa (with Private Plunge Pool and Deck)](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/95691bca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Villa (with Private Plunge Pool and Deck) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1399 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Ocean View Two Level Villa with Large Private Pool | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/4670aa6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Two Level Villa with Large Private Pool ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 2809 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 2 Queen Beds (with Private Plunge Pool) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 968 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Egyptian cotton sheets, premium bedding, pillowtop beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 1 King Bed (with Private Plunge Pool) 10.0 Exceptional 2 reviews ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Premium bedding - 968 sq ft - Sleeps 3 - 1 King Bed ![Royal Villa (with Private Plunge Pool and Deck)](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/3dcdf476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Villa (with Private Plunge Pool and Deck) 10.0 Exceptional 2 reviews ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Separate bedroom - 968 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/c74bfc43_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,540 reviews CA $375 CA $375 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=924d5b74-3d3f-42aa-989e-2891a7228d08&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66506%2C-87.03328&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TT7aorNn5h8MQmzsqj2ANGnj8l4=) Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710 #### What's nearby - Playa Xcalacoco - 6 min walk - 0.6 km - Gran Coyote Golf - 4 min drive - 2.5 km - El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km - Quinta Avenida - 9 min drive - 8.1 km - Playa del Carmen Main Beach - 9 min drive - 8.4 km #### Getting around - Cancun Intl. Airport (CUN) - 44 min drive #### Restaurants - ‪Amaranto - ‬5 min drive - ‪El Beso Pool Bar - ‬5 min drive - ‪Mike’s Coffee - ‬6 min drive - ‪La Laguna - ‬6 min drive - ‪Privilege Lounge - ‬5 min drive ## About this property ### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Luxury hotel near El Camaleón Mayakoba Golf Course Located close to Playa del Carmen Main Beach and Quinta Avenida, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only provides a beach bar, a poolside bar, and a terrace. With a beachfront location, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Indulge in aromatherapy, a massage, and a facial at Wayak Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Fitness classes and yoga classes are offered at the health club; Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only also has a garden, a hair salon, and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site. Other perks include: - An outdoor pool - Limo/town car service, continental breakfast (surcharge), and valet parking (surcharge) - Smoke-free premises, tour/ticket assistance, and a porter/bellhop - Massage treatment rooms, wedding services, and multilingual staff - Guest reviews speak highly of the helpful staff Room features All guestrooms at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only offer comforts such as private plunge pools and premium bedding, in addition to perks like furnished patios and pillow menus. Other amenities include: - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Designer toiletries, showers, and hair dryers - 42-inch flat-screen TVs with satellite channels and DVD players - Separate sitting areas, ceiling fans, and housekeeping ### All-inclusive details All-inclusive room rates at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Lessons/classes/games Pilates Yoga ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897679/ac5735cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 921 reviews CA $802 CA $802 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=68897679&PinnedHotelID=68897679&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1870000/1862900/1862827/15c9ab47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Maroma Beach Riviera Cancun - 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Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,450 reviews CA $1,108 CA $1,344 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=61500646&PinnedHotelID=61500646&HadPinnedHotel=true®ionId=-1&adults=2) ![Dunas Private Pool Ocean View Top Floor Suite](https://images.trvl-media.com/lodging/2000000/1790000/1789800/1789787/940a8a56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Valentin Imperial Rivera Maya All Inclusive - Adult Only Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 9.4 Exceptional 1,608 reviews CA $566 CA $689 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1789787&PinnedHotelID=1789787&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/d36e987a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Zilara Riviera Maya Adults Only All Inclusive Riviera Maya - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 982 reviews CA $560 CA $560 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Limo/town car service - Valet parking on site (USD 8 per day) ### Food and drink - Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: USD 35 to 50 per person - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Coral Restaurant + Bar - La Marea Restaurant ### Things to do - Fitness classes - Full-service spa - Health club - Hot tub - Library - Outdoor pool - Sauna - Steam room - Yoga classes ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels - DVD player - Private plunge pool ### Food and drink - Champagne service - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Free local calls - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per pet, per night Service animals are welcome, and are exempt from fees Up to 20 lbs per pet Food and water bowls are available ### Children and extra beds Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome Rollaway/extra beds are available for USD 136.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: 13.21 percent of room rate We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 35 to 50 per person - Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4) - Valet parking fee: USD 8 per day - Pet fee: USD 50 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: USD 136.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Guests under 13 years old are not permitted at this adults-only property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Riviera Maya Viceroy Viceroy Maya Viceroy Maya Riviera Viceroy Riviera Viceroy Riviera Maya Viceroy Riviera Maya Hotel Viceroy Riviera Maya Hotel Playa del Carmen Viceroy Riviera Maya Playa del Carmen Tides Riviera Maya Hotel Tides Riviera Maya Resort Viceroy Riviera Maya Playa Del Carmen, Mexico Viceroy Riviera Maya Resort Playa del Carmen Viceroy Riviera Maya Resort Tides Riviera Maya Resort Ikal Del Mar Tides Riviera Maya Hotel Viceroy Riviera Maya Playa Del Carmen ## Frequently asked questions ### Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only on Nov 24, 2025 start from CA $867.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only pet-friendly? > Yes, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only allows pets with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. ### How much is parking at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Valet parking is available for USD 8 per day. ### What time is check-in at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Check-out is at noon. ### Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 348 per vehicle applies. ### Are there all-inclusive benefits at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Some rate plans available at this property are all-inclusive. ### Where is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only located? > This Playa del Carmen hotel is on the beach, 2.8 mi (4.5 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Playa del Carmen Main Beach and Quinta Avenida. Maroma Beach and Xplor Theme Park are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 320 8 - Good 48 6 - Okay 11 4 - Poor 10 2 - Terrible 8 ### 9.6/10 Cleanliness ### 9.8/10 Staff & service ### 9.0/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Kenneth Oct 11, 2025 Great property ##### Kenneth Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Anant Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff who took care of us, very peaceful getaway, amazing food and drinks ##### Anant Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### elissa Aug 18, 2025 Liked: Staff & service, amenities, property conditions & facilities The hotel is beautiful and the service is exceptional. The whole staff made a huge effort during my stay to make sure enjoyed my stay and had every I needed. ##### elissa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Philip Aug 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely stunning resort. So relaxing. Staff was unbelievable and so nice. Food, amazing. ##### Philip Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Justin Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was very very good, every night we ate at the resort it was top tier. Staff was amazing, all super friendly and helpful through the whole stay. Prepare for feather pillows, comfortable but different if you’re not used to them. Over top tier experience. ##### Justin Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Thomas Chance Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was incredible. We went for a Babymoon and it was everything we wanted. The vibe was the most Chill. If you are going to party, this is not the spot for you. The resort was calm and quiet, exactly what we were looking for. We had the private Villa and it was the definition of privacy. They do an excellent job of making sure there isn’t a single spot that could look into our Villa or outdoor lounging area. We spent the majority of our time out there relaxing either on the comfortable lounging couch or in the plunge pool. The staff were so kind and respectful, after the first day, they remembered our names and our villa number. They did a great job of communicating with each other so that while we were at breakfast or dinner, the housekeepers would tidy up while we were out. The food was very good as well. I highly recommend the all-inclusive package. We saved money on dinning and drinks because of it and it made the whole stay so convenient. We will definitely be going back. ![](https://a.travel-assets.com/ugc/hotel-reviews/f7018c84-51a2-4dba-b68b-ccd275b14a87-1759805069190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c2514c60-94ec-49e8-bbfa-c982f6e04e33-1759805068243.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/727761ac-1e0b-432c-b94e-73215936a8cb-1759805068901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0ac44983-6429-4015-b0eb-6007bdc1876d-1759805069202.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thomas Chance Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Grace Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities clean, beautiful, and the service is amazing. Every worker went above and beyond ##### Grace Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Leanne Feb 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and amazing staff! ##### Leanne Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Sarah Jun 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/7e159b21-a9a8-4cb1-bcd8-563ff2433b3c-1750796892040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25443b55-a162-46d7-83ba-695a04f37def-1750796892255.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f790f68f-26ea-415b-b9f7-c830eddfecf5-1750796893361.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49cd8621-9a12-4f63-9aaa-248dfce995a5-1750796894180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Mike Apr 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for some R&R !!! Very Recommended! ##### Mike Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Karl Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alberto and Karina were the best, they made our vow renewal special. ##### Karl Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Sam Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing and remote ##### Sam Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Michel May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service was EXCELLENT. We arrived to Cancún realizing our checked bag had been robbed of some sentimental and valuable items. The Viceroy staff set our trip back on the right trajectory and then some. The resort is intimate, tractable, and most of all… relaxing. It was exactly what we needed to start our trip. We were sad to leave. Highly recommend! ##### Michel Stayed 3 nights in May 2025 ### 10/10 Excellent #### Jose Jan 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is probably one of the nicest and most accommodating hotels i’ve ever stayed at. ##### Jose Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Verified traveller Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic + Some Tips We had such a lovely stay at the Viceroy and will definitely be back. Beautiful property. VERY quiet and private. If you’re looking for a private escape into luxury…. This is it! And the staff was really incredible. The only two things that weren’t clear in other reviews that would have been helpful for vacation planning: You are a good 15-20 minute cab ride from Playa Del Carmen and it’s a standard $400 pesos each way. There is no where else to eat nearby except the resort (which does have good food - I’m obsessed with their coconut lemongrass drink!), but there are no options at the viceroy that aren’t expensive. So you have to take your $800 pesos cab to and from Playa to grab dinner. ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### jeanne Margaret Mar 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The villa was beautiful and the staff was so friendly. ##### jeanne Margaret Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Chris Jun 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful, relaxing and excellent staff ##### Chris Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### sarah Jan 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This resort was superb from the moment we arrived to tequila shots of local tequila to hand cut handmade soaps. The food was exquisite and was served by extremely friendly staff. Thank you for making my trip with my daughter and niece so special before my daughter’s wedding!! I’ll be back! ##### sarah Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### George Jan 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff. Quiet. Lush. Easy beach access. Private. Rooms with pool and outdoor shower. Staff ##### George Stayed 9 nights in Jan 2025 ### 10/10 Excellent #### Jackie Dec 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful. ##### Jackie Stayed 5 nights in Dec 2023 ### 8/10 Good #### Dennis Bernard Jan 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time staying. It is quite beautiful and unique, and you feel like a million bucks staying there. Impeccable cleanliness and upkeep. Very high ancillary prices in restaurants, minibar and spa. Remote location with little to walk to to buy snacks and sundries -- you are at the mercy of the very expensive minibar and the on-site boutique offers very little of a practical nature. ##### Dennis Bernard Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Linda I Feb 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The villas are a dream and the walk path to the pool with access to the beach is just a dream. ##### Linda I Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Maria Sep 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Small boutique property with beautiful grounds, excellent service, spacious and very private villas with private pools. It is best for very quiet, relaxing, secluded type of vacations, even though Playa del Carmen is only a short taxi drive away. I think they strike a great balance between eco friendliness, nature and comfort. They have a very nice SPA as well ##### Maria Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Gina Jul 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice experience. The staff was fantastic! ##### Gina Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### David Apr 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff set the viceroy apart. Beach front location. ##### David Stayed 4 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.ca/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Secrets-Akumal-Riviera-Maya-Adults-Only-All-Inclusive.h10489505.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information)