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Hotel Labnah

3.0 star property
A peaceful Caribbean hideaway just steps from Playa del Carmen Maritime Terminal, where travelers can unwind in tropical surroundings

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Hotel Labnah, near Playa del Carmen Main Beach, offers a quiet escape with amenities like an outdoor pool, spa tub, and sunny terrace. Enjoy the garden retreat while staff assist with luggage, concierge needs, and booking local tours.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Air conditioning
  • Breakfast available
  • Housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number RNT SECTUR 01230080054

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Frequently asked questions

Does Hotel Labnah have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Hotel Labnah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Labnah doesn't offer parking.

What time is check-in at Hotel Labnah?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Labnah?

Check-out is at noon.

Where is Hotel Labnah located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Playa del Carmen Main Beach, Playa del Carmen Maritime Terminal, and Quinta Alegría Shopping Mall. Paseo del Carmen and Xplor Theme Park are also within 6 mi (10 km).

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 113 out of 270 reviews
Rating 8 - Good. 98 out of 270 reviews
Rating 6 - Okay. 42 out of 270 reviews
Rating 4 - Poor. 6 out of 270 reviews
Rating 2 - Terrible. 11 out of 270 reviews

Reviews

Verified

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuándo llegas te dan el cuarto que ellos quieren no te dan lo que anunciaron en las fotos la persona que atiende terrible No hay quien te atienda para lo que necesitas
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Excelente hotel. Sencillo pero muy cómodo. Tenía el temor de que por encontrarse sobre la 5ta Avenida fuera imposible descansar pero, me lleve una grata sorpresa al haber podido descansar plácidamente. Quizás lo único que se podría hacer, es mejorar las toallas y las almohadas de las habitaciones, de ahí en más todo excelente. Precio y ubicación lo mejor.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

shirly

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect place, few steps to get to the beach, lots of food options and meeting points for activities. Very clean and the views from the balcony was a dream.
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Tree that grew through patio, hot tub, close to beach
Stayed 8 nights in Mar 2022
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación.
Stayed 3 nights in Mar 2022
Verified

4/10 Poor

Janice

Liked: Staff & service, amenities
They are building right in front off the balcony facing the sea, diggers start at 8am until evening very dusty and noisey
Stayed 2 nights in Mar 2022
Verified

8/10 Good

ricky

Liked: Cleanliness, staff & service, room comfort
In between the beach and fifth avenue(the main strip)
Stayed 4 nights in Feb 2022
Verified

10/10 Excellent

Marysol

Liked: Staff & service, amenities, property conditions & facilities
Very clean and near everything
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito el hotel
Stayed 1 night in Feb 2022
Verified

8/10 Good

Andre R

Liked: Cleanliness, staff & service

Boa localização.

Para quem quer localização, é ideal para quem quer ficar na quinta avenida, para quem quer descaso a noite, só deve ter cuidado para não ficar em um quarto ao lado da avenida, pois o barulho só para perto das 2h da manhã.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and close to everything. The staff was friendly and helpful the entire time. We absolutely love the black cat Paco that lives at the hotel. Definitely a place we will stay at again.
Stayed 3 nights in Feb 2022
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, clean, close to everything!

Cute, clean, close to everything. Staff is super friendly.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gut aber laut und schlecht wenn man ein Auto hat

Schönes Hotel aber unser Zimmer war Seite Straße und wurde nachts echt laut, Mann konnte kaum schlafen. Und schon früh morgens fängt wieder an mit Musik und Polizeiautos. Hotel in Fußgängerzone! Auto Parkplätze sind 5-10 Min zu Fuß und kostenpflichtig überall in der Stadt 10 Pesos pro Stunde!
Stayed 1 night in Jan 2022
Verified

8/10 Good

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

Great location. A bit outdated but Location makes up for it
Stayed 1 night in Jan 2022
Verified

8/10 Good

Daniel

Liked: Cleanliness
Disliked: Amenities
Buena ubicacion
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Hjalmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Good value for money
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

René

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo, la ubicación, limpieza y tranquilidad
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Jesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and welcoming
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Hanna

Liked: Cleanliness, staff & service
Nice staff, very pleasant check-in, property however is older and rooms are lacking some wardrobe or shelves, amenities are very poor, no fridge, a bit noisy from the street but seems to be an issue for any hotel in the area.
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay with warm hosts. Beautiful well kept garden areas. Potable water available. Loud area. Very easy beach access.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Luis

Liked: Cleanliness, room comfort

Nice and clean, next to busy Quinta Av.

The place is nice and clean. The only big issue was that my room was right next to the fifth avenue with noise throughout the night. There was no wifi in the room where I was staying, only in the common areas. There were a couple of times where I was trying to talk to the front desk and there was nobody there for ten or fifteen minutes.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel estratégico por la zona, todo muy cerca: la playa, tiendas y restaurantes, muy limpio y el personal muy amable, recomendado.
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que está muy cerca de la playa
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple yet perfect.

I needed an inexpensive hotel nearby, both, the ADO bus terminal, and, the ferry. I stayed on both ends of my trip to Cozumel. Very accommodating staff, and, perfect location. Since, I had a heavy dive bag, Raquel suggested I have a garden level room on my return. It was perfect. ( my first stay, was on a upper level). There’s no elevator, but, they had “dumb waiter” type of elevator to help with luggage, for the upper levels. The hotel has a small pool and hot tub , and, they supply a beach towel at the desk. Half a block to the beach, it can be a little noisy from the nearby clubs at night.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Nice enough. Good location close to everything. Saw a couple geckos.
Stayed 1 night in Oct 2021