Title: Ambassador at Grand Velas - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ambassador at Grand Velas All Inclusive Luxury hotel on the beach, with 3 outdoor pools ![Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/93275558.jpg?impolicy=resizecrop&rw=598&ra=fit) ![8 restaurants, breakfast, lunch, dinner served; Regional cuisine](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/74b7a6f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/b258e777.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/8d72e40e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/bbd48f68.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ambassador at Grand Velas All Inclusive, near Tres Rios Ecopark, offers relaxation with three swim-up bars and oceanfront dining. Guests enjoy white sand beaches, SE Spa treatments, free in-room WiFi, and several pools for recreation and peaceful retreats. VIP Access 9.0 Wonderful ## Popular amenities - Hot tub - Bar - Pool - All-inclusive - Gym - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10951036&PinnedHotelID=10951036&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Ambassador Suite Ocean View | View from room](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/e0718064.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite Ocean View ### Highlights Patio Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items Flat-screen TV - 1270 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed OR 2 Queen Beds ![Ambassador Pool Suite Ocean View](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/f104c71d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Pool Suite Ocean View ### Highlights Patio Separate sitting area Soundproofed Private plunge pool Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items - 1270 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/11000000/10960000/10951100/10951036/26fccc98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Two Bedrooms Family Suite Ocean View ### Highlights Patio Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Free minibar items Flat-screen TV - 2540 sq ft - 2 bedrooms - Ocean view - Sleeps 7 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ambassador-At-Grand-Velas-All-Inclusive.h10951036.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ambassador-At-Grand-Velas-All-Inclusive.h10951036.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67591%2C-87.02354&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=b-9OT-1GBwj6-BAN7HTkn6ngflQ=) Playa del Carmen, QROO #### What's nearby - El Camaleón Mayakoba Golf Course - 7 min drive - 2.5 km - Gran Coyote Golf - 8 min drive - 4.9 km - Playa Xcalacoco - 9 min drive - 3.9 km - Playa del Carmen Main Beach - 14 min drive - 10.9 km - Tres Rios Ecopark - 14 min drive - 8.4 km #### Getting around - Cancun Intl. Airport (CUN) - 48 min drive #### Restaurants - ‪Amaranto - ‬13 min drive - ‪Restaurante Hacienda - ‬11 min drive - ‪El Beso Pool Bar - ‬13 min drive - ‪Privilege Lounge - ‬13 min drive - ‪Snack Riviera - ‬13 min drive ## About this property ### Ambassador at Grand Velas All Inclusive Luxury all-inclusive hotel near Tres Rios Ecopark Located close to El Camaleón Mayakoba Golf Course and Gran Coyote Golf, Ambassador at Grand Velas All Inclusive provides an adjacent golf course, 3 swim-up bars, and 2 beach bars. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Treat yourself to reflexology, a deep-tissue massage, or aromatherapy at SE Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. The gym offers Pilates classes and fitness classes; other things to do include beach volleyball, ecotours, and kayaking. In addition to 3 poolside bars and a free grocery shopping service, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - 3 outdoor pools and an indoor pool, along with 3 swim-up bars, sun loungers, and pool umbrellas - Free self parking - Limo/town car service, free bicycle rentals, and babysitting (surcharge) - Beach umbrellas, multilingual staff, and a computer station Room features All 195 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and pillow menus. Extra conveniences in all rooms include: - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with rainfall showers or jetted bathtubs plus designer toiletries and hair dryers - Flat-screen TVs with premium channels - Furnished balconies or patios, wardrobes/closets, and separate sitting areas ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 924 reviews CA $1,830 CA $1,830 total includes taxes & fees Oct 16 - Oct 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/11000000/10370000/10364200/10364193/9ca8dafe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Riviera Maya - All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Pet-friendly 9.6 Exceptional 709 reviews CA $831 CA $1,117 total includes taxes & fees Oct 17 - 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Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=22671135&PinnedHotelID=22671135&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free beach shuttle - Limo/town car service - Free self parking on site - Limited onsite parking - Onsite parking includes off-street options ### Food and drink - 2 beach bars - 3 poolside bars - 3 swim-up bars - 6 bars/lounges - 8 restaurants - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Chaka - Cocina de Autor - Frida - Lucca - Sen Lin ### Things to do - 18-hole adjacent golf course - 3 outdoor pools - 4 hot tubs - Arcade/game room - Beach volleyball - Beach yoga - Billiards/pool table - Children's pool - Ecotours - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Gym - Hiking/biking trails - Indoor pool - Kayaking - Mini golf - Pilates classes - Sauna - Shopping - Steam room ### Family friendly - 3 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Indoor pool - Laundry facilities - Mini golf - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference center (91,548 square feet of space) - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Mud bath - Prenatal massages - Reflexology - Sauna - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 4 floors - Ballroom - Banquet hall - Built in 2008 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Designer toiletries - Hair dryer - Jetted bathtub or rainfall showerhead - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - iPod dock ### Food and drink - 24-hour room service - Champagne service - Espresso maker - Free bottled water - Free stocked minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: USD 75 ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Additional fees apply for connecting/adjoining rooms and are subject to availability. ### Renovations and closures The following facilities or services will be unavailable from August 31 2025 to September 30 2025 (dates subject to change): - Sauna - Spa - Spa/Beauty services ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out fee: USD 75 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 16 years old are not allowed in the spa ### Property is also known as Ambassador Grand Velas All Inclusive Playa del Carmen Ambassador Grand Velas All Inclusive Ambassador Grand Velas Playa del Carmen Ambassador Grand Velas Ambassador Grand Velas All Inclusive All-inclusive property Ambassador Velas Inclusive in Ambassador At Velas Inclusive Ambassador at Grand Velas All Inclusive Hotel Ambassador at Grand Velas All Inclusive Playa del Carmen Ambassador at Grand Velas All Inclusive Hotel Playa del Carmen ## Frequently asked questions ### Does Ambassador at Grand Velas All Inclusive have a pool? > Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. ### How much does it cost to stay at Ambassador at Grand Velas All Inclusive? > As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Ambassador at Grand Velas All Inclusive on Oct 16, 2025 start from CA $1,981.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ambassador-At-Grand-Velas-All-Inclusive.h10951036.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ambassador at Grand Velas All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ambassador at Grand Velas All Inclusive? > Self parking is free at this property. ### What time is check-in at Ambassador at Grand Velas All Inclusive? > Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Ambassador at Grand Velas All Inclusive? > Check-out is at noon. Late check-out is available for USD 75 (subject to availability). ### Are there all-inclusive benefits at Ambassador at Grand Velas All Inclusive? > Yes, the property is all-inclusive. ### Where is Ambassador at Grand Velas All Inclusive located? > Located in Playa del Carmen, this beachfront hotel is in the city center and within 3 mi (5 km) of Tres Rios Ecopark, Gran Coyote Golf, and El Camaleón Mayakoba Golf Course. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ambassador at Grand Velas All Inclusive Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.2 Location ### 9.8 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 27 8 - Good 7 6 - Okay 1 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Joshua Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is our second all inclusive in QRoo Mexico. This is our favorite and the locals talk very highly of this hotel. Would absolutely stay again. ##### Joshua Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Danielle May 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing especially if you have little kids . Spa is unbelievable. Food is excellent. An actual luxury resort that is for families . Feels like you are the only people there . Can’t wait to go back ! ##### Danielle Stayed 4 nights in May 2025 ### 10/10 Excellent #### Hamza Nov 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best all inclusive in Riviera Maya! A true 5 star experience ##### Hamza Stayed 7 nights in Nov 2024 ### 8/10 Good #### Shimol Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only downside was the noise of cleaners at 6am. The rooms need to be more sound proof. Obviously hotel needs to be cleaned. ##### Shimol Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### mehul Jun 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Service ##### mehul Stayed 5 nights in May 2023 ### 8/10 Good #### Carlos Jul 28, 2025 ##### Carlos Stayed 7 nights in Jul 2025 ### 8/10 Good #### Muhammad Jun 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Muhammad Stayed 6 nights in May 2025 ### 10/10 Excellent #### Fabiola Feb 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo estuvo muy agradable, las comidas exquisitas y todo, pero lo malo es que no hubo comunicación por parte de el área de alimentos para decirnos que también había alimentos para bebés, nos dimos cuenta al final de la estadía que había menús para niños, dependiendo de los meses y años que tuvieran ##### Fabiola Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Josh Jan 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best Resort I have been to. ##### Josh Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### luis Jan 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel Todo el personal muy amable Los califico 10 Todo está allí Playa Comida amables ##### luis Stayed 4 nights in Jan 2024 ### 2/10 Terrible #### KAVEH Mar 18, 2023 ##### KAVEH Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Leanne Feb 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful facilities and food. Fanny at the swim up bar was phenomenal! ##### Leanne Stayed 5 nights in Feb 2022 ### 10/10 Excellent #### Vardan Jan 6, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s was great ##### Vardan Stayed 7 nights in Dec 2021 ### 10/10 Excellent #### raul Sep 11, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent service ##### raul Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### claudia V, Miami Sep 10, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time in this wonderful hotel. Family friendly. Like a paradise. ##### claudia V Stayed 3 nights in Sep 2021 ### 10/10 Excellent #### Lauren, Houston, TX Aug 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service is amazing and so is the food. My daughter and her cousin absolutely loved the kids club. It is a beautiful resort. ##### Lauren Stayed 4 nights in Aug 2020 ### 2/10 Terrible #### Verified traveller Mar 18, 2020 ##### Verified traveller Stayed 5 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller Aug 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Playa libre de zargazo, la matienen impecable, la y variedad de los es muy buena. Con muchas amenidades, todo lo descrito en la pagina web disponible y en buen estado. Personal excelente. En el area de alberca pueden mejorar un poco la atención del personal, hay gran disparidad en la calidad, resaltando por ejemplo el Sr. Israel que redimió a sus compañeros porque todos los demas eran de regular a malos. Me parece que el valor que pague (con descuento de un 30%) es justo con la calidad/precio, no estoy segura de que pagaria la tarifa completa. ##### Verified traveller Stayed 7 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 13, 2019 Liked: Staff & service, amenities, property conditions & facilities The hotel is beautiful, all of the food is delicious, the staff is extremely welcoming and helpful, and the spa is amazing. ##### Verified traveller Stayed 4 nights in Aug 2019 ### 4/10 Poor #### Andres Aug 11, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Five diamomd star property, service and food, but unfortunately its beach is not fit for swimming due to sharp rocks, seaweed, and dirt. The hotel is cleaning the beach constantly but there is almost 0 swimmers in the beach. Very unfortunate as the hotel, staff and food trully meet exclusive 5 diamond star expectations. ##### Andres Stayed 5 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El mejor Excelente ##### Verified traveller Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jun 13, 2019 ##### Verified traveller Stayed 6 nights in May 2019 ### 6/10 Okay #### Roberto May 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities unico el servicio y la limpieza. no me gusto los restaurantes de la noche excepto Frida. ##### Roberto Stayed 4 nights in May 2019 ### 10/10 Excellent #### Mmm Apr 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had such an amazing trip to Grand Velas. We stayed at the Ambassador and everything was betond what we hoped for. The rooms were large, beds and pillows so comfortable and pool area was beautiful. The food both at the pool, and in the main restaurant were very good. The other restaurants far surpassed our expectations- it was just like dining at upscale restaurants every night. Our kids enjoyed the kids clubs and loved seeing the shows each night and picnics on the lawn during the day. We can’t wait to go back! ##### Mmm Stayed 7 nights in Apr 2019 ### 10/10 Excellent #### Miguel Aug 19, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Miguel Stayed 6 nights in Aug 2018 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Barceló Maya Colonial - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Colonial-All-Inclusive.h1348113.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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