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Allegro Playacar - All Inclusive

3.5 star property
Travelers lounge on pristine beaches at this all-inclusive resort or join guided tours to explore the natural wonders of Mexico's Caribbean coast

Choose dates to view prices

Allegro Playacar - All Inclusive offers an eco-certified beachfront experience. Enjoy a breakfast buffet, three pools, or the beach. Perfect for snorkeling and nearby ecotours, with on-site basketball and tennis courts for active travelers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Allegro Playacar - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Allegro Playacar - All Inclusive?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Allegro Playacar - All Inclusive on Jun 3, 2026 start from CA $165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Allegro Playacar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Allegro Playacar - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Allegro Playacar - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Allegro Playacar - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, sailing, and more.

Where is Allegro Playacar - All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 1 mi (2 km) of Piste Cyclable sur Paseo Xaman-Ha and Quinta Avenida. Playa del Carmen Main Beach is 1.4 mi (2.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.6

Cleanliness

8.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 79 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, the property and beach were beautiful. Close to alot of amenities and to downtown Playa Del Carmen. We had a great vacation and would return again!
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Gloria Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good! Pools and beach were nice! Staff were pleasant.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Katherine Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes great swim bar and like bird
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for lower budget resort. i love having our own deck with a hammock outside out room when just want some quiet time
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Located right on the beach of playacar it was great! We did get some sargasm but honestly i walked the beaches and allegro had the cleanest beach. Food was good, entertainment was good, i know we plan on returning
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Daisy

Liked: Property conditions & facilities
The rooms were comfortable.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great few things to do. Missed some entertainment/shows as it was in spanish. Food was good. Close to town so lots of shopping and gift shops. Not much on the resort for shops.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my boyfriend’s first time on vacation and for two people who don’t have kids, we had a great time at a family resort. There was so much to do and the food was amazing. The buffet was perfect every time we went. So many options and the drinks are endless. The AC could have been a bit better. But overall amazing time and would come back again. The staff were amazing with remembering names which was incredible and felt very welcoming.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice week. Enjoyed pool areas. Food was good. Wish we had more information about restaurant reservations. Rooms were clean, had to ask for a wash cloth, they weren’t there when we arrived and not replaced when room was cleaned.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, the pools were well maintained. The buffet had lots of variety!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lorenda

Liked: Cleanliness, amenities, property conditions & facilities
The food was delicious with many options each day, the beach was beautiful and we always had enough chairs. The rooms were the perfect size and always clean, the staff was very happy and accommodating to our large group. With an older resort there are always a few things, hot water was not always at a premium and some of the beds and linens could use an update.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Staff number one. Excellent food. I had the chance to have a room sea view which was excellent. Room was clean and with the necessary amenities, with a big balcony. I did enjoy my stay in the hotel.
Stayed 8 nights in Dec 2025
Verified

4/10 Poor

Rachel

Disliked: Property conditions & facilities
Very limited food choices and not very good what was there. Liked the drinks. You have to wait in line the mornings that the Italian/mexican/oriental restaurants were open. None of the three were any good. There’s no app to make reservations. No room service. Food was not good. I wouldn’t go so far as to say bad but even compared to the other resorts I’ve stayed in (3 others in the Cancun area) it just wasn’t good
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, staff & service
No Ocean view Room service was very good,eventually.we had to change rooms as the room we were in originally 1602 smelled like sewer,and room service wasnt great.We requested a room change ,they moved us to the other side 2203 and was much better,as well as room service. Pool was nice,cool on cooler days as not heated. Beach was kept nice.recreational staff were awesome,especially Renae and Angel.
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the A/C worked well, and everything was very clean. The food was good and the buffet was varied enough to keep it interesting. Nice pools and beach. Only downside was the showers didnt get very warm.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small and very well kept resort. I appreciated all of the lush greenery and local wildlife that live in it. The beach and pool are great, and there were always enough loungers in the palm trees on the beach. The staff were constantly cleaning and it showed. The food was great as were the staff. My only real complaint is that the room are so very noisy. We shared a thatched roof with 3 other rooms in our bungalow and could hear everything. And our room building 14) was close to the theatre and I swear that the show was louder in my bed than at the actual theatre. As someone that is early to rise and early to bed I hated this.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort had a great time Staff was very friendly
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, however the bathroom room area had odor of sewer. We reported this to the front desk staff and he said someone would be at our room right away. No one came. No one contacted us. We kept toilet cover shut and bathroom door shut. The odor would come and go for the rest of our stay. The staff at the pool, breakfast and buffet are attentive and friendly. We always enjoy our time at the Allegro! Beach was beautiful!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

REY M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.
Stayed 5 nights in May 2025
Verified

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEACH was wonderful - all inclusive was great!!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! they made the experience amazing.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay, it has such a relaxed vibe, no rushing in the morning to get pool or beach chairs, small buffet, but excellent food, stay were pleasant and helpful, stunning beach, we will return
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Cesar Bernardo Etanislao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is definitely a very pleasant and safe place to visit with the family. The attention of the employees is excellent, there is a great variety in the buffets, and the a la carte restaurants also offer a very pleasant experience. Its location on the beach is perfect and very close to Downtown Playacar.
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Marcie

Liked: Amenities, property conditions & facilities
Rooms are bungalow style with I believe 8 units per (4 up and 4 down). Def roomy enough for a couple. Shower temperature can take a bit in the morning to warm up and pressure is mid. Very prompt with room cleaning once you put your sign on the door, but some areas could use improvements (example we were there 7 nights and there was blue toothpaste splattered from previous stays on the sides of the mirror and hairs on the shower walls that were never cleaned. Beaches were beautiful and cleaned daily, very little seaweed in water/sand. Was very difficult to obtain reservations for the a la carte restaurants...we were only successful once in 7 days. Buffet had good variety of food, not always hot or even warm, they could use some warming trays underneath food. Not a huge variety for lunches, as buffet isn't open, just snack bar and pizzas ready made. Overall, we did enjoy our stay, but I would likely not return, for a few reasons...one of which is the very hard/firm bed.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Megan Elizabeth

Liked: Cleanliness
We stayed 7 nights and I’ll start out by saying it is convenient to stay at this all inclusive resort. The beach is nice as well. The buffet was pretty bland and boring by the end and making reservations with the restaurants on site is a pain! The included alcoholic drinks are weak af and you definitely gotta tip to even feel tipsy. Our room had an air conditioning leak on at least 2 occasions. The first time the leak soaked everything we had on the counter by the sink. Our friends we went with had a leak on their bed after a rain storm went through. The area is nice and you see a lot of wildlife. I’m not sure it’s worth it in the end though.
Stayed 7 nights in Dec 2025