Castles in Mexico

"The only complaint was the upselling upon arrival at front desk. Everything else was phenomenal. "

"This place was amazing. My only complaint is that the ice machine didn’t work. "

"The best resort we’ve stayed at very family friendly will definitely be coming back "

"Great experience. This was our second time staying here. Amazing views of Medrano Beach and the Arch from the pool area. Several different dining options. Solid food, with the exception of the Asian restaurant which was almost inedible. Friendly and helpful staff. We would definitely stay here again"

"We love Occidental at Xcaret because we love seeing wildlife when we travel. We also love seeing ruins and learning about the early history. The resort is beautiful, the staff friendly and helpful and there are plenty of food choices. We are vegan, so enjoy the many vegetables, fruits, beans and grains available. We also loved snorkeling in the circular stone ocean inlet. So many fish, corals, anemones in a protected area."

"I love it ,"

"Everyone that works there is great at their jobs and super friendly. The hotel and its grounds are spotless. The food at all the restaurants and the buffets are way beyond expectations. "

"Very quick check in process. Room has renovated (nice and cozy)."

"The room was lovely and clean, and we had a beautiful view of the garden and the ocean. The staff throughout the hotel were very helpful and generous. We only faced one issue where we called room service and requested 4 bathrobes and slippers, and we never received them. One of the days, the water stopped working in the bathroom but they were extremely quick to resolve the issue. Overall it was a wonderful stay, we definitely recommend this resort to everybody."