Feiran Oasis Tours and Activities

Great location and fantastic staff service

We stayed at Pyramisa for a week. We had two children along with our 80 year old grandmother. Upon arrival we were placed in a room at the end of the hotel near the beach. However, there were no lifts and 1000’s of stairs. It took us 15 minutes to get to reception/pool area. We had to change rooms which took hours and hours. Even then, the rooms were not so close to the reception. They also had to downgrade the room to get us closer to reception and would not refund us the difference between the family room we booked and the standard room we ended up staying in. The pool area is lovely and the beach as well. However the hotel is just very inconvenient with the lift situation. Toilets by the pool are absolutely filthy and the odour is awful. The food was ok, but was always cold. Salad bar is nice and drinks are too: Staff were also ok, quick to tend to your needs. Overall, I wouldn’t visit again. It definitely isn’t a 5 star but was ok.

The hotel grounds and pools are lovely. The staff are excellent and cannot do enough for you. The rooms are roomy with a large balcony overlooking a pool area, beds are comfortable and rooms are clean but a bit dated, The all inclusive is not worth it, drinks choice is awful and wine is only served with meals, only red and white no rose ! Food is okay but bland and caters more for Russian guests , better at the Grill where we had lunch every day, the main restaurant is hectic and not as nice, we mostly had dinner out of the hotel but the Bhorat and the Blue Dome are lovely and you get a discount if you are a guest at the hotel, This could be a gem of a hotel if they got the all Inclusive aspect right, better selection of drinks and cocktails, beach party that is included instead of wanting to charge you $6 for a bbq and ‘free alcohol’ when you have paid for AI The hotel is perfectly situated right in Naama Bay near everything and directly across from the Hard Rock Cafe and Soho Square, bars and shops