Feiran Oasis Tours and Activities

THE BEST HOTEL WE HAVE EVER STAYED IN. ABSOLUTE BEST PEOPLE AND CLEANLINESS AND PROFESSIONALISM AND ANYTHING YOU COULD EVER DREAM OF FROM OCEAN VIEWS TO POOLS TO ROOM SERVICE. MAHMOUD AND SALAH AT RECEPTION WE LOVE YOU SOOOO MUCH

I had coordinated for a transport from the airport but was told once I arrived that they could not accommodate us. We had to get a taxi that dropped us over half a mile from the hotel. My wife was not happy as we had to walk down a dark street with all of our luggage. The next day my daughter had come to visit and she was going to change in our room to go on a snorkeling trip. The front desk made a big deal about not allowing guests even though I offered to pay extra. The manager finally agreed to allow her to come to the room but made it clear that she couldn't eat or drink anything. I wouldn't stay here again as there are plenty of other options in the areal.

The rooms are amazing. Spacious and clean, the cleaning staff are tremendous. Also, the chefs from the grill, especially Hani- they are world class! Most of the staff is excellent. However, the front desk seem very inexperienced and untrained. They are always confused and overwhelmed. The bartenders are so good!