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"The experience was incredibly relaxing."

"Great place, really enjoyed the amenities and services."

"Staff very friendly and helpful, shuttle bus available ride to station, good Japanese breakfast available 👍"

"Great efficient hotel. The staff was warm, welcoming and very helpful. Breakfast was a good presentation and tasty. Amazing views of Mt Fuji right from the room. Room has good air conditioning. Plenty of parking spaces. The hotel shows sign of aging and needs some upkeep; like peeling wall paper and dated/worn furniture. The futon was quite thin, not a very comfortable sleep. Despite this I left happy with my decision to stay overall and had an amazing visit. Cheers to the staff and their hospitality!"

"Spa was very relaxing"

"Room is clean, breakfast is great and the view is excellent, my kids love and enjoy the stay. Thank you!"

"Very good good and helpful staff"

"This was a clean hotel The laundry is old and the dryer doesn’t work too well The location was a but far for us from the station but we liked it’s proximity to Fuji"

"Breakfast good. Spa was terrible. A sheet departing tables and the entire time staff was loud. On the phone talking SO loudly I finally had to tell them to please be quiet. The elevator kept pinging every 10 seconds. It was a real shame . It was expensive and was shocked at how loud and rude the female on the phone was. Most the Japanese people have been lovely. Not this one. "