Hotelcoz All Inclusive
3.5 star property
Hotelcoz All Inclusive delivers a beachfront escape where travelers enjoy international cuisine at two restaurants and relax in complimentary cabanas on white sand
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Photo gallery for Hotelcoz All Inclusive
Guests at Hotelcoz All Inclusive love the stunning location and helpful staff. Enjoy swim-up and poolside bars, multiple pools, and a gym with fitness classes. Book boat tours or scuba diving, then unwind in free beach cabanas along the white sand shore.
Reviews
7.27.2 out of 10
Good
Popular amenities
- Hot tub
- All-inclusive
- Spa
- Parking included
- Restaurant
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Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Airport shuttle fee: USD 40 per person
- Airport shuttle fee per child: USD 30 (up to 10 years old)
- Early check-in fee: USD 60 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Frequently asked questions
Does Hotelcoz All Inclusive have a pool?
Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 6:00 AM–11:00 PM.
Is Hotelcoz All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotelcoz All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 60 (subject to availability).
What time is check-out at Hotelcoz All Inclusive?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Does Hotelcoz All Inclusive provide a shuttle to the airport?
Yes, there's a shuttle from the hotel to the airport that runs 8:00 AM–4:00 PM on request. A fee of USD 40 per person applies.
Are there all-inclusive benefits at Hotelcoz All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included.
Where is Hotelcoz All Inclusive located?
Nestled on the beach, this Zona Hotelera Norte resort is within 3 mi (5 km) of Playa San Juan and Maya Heritage Monument. Stingray Beach and Chankanaab National Park are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.6
Location
8.6
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 84 out of 286 reviews
10 - Excellent
84
Rating 8 - Good. 90 out of 286 reviews
8 - Good
90
Rating 6 - Okay. 51 out of 286 reviews
6 - Okay
51
Rating 4 - Poor. 29 out of 286 reviews
4 - Poor
29
Rating 2 - Terrible. 32 out of 286 reviews
2 - Terrible
32