Title: Moon Palace Cancun - All-Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Moon Palace Cancun - All-Inclusive Luxury property on the beach, with 7 outdoor pools ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/771fad9d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/67eb86ac-a68b-4558-b434-5712bf23b552-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Aerial view](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/30bfe305.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Governor Ocean Front Suite - King Size Bed | View from room](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/ae3320ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![16 restaurants, breakfast, dinner served; Asian cuisine](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/3e184dc0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Moon Palace Cancún, near Riviera Cancun Golf Resort, offers 27 holes of golf, a marina, and a nightclub. Guests can enjoy beach volleyball on white sands or relax at 7 outdoor pools with sun loungers. Families love the kid-friendly amenities and attentive staff. VIP Access 8.2 Very good ## Popular amenities - - - - - - Bar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov. 26 - Nov. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 27 - Nov. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=428588&PinnedHotelID=428588&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![Superior Room, 1 King Bed (Governor Suite)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/9577c6ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed (Governor Suite) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds - 969 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![Swim Up Suite, Garden View (Stay for Kids and Teens Included)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/dfa14d24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swim Up Suite, Garden View (Stay for Kids and Teens Included) ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 484 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![2 bedrooms, premium bedding, down comforters, memory foam beds](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/a2f72120.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 2 Bedrooms, Ocean View (Stay for Kids and Teens Included) ### Highlights Balcony Separate dining area Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Dining table - 969 sq ft - 2 bedrooms - Sea view - Sleeps 6 - 1 King Bed and 2 Double Beds ![Superior Room, 1 King Bed (Honeymoon Suite)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/8fb87be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed (Honeymoon Suite) 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 484 sq ft - Partial sea view - Sleeps 2 - 1 King Bed ![2 bedrooms, premium bedding, down comforters, memory foam beds](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/910c9b3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 2 Bedrooms, Golf View (Stay for Kids and Teens Included) ### Highlights Balcony Separate dining area Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Dining table - 969 sq ft - 2 bedrooms - Golf view - Sleeps 6 - 1 King Bed and 2 Double Beds ![2 bedrooms, premium bedding, down comforters, memory foam beds](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/85c57a25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden View 8.0 Very good 1 review ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 484 sq ft - Sleeps 2 - 1 King Bed OR 2 Double Beds ![2 bedrooms, premium bedding, down comforters, memory foam beds](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/85c57a25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana) 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 484 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![2 bedrooms, premium bedding, down comforters, memory foam beds](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/b879be99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Deluxe Ocean View (Book 4 nights, Get 2 nights in Punta Cana) ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 484 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Family Suite, Garden View (Stay for Kids and Teens Included)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/80f6ed33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Garden View (Stay for Kids and Teens Included) 8.2 Very good 13 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 969 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ![2 bedrooms, premium bedding, down comforters, memory foam beds](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/27b70a9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden View (Stay for Kids and Teens Included) 7.8 Good 187 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 498 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![2 bedrooms, premium bedding, down comforters, memory foam beds](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/b879be99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Ocean View (Stay for Kids and Teens Included) 7.6 Good 80 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 484 sq ft - Ocean view - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Junior Suite, Golf View (Stay for Kids and Teens Included)](https://images.trvl-media.com/lodging/1000000/430000/428600/428588/88cc8478.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Golf View (Stay for Kids and Teens Included) 9.6 Exceptional 7 reviews ### Highlights Balcony Soundproofed Private indoor hot tub Air conditioning Connecting rooms available Free rollaway/extra beds Free minibar items Smart TV - 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All-inclusive Cancun - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 1,810 reviews CA $713 CA $869 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=5d9564ee-791a-4697-aa14-eefb338fb33d&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.98916%2C-86.85886&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kbDqbQ3pt5y9sxfkYUY83skzJNs=) Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500 #### What's nearby - Go Grand Outlet Riviera Maya - 2 min walk - 0.2 km - Grand Outlet Riviera Maya - 6 min walk - 0.6 km - Xoximilco - 10 min walk - 0.9 km - Moon Palace Golf Club - 16 min walk - 1.3 km - El Tinto Golf Course - 2 min drive - 3.2 km #### Getting around - Cancun Intl. Airport (CUN) - 8 min drive #### Restaurants - ‪Grand Lobby Bar - ‬6 min drive - ‪Lobby Bar - ‬7 min drive - ‪Boulangerie - ‬7 min drive - ‪Grand Central Buffet - ‬7 min drive - ‪The Grill - ‬9 min drive ## About this property ### Moon Palace Cancun - All-Inclusive Luxury all-inclusive property renovated in 2020 and located near Moon Palace Golf Club Located close to Riviera Cancun Golf Resort, Moon Palace Cancun - All-Inclusive provides a golf course, a marina, and a nightclub. This property is a great place to bask in the sun with a beachfront location, sun loungers, and kayaking. Treat yourself to hydrotherapy, a detox wrap, or a massage at the onsite spa. At the 16 on-site restaurants, enjoy breakfast, dinner, and Asian cuisine. The gym offers fitness classes and yoga classes; other things to do include beach yoga, beach volleyball, and windsurfing. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with an airport shuttle and 9 swim-up bars. Other perks include: - 7 outdoor pools and a children's pool, along with a waterslide, 9 swim-up bars, and sun loungers - Free self parking and valet parking - 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and a free beach club on site - Babysitting (surcharge), a TV in the lobby, and golf cart on site - Guest reviews say great things the family-friendly amenities, pool, and helpful staff Room features All 1334 rooms include comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property. Other amenities include: - Recycling and LED light bulbs - Separate tubs/showers, free toiletries, and hair dryers - 55-inch Smart TVs with cable channels - Wardrobes/closets, balconies, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) In-room liquor dispensers Meals and beverages at companion properties ### Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. ### Water activities Kayaking ### Land activities Fitness facilities Miniature golf Soccer Volleyball Kids club ### Lessons/classes/games Aerobics Bartending Dancing Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![9 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/8554923a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace The Grand Cancun - All-inclusive Cancun - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 1,810 reviews CA $713 CA $869 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=15194504&PinnedHotelID=15194504&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/35000000/34980000/34975400/34975395/63506d36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace Nizuc - All inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,008 reviews CA $463 CA $566 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=34975395&PinnedHotelID=34975395&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.8 Excellent 5,875 reviews CA $420 CA $420 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,254 reviews CA $601 CA $601 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=57171807&PinnedHotelID=57171807&HadPinnedHotel=true®ionId=-1&adults=2) ![Free minibar, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/103000000/102580000/102572400/102572365/cd704eac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AVA Resort All Oceanfront - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 659 reviews CA $699 CA $699 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=102572365&PinnedHotelID=102572365&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3387011.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hard Rock Hotel Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,387 reviews CA $577 CA $577 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/42000000/41500000/41491100/41491098/11c46517.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cancun Mar Caribe All-Inclusive Resort Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.6 Excellent 3,496 reviews CA $471 CA $576 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=41491098&PinnedHotelID=41491098&HadPinnedHotel=true®ionId=-1&adults=2) ![Nightclub](https://images.trvl-media.com/lodging/3000000/2950000/2941600/2941578/47936660.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Riviera Cancun Resort & Spa - All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,407 reviews CA $598 CA $598 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2941578&PinnedHotelID=2941578&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/9000000/8400000/8393400/8393330/f5af3bd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Sands Cancun Resort & Spa - All Inclusive Zona Hotelera - On private beach - Pool - Hot tub - All-inclusive 8.2 Very good 1,522 reviews CA $470 CA $470 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=8393330&PinnedHotelID=8393330&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 11:00 AM to 7:00 PM, cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/10000/2300/2203/be515434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Cancun All Inclusive Resort & Villas Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,522 reviews CA $466 CA $570 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free uncovered self parking on site - Free uncovered valet parking on site ### Food and drink - 11 bars/lounges - 16 restaurants - 2 coffee shops/cafes - 9 swim-up bars - A poolside bar - Coffee and tea in common areas - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Agra - Los Caporales - Momo Teppanyaki - Riviera Maya - Trattoria ### Things to do - 2 outdoor tennis courts - 27-hole golf course - 7 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Beach yoga - Billiards/pool table - Children's pool - Concerts/live shows - Designer stores - Evening entertainment - Fitness classes - Foosball table - Free beach club - Free children's club - Full-service spa - Games - Golf - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Gym - Karaoke - Kayaking - Mini golf - Nightclub - Pilates classes - Playground - Pro golf shop - Sauna - Shopping - Steam room - Table tennis - TV in common areas - Water sports equipment - Waterslide - Windsurfing ### Family friendly - 7 outdoor pools - Arcade/game room - Baby toys - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Laundry facilities - Lifeguards on site - Mini golf - Playground - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Marina - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 36 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible shuttle - Elevator (78 inch wide door) - Front entrance ramp - Handrails in stairways (24 inches high) - Smooth flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 16 buildings - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Living plant wall - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Renovated entire property - January 2020 - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Memory foam mattress - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch smart TV with cable/satellite channels - Pay movies ### Food and drink - 24-hour room service - Champagne service - Espresso maker - Free bottled water - Free stocked minibar - Meal delivery service - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free local calls - Free long-distance calls - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers - Water-efficient toilets - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: USD 26 per person (roundtrip) - Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 005-007-000963/2025 ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Moon Palace Golf Resort All Inclusive Moon Palace Golf Resort All Inclusive Cancun Moon Palace Resort All Inclusive Moon Palace Golf Cancun Moon Palace Cancún All Inclusive All-inclusive property Cancun Moon Palace Cancún All Inclusive Cancun ## Frequently asked questions ### Does Moon Palace Cancun - All-Inclusive have a pool? > Yes, this property has 7 outdoor pools and a children's pool. ### How much does it cost to stay at Moon Palace Cancun - All-Inclusive? > As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Moon Palace Cancun - All-Inclusive on Dec 13, 2025 start from CA $443.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Moon Palace Cancun - All-Inclusive pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking and valet parking are free at this property. ### What time is check-in at Moon Palace Cancun - All-Inclusive? > Check-in start time: 3 PM; Check-in end time: anytime. ### What time is check-out at Moon Palace Cancun - All-Inclusive? > Check-out is at noon. ### Does Moon Palace Cancun - All-Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies. ### Are there all-inclusive benefits at Moon Palace Cancun - All-Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, mini golf, soccer, and more. ### Where is Moon Palace Cancun - All-Inclusive located? > This Cancun property is on the beach, 1.9 mi (3 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. El Rey Ruins and Iberostar Cancun Golf Course are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Moon Palace Cancun - All-Inclusive Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 1,603 8 - Good 584 6 - Okay 366 4 - Poor 205 2 - Terrible 205 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.6/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Angela Nov 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean resort, friendly staff, amazing food. ##### Angela Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### zoila Nov 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel ##### zoila Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Andrew John Nov 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great resort, friendly service, amazing pools, lotta to do ##### Andrew John Stayed 9 nights in Nov 2025 ### 10/10 Excellent #### Hebreb Nov 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very family friendly and very nice staff ##### Hebreb Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Daniel Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### Daniel Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Haley Dawn Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities A very nice and comfortable family resort. The Sunrise was nice because everything was within walking distance. Staff was cordial and appeared to care about our visit. ##### Haley Dawn Stayed 7 nights in Nov 2025 ### 8/10 Good #### Ramon Oct 23, 2025 Liked: Cleanliness, staff & service Staff always friendly, Family- friendly resort. ##### Ramon Stayed 4 nights in Oct 2025 ### 8/10 Good #### Patrick Nov 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing resort! This was our 2nd time back with the kids. ##### Patrick Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Edwin Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. Very attentive staff. ##### Edwin Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### PRAJWAL Nov 16, 2025 Liked: Cleanliness, property conditions & facilities Yes room was excellent . ##### PRAJWAL Stayed 3 nights in Nov 2025 ### 8/10 Good #### Carlesha Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was an ok stay ##### Carlesha Stayed 2 nights in Oct 2025 ### 8/10 Good #### Michelle Nov 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the kids club ##### Michelle Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Soojung Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice vacation ##### Soojung Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Yashika Oct 17, 2025 Liked: Cleanliness, amenities Clean room and friendly staff ##### Yashika Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Brian Nov 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the first time we have stayed at Moon Palace Sunrose and it blew us away. The service was outstanding. The app is easy to use and convenient. The dining options are fabulous. The pool area was clean, lots of seating and a fun atmosphere. I know for a fact that I will be taking my family back very soon! ##### Brian Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Samina Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great will come back ##### Samina Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Heather Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities GREAT VACATION! ##### Heather Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Donald Sep 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay I would stay again for sure. Staff was very friendly and nice ##### Donald Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Gregory Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome resort! ##### Gregory Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Mirnal Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome. ##### Mirnal Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Rigoberto Nov 13, 2025 Liked: Cleanliness, property conditions & facilities Very good ##### Rigoberto Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Mitul Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good resort ##### Mitul Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jenny Tatiana Alvarez Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room and staff were awesome. Beach was dirty and we couldn’t get in ##### Jenny Tatiana Alvarez Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Jerome Nov 16, 2025 The wait staff and managers at Pier 8 were very attentive. The Public Relations team was amazing. They went above and beyond helping us get medication from an outside pharmacy. Carlos from the Fitness Center did a great job showing us the basics of boxing in a fun way. We had a terrific time! Great food, staff, and atmosphere. ##### Jerome Stayed 3 nights in Nov 2025 ### 8/10 Good #### Jiahui Nov 16, 2025 Liked: Cleanliness, property conditions & facilities Everything is great. 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