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"The rooms were comfortable and a great location."

"We were so glad that we chose to stay here instead of one of the lower priced. Hotels, like BW. Such a nice resort. The pool and Jacuzzi area are beautiful, clean and refreshing. The staff are hospitable and helpful. As you walk through the breezeways, you feel cool because there’s a lot of shade on the INTERIOR of the resort. Next time we’re going to try to book a room with a little patio. And the smell of blossoms from the citrus trees all around you is fantastic. A wonderful on clave."

"Everyone was very friendly and welcoming!! Beautiful view of the mountains. the pool and turf area was great. towels were easy to get. Loved that there was a mini fridge, hair dryer, iron, and ironing board in our room."

"We love it here, such a serene atmosphere just beautiful! We love having the pickleball courts, pool, wonderful walking paths and of course Peaks Restaurant. The staff is so amazing and they welcome our four legged kids 😊"

"Nice staff and well-kept grounds."

"Edna at check-in on Saturday was very rude. I let her know that I had read some poor reviews and wanted to check out the room and then if I wasn’t happy with it for them to switch us to a different room. I asked if she knew if there had been any maintenance done or improvements to the rooms in the last months or so. She explained we had the last room of our type, which is fine. But then she went on to say that I should ignore other people‘s opinions and make my own evaluation. Seriously when you go to yelp and 40% of your ratings are a 1 with a huge number of negative complaints from unsafe door locks to stains in comforter and drapes to bugs to rude staff, and that is her response. Her response should have been that they in fact, have replaced the locks throughout the property with swipe locks. They have replaced comforters and drapes. They have worked to improve cleanliness. She was a rude little 20 year-old. In terms of the room, those improvements have been made, which is great. The staff should tell people about it when they have questions. The Jacuzzi is great. The pool is very nice. It looks like they have replaced about 25% of the beach chairs, but the rest are still very old. In the gym, there are no dumbbells under 50 pounds. There is electrical tape wrapped around handles on chest press. There was a good variety of barbells. There was a water fountain and ice machine. The treadmill was cheap home one. Overall, it worked ok but I would never come back"

"Qiet place with a great mountain view, and gorgeous pool."

"My recent stay at the hotel had its ups and downs. On the positive side, I had an absolutely wonderful experience at the spa. Hiram gave me one of the best massages I’ve ever had, and his service was top-notch. Unfortunately, the rest of the stay didn't measure up. In my room, the hot water only came out of the tub spout, not the showerhead. I mentioned it to the front desk, but they simply took a note, and nothing was done. I ended up having to shower by crouching under the spout; it felt like bathing with buckets. The staff throughout the hotel seemed unfriendly and overworked, which made for an unwelcoming atmosphere. Dining at Capri Restaurant was also a letdown; service was incredibly slow, and it took 30 minutes just to get a cup of water. Overall, while Hiram at the spa deserves high praise, the hotel experience itself needs great improvement."

"It was great as always. Took advantage of the coffee shop inside the hotel. Was great "