Zona Hotelera Norte Vacation Packages

The Cozumel Hotel and Resort was an incredible place to stay for myself and my family. We reserved two standard rooms with a pool view. What we loved: The staff were accommodating and went above and beyond to provide activities and entertainment, hourly. Evening shows were spectacular! The pool is heated, and the indoor and outdoor spaces are aesthetically pleasing. Our favorite part about the room was a hammock by the sliding glass door, which provided beautiful access to the patio and views of the pool. There is no beach, but there is a beautiful sandy area and the ocean is easily accessible with instant snorkel opportunities right off the shore. Not to mention, the hotel has complimentary snorkel gear for the whole family. What we thought was just OK: The food kept us fed, but after a full week of eating there, the selection felt limited. We absolutely loved all the servers and chefs, though. What we didn't enjoy at all: The bathrooms had layers of paint and mold. The showers and toilets weren't the best to say the least. The smell of mildew deep in the halls was almost unbearable at times. If you're looking for affordability, The Cozumel experience, safety and fun, along with the all inclusive package, this hotel is absolutely a great option.

The explorean gives a serenity feel. A place to relax and enjoy. All the staff members are super helpful and friendly.

Mi esposo y yo estuvimos dos días en el hotel, de lo único que nos arrepentimos fue de no quedarnos más días porque disfrutamos muchísimo la estancia

We have been to several.ptoperties in Cozumel. This property needs an upgrade that goes with their nightly rate. The front desk ia not very welcoming. The room we ended up inhad a toilet that did not work. The rooms should be inspected before a guest goes in. It says there are breakfast, lunch and dinner buffet. Only breakfast is buffet. And it is very limited. No oatmeal to eat. Only for fruit. Angelica and her morning crew were very nice. And the dinner crew, eapecially Manuel were stupendous. The dinner made up for all the craziness. I dont know if we would stay there again. The beach area was unforgettable though.

Would go back for the friendliness of the staff, and the gorgeous beach. Great options at all of the buffets. We enjoyed the oriental restaurant. Our dive shop picked us up at the dock every day. We loved the fast service at the bars and the lovely ladies serving drinks on the beach. Really the staff were so kind. The grounds are beautiful. Our 2nd floor room was small but what we needed. We would have appreciated the AC to be a little more predictable, and there was quite a strong musty smell. I imagine 1st floor would be better since the buildings are thatch roof. Another issue was a faint smell of sewage from the water. All in all, this resort made for a fantastic budget vacation. Lots of families at the resort. The kids water park area looked suited best for ages 5 and under. Lots of activities happening at front pool and beach for all ages. We didn’t venture out at night because we go to bed early but heard some music and entertainment as well just can’t comment on how that was.