Suite, 2 Bedrooms | Balcony view
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Reviews of Victoria Regent Waterfront Hotel & Suites

3 out of 5
Victoria Regent Waterfront Hotel & Suites
1234 Wharf St, Victoria, BC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1001 reviews" "
Rating 8 - Good. 172 out of 1001 reviews" "
Rating 6 - Okay. 24 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed that we did not have the water views as expected. Very comfortable room and has a lovely staff. A plumbing problem with the guest room next to ours, when they flushed the toilet ours made a bubbling noise! It kept waking me during the night. No compensation was offered because we "pre-paid" our stay.
Stayed 2 nights in May 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent suite for young families- with superb views
Stayed 1 night in May 2024

10/10 Excellent

Todd

Stayed 2 nights in May 2024

4/10 Poor

Samara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was very clean and good location. However it was very noisy. I complained to front desk twice and the noise stopped at 1130 pm. I had my two younger babies with me so it was very disruptive.
Stayed 2 nights in May 2024

8/10 Good

Sai Lok Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed mattress was too soft. Convenient location, spectacular view, super helpful and friendly staffs.
Stayed 3 nights in May 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, spacious and located in a fantastic location. Only complaint is they allowed smoking in the parkade
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful waterfront location and large room with a harbor view.
Stayed 1 night in May 2024

10/10 Excellent

Ruolin, Ottawa

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Awesome every aspects!
Stayed 1 night in May 2024

10/10 Excellent

Vincent Joseph, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel options in Victoria. Beautiful well appointed rooms and harbor views. Comfortable beds. Safe, quite, centrally located, walkable to food, drink and activities. Excellent under hotel parking. What made my stay outstanding, and will make me return frequently is the desk staff, personable, helpful, interested, and warm each time we interacted, a rare find in any hotel, not to be missed. Extra mention and thanks for cleaning staff, always ready to work with my schedule with a smile. Lovely hotel!
Stayed 4 nights in May 2024

8/10 Good

Niesa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite. Nice staff
Stayed 3 nights in May 2024

10/10 Excellent

GLENN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property, being able to walk around the Inner Harbour. I liked the view from our room. I like the size of our room. The staff was excellent.
Stayed 3 nights in May 2024

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and views for this property were amazing!
Stayed 3 nights in May 2024

10/10 Excellent

Sherry, Racine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Beautiful apartment on the water. Full modern kitchen with great location to restaurants and harbor walk.
Stayed 1 night in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sharlet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade…the room was fabulous!
Stayed 1 night in May 2024

10/10 Excellent

Nicole

Stayed 1 night in Mar 2024

10/10 Excellent

Troy

Liked: Amenities
Excellent!
Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Stayed 1 night in May 2024

10/10 Excellent

Anna marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was fabulous , view amazing. A very convenient location walking distance to all the things. My only complaint is being that we rented a suite for 6 people they only allowed one car in parking we even offered to pay for the extra spot as we were meeting friends there. Otherwise she I would totally recommend
Stayed 1 night in May 2024

10/10 Excellent

Mark

Stayed 1 night in May 2024

10/10 Excellent

James

Travelled with family
Rooms were in great shape and the view was amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Jonathon

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay. Walking distance to all amenities.
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A low profile gem! Super clean. Private balconies are a lovely asset. Good size rooms. Secure, free parking. Will definitely return.
Stayed 1 night in Apr 2024

8/10 Good

Herman, Burnaby

Business traveller
Liked: Cleanliness, staff & service
Nice place but limited parking. After checking in need to drive in a big loop back to the parking lot
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen Michele

Stayed 3 nights in Apr 2024

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brent, Corvallis

Stayed 2 nights in Mar 2024

10/10 Excellent

Hongbo

Liked: Cleanliness, staff & service
Very good view
Stayed 1 night in Apr 2024

10/10 Excellent

Felix, SCHERERVILLE

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dehua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at the Victoria Regent Hotel was truly exceptional, offering a delightful combination of stunning waterfront views, a convenient central location, and friendly, attentive staff. the highlight of our experience was undoubtedly the breathtaking waterfront view from our room. Waking up to panoramic vistas of the harbor and city skyline was a daily treat, setting the perfect tone for our exploration of Victoria.
Stayed 1 night in Apr 2024

10/10 Excellent

Bris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Rex

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Our room was fantastic. The front staff could be a little more helpful or friendly. I would definitely come back
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were upgraded to a suite which was extremely comfortable and enjoyable with an excellent view of waterway and shoreline
Stayed 4 nights in Apr 2024

10/10 Excellent

Christy, Agassiz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here four times now and they are amazing. Very spacious and convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiaojing

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and cheerful staff. Will definitely revisit the place
Stayed 2 nights in Apr 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Qianyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Monte

Travelled with group
Liked: Property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

ECHO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great! Conveniently located near dining, shopping and sites.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Best view around. We love it here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anush

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and views are amazing!
Stayed 3 nights in Apr 2024

10/10 Excellent

BRYAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible and clean and wonderful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Samual

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here on our wedding night and booked a one bedroom suite. We always heard great things about this hotel. But when we checked in the lovely front desk, staff told us that we upgraded to a Penthouse suite at no extra charge. They honestly made our day that much more special, we took our first look photos with our wedding party up on the balcony overlooking the inner harbor. The next morning, upon check out, they humbly ask us how our evening was. We will only stay with them downtown booking moving forward and cannot wait to recommend others to this hotel. By far the best hotel experience I’ve ever had, and I’ve travelled that some of the best world-class destinations around, North America, Europe, and Southeast Asia. 10/10. We love you Regent!
Stayed 2 nights in Mar 2024

10/10 Excellent

Meng

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful views
Stayed 1 night in Apr 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secured underground parking was a great plus!
Stayed 2 nights in Mar 2024

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful, kind, and friendly staff. Perfect walkable location. Clean, pretty rooms and comfy beds.
Stayed 1 night in Mar 2024