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The Westin Bear Mountain Golf Resort & Spa, Victoria

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1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds

Overview of The Westin Bear Mountain Golf Resort & Spa, Victoria

The Westin Bear Mountain Golf Resort & Spa, Victoria

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
1999 Country Club Way, Victoria, BC, V9B6R3

Explore the area

  • Popular LocationBear Mountain Golf and Country Club2 min walk
  • Popular LocationAll Fun Recreation Park5 min drive
  • Popular LocationGoldstream Provincial Park9 min drive
  • AirportVictoria, BC (YYJ-Victoria Intl.)35 min drive

Choose dates to view prices

About this area

Victoria

Located in Victoria, The Westin Bear Mountain Golf Resort & Spa, Victoria is in a rural area and in the mountains. Royal BC Museum is a popular area attraction and if an activity is on the agenda, Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Bear Mountain Golf and Country Club - 2 min walk
  • All Fun Recreation Park - 5 min drive
  • Goldstream Provincial Park - 9 min drive
  • Luxton Park - 13 min drive
  • Highland Pacific Golf - 14 min drive

Restaurants

  • Fire Lounge — 1 min walk
  • 900 Degrees — 7 min drive
  • Sushi Langford — 8 min drive
  • Mr. Mikes — 8 min drive
  • Sabhai Thai — 8 min drive

Getting around

  • Victoria Intl. Airport (YYJ) - 35 min drive

About this property

The Westin Bear Mountain Golf Resort & Spa, Victoria

Romantic Victoria hotel in Bear Mountain Resort with full-service spa
A full-service spa, a golf course, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a 24-hour fitness center, and a poolside bar. All 91 rooms boast deep soaking tubs and offer free WiFi and balconies or patios. Pillowtop beds and microwaves are standard, as are LCD TVs with cable channels. Housekeeping is available on request.
The Westin Bear Mountain Golf Resort & Spa, Victoria offers 91 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 65-inch LCD televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amatista Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 20-35 for adults and CAD 0-0 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar/lounge
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 36 holes of golf
  • 8 outdoor tennis courts
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Sauna
  • Shopping
  • Tennis

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Golf lessons
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (7458 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 17 2021 to February 28 2022 (dates subject to change):
  • Swimming pool
The property will be renovating from July 1 2021 to February 28 2022 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35 per pet, per night
Dogs welcome
1 per room (up to 40 lbs)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 35 for adults, CAD 0 and CAD 0 for children (approximately)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet fee: CAD 35 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Bear Mountain Victoria
Westin Bear Mountain
Westin Bear Mountain Golf
Westin Bear Mountain Golf Resort
Westin Bear Mountain Golf Resort Victoria
Westin Bear Mountain Golf Victoria
Westin Bear Mountain Resort
Westin Bear Mountain Resort Victoria
Westin Bear Mountain Victoria
Westin Bear Mountain Victoria Golf Resort
The Westin Bear Mountain Golf Resort & Spa, Victoria Hotel
The Westin Bear Mountain Golf Resort & Spa, Victoria Victoria

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 603 out of 992 reviews
5 - Excellent 61%
Rating 4 - Good. 267 out of 992 reviews
4 - Good 27%
Rating 3 - Okay. 76 out of 992 reviews
3 - Okay 8%
Rating 2 - Poor. 26 out of 992 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 992 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Cleanliness
The property was spacious and the staff were kind. The construction was inconvenient, and the staff didn’t seem to eager to go the extra mile for anything and that was disappointing. Use of the spa pool was a highlight but when I called before arrival to ask about it I was not informed that it was nearly impossible to get a booking at the pool. The front desk offered little help with regards to this but the spa staff were excellent and made it happen for my family. I’m not sure we will ever return as the nightly cost was high and they didn’t meet my expectations.
Stayed 3 nights in Nov 2021

3/5 Okay

Liked: Cleanliness
Disliked: Amenities
Great location but the property needs some work mostly in the public areas. Looks like maintenance is being cut down.
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lots of in unexpected charges. So expensive .
Stayed 2 nights in Nov 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bad lighting in room. Parking fee was not disclosed.
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how spacious the rooms are!! Definitely one of the bigger rooms I've stayed in. Balcony was huge, loved there was a front foyer closet, spacious dining and living area, full kitchen, walk-in closet was great. The restaurant had great food and the view of the Golf Course was beautiful. Thank you for being pet-friendly. Enjoyed our stay!
Stayed 3 nights in Oct 2021