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Arbutus Inn

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Premium bedding, desk, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds | Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

Overview of Arbutus Inn

Arbutus Inn

2.0 star property

7.8/10 Good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
Map
2898 Douglas St, Victoria, BC, V8T4M9

Explore the area

  • Popular LocationGovernment Street5 min walk
  • Popular LocationMayFair Shopping Centre6 min walk
  • Popular LocationSave-On-Foods Memorial Centre17 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)23 min drive

Room options

About this area

Victoria

Located in Victoria, Arbutus Inn is on the Strip. Chinatown and Gate of Harmonious Interest are local landmarks, and some of the area's attractions include Crystal Pool and Fitness Centre and Victoria Bug Zoo. Maritime Museum of British Columbia and Miniature World are also worth visiting.
Visit our Victoria travel guideOpens in a new window
Map

What's nearby

  • Government Street - 5 min walk
  • MayFair Shopping Centre - 6 min walk
  • Topaz Park - 9 min walk
  • Point Ellice House and Gardens - 15 min walk
  • Save-On-Foods Memorial Centre - 17 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • Chiba Sushi - 4 min walk
  • 2% Jazz - 6 min walk
  • The Ruby - 6 min walk
  • Part and Parcel - 12 min walk
  • Red Robin - 12 min walk

About this property

Arbutus Inn

Hotel on the Strip
Arbutus Inn provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • A computer station, smoke-free premises, and a 24-hour front desk
  • Guest reviews give good marks for the overall value, helpful staff, and location
Room features
All 52 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Microwave
  • Refrigerator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Is Arbutus Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Arbutus Inn?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Arbutus Inn on Nov 30, 2022 start from CA $79.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arbutus Inn?

Self parking is free at this property.

What time is check-in at Arbutus Inn?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Arbutus Inn?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Arbutus Inn located?

Situated on the Strip, this hotel is 0.2 mi (0.4 km) from Government Street and within 3 mi (5 km) of Victoria Harbour and Victoria Clipper Ferry Terminal. MayFair Shopping Centre and Topaz Park are also within 10 minutes.

Can I cancel my reservation for free at Arbutus Inn and receive a full refund?

Yes, Arbutus Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Arbutus Inn cancellation policy on our site for more details about any exclusions or requirements.

Arbutus Inn Reviews

Arbutus Inn Reviews

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 275 out of 1000 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 462 out of 1000 reviews" "
" "8 - Good 46%
Rating 6 - Okay. 166 out of 1000 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 57 out of 1000 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 40 out of 1000 reviews" "
" "2 - Terrible 4%

8.0/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Sol
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind!
Stayed 1 night in Nov 2022

10/10 Excellent

Erin
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been redone and is very nice on the inside, don't let the outside pictures fool you.

8/10 Good

Sharon
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.

8/10 Good

Erroll
Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Nov 2022

10/10 Excellent

Sheri
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptionally friendly biggest drawback for some would be no elevator
Stayed 1 night in Nov 2022

10/10 Excellent

Frederique
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 small cons, lots of pros: - cons: view through the window not exciting and I could do with a clothes hook in the bathroom. - pros: super nice staff, very clean, free parking on site, elegant English style deco, complimentary coffee/tea, fridge, microwave, vending machine, close to downtown, dinner (including breakfast) across the street, super cheap (it was the 4 of us and we paid under $100 the night), quiet. For the details that I noticed: Grohe plumbing and super smart shower curtain.
Stayed 1 night in Nov 2022

10/10 Excellent

Kevin
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great value. Not the best part of town
Stayed 1 night in Nov 2022

10/10 Excellent

Leanne
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have about the property was a young group of adults made a lot of noise when they came in at 1:00 am and I could hear them clearly because I was on the first floor. I’ll try to get a room on the upper floor the next time I stay in Victoria.
Stayed 1 night in Nov 2022

8/10 Good

Thomas
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 1 night in Nov 2022

8/10 Good

bill
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have done some nice Reno’s. clean rooms
Stayed 1 night in Nov 2022