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Arbutus Inn

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Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

Overview of Arbutus Inn

Arbutus Inn

2 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2898 Douglas St, Victoria, BC, V8T4M9

Explore the area

  • Popular LocationGovernment Street5 min walk
  • Popular LocationMayFair Shopping Centre8 min walk
  • Popular LocationSave-On-Foods Memorial Centre17 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)23 min drive

Choose dates to view prices

About this area

Victoria

Located in Victoria, Arbutus Inn is on the Strip. Chinatown and Greater Victoria Visitors & Convention Bureau are local landmarks, and some of the area's attractions include Victoria Bug Zoo and Miniature World. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park.
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Map

What's nearby

  • Government Street - 5 min walk
  • MayFair Shopping Centre - 8 min walk
  • Topaz Park - 13 min walk
  • Point Ellice House and Gardens - 15 min walk
  • Save-On-Foods Memorial Centre - 17 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • Chiba Sushi — 5 min walk
  • Denny's — 6 min walk
  • The Ruby — 6 min walk
  • Glo Restaurant & Lounge — 11 min walk
  • Part and Parcel — 13 min walk

About this property

Arbutus Inn

Hotel in Victoria with free parking
A 24-hour front desk, a computer station, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. All 52 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Italian

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)

Similar properties

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Victoria
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2 star
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Business-friendly
Business-friendly
Hotel
Hotel
Free WiFi
Free WiFi
Guest rating 3.5+
Guest rating 3.5+
Parking included
Parking included

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 213 out of 984 reviews
5 - Excellent 22%
Rating 4 - Good. 439 out of 984 reviews
4 - Good 45%
Rating 3 - Okay. 222 out of 984 reviews
3 - Okay 23%
Rating 2 - Poor. 65 out of 984 reviews
2 - Poor 7%
Rating 1 - Terrible. 45 out of 984 reviews
1 - Terrible 5%

3.8/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The marble tiled bathroom features a round, glass shower has both the typical spray nozzle plus an overhead rain fixture. The deep, stand alone tub was a bonus for having a relaxing bath.
Stayed 3 nights in Oct 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
convenient and clean
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with group
Liked: Cleanliness
No problem
Stayed 1 night in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
The staff of the hotel came through in flying colours, arranging for the quietest room possible as my teenage son was in town to take a lengthy exam and needed to have a good night's sleep. The walls are, however, quite thin, and I awoke several times to the sound of a crying baby, plus a drunk customer loudly stalking the hallway. Rooms are clean, beds are excellent, and the staff, as I said, is outstanding. The price is right, but there are tradeoffs with those thin walls.
Stayed 1 night in Oct 2021