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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.5/5 Wonderful
993 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Kitchen
  • Business Services
  • Parking Available
  • Laundry

Map

Explore the area

Popular LocationRoyal BC Museum4 min walk
Popular LocationVictoria Conference Centre4 min walk
Popular LocationBritish Columbia Parliament Building5 min walk
AirportVictoria, BC (YYJ-Victoria Intl.)26 min drive

Choose dates to view prices

  • Studio, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • Sleeps 3
    More detailsStudio, 1 King Bed
  • Suite, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsSuite, 2 Double Beds
  • Suite, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsSuite, 1 King Bed
  • Double Room

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsDouble Room
  • Basic Studio, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsBasic Studio, 1 King Bed

About this area

Victoria

In the city centre, Helms Inn is in an area with good shopping. Travellers looking for local activities can try Victoria Harbour and Victoria Clipper Ferry Terminal, while those looking to experience a bit of culture can stop by Royal BC Museum. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Spend some time exploring the area's activities, including outlet shopping.

Visit our Victoria travel guide
Map
Popular Location

What's nearby

  • Government Street - 2 min walk
  • Royal BC Museum - 4 min walk
  • Victoria Conference Centre - 4 min walk
  • British Columbia Parliament Building - 5 min walk
  • Miniature World - 5 min walk

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 26 min drive

Restaurants

  • The Old Spaghetti Factory - 3 min walk
  • Crystal Garden - 3 min walk
  • Tre Fantastico - 4 min walk
  • Browns Social House - 5 min walk
  • The Noodle Box - 6 min walk

About this property

Helms Inn

Victoria hotel in Downtown Victoria, walk to Victoria Harbour
Self parking, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and a library are on-site. All 48 rooms feature kitchenettes with fridges, hobs and microwaves, plus free WiFi, free wired Internet and TVs with cable channels. Guests will also find coffee/tea makers, free local calls and hairdryers.
Helms Inn offers 48 forms of accommodation with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking: CAD 10 per night
Limited parking spaces

Food and drink

Coffee/tea in a common area

Family friendly

Kitchenette
Laundry facilities
Microwave
Fridge

Conveniences

Front-desk safe
Library
Newspapers in reception
No lifts

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Languages spoken

English

Business services

Computer station

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Upper floors accessible by stairs only

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Linens

Bathroom

Eco-friendly toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV channels
TV

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Kitchenette
Microwave
Fridge
Hob

More

Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Recycling
Safe

Policies

Check-in

Check-in between 4:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Frequently asked questions

Can I cancel my reservation for free at Helms Inn and receive a full refund?
Yes, Helms Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Helms Inn cancellation policy on our site for more details about any exclusions or requirements.
Is Helms Inn pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for CAD 10 per night. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 4:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this hotel located?
Located in Downtown Victoria, this hotel is within a 5-minute walk of Thunderbird Park - Royal BC Museum, Royal BC Museum and Victoria Conference Centre. Victoria Harbour and Victoria Clipper Ferry Terminal are also within 15 minutes.

Guest reviews

Overall score and ratings for Helms Inn

4.5
Wonderful
5 - Excellent
599
4 - Good
341
3 - Okay
41
2 - Mediocre
9
1 - Poor
3
4.6
Cleanliness
4.7
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, minutes to the harbour. The room was beautiful. A hidden gem!

Stayed 2 nights in Jun 2020

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

light in the bathroom was not working and maintenance did not now where was the electric panel, wtf...

Stayed 1 night in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Clean room. We really enjoy the stay, will book again. Strongly recommend to other travelers.

Stayed 2 nights in Jun 2020

2/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Massive amounts of noise in suite over us. We got no sleep. Dirty couch

Stayed 2 nights in Jun 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jun 2020