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The bed is very firm and uncomfortable but our overall room was satisfactory. The breakfast was very nice, lots of selections and very clean. Staff was pleasant and inviting. Would stay again. Hopefully the get new mattresses in the future 😊
Regina
Stayed 1 night in Oct 2023
8/10 Good
Janice
Oct 11, 2023
Liked: Staff & service
I would have liked to see a bigger marketplace for food. The upholstered pullout in my room was frayed, looked old.
The front desk staff was a pleasure ro work with as we checked in, and my partner wanted to confirm his room type request for the upcoming weekend. They were unable to find the reservation originally, but came to the room as soon as they found the answer.
AC in rooms was very touchy with separate controls for living and bedrooms (analog), hallways were not conditioned so that created another heat source making it difficult to maintain a consistent temperature .
For hotel age it was in excellent condition.
Verified traveller
Stayed 2 nights in Jul 2023
10/10 Excellent
Trista
Travelled with family
Jul 30, 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Our hotel room was 80 degrees. The excellent staff members got us a new room. It was a pain with several young kids and lots of stuff, tired, cranky.
Trista
Stayed 1 night in Jul 2023
4/10 Poor
Randy
Jul 23, 2023
Disliked: Property conditions & facilities
Beds are uncomfortable, pillows are flat. Called earlier in the morning about early check in, they said it will be ready at 3pm. Arrived at 330pm and room wasnt available, I also requested a king bed suite and received a queen size. Wasnt able to move rooms. Overall experience wasnt the greatest. Overly priced compared to others around the area.
This was an older property and it showed. The rooms were very small, and our room door was difficult to close. Also, the walls are paper thin and we could hear our neighbour coughing all night. The area is industrial and there are not a lot of choices to eat.
Nothing the staff did was wrong they were lovely. But this property needs some major upgrades. I would not stay again.
No blankets or pillow for the pull out couch. The door to room stuck. You had to really pull to get it open.
No ice machine thankful for the kitchen letting us get some from them.
Ants. There were lots of ants in the bathroom. They got into some of our toiletries. Uggh! Hotel location was in fairly quiet area. Several restaurant choices nearby. Comfortable room. Fine place to stay if no ants sharing your room.
Staff was nice but the property is in need of serious maintenance. It is very cold and the bathroom is almost comparable to the Bates motel. Very scary
Front desk staff was great. Room nice- but very crowded getting past bed to bathroom. Had DVD player but no ability to use streaming services.
Housekeeping brought fresh towels- but didn’t refill body wash.
Pool was nice.
Breakfast was unpredictable and not vegan friendly at all. Not a single dairy free item- creamer etc offered. Some food like eggs and hash browns cold. We stayed 3 nights.
We tried to check in early and she said no rooms were available. Suddenly 45 min later at check in time I had the option of any room on any floor. Hard to imagine that all rooms were suddenly all clean at the same time. If you don’t allow early check in just say that versus lying to me. Very irritating. Went up to the front desk several times during our stay and no one was ever at the front desk. At check out the lady working the front was sitting in the dining area eating breakfast.