Lodges in Quintana Roo

"The staff waa hard working and helpful beyond expectation. Dining options were very good and convenient. We are very pleased overall"

"Atelier was a great stay. The facilities, rooms, walkways, and everything were extremely clean and well taken care of. The resort was beautiful overall with great beach access, pools, and lots to do. There were constant fun and engaging activities to enjoy, and different pool/beach vibes for any type of vacationer. The food/drinks were great with many high tier options, and the staff was EXTREMELY kind. Every single worker walked by with a smile and made you feel welcome. A couple very nitpicky criticism's: the resort is a bit of a maze, it took us almost 3 days to figure out how the buildings/levels worked. When we first arrived at 2pm on a Thursday, all of the dinner reservations except for one restaurant were booked out for the day, and we were told to get on at 12:01 AM to have a chance at the soonest available reservation for Sunday night (we got it and it was worth it for the steakhouse). The room service took a while and wasn’t very good compared to the restaurants we attended (to be expected). Last one: make sure to bring cash if you plan to tip/spend it. All 3 ATMs on site were non-functioning and there was no other way to get cash. "

"My family really enjoyed staying at this hotel. Staff is super friendly food is great and the beach was super clean "

"Conveniently located right next to Xcaret Park, this place offered everything we could ask for. The staff was excellent, we felt completely safe, and the food did not disappoint. It’s also in a great spot, just a short drive to Tulum and Quinta Avenida, a lively destination for shopping and dining. The scenery was stunning, full of wildlife and vibrant nature, which truly made the trip memorable. This was our first time staying in the Riviera Maya, and it exceeded our expectations in every way."

"Amazing... staff was soooo nice 👍"

"The food at the à la carte restaurants was quite good, but the buffet could be improved, as the food was often served cold. It would be beneficial to add more warmers to keep the dishes at a proper temperature."

"I enjoyed my visit very much and everything and everyone was very friendly and helpful and very professional. I had a wonderful time there with my family "

"Excellent, 5 day stay with my wife. Things went well, staff was great, many food options, and met some great people. Only negative was the pool needs to be refinished. A few people got injured with cuts in the pool by broken/chipped tile. Other than that we had a blast. "

"Very good options to eat & great service Pleasant people & always with a smile & eagerness to serve. Clean property "