6/10 Okay
mandy s., Trussville, Al
Apr 8, 2024
Liked: Cleanliness
Don’t recommend especially if you have kids
So a few issues. First-I had difficulty getting the company to respond to emails. I was scheduled to check in on a Monday and emailed Friday, Saturday and Sunday. No response. Finally found another way and got a person I think. Felt automated. Asked if we could check in a few hours early since check in is at 4 and was told no. Then the morning we left we get an email saying we can check in at any time. Really made me mad cause we would have altered our travel schedule had I known. This was why I asked. The WiFi went in and out the whole time. If we didn’t have a subscription to you tube tv we wouldn’t have had anything to watch. The first day rained and they had maybe a couple puzzles so my kids were completely bored. We didn’t see any fish at all which was why we went and I asked ahead of time if fishing was good and they said yes. The grill was filthy and we planned on grilling. My husband had to clean the mess out of it to use it. Outlets are not convenient to get to if using a laptop in the living room. Washer/dryer is awkwardly set up. Would’ve been better to have the stacking ones. And when asked if we could have another hour or two to check out I was told it would be $xx. We don’t plan on coming back to this location.
mandy s.
Stayed 3 nights in Mar 2024