Save on Top Hangzhou Hotels

"Love the design, cleanliness, and location"…""Love the design, cleanliness, and location"WWW…"

Reviewed on Nov. 8, 2019

"Beautiful design and setting. Like a classic Chinese garden. Beautiful walkways."…""Beautiful design and setting. Like a classic Chinese garden. Beautiful walkways."WWW…"

Reviewed on Jan. 9, 2020

"New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there."…""New hotel, large room with fantastic views, nice and friendly staff. Free vip service to take you to airport or train station. We really enjoy to stay there."WWW…"

Reviewed on Dec. 29, 2019

"i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast."…""i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast."WWW…"

Reviewed on Oct. 12, 2019

"Good Lake view, easily access to famous lake walkable path, enjoy the scenery"…""Good Lake view, easily access to famous lake walkable path, enjoy the scenery"WWW…"

Reviewed on Feb. 11, 2020

"The hotel is excellent. Location is desirable. The staff is very friendly and helpful."…""The hotel is excellent. Location is desirable. The staff is very friendly and helpful."WWW…"

Reviewed on Dec. 23, 2019

"Great location, very helpful staff. Virus means breakfast is limited but still very good. Right by the lake, wonderful. Good English spoken. Room great too. Walking distance to lake,pagoda, shops. Thoroughly recommend."…""Great location, very helpful staff. Virus means breakfast is limited but still very good. Right by the lake, wonderful. Good English spoken. Room great too. Walking distance to lake,pagoda, shops. Thoroughly recommend."WWW…"

Reviewed on May 2, 2020

"Nice hotel and good service"…""Nice hotel and good service"WWW…"

Reviewed on Jul. 30, 2020

"The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like ..."…""The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like ..."WWW…"

Reviewed on Jul. 27, 2020

"I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant ..."…""I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant ..."WWW…"

Reviewed on Nov. 23, 2019

"The family suite facilities are good n staff r nice. Breakfast buffet is close n location close to Xixi Wetland."…""The family suite facilities are good n staff r nice. Breakfast buffet is close n location close to Xixi Wetland."WWW…"

Reviewed on Dec. 18, 2019

"After one week my room deposit is still not refunded. No one can tell me when this will happen or tried to solve the problem at site on my check out. Everything got excused to banking problems. This kind of behavior or service with such an issue i would expect from a low level hotel chain, but not ..."…""After one week my room deposit is still not refunded. No one can tell me when this will happen or tried to solve the problem at site on my check out. Everything got excused to banking problems. This kind of behavior or service with such an issue i would expect from a low level hotel chain, but not ..."WWW…"

Reviewed on Apr. 28, 2020

"The guy named Max from front desk is very nice, Let me feel so warm during staying this hotel."…""The guy named Max from front desk is very nice, Let me feel so warm during staying this hotel."WWW…"

Reviewed on Jan. 23, 2020

"Very nice hotel. Huge huge huge room. Very good buffet dinner and breakfast with nice view on the 22nd floor. Recommend for business trips or just a family weekend getaway. Would stay here again if come back to Hangzhou."…""Very nice hotel. Huge huge huge room. Very good buffet dinner and breakfast with nice view on the 22nd floor. Recommend for business trips or just a family weekend getaway. Would stay here again if come back to Hangzhou."WWW…"

Reviewed on Oct. 24, 2019

"Amazing facilities. Quiet and beautiful view to the lake"…""Amazing facilities. Quiet and beautiful view to the lake"WWW…"

Reviewed on May 29, 2020

"The property was very comfortable and well situated. Accommodation was most satisfactory and the Staff were superb..."…""The property was very comfortable and well situated. Accommodation was most satisfactory and the Staff were superb..."WWW…"

Reviewed on Nov. 26, 2019

"Nice and comfortable stay"…""Nice and comfortable stay"WWW…"

Reviewed on Dec. 31, 2019

"For an American brand very few staff members could speak English. For example hotel operator had no idea how to answer, “What floor is the Gym / Gymnasium is on?” Same problem with front desk when I asked her to"…""For an American brand very few staff members could speak English. For example hotel operator had no idea how to answer, “What floor is the Gym / Gymnasium is on?” Same problem with front desk when I asked her to"WWW…"

Reviewed on Oct. 30, 2019