Title: Hangzhou Bokai Westlake Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=7405838&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hangzhou Bokai Westlake Hotel The hotel's exceptional hospitality and convenient amenities like complimentary grocery shopping earn top marks from guests. ## Photo gallery for Hangzhou Bokai Westlake Hotel ![Reception - Hangzhou Bokai Westlake Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/3ac39e6d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hangzhou Bokai Westlake Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/9c1afe44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hangzhou Bokai Westlake Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/52750821.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Triple Room - Hangzhou Bokai Westlake Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/afc15233.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hangzhou Bokai Westlake Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/9406b178.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Shangcheng, the Hangzhou Bokai Westlake Hotel combines modern comforts with attentive service. Guests appreciate the on-site restaurant and business center, while the helpful staff assists with everything from booking tour tickets to handling dry cleaning requests. ## Reviews 7.0 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Business services - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Standard Triple Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/w658h440x0y0-49de0916.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - Sleeps 3 ### View all photos for Boutique Twin Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/a081d399.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Boutique Twin Room - Sleeps 2 ### View all photos for Economy Room, 1 Double Bed ![Economy Room, 1 Double Bed](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/b5ceaa0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 1 Double Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/4ed01b84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room, 1 Double Bed ![Deluxe Room, 1 Double Bed](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/w5929h3828x7y0-4de09a8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/4ebd99ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water - 194 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/afc15233.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water - 269 sq ft - Sleeps 3 - 3 Twin Beds ### View all photos for Hour Room(4 Hours between 8AM-8PM) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/w8178h5529x7y7-a309f8a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hour Room(4 Hours between 8AM-8PM) ### Highlights Soundproofed Air conditioning LCD TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Free bottled water - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Comfy Queen Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/6fa9a230.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfy Queen Room - Sleeps 2 ### View all photos for Boutique Double Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/55a3fc95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Boutique Double Room - Sleeps 2 ### View all photos for Cozy Double Room ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/8000000/7410000/7405900/7405838/f1d2a566.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cozy Double Room - Sleeps 2 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/3699d430.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Wulin GDA Hotel, Vignette Collection by IHG Xiacheng - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Hangzhou-Bokai-Westlake-Hotel.h7405838.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Hangzhou-Bokai-Westlake-Hotel.h7405838.Hotel-Information) ## About the area Located on a lake, Hangzhou Bokai Westlake Hotel is in Downtown Hangzhou neighborhood and is connected to a shopping center. Zhu Bingren Bronze Art Museum and Museum of Traditional Chinese Medicine are cultural highlights, and travelers looking to shop may want to visit Wushan Night Market and Westlake Yintai Commercial Center. Xihu Tiandi and Zhejiang Science and Technology Museum are also worth visiting. [Visit our Hangzhou travel guide](https://www.expedia.ca/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.24921%2C120.16427&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pHKuM_z_RTF7XScKuuHjL82n1ZI=) No.32, Qingnian Road, West Lake District – Hubin Area, Hangzhou, Zhejiang, 310001 ### What's nearby - ![West Lake which includes night scenes and a river or creek](https://images.trvl-media.com/place/6141424/44000193-9651-4247-a75f-903efc20ccb8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 3 min walk \- 0.3 km - Zhejiang University First Affiliated Hospital 8 min walk \- 0.7 km - Wushan Night Market 8 min walk \- 0.7 km - Xihu Tiandi 12 min walk \- 1.1 km - Qinghefang Old Street 14 min walk \- 1.2 km ### Getting around - Hangzhou Station 7 min drive - Ding'an Road Station 8 min walk - Hangzhou (HGH-Xiaoshan Intl.) 31 min drive ### Restaurants - Simpy 5 min walk - No Name 1 min walk - 开元路烧麦 3 min walk - Commune 7 min walk - The Guts 3 min walk ## About this property ### Hangzhou Bokai Westlake Hotel Hotel near West Lake Consider a stay at Hangzhou Bokai Westlake Hotel and take advantage of a free grocery shopping service, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant. You'll also enjoy perks such as: - Free self parking - Express check-out, express check-in, and a 24-hour front desk - Multilingual staff, free newspapers, and a front-desk safe - Guest reviews give top marks for the helpful staff Room features All guestrooms at Hangzhou Bokai Westlake Hotel include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - LCD TVs with digital channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/42000000/41200000/41199700/41199619/226e794a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Infinity Youth Hostel Binjiang - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=41199619&PinnedHotelID=41199619&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/92000000/91390000/91382800/91382734/0d5d784d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shanxian Matou Inn Hangzhou - Parking included - Restaurant - Game room - Breakfast available [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=91382734&PinnedHotelID=91382734&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/76000000/75640000/75632800/75632734/b4da58fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homeinn Pebble Hotel (Hangzhou California Sunshine Jinji Road Subway Station) Xiaoshan - 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Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=9080796&PinnedHotelID=9080796&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=7405838&PinnedHotelID=7405838&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=7405838,41199619,91382734,75632734,35619901) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - A restaurant ### Family friendly - Grocery/convenience store - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center ### Outdoors - On a lake ### Accessibility - Elevator ### More - 1 building - 7 floors - Built in 2010 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - Free bottled water ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 30.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: CNY 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Bokai Westlake Bokai Westlake Hotel Hangzhou Bokai Westlake Hangzhou Bokai Westlake Hotel Hangzhou Bokai Westlake Hangzhou Bokai Westlake Hotel Hotel Hangzhou Bokai Westlake Hotel Hangzhou Hangzhou Bokai Westlake Hotel Hotel Hangzhou ## Frequently asked questions ### Is Hangzhou Bokai Westlake Hotel pet-friendly? ### How much is parking? ### What time is check-in at Hangzhou Bokai Westlake Hotel? ### What time is check-out at Hangzhou Bokai Westlake Hotel? ### Where is Hangzhou Bokai Westlake Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hangzhou Bokai Westlake Hotel Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.0 Location ### 7.2 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 45 8 - Good 107 6 - Okay 97 4 - Poor 26 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Lucia Jun 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and the service was exceptional, front desk service was extremely helpful in anything we needed. ##### Lucia Stayed 6 nights in Jun 2024 ### 8/10 Good #### Ka Yee Mar 11, 2024 Not bad, location is good ##### Ka Yee Stayed 1 night in Mar 2024 ### 8/10 Good #### Yenni Marlina Apr 11, 2024 Liked: Staff & service, amenities The hotel location is walkable distance to the famous West Lake (Xihu), not far from rhe subway station, close to a mall, in neighbour hood quite a lot of local restaurant with friendly price. ##### Yenni Marlina Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Shengli Mar 22, 2024 Liked: Cleanliness, staff & service, amenities The property is close to Xihu lake and many other tour sites. It is also close to shopping areas. Property is clean and bed is comfortable. staff are friendly. The only down side is the room and bathroom are small. ##### Shengli Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Roger Dec 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant boutique hotel Comfortable hotel at a good price in a lively part of town. They don't do breakfast and the local coffee shops open a bit late. Metro is just around the corner ##### Roger Stayed 2 nights in Nov 2023 ### 8/10 Good #### Song Wei Feb 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Older fixtures with an excellent bed. Great value for money. Very helpful staff. Located in a older neighborhood, if you want the authentic Chinese neighborhood feel, this is for you. I would definitely book again. ##### Song Wei Stayed 3 nights in Feb 2024 ### 8/10 Good #### Yenni Marlina Apr 11, 2024 Liked: Staff & service, amenities The hotel location is quite close to West Lake (Xihu), near hotel quite a lot of local restaurant, the hotel is quite close to xinhua book store, from Hangzhou East Station quite close with taxi. The hotel staffs are nice but they only speaks mandarin. ##### Yenni Marlina Stayed 2 nights in Apr 2024 ### 6/10 Okay #### Daxin Jul 6, 2024 Property is old. Location is closer to subway, restaurants and about 15 mins walking distance from west lake area. ##### Daxin Stayed 2 nights in Jul 2024 ### 8/10 Good #### Zuzana Nov 26, 2023 Liked: Cleanliness, staff & service Hotel was satisfactory, we had a nice time there but it is in a rundown condition. The neighbourhood is fantastic though, lake is close by and right next to the hotel are great local dining options, noodle shops, dinner restaurants serving wok veggies, meats...bakeries...and right in the front of the hotel is a very nice tea/coffea place that serves the best matcha latte! Everything very cheap, no touristy prices. The minus of the hotel is the cigarette smell in the corridors, which inevitably got to our rooms, because some inhabitants of the hotel smoke and leave their rooms open to vent. We didn't smell too much smoke on the other floors, so we might have been just unclucky with the position of our room. Staff was very nice but nobody spoke english so we communicated through google translator. However, if you want a real, local, chinese culture and experience this is a great place to start. ##### Zuzana Stayed 13 nights in Nov 2023 ### 10/10 Excellent #### Matthew Oct 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities A excellent motel we have enjoyed so much ##### Matthew Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Yu Jun 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3 night stay The location is perfect, near the West Lake and the price is affordable. The staff was very friendly, especially Miss Hu helped us solve the problem by long-distance call after we left Hangzhou. ##### Yu Stayed 3 nights in May 2023 ### 6/10 Okay #### Verified traveller Jun 30, 2024 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Ok room, less ok personel. The room was clean and OK for the price. The personel, however, could not speak English and seemed a bit incompetent, they could not propperly help me order a taxi. ##### Verified traveller Stayed 1 night in Jun 2024 ### 8/10 Good #### CHIEN KAI May 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### CHIEN KAI Stayed 1 night in May 2023 ### 8/10 Good #### Lee Nov 1, 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel is closed for renovation. They rebook us Hotel is closed for renovation till 26 Jan 25\. In case you are at the hotel, do knock the doors. The hotel receptionist is still inside the renovation ongoing hotel. She will call a taxi to bring you to your rebooked accommodation which is located near Wulinmen. Rebooked accommodation is ok. About the same. Pics as shown. ![](https://a.travel-assets.com/ugc/hotel-reviews/98C6638E79BB92F39D554545F8E602B1F729B1D91730474675778.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lee Stayed 2 nights in Oct 2024 ### 4/10 Poor #### fang lee Sep 17, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room got cockroach 😞 all dirty ##### fang lee Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### June Oct 19, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terrible, Terrible Terrible!! Hotel is closed for refurbishment, reception area is in a complete mess with tens of beds and mountain of bedding! Hotel only informed us that they're closed for business upon arrival, we were told that they will take us to another nice hotel and we have to pay in full for the first night, so we paid ￥373\. A driver came and took us a hotel past the West lake about 10 minutes, we found the hotel in an awful dark backstreet under some residential buildings, Address is XiHu District, North Jinzhu Road number 21Garden area.- the type of rooms would normally cost around ￥100 or so, room bedding was clean but smelled bad then found bedding were damp feel。But Bokai Boutique WestLake hotel charged us￥373 via WeChat! What more it's not the standard hotel I had in mind to stay at all!! It was late in the evening 9pm, we were tired and disappointed not had food, so we decided to remain till morning. I contacted Expedia agent requested cancel the next two days of bookings with Bokai Boutique hotel. Totally absolutely disappointed with this SCAM hotel!! Expedia website, I kindly advise that you should remove this awful hotel from your site and inform other guests of their business closed so no more innocent guests get caught up in this awful experience as we have!! Scam hotel address is 32, Qingnian Road, West Lake District – Hubin Area, Hangzhou, Zhejiang, 310001 AVOID Avoid at all cost!, in case they trade under another name in future! ##### June Stayed 3 nights in Oct 2024 ### 8/10 Good #### Su Gil Jun 25, 2024 Liked: Cleanliness, property conditions & facilities, room comfort 가성비 아주 좋음 ##### Su Gil Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### CHUNG-YEH Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 飯店服務人員很細心，有問題會很細心的回答 ##### CHUNG-YEH Stayed 1 night in Mar 2024 ### 8/10 Good #### perapong Mar 19, 2024 Liked: Staff & service ตำแน่งที่ พักค่อนข้างดี มีร้านอาหารอยู่รอบด้าน สะดวกสบาย ราคาค่อนข้างโอเค ##### perapong Stayed 2 nights in Mar 2024 ### 8/10 Good #### Verified traveller Feb 16, 2024 Liked: Cleanliness, staff & service, room comfort #### 交通便利方便，但房間味道不好 房間充滿煙味，別間人偷抽煙的味道會一直傳過來，很麻煩 ##### Verified traveller Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Ryoko Nov 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 西湖近く、地下鉄駅にも近い。ロケーション抜群 連続して一週間ほど滞在しました。 まずロケーションが素晴らしい。西湖まで近く、旧市街地の中心部といって良い場所です。地下鉄1号線定安路駅にも徒歩３分ほどで、どこに行くにも便利。 朝ごはんはホテルの周りにバイキング形式の食堂や古くからの小食堂などがたくさんあり、肉まん、小籠包、おかゆ、豆腐脳（豆花）など好きなものが食べられます。 居心地も良く、滞在中に嫌な思いすることはありませんでした。お掃除時にタオル交換、ミネラルウォーターが補給され、自分でお水を買う必要はありませんでした。上階の洗濯機が無料で使えたのもありがたかったです。 外国人が泊まれる宿が限られている（ユースホステルなどは外国人を受け入れなくなっている）現在、比較的安価でしかも必要十分なサービス、このロケーション。また利用したいと思います。 ##### Ryoko Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### WONSIK Oct 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 호텔 후기 서호와 백화점 및 번화가가 인접하여 있고, 가성비도 상당히 좋아서 항주를 즐기기에는 더없이 좋은 호텔입니다. ##### WONSIK Stayed 5 nights in Sep 2023 ### 6/10 Okay #### YEE WAH EVA Mar 27, 2023 Liked: Cleanliness, staff & service 是老舊酒店，洗澡水温不穩， 清潔度還可以 ##### YEE WAH EVA Stayed 3 nights in Mar 2023 ### 6/10 Okay #### Verified traveller Mar 20, 2023 #### 有關西湖博凱酒店評價 房間整體一般，酒店整體一般，員工服務態度尚可。 ##### Verified traveller Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### ShinShin, Nagoya, Japan Jan 6, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed was very good. 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