Title: Shangri-La Hangzhou - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shangri-La Hangzhou Luxury hotel with 2 restaurants and a health club ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/2a69f3bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/d1d5fffe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/4c5f2e49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/afabebd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Birthday party area](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/d24aed68.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A terrace, a garden, and a playground are just a few of the amenities provided at Shangri-La Hangzhou. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the health club, as well as activities like hiking/biking. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. 8.4 Very good ## Popular amenities - Bar - Room service - Breakfast available - Gym - Parking included - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 26 of 26 rooms ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/bf6c9030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Deluxe Room - Near Lake - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/621bb197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Mountain-View - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/cd610664.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lodge Enjoyment - Sleeps 2 ![West Wing Lakeside Gardenview King](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/ae896fbd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Lakeside Gardenview King 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 388 sq ft - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/fedeb845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Hillview King 8.0 Very good 2 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 388 sq ft - Hill view - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/f14aa073.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Lakeside Gardenview Twin 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 388 sq ft - Sleeps 3 - 2 Twin Beds ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/6757d7f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Superior Hillview Twin ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 388 sq ft - Hill view - Sleeps 3 - 2 Twin Beds ![West Wing Executive Suite](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/ea449f57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Executive Suite ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 560 sq ft - Partial lake view - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/8f0ae380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Horizon Lakeside Gardenview King ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding - 388 sq ft - Lake view - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/fedeb845.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Horizon Hillview King ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 398 sq ft - Hill view - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/a129d268.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Wing Horizon Hillview Twin ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains - 388 sq ft - Hill view - Sleeps 3 - 2 Twin Beds ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/32084cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cute Family Room - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/5b06ee78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family-friendly Suite - Sleeps 3 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/c10889b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-bed Room With Mountain View - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/005b68ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden-view Room-Two Beds - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/b7bf3bab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room With Mountain View - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/5c275737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden-view Room-King Bed - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/621bb197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lodge Mountain-View Double Bed Room (Overview Of Quiet Natural Scenery) - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/cad340ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lodge Mountain-View Twin Room (Overview Of Quiet Natural Scenery) - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/a33c6030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lakeside Joint Living Room - Sleeps 4 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/69931ff9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lodge Garden-View Twin Room (Overview Of Secluded Gardens) - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/40580ac7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - With View - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/75871503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Octonauts Family Room - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/31d26d94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pleasant Goat And Big Big Wolf Family Room - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/7e56f486.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (2 Beds) - Sleeps 2 ![Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/48400eb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Shangri-La-Hangzhou.h8554.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Shangri-La-Hangzhou.h8554.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.25431%2C120.13231&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PuD4oi_GMI6bwjMgNx3VBnf4DZk=) 78 Beishan Road, Hangzhou, Zhejiang, 310007 #### What's nearby - West Lake - 1 min drive - 0.4 km - Zhejiang University Yuquan Campus - 3 min drive - 2.5 km - Lingyin Temple - 5 min drive - 4.3 km - Hangzhou Tower Shopping Mall - 6 min drive - 6.4 km - Wulin Square - 6 min drive - 3.9 km #### Getting around - Huanglong Cave Station - 3 min drive - Hangzhou Station - 19 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive #### Restaurants - ‪金沙厅 - ‬16 min walk - ‪WL Bistro - ‬19 min walk - ‪樓外樓 - ‬7 min walk - ‪咬不得高祖生煎 - ‬3 min walk - ‪Coffee Garden - ‬1 min walk ## About this property ### Shangri-La Hangzhou Luxury family-friendly hotel near West Lake Take advantage of a terrace, a garden, and a playground at Shangri-La Hangzhou. Be sure to enjoy a meal at the two on-site restaurants. Enjoy the health club, as well as activities like hiking/biking. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - Free self parking - Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and wedding services - Guest reviews give good marks for the overall condition Room features All 198 individually decorated rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Extra conveniences in all rooms include: - Childcare services and free infant beds - Hypo-allergenic bedding and rollaway/extra beds (surcharge) - Bathrooms with shower/tub combinations and free toiletries - 37-inch flat-screen TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![1 bedroom, premium bedding, down comforters, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/c60dc0c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Hangzhou Westlake Shangcheng - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 483 reviews CA $159 CA $186 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3450000/3445600/3445595/93c5bf9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Plaza Royale Hangzhou Gongshu - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 354 reviews CA $124 CA $144 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=3445595&PinnedHotelID=3445595&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/5c552e01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Shangri-La, Hangzhou Gongshu - Pool - Hot tub - Spa - Parking included 8.8 Excellent 217 reviews CA $167 CA $195 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1172300/1172294/dc900af6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Hangzhou Shangcheng - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 429 reviews CA $255 CA $298 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=1172294&PinnedHotelID=1172294&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4330000/4326700/4326646/b62aed17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Grand Hangzhou Wetland Park Resort Xihu - Pool - Spa - Kids pool - Parking included 8.8 Excellent 149 reviews CA $135 CA $157 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4326646&PinnedHotelID=4326646&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, body treatments, hydrotherapy, deep-tissue massages, facials](https://images.trvl-media.com/lodging/17000000/16020000/16015800/16015708/1b833131.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 149 reviews CA $151 CA $176 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=16015708&PinnedHotelID=16015708&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/2f2d2e90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Hangzhou Gongshu - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 229 reviews CA $151 CA $176 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/59000000/58190000/58181800/58181768/86395772.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canopy by Hilton Hangzhou West Lake Shangcheng - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 81 reviews CA $147 CA $172 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=58181768&PinnedHotelID=58181768&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/e6605d60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 5 reviews CA $576 CA $672 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/17313c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 537 reviews CA $90 CA $105 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 184 per person - 2 restaurants - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - Health club - Hiking/biking trails - Playground ### Family friendly - Children's toys - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Playground - Refrigerator on request - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business center - Conference center (9,688 square feet of space) - Meeting rooms ### Outdoors - Barbecue grill - Garden - On a lake - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 6 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 37-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator on request ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Individual decor - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 350.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 184 per person - Airport shuttle fee: CNY 600 per vehicle (one-way) - Rollaway bed fee: CNY 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed child breakfast fee applies to guests age 11 and younger. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Children under 12 years old are not allowed in the swimming pool without adult supervision ### National rating For the benefit of our customers, we have provided a rating based on our rating system. ### Property is also known as Hangzhou Shangri-La Hangzhou Shangri-La Hotel Hotel Hangzhou Hotel Shangri-La Hangzhou Shangri-La Hangzhou Shangri-La Hangzhou Hotel Shangri-La Hotel Hangzhou Hangzhou Shangri La Shangri La Hangzhou Shangri-La Hangzhou Hotel Shangri La Hotel Hangzhou Shangri-La Hangzhou Hangzhou Shangri-La Hangzhou Hotel Hangzhou ## Frequently asked questions ### Is Shangri-La Hangzhou pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Shangri-La Hangzhou? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Hangzhou on Nov 30, 2025 start from CA $135.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hangzhou-Hotels-Shangri-La-Hangzhou.h8554.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Shangri-La Hangzhou? > Self parking is free at this property. ### What time is check-in at Shangri-La Hangzhou? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Shangri-La Hangzhou? > Check-out is at noon. ### Does Shangri-La Hangzhou provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies. ### Where is Shangri-La Hangzhou located? > This family-friendly Hangzhou hotel is located in the historical district, within a 10-minute walk of Quyuan Park and West Lake. Solitary Hill and Yui Fei Temple are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shangri-La Hangzhou Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 113 8 - Good 72 6 - Okay 31 4 - Poor 17 2 - Terrible 7 ### 8.4/10 Cleanliness ### 8.6/10 Staff & service ### 9.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Francesca Maria Apr 22, 2025 Lovely staff and excellent location ##### Francesca Maria Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Emily Jul 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My go-to hotel in Hangzhou Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable! ##### Emily Stayed 1 night in Jul 2025 ### 10/10 Excellent #### jim Nov 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great location. ##### jim Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Devin Jun 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location. ##### Devin Stayed 3 nights in May 2025 ### 8/10 Good #### Roy Oct 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is great, cross street is the lake. Staff is very friendly. ##### Roy Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Marcia Mar 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a beautiful hotel on the lake with many wonderful memories. ##### Marcia Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Xiaosong Oct 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best location ##### Xiaosong Stayed 11 nights in Oct 2023 ### 10/10 Excellent #### naresh Nov 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, quality of service! ##### naresh Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Hongfei Nov 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is next to the lake and one of the best parks in Hangzhou. ##### Hongfei Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Micheal Oct 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property. Across the street is the path to the lake. Definitely would stay here again. ##### Micheal Stayed 2 nights in Oct 2023 ### 8/10 Good #### Wei Liang Nov 13, 2024 Liked: Cleanliness, staff & service, amenities Overall excellent services from all staffs. Rooms are clean but the entire hotel seems old and need a good renovation. Meals are good. ##### Wei Liang Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Tianyi Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Facing the west lake, it is best place to view the west lake. It is near Su Di and Lou Wai Lou, the famous restaurant. Temple Yue is 3 min away. Really love the breakfast there. The ginger tea brought us a warm morning during a code winter time. Two birds in the hotel lobby could green guests. And the most important, the hotel hosted a lot of political leaders in the past. ##### Tianyi Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### William Oct 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Resort Hotel in Xihu Shangri-la Hotels, as a brand, is one of my favorite brands. The Shangri-la Hangzhou, overlooking the famous Xihu, is impeccably maintained and clean. The rooms are decently sized and comfortable. The staff is not obtrusive but always present and pleasant. The amenities are commensurate with the type of rooms. It is definitely a great hotel for leisure travel or vacation resort. I'll definitely go there again on my next visit to Hangzhou. ##### William Stayed 2 nights in Oct 2024 ### 8/10 Good #### Guo Aug 26, 2023 Liked: Staff & service Great ##### Guo Stayed 3 nights in Jul 2023 ### 8/10 Good #### Darren Mar 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is immense and very beautiful, however it does seem that a bit more care could be given to some aspects of the property. The carpets in particular had a few stains & spills on them across the hallways & in the rooms. The staff are attentive and very helpful, the breakfast buffet was delicious with a wide range of options. The location is exquisite, right on the picturesque West Lake. The property would fit in perfectly into a Wes Anderson film. ##### Darren ### 10/10 Excellent #### CHUNGCHENG Jun 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Back again ##### CHUNGCHENG Stayed 4 nights in Jun 2023 ### 6/10 Okay #### Verified traveller Nov 30, 2023 #### Very old hotel The hotel is very old, furniture and bathroom need to be refurbished. I booked this hotel because of the location, however there are more better choice beside Shangri-La Hangzhou. Will not come back again unless they refurbish the hotel. ##### Verified traveller Stayed 2 nights in Nov 2023 ### 8/10 Good #### Mikhail Jun 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Terrible breakfast ##### Mikhail Stayed 1 night in Jun 2024 ### 8/10 Good #### Maurice Nov 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a good stay. The hotel staff were courteous. The room is clean. Somehow my booking didn't include breakfast which was a surprise. The route to the hotel is very busy and constantly congested. So plan 10-15 minutes ahead if leaving for train or flight. ##### Maurice Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### haoyu Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 老飯店高雅的氣質 服務到位 精緻優雅 雖然隨時間勢必老舊 但乾淨整潔 無可取代的最佳位置 ##### haoyu Stayed 1 night in Jul 2025 ### 4/10 Poor #### Verified traveller Jun 21, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Bun Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 西湖邊，酒店服務良好 ##### Bun Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### Liang Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Liang Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### GLORIA Apr 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ubicación ##### GLORIA Stayed 1 night in Apr 2025