Title: Midtown Shangri-La, Hangzhou (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=13563748&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Midtown Shangri-La, Hangzhou Luxury hotel with 2 restaurants connected to a shopping center in Hangzhou ## Photo gallery for Midtown Shangri-La, Hangzhou ![Exterior - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/5c552e01.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b070f43f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/66762f5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Chinese cuisine - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/a5dfe6e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite (Shangri-La) - Midtown Shangri-La, Hangzhou (Hangzhou)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b68d9517.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Midtown Shangri-La offers a tranquil escape in Hangzhou, conveniently located near Broken Bridge and Leifeng Pagoda. Guests enjoy access to an indoor pool, two bars, and a coffee shop. The property features two restaurants serving Chinese cuisine in a relaxing atmosphere. ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Pool - Bar - Parking included - Spa ## Room options ### Check availability for these dates Tonight [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 16 - Dec. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### View all photos for Deluxe King Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Premier King Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Premier King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 840 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Lakeview King Room ![Horizon Lakeview King Room](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b102b53e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Lakeview King Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 463 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Horizon Club King Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 463 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier King Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Lakeview King Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/0251ac4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Lakeview King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite King Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/w8196h5469x0y0-60e4228d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 926 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Lakeview Suite King Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/w8196h5469x0y0-60e4228d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Lakeview Suite King Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 926 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/2ad13c28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Premier Twin Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/08d52b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Premier Lakeview Twin Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/0251ac4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Lakeview Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Down duvet - 463 sq ft - Lake view - Sleeps 3 - 2 Twin Beds ### View all photos for Horizon Club Twin Room ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/2ad13c28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Horizon Club Twin Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Executive Lounge LCD TV Hypo-allergenic bedding Pillow menu - 463 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Suite (Specialty) ![Hypo-allergenic bedding, down comforters, minibar, in-room safe](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/21089d64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Specialty) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1389 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Suite (Shangri-La) ![Suite (Shangri-La)](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b68d9517.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Shangri-La) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available LCD TV Hypo-allergenic bedding Pillow menu Separate bedroom - 2314 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113050000/113047100/113047006/1ae4fd8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 6 reviews CA $572 CA $667 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2025-12-29&chkout=2025-12-30&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=b591e0fb-5a11-4eee-ae1e-76724efdf273&top_cur=CAD) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4050000/4046400/4046327/2f2d2e90_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hangzhou Gongshu - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 235 reviews CA $145 CA $169 total includes taxes & fees Jan 4 - 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Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 65 reviews CA $112 CA $130 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hangzhou-Hotels-Hyatt-Regency-Hangzhou-International-Airport.h89310092.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=b591e0fb-5a11-4eee-ae1e-76724efdf273&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Midtown-Shangri-La.h13563748.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Midtown-Shangri-La.h13563748.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.26325%2C120.15662&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=06BGAti063DPGM6k66_L41Z7s9k=) 6 Changshou Road, Kerry Central, Yan'an Road, Hangzhou, Zhejiang, 310006 #### What's nearby - West Lake \- 3 min walk \- 0.3 km - Wulin Night Market \- 6 min walk \- 0.5 km - Hangzhou Jiali Center \- 11 min walk \- 1.0 km - Wulin Square \- 15 min walk \- 1.3 km - Hangzhou Tower Shopping Mall \- 16 min walk \- 1.4 km #### Getting around - Fengqi Road Station - 6 min walk - Hangzhou Station - 12 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 37 min drive #### Restaurants - ‪Ippudo 一風堂 - ‬9 min walk - ‪Shake Shack（杭州嘉里中心店） - ‬9 min walk - ‪Midtown Brewery - ‬3 min walk - ‪KFC (肯德基) - ‬3 min walk - ‪Horizon Club - ‬3 min walk ## About this property ### Midtown Shangri-La, Hangzhou Luxury hotel near West Lake Located close to Broken Bridge and Leifeng Pagoda, Midtown Shangri-La, Hangzhou provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Treat yourself to a body wrap, a body treatment, or reflexology at Chi, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. In addition to a health club and a business center, guests can connect to free in-room WiFi. Additional perks include: - An indoor pool - Free self parking - Limo/town car service, buffet breakfast (surcharge), and express check-out - Express check-in, an elevator, and a banquet hall Room features All 414 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes. Other amenities include: - Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge) - Bathrooms with designer toiletries and separate tubs/showers - LCD TVs with cable channels - Wardrobes/closets, electric kettles, and heating ## Similar properties ![Sauna, body treatments, hydrotherapy, deep-tissue massages, facials](https://images.trvl-media.com/lodging/17000000/16020000/16015800/16015708/1b833131.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Marriott Hotel Qianjiang Jianggan - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 156 reviews CA $150 CA $175 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=16015708&PinnedHotelID=16015708&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/2a69f3bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Hangzhou Xihu - Parking included - Free WiFi - 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Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 359 reviews CA $119 CA $139 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=3445595&PinnedHotelID=3445595&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/59000000/58190000/58181800/58181768/86395772.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canopy by Hilton Hangzhou West Lake Shangcheng - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 88 reviews CA $137 CA $159 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=58181768&PinnedHotelID=58181768&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/e6605d60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 6 reviews CA $572 CA $667 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=113047006&PinnedHotelID=113047006&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/17313c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 544 reviews CA $93 CA $109 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Train station pick-up and drop-off shuttle (surcharge) - Limo/town car service - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 194 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe ### Restaurants on site - Central Market - Chengzhong Bistro Chinese - Midtown Brewery - The Great Lounge ### Things to do - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room - Stereo ### Family friendly - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - On a lake ### Full-service spa - Body scrubs - Body wraps - Facials - Massage - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 13 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Heating - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 350.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 194 per person - Rollaway bed fee: CNY 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision ### National rating Property class, provided by our rating system, is based on property type, amenities, and services. ### Property is also known as Midtown Shangri-La Hangzhou Hotel Midtown Shangri-La Hotel Midtown Shangri la Hangzhou Midtown Shangri La Hangzhou Midtown Shangri La, Hangzhou Midtown Shangri-La, Hangzhou Hotel Midtown Shangri-La, Hangzhou Hangzhou Midtown Shangri-La, Hangzhou Hotel Hangzhou ## Frequently asked questions ### Does Midtown Shangri-La, Hangzhou have a pool? ### How much does it cost to stay at Midtown Shangri-La, Hangzhou? ### Is Midtown Shangri-La, Hangzhou pet-friendly? ### How much is parking? ### What time is check-in at Midtown Shangri-La, Hangzhou? ### What time is check-out at Midtown Shangri-La, Hangzhou? ### Where is Midtown Shangri-La, Hangzhou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Midtown Shangri-La, Hangzhou Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 134 8 - Good 63 6 - Okay 10 4 - Poor 3 2 - Terrible 13 ### 9.2/10 Cleanliness ### 9.0/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Mari Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like this hotel. ##### Mari Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Zachary Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good stay. ##### Zachary Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Teo May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best hotel ##### Teo Stayed 2 nights in May 2025 ### 8/10 Good #### Hon Peng Oct 11, 2025 Liked: Amenities Convienient and clean ##### Hon Peng Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Baisong Oct 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort great location and facility for business travel. ##### Baisong Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jian Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is clean with great breakfast. ##### Jian Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Francis Jan 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Surrounded with shopping, restaurants and day/night life activities. Facilities were awesome too. ##### Francis Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Yingshi Jun 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mike 张 is excellent! ##### Yingshi Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### HO CHEONG ERIC Jul 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and friendly staff, very comfortable environment ##### HO CHEONG ERIC Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jiewei Mar 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Convenient location and easy to walk around. ##### Jiewei Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### catriona Apr 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Central hotel The hotel is centrally located with great access to restaurants and only a 10-15 min walk from west lake. It was clean and comfortable. Breakfast was lovely with plenty western options. It is attached to the merry shopping centre which is really handy also and a good landmark making the hotel easy to find. ##### catriona Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jianyu May 21, 2023 Liked: Cleanliness Great location, friendly staffs at horizon club ##### Jianyu ### 8/10 Good #### Frederik Nov 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great and beautiful hotel with super staff service Great and beautiful hotel with super staff service, very comfortable bed and a nice bathroom. Hotel is located very close to the lake and a lot of different restaurants. Delicious breakfast buffet with great selection of western food and Chinese food. ##### Frederik Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Wenxun Apr 18, 2025 Liked: Staff & service, property conditions & facilities Great! ##### Wenxun Stayed 2 nights in Apr 2025 ### 8/10 Good #### Man Ki Juliana Apr 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location and good service. ##### Man Ki Juliana Stayed 2 nights in Apr 2023 ### 8/10 Good #### CHOONG HIOK Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are friendly and helpful ##### CHOONG HIOK Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Geaik Theng Oct 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel. The hotel was amazing with comfort and cleanliness. Very nice rooms with big bathroom. Although was only a 2 night stay, it was really an experience. Thank you. ##### Geaik Theng Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Hanbing Oct 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Slightly dated but very clean and well maintained still. Absolutely great location, steps away from famous night market and walking distance to West Lake. Staff are nice and helpful. ##### Hanbing Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Michael Oct 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent and modern ##### Michael Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Truc Feb 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good choice ##### Truc Stayed 8 nights in Feb 2025 ### 10/10 Excellent #### ZHOU Jun 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stay well, comfortable, safe ##### ZHOU Stayed 1 night in Jun 2023 ### 8/10 Good #### WEI LIN Jan 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I will be back ! ##### WEI LIN Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Man Choi Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel wasn’t bad. But our experience was terrible. It was because one day morning when we went out of our room (no. 1034) we found a group of monks was having religious ceremony in a room next to the main corridor and we quickly realized someone was dead in that room before. That was so awful and made our trip much less enjoyable. ##### Man Choi Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Wiltven Jan 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly service received from Jane Zhang ##### Wiltven ### 8/10 Good #### anil Jan 14, 2025 Liked: Amenities, property conditions & facilities Their credit card machine wont work for some reason, although i just prepaid the room a few hours before. Room was good. Did not try the Breakfast as i left early for the train station. ##### anil Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Hotel Borges Chiado](https://www.expedia.ca/Lisbon-District-Hotels-Hotel-Borges-Chiado.h1065218.Hotel-Information) > > [HOTEL Tokyo Trip Ueno Nishi Nippori](https://www.expedia.ca/Tokyo-Hotels-OYO-650-Tokyo-Trip.h38322591.Hotel-Information) > > [Elaf Kinda Hotel](https://www.expedia.ca/Mecca-Hotels-Elaf-Kinda-Hotel.h564720.Hotel-Information) > > [Hôtel Le Voyageur de Québec](https://www.expedia.ca/Quebec-City-Hotels-Hotel-Le-Voyageur-De-Quebec.h1160150.Hotel-Information) > > [Aloft Abu Dhabi](https://www.expedia.ca/Abu-Dhabi-Hotels-Aloft-Abu-Dhabi.h3016445.Hotel-Information) > > [Condo Resorts Mexico](https://www.expedia.ca/Mexico-Condominium-Resort.d117-aaCondominiumResort.Travel-Guide-Accommodation) > > [Delta Hotels by Marriott Fredericton](https://www.expedia.ca/Fredericton-Hotels-Delta-Hotels-By-Marriott-Fredericton.h25236.Hotel-Information) > > [Ryokans Osaka](https://www.expedia.ca/Osaka-Ryokans.d179897-aaRyokans.Travel-Guide-Accommodation) > > [Hotels near The Children's Hospital](https://www.expedia.ca/The-Childrens-Hospital-Hotels.0-l6127027-0.Travel-Guide-Filter-Hotels) > > [Hilton Garden Inn New York / Staten Island](https://www.expedia.ca/New-York-Hotels-Hilton-Garden-Inn-New-York-Staten-Island.h791824.Hotel-Information) > > [Casa Cordova by Lowkl](https://www.expedia.ca/Fort-Lauderdale-Hotels-Casa-Cordova.h88959494.Hotel-Information) ### Flights > [Flights from Cancun (CUN) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/cun/ylw/cancun-to-kelowna) > > [Flights from Minneapolis - St. Paul (MSP) to Dallas (DFW)](https://www.expedia.ca/lp/flights/msp/dfw/minneapolis-to-dallas) > > [Flights from Kenora (YQK) to Sault Ste. 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