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Get an overview of this hotelFamily-friendly Hangzhou resort in Xihu, near Xixi Wetland Park

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pool
Business centre

Location

This family-friendly Hangzhou resort is located on the waterfront, 1.8 mi (2.9 km) from Xixi Wetland Park, and within 6 mi (10 km) of Zhejiang University and West Lake. Lingyin Temple and Westlake Culture Plaza are also within 9 mi (15 km).

Resort Features

3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 380 rooms boast deep soaking tubs and offer free WiFi and balconies. Free wired Internet and iPod docks are standard, as are LCD TVs with satellite channels.

Languages Spoken

Sheraton Grand Hangzhou Wetland Park Resort

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Grand Hangzhou Wetland Park Resort features an outdoor tennis court and an indoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury resort also offers a children's pool, a 24-hour fitness center, and spa services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Grand Hangzhou Wetland Park Resort is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Children's club 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 10 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free wired Internet 
  • Children's club (free) 
  • Computer station 
  • Smoke-free property 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Luggage storage 
  • Airport transportation - pickup (surcharge) 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 3 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Outdoor tennis court 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Total number of rooms - 380 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Number of floors - 5 
  • Wedding services 
  • Garden 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Free WiFi 
  • Free wired Internet 
  • Premium bedding 
  • Balcony 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Bidet 
  • Slippers 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Satellite TV service 
  • iPod docking station 
  • Number of bathrooms -  
  • Partially open bathroom 
  • Room service (24 hours) 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Feast - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Yue - Overlooking the garden, this diner serves lunch and dinner.

Satine - Overlooking the pool, this fine-dining restaurant serves dinner only.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site 
  • Bicycle rentals on site 

Spa Services

Shine SPA for Sheraton has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 8 
  • Couples treatment rooms 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Reflexology 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 326.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 196 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle
  • Rollaway bed fee: CNY 326.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sheraton Hangzhou Wetland Park
  • Sheraton Hangzhou Wetland Park Resort
  • Sheraton Wetland Park
  • Sheraton Wetland Park Resort
  • Wetland Resort
  • Sheraton Grand Hangzhou Wetland Park Resort
  • Sheraton Grand Wetland Park Resort
  • Sheraton Grand Hangzhou Wetland Park
  • Sheraton Grand Wetland Park

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Club Benefits

Book a stay in Club Room, Deluxe Suite, or Club Suite, and receive Happy Hour in Sheraton Club Lounge from 5:30 PM to 7:30 PM, late check-out until 4 PM (subject to availability), and between breakfast and Happy Hour, self-service specialty coffee and teas, cookies and fruits, and a soft drink are offered from 11 AM to 5 PM,

Must book Club Room, Deluxe Suite, or Club Suite to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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